Holiday Inn Express - Wall Street by IHG
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Summary of reviewsHoliday Inn Express - Wall Street by IHG, enjoys a highly praised central location in Manhattan's financial district. Guests highlight its proximity to key landmarks like Wall Street, the New York Stock Exchange and the Brooklyn Bridge, as well as easy access to multiple subway lines, making it an ideal base for both business and sightseeing. The quiet neighborhood provides a peaceful retreat from the busier tourist spots, yet remains conveniently close to major attractions and transport options.
The breakfast service receives mixed reviews with many guests enjoying its variety, friendly staff and the convenience of a complimentary meal. Popular items include bagels, cheese, eggs and cinnamon buns. However, the small and often overcrowded breakfast area, coupled with occasional restocking issues, detracts from the overall experience.
Rooms at the hotel are generally clean and functional, featuring comfortable beds and essential amenities. However, many guests have found the rooms to be small and somewhat outdated with occasional maintenance issues and a lack of modern features. Cleanliness is another area with mixed feedback; while some guests find the hotel tidy and well-maintained, others report lapses in housekeeping and superficial cleaning practices.
The staff notably receive high marks for their kindness, helpfulness and professional service. Named individuals like Natalie, Jodie, Briant and Mr. Dixon are often commended. Although there are occasional reports of unprofessional behavior, the overall sentiment is overwhelmingly positive.
Free Wi-Fi is a standard amenity, generally described as stable and functional, though some guests report issues with connectivity and signal strength. The gym facilities are basic and in need of an upgrade with limited space and occasionally malfunctioning equipment.
Parking is a challenge with nearby public options often cited as expensive and inconvenient, despite some discounts provided by the hotel. Family-friendly amenities are available, though room comfort and maintenance issues can affect the overall experience for families. The hotel excels in providing comfortable beds, although there are occasional complaints about the size and condition of certain bedding.
As a three-star hotel, Holiday Inn Express - Wall Street offers good value for money, maintaining a decent standard suitable for budget-conscious travelers. The location makes it particularly advantageous for business travelers, offering convenient access to important business areas and amenities. Accessibility features are well-regarded, making the hotel a viable option for travelers with disabilities.
In summary, Holiday Inn Express - Wall Street is a well-located, budget-friendly option in Manhattan's financial district with strong points in staff service, breakfast variety and accessibility, though some areas such as room size, cleanliness and amenities could benefit from improvement.
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The breakfast service receives mixed reviews with many guests enjoying its variety, friendly staff and the convenience of a complimentary meal. Popular items include bagels, cheese, eggs and cinnamon buns. However, the small and often overcrowded breakfast area, coupled with occasional restocking issues, detracts from the overall experience.
Rooms at the hotel are generally clean and functional, featuring comfortable beds and essential amenities. However, many guests have found the rooms to be small and somewhat outdated with occasional maintenance issues and a lack of modern features. Cleanliness is another area with mixed feedback; while some guests find the hotel tidy and well-maintained, others report lapses in housekeeping and superficial cleaning practices.
The staff notably receive high marks for their kindness, helpfulness and professional service. Named individuals like Natalie, Jodie, Briant and Mr. Dixon are often commended. Although there are occasional reports of unprofessional behavior, the overall sentiment is overwhelmingly positive.
Free Wi-Fi is a standard amenity, generally described as stable and functional, though some guests report issues with connectivity and signal strength. The gym facilities are basic and in need of an upgrade with limited space and occasionally malfunctioning equipment.
Parking is a challenge with nearby public options often cited as expensive and inconvenient, despite some discounts provided by the hotel. Family-friendly amenities are available, though room comfort and maintenance issues can affect the overall experience for families. The hotel excels in providing comfortable beds, although there are occasional complaints about the size and condition of certain bedding.
As a three-star hotel, Holiday Inn Express - Wall Street offers good value for money, maintaining a decent standard suitable for budget-conscious travelers. The location makes it particularly advantageous for business travelers, offering convenient access to important business areas and amenities. Accessibility features are well-regarded, making the hotel a viable option for travelers with disabilities.
In summary, Holiday Inn Express - Wall Street is a well-located, budget-friendly option in Manhattan's financial district with strong points in staff service, breakfast variety and accessibility, though some areas such as room size, cleanliness and amenities could benefit from improvement.
Cheap Hotel
The Holiday Inn Express - Wall Street offers a reliable and affordable stay. It's well-suited for business and leisure travelers.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Holiday Inn Express - Wall Street boasts an excellent location right in the heart of Manhattan's financial district. Its prime spot offers proximity to key landmarks such as Wall Street, the New York Stock Exchange and the Brooklyn Bridge. Guests appreciate the convenient access to multiple subway lines, making travel to other parts of New York City straightforward and hassle-free.
The hotel's vicinity includes various major tourist attractions with the ferry to the Statue of Liberty and Battery Park just a short walk away. The quiet financial district setting provides a peaceful retreat away from the bustling crowds typically found in more tourist-heavy areas like Times Square, which some reviews note as being a bit distant.
The location is remarkably convenient for business travelers with excellent connectivity to the city’s transportation network and a plethora of restaurants, shops and local amenities nearby. Guests find the easy accessibility to public transport and major downtown attractions a significant advantage, enhancing their overall stay experience.
In summary, the central and well-connected location of Holiday Inn Express - Wall Street is highly praised, offering easy access to key points of interest in Lower Manhattan and efficient subway connections to explore the wider city.
The breakfast experience at the Holiday Inn Express - Wall Street by IHG, generally receives a mix of praise and points for improvement. Many guests find the breakfast to be a highlight, describing it as fabulous, plentiful and offering a variety of options including both sweet and savory dishes. The breakfast service is often appreciated for its friendly staff and the added convenience it provides. Fresh and hot coffee available round the clock is another positive aspect frequently mentioned.
Several guests appreciated the breakfast for being more than sufficient and noted it as a nice financial perk, considering it's complimentary. Items such as fresh bagels, cheese, eggs and cinnamon buns were particularly liked. Some noted that it was better than most included breakfasts and saved both time and money.
However, there are recurring issues that could improve the breakfast experience. The breakfast area is often described as small and overcrowded, leading to long lines and a lack of seating. Guests have reported that items often run out quickly and are not restocked promptly, which can be particularly inconvenient. There were also mentions of the breakfast being repetitive and lacking in variety with some describing it as very basic or even unappealing.
In summary, while many guests enjoy the breakfast service at this hotel for its variety, convenience and friendly staff, there are certain logistic and variety issues that, if addressed, could greatly enhance the overall experience.
The rooms at Holiday Inn Express - Wall Street by IHG, have received a mix of feedback from guests. Many have praised the rooms for being clean, comfortable and functional with daily housekeeping ensuring they stay tidy. Comfortable beds and adequate amenities like a TV and heater are noted and some rooms offer a decent view of the city, adding to the experience. The convenient location close to public transportation and popular attractions has also been highlighted.
However, several guests have pointed out that the rooms are notably small with some describing them as tiny or cramped, making them less suitable for larger groups or extended stays. The outdated condition of the rooms, including old furniture, peeling paint and musty smells, has been a point of criticism. Bathrooms are also described as small and often lack essential features like a curtain or proper water pressure.
There are mentions of room maintenance issues, such as broken fixtures, non-working appliances and occasional lapses in cleaning service. Some rooms were reportedly not cleaned during the guests' stay and others emitted unpleasant odors. Overall, while the rooms are functional and provide the basics for a short city trip, they fall short in spaciousness and modernity, which could be improved to elevate the guest experience.
The beds at the Holiday Inn Express - Wall Street by IHG, generally receive praise for their comfort. Many guests found the mattresses and pillows to be very comfortable, describing them as soft, clean and conducive to a good night's sleep. King-size beds were particularly appreciated for their spaciousness. The bedding was often noted to be comfortable and the pillows quite nice.
However, some reviews mentioned issues such as beds being too small for two people or too short in length. Sofa beds and temporary beds didn't fare well, being frequently described as uncomfortable or poorly maintained. There were also occasional reports of noisy, wobbly or stained mattresses, which detracted from the overall comfort for a few visitors.
While a significant number of guests enjoyed the comfortable beds, the experience was somewhat inconsistent due to maintenance issues and room size constraints. Nonetheless, those who were satisfied highlighted the beds as a notable positive aspect of their stay.
The Holiday Inn Express - Wall Street by IHG, receives mixed feedback on cleanliness from guests. On the positive side, many guests found the rooms and hotel to be clean with daily cleaning services providing fresh towels and maintaining overall tidiness. Reviews mentioned the rooms being comfortable organized and odor-free, contributing to a safe and pleasant environment. The facility itself was also highlighted as clean and affordable.
However, numerous reviews reflected significant areas needing improvement. Some guests noted that rooms were only cleaned every few days due to COVID-19 regulations, which affected the overall tidiness. Instances of superficial cleaning were reported with issues like clogged shower drains, musty smells and dirty carpets frequently mentioned. Some rooms had not been cleaned properly upon arrival and there were various complaints about inadequate housekeeping services.
Guests reported problems like dirty linens, bird droppings on the carpet and dusty environments. Some extreme cases included sightings of mold in bathrooms and even a dead mouse in the room, significantly impacting the guest experience. Additionally, the public areas such as the lobby were reported as messy and unhygienic at times.
While the hotel's cleanliness might meet the expectations of some guests, there are clearly consistent and critical issues that need addressing to ensure a universally satisfactory stay.
The reviews for the staff at Holiday Inn Express - Wall Street by IHG, highlight a predominantly positive experience with the team. The majority of guests praised the staff for being incredibly kind, helpful and accommodating. Noteworthy mentions include individual staff such as Natalie, Jodie, Briant and Mr. Dixon, who received commendations for their friendliness and professional service. Guests often found the front desk staff to be great, accommodating and willing to assist with various needs, including check-in and holding luggage after checkout.
Breakfast staff also received high marks for their attentiveness and courteous service, contributing to a pleasant dining experience. The overall impression of the staff is one of warmth with many guests detailing how their friendly demeanor enhanced their stay.
However, the feedback also includes some negative comments about occasional unfriendly or unprofessional behavior from specific individuals with some reports of rudeness and a lack of training. The inconsistency in service quality appears to be the main point of criticism. Despite these isolated incidents, the overwhelming sentiment towards the staff at this hotel remains very positive, characterized by their eagerness to help and friendly interactions.
The Wi-Fi at the Holiday Inn Express - Wall Street by IHG, has received a mix of feedback from guests. On a positive note, there is free Wi-Fi available throughout the property and some guests found the Wi-Fi to be stable, fast and functional. The availability of USB ports is also appreciated by many. However, there are several mentions of issues with the Wi-Fi, including weak signals, intermittent connectivity and instances where the internet did not work in the rooms or was down entirely. Overall, while the Wi-Fi service is accessible and generally reliable, there are occasional lapses that might affect some guests' experience.
While the Holiday Inn Express - Wall Street by IHG, offers a gym, guests have noted that it is rather small and in need of an update. Accessibility to the fitness center can be an issue, as some have found it not readily available. The equipment does not always function properly and the limited space and amenities may not provide the most motivating environment for a workout. While the gym serves its basic purpose, enhancements to its size, accessibility and equipment would significantly improve the overall guest experience.
Holiday Inn Express - Wall Street by IHG, offers a mixed experience when it comes to parking options. While there is the convenience of nearby public parking, some guests found it to be a bit far and rather expensive with fees sometimes reaching $45 a day. The hotel does provide some form of parking discount, which is a welcome relief for budget-conscious travelers. However, there are no dedicated parking facilities provided by the hotel and finding suitable parking can occasionally be challenging. Despite these constraints, there are plenty of parking options in the surrounding area, albeit with varying costs and distances. It's advisable for visitors to prepare for external paid parking solutions and consider these factors when planning their stay.
Holiday Inn Express - Wall Street by IHG, positions itself as a good option for families, offering a family-friendly environment with suitable amenities. Families with kids found their stay enjoyable despite some concerns about room comfort, particularly with the sofa bed and maintenance issues. The hotel provides rooms designed for three people, which can be beneficial for small families. However, prospective guests should be aware of mixed feedback regarding the comfort of certain accommodations and some reported maintenance problems. Overall, it remains a viable choice for families looking for a convenient stay in the Wall Street area.
Holiday Inn Express - Wall Street offers an affordable stay as a three-star hotel, delivering a pleasant experience suited for those on a budget. The hotel maintains a decent standard appropriate for its price, making it great value for money despite not providing high luxury. Guests can expect basic amenities typical of a three-star establishment, aligning with Holiday Inn Express's standard, though some feel it doesn't fully meet the brand's reputation. The hotel's location makes it an ideal choice for exploring the financial district. While cleanliness is maintained, the overall quality of services and facilities confirms its status as a budget hotel.
The Holiday Inn Express - Wall Street by IHG, offers a range of facilities and services highly suited for business travelers. The hotel's location in the financial district provides excellent proximity to Wall Street and other key business points in Manhattan, making it an ideal base for business trips. Guests have noted its convenience for quick business visits, praising the business-friendly environment and decent accommodations. The hotel also boasts a convenient check-in and check-out process, which is particularly appreciated during tight business schedules.
While some reviews mentioned that the rooms have a musty smell, this does not overshadow the overall convenience of the location for those who need to be near the business district. Many found it to be of great value for money when on business, highlighting the hotel's suitability and good amenities for business purposes. Overall, the Holiday Inn Express - Wall Street stands out as a practical and effective choice for business travelers visiting Manhattan.
Holiday Inn Express - Wall Street, an IHG Hotel, receives positive feedback for its accessibility features. Guests appreciate that the hotel is easily accessible and well-suited for travelers with disabilities. Specific accessible hotel options are available, ensuring accommodations meet various needs. The hotel's location is also a plus, being conveniently accessible to the subway and offering easy access to different floors. Overall, it stands out as a reliable option for those requiring accessible facilities.
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Location
The hotel's vicinity includes various major tourist attractions with the ferry to the Statue of Liberty and Battery Park just a short walk away. The quiet financial district setting provides a peaceful retreat away from the bustling crowds typically found in more tourist-heavy areas like Times Square, which some reviews note as being a bit distant.
The location is remarkably convenient for business travelers with excellent connectivity to the city’s transportation network and a plethora of restaurants, shops and local amenities nearby. Guests find the easy accessibility to public transport and major downtown attractions a significant advantage, enhancing their overall stay experience.
In summary, the central and well-connected location of Holiday Inn Express - Wall Street is highly praised, offering easy access to key points of interest in Lower Manhattan and efficient subway connections to explore the wider city.
Breakfast
Several guests appreciated the breakfast for being more than sufficient and noted it as a nice financial perk, considering it's complimentary. Items such as fresh bagels, cheese, eggs and cinnamon buns were particularly liked. Some noted that it was better than most included breakfasts and saved both time and money.
However, there are recurring issues that could improve the breakfast experience. The breakfast area is often described as small and overcrowded, leading to long lines and a lack of seating. Guests have reported that items often run out quickly and are not restocked promptly, which can be particularly inconvenient. There were also mentions of the breakfast being repetitive and lacking in variety with some describing it as very basic or even unappealing.
In summary, while many guests enjoy the breakfast service at this hotel for its variety, convenience and friendly staff, there are certain logistic and variety issues that, if addressed, could greatly enhance the overall experience.
Rooms
However, several guests have pointed out that the rooms are notably small with some describing them as tiny or cramped, making them less suitable for larger groups or extended stays. The outdated condition of the rooms, including old furniture, peeling paint and musty smells, has been a point of criticism. Bathrooms are also described as small and often lack essential features like a curtain or proper water pressure.
There are mentions of room maintenance issues, such as broken fixtures, non-working appliances and occasional lapses in cleaning service. Some rooms were reportedly not cleaned during the guests' stay and others emitted unpleasant odors. Overall, while the rooms are functional and provide the basics for a short city trip, they fall short in spaciousness and modernity, which could be improved to elevate the guest experience.
Beds
However, some reviews mentioned issues such as beds being too small for two people or too short in length. Sofa beds and temporary beds didn't fare well, being frequently described as uncomfortable or poorly maintained. There were also occasional reports of noisy, wobbly or stained mattresses, which detracted from the overall comfort for a few visitors.
While a significant number of guests enjoyed the comfortable beds, the experience was somewhat inconsistent due to maintenance issues and room size constraints. Nonetheless, those who were satisfied highlighted the beds as a notable positive aspect of their stay.
Cleanliness
However, numerous reviews reflected significant areas needing improvement. Some guests noted that rooms were only cleaned every few days due to COVID-19 regulations, which affected the overall tidiness. Instances of superficial cleaning were reported with issues like clogged shower drains, musty smells and dirty carpets frequently mentioned. Some rooms had not been cleaned properly upon arrival and there were various complaints about inadequate housekeeping services.
Guests reported problems like dirty linens, bird droppings on the carpet and dusty environments. Some extreme cases included sightings of mold in bathrooms and even a dead mouse in the room, significantly impacting the guest experience. Additionally, the public areas such as the lobby were reported as messy and unhygienic at times.
While the hotel's cleanliness might meet the expectations of some guests, there are clearly consistent and critical issues that need addressing to ensure a universally satisfactory stay.
Staff
Breakfast staff also received high marks for their attentiveness and courteous service, contributing to a pleasant dining experience. The overall impression of the staff is one of warmth with many guests detailing how their friendly demeanor enhanced their stay.
However, the feedback also includes some negative comments about occasional unfriendly or unprofessional behavior from specific individuals with some reports of rudeness and a lack of training. The inconsistency in service quality appears to be the main point of criticism. Despite these isolated incidents, the overwhelming sentiment towards the staff at this hotel remains very positive, characterized by their eagerness to help and friendly interactions.
Wi-Fi
Gym
Parking
Family
3 Star
Business
While some reviews mentioned that the rooms have a musty smell, this does not overshadow the overall convenience of the location for those who need to be near the business district. Many found it to be of great value for money when on business, highlighting the hotel's suitability and good amenities for business purposes. Overall, the Holiday Inn Express - Wall Street stands out as a practical and effective choice for business travelers visiting Manhattan.
Accessible
No, Holiday Inn Express - Wall Street by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Wall Street by IHG.
No, Holiday Inn Express - Wall Street by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Wall Street by IHG.
Yes, Holiday Inn Express - Wall Street by IHG has a gym.
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