Holiday Inn Express NYC Chelsea - NoMad Area by IHG

New York 40.74842300, -73.99457200 , 232 West 29th Street (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express New York City Chelsea by IHG offers a welcoming stay with numerous positive features. Its prime location on 29th Street, just a short walk from Penn Station, provides guests with easy access to major attractions like Madison Square Garden, Times Square, and the Empire State Building. This central yet quiet setting is ideal for exploring the vibrant energy of Manhattan. The convenience of nearby subway lines further adds to the hassle-free experience, making it a popular choice for both short stays and extended visits.

Guests frequently commend the breakfast for its variety and value, appreciating the ample selection of hot and cold options each morning. Although the breakfast area can be crowded, the friendly staff contributes to a pleasant atmosphere, making it a satisfying start to the day. The rooms are highlighted for their cleanliness and comfort, with particularly cozy beds and well-maintained bathrooms. While compact in size, they meet the needs of travelers, supported by excellent service from the hotel staff who are praised for their friendliness and helpfulness.

The cleanliness of the hotel stands out, with consistent remarks about well-kept rooms and attention from housekeeping. However, Wi-Fi reliability is mixed, with some guests experiencing connectivity issues. The hotel does not provide on-site parking, but there are convenient garages nearby, offering a practical alternative for visitors with vehicles.

Overall, the Holiday Inn Express New York City Chelsea by IHG is celebrated for its three-star accommodations that deliver great value. With commendable staff, comfortable beds, and a strategic location, it is an excellent choice for travelers seeking efficiency and comfort in Manhattan. While not luxurious, the hotel provides a good balance between affordability and convenience, making it a reliable base for exploring the city.
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3-Star Hotel
This Holiday Inn Express is located in Chelsea, offering easy access to the High Line and other attractions. Guests can enjoy comfortable rooms and complimentary breakfast, providing a convenient and affordable stay.

Dog Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Accessible Hotel

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. This room type cannot accommodate an extra bed.

Standard King Room Room includes a cable TV, a hairdryer and tea and coffee-making facilities. This room type cannot accommodate an extra bed.

King Room with Spa Bath Room includes a spa bath, a cable TV, a hairdryer and tea and coffee-making facilities. This room type cannot accommodate an extra bed.

Standard Double Room with Two Double Beds Room includes a cable TV, a hairdryer and tea and coffee-making facilities. This room type cannot accommodate an extra bed.

Standard King Room - High Floor Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Standard Double Room with Two Double Beds - High Floor Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Standard King Room with Jetted Tub - High Floor The spa bath is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Standard King Room with Mobility Accessible Tub Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Double Room with Two Double Beds and Tub - Mobility Accessible The unit offers 2 beds.

Standard King Room with Mobility Accessible Roll-In Shower The unit has 1 bed.

Guest Reviews
7.9
Good
Location
The Holiday Inn Express New York City Chelsea by IHG boasts an unrivaled location that has guests raving. Nestled on 29th Street, this hotel is just a quick five-minute stroll from Penn Station, making it exceptionally convenient for travelers coming in by train. Its strategic position within Manhattan places guests in the heart of action while maintaining a quiet atmosphere, providing the perfect balance for those eager to explore NYC's bustling life. The proximity to major attractions like Madison Square Garden, Times Square, the Empire State Building, and Chelsea's charm allows visitors to easily navigate the city either on foot or via nearby subway lines.

Whether guests are looking to shop, dine, or immerse in New York's vibrant cultural scene, the hotel’s central location ensures a seamless experience, with many destinations within walking distance. The friendly staff and cleanliness further enhance the stay, making it a favorite for both short visits and extended stays. With excellent transport links and easy access to tourist areas, the Holiday Inn Express proves to be an ideal base for exploring the wonders of Manhattan.

Breakfast
The breakfast experience at Holiday Inn Express New York City Chelsea by IHG generally receives praise for its abundance and variety, which is often highlighted as a noteworthy feature. Guests frequently describe it as varied and plentiful, with a good selection of hot and cold options. Many appreciate that the breakfast is included with their stay, citing it as excellent value, especially by New York standards. The options seem to change daily, providing a fresh experience each morning. The presence of some specific items, such as American-style cinnamon buns, also adds to the appeal. Many reviews commend the efficiency and friendliness of the breakfast staff, contributing to a positive morning atmosphere.

However, there are consistent remarks regarding the breakfast area's insufficient size to accommodate the number of guests, making it feel crowded and chaotic during peak times. The space constraints sometimes necessitate dining in one's room, although some guests find this manageable with early timing. Despite the variety, a few reviewers point out limited or repetitive options over multiple days, with some calling for more diverse selections, especially in terms of healthier options or different kinds of bread and cheese. Nonetheless, the breakfast remains a significant draw for many visitors, and the variety it offers is often enough to start the day on a satisfying note.

Rooms
The rooms at Holiday Inn Express New York City Chelsea by IHG consistently garner praise for their cleanliness and comfort. Many guests highlight the exceptionally clean state of the rooms and bathrooms, describing them as cozy and pleasant with particularly comfortable beds. Despite the compact nature of the rooms—a common feature mentioned across reviews—the quality of the accommodations is well regarded. The space is often viewed as sufficient for two people, though it becomes notably cramped when accommodating larger groups or families.

Although some furniture is slightly outdated, the overall room setup tends to meet travelers' needs, provided they anticipate tight quarters typical of city hotel options. While the lack of amenities like a safe, refrigerator, or microwave is noted, the rooms are well-equipped for basic needs. Additionally, the excellent city location and friendly staff contribute positively to guest experiences. However, potential visitors should be prepared for smaller-than-expected room sizes and a somewhat limited space for luggage handling. Overall, the hotel offers clean and efficiently organized accommodation at reasonable prices for the convenience of exploring New York City.

Beds
Holiday Inn Express New York City Chelsea by IHG receives resounding praise for the comfort of its beds, leaving guests generally pleased with their sleeping experience. A standout feature of the accommodations is the exceptional comfort of the bedding, with many visitors comparing it favorably even to the beds in five-star hotels and resorts. The beds are described as very comfortable, with high-quality mattresses and pillows contributing to a restful night's sleep. Despite some mentioning that the double beds are small for two adults, the consensus remains that comfort is consistently delivered across the board. Guests particularly appreciate the softness and cleanliness of the bed linens, adding to the overall satisfaction. While a few noted a preference for harder beds or found some too soft, these observations are outweighed by overwhelmingly positive remarks about the beds' coziness, making the Holiday Inn Express a reliable choice for a restful stay in the heart of New York City.

Cleanliness
The Holiday Inn Express New York City Chelsea by IHG offers a commendable level of cleanliness that stands out in many guest reviews. Rooms are consistently described as clean, with several highlighting them as very clean and spotless. The housekeeping staff is noted for their attention to detail, often leaving thoughtful touches like small bags of goodies for guests. Despite some minor inconsistencies, the general consensus is that the rooms are maintained well, with daily cleaning routines mostly adhered to and the common areas recently renovated contributing to a fresh atmosphere. Additionally, the location near major attractions like Penn Station enhances the appeal of this clean and well-kept hotel, making it a reliable option for travelers who prioritize cleanliness and convenience.

Staff
At the heart of Holiday Inn Express New York City Chelsea, guests seem to unanimously appreciate the commendable service offered by the hotel staff. Across many reviews, travelers consistently highlight the friendliness and helpfulness of the team, with names like Nathan and May being specifically praised for their attentive and supportive demeanor. The personnel on the front desk often receive applause for their efficient service and willingness to go the extra mile for guests, addressing their needs promptly and courteously. Travelers frequently mention the accommodating nature of all staff members, from resolving booking issues to providing helpful local information and amenities like toothpaste or umbrellas.

While there are occasional mentions of staff members who might not have met the high expectations set by others, the overarching sentiment is one of gratitude for the staff's warm hospitality. Their ability to create a welcoming and pleasant environment significantly enhances the guest experience, making them a highlight of the hotel stay. Moreover, the consistent recognition of individual staff members across different reviews underscores their personal impact and dedication to exceptional customer service.

Wi-Fi
Visitors to the Holiday Inn Express New York City Chelsea by IHG had mixed experiences with the hotel's Wi-Fi. Some guests found the internet connection to be very good, praising the excellent Wi-Fi and strong signal throughout their stay. The network was regarded as satisfactory by several other guests, with some describing it as decent. However, there were also a number of reviews highlighting issues with weak or non-functional Wi-Fi, particularly in rooms on higher floors. Some guests experienced significant difficulties with connectivity, reporting that the Wi-Fi didn’t work or was very bad, which occasionally led to room changes. Overall, while many guests enjoyed a reliable internet experience, there were notable instances where the Wi-Fi fell short of expectations.

Parking
When planning a stay at the Holiday Inn Express New York City Chelsea, parking might be a consideration for those driving into the city. While the hotel itself lacks dedicated parking, guests can find several options nearby. A convenient parking garage next door offers a rate of $54 per day, which is considered a great deal for Manhattan. Additionally, there are other parking facilities within a block or so, though it's advisable to make a reservation in advance due to limited availability. Although street parking isn't a reliable option, these nearby garages provide suitable alternatives for visitors. Some find the lack of hotel-owned or valet parking slightly inconvenient, but the front desk staff can offer guidance on where to park in the vicinity. Once parked, guests can explore Chelsea without the hassle of searching for space. Despite this minor inconvenience, the hotel offers luggage storage on the day of departure, which some might find a helpful service post-checkout.

3 Star
Holiday Inn Express New York City Chelsea by IHG offers a comfortable stay that aligns well with its three-star rating, providing great value for money in a prime Manhattan location. This hotel, though not lavish, shines with its excellent location, making it an ideal choice for travelers prioritizing convenience. Guests appreciate the quiet and clean rooms, especially the comfortable king-sized bedding. The staff is noted for their friendliness and attentive service. A particular highlight for many is the free breakfast, which adds to the overall value, even though the dining area can get crowded and the selections may not be lavish.

The hotel successfully meets the expectations of a three-star property and is often praised for its competitive price, though additional surcharges can be unexpected. Despite the small room sizes, which may not be suitable for larger groups of four, guests still find the hotel offers good facilities. However, some mention that the rooms and amenities are somewhat outdated, with ongoing renovations providing a sign of improvement.

Overall, the Holiday Inn Express Chelsea is a good choice for those seeking an economical and well-situated accommodation option in New York City, balancing comfort with cost-effectiveness amidst the city's hustle and bustle.


No, Holiday Inn Express NYC Chelsea - NoMad Area by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express NYC Chelsea - NoMad Area by IHG.

Yes, Holiday Inn Express NYC Chelsea - NoMad Area by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Express NYC Chelsea - NoMad Area by IHG.

No, Holiday Inn Express NYC Chelsea - NoMad Area by IHG doesn't have a gym.

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