Hilton New York Times Square
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Summary of reviewsThe Hilton New York Times Square garners widespread acclaim for its prime location at the heart of Times Square, ideal for tourists seeking proximity to iconic attractions, shopping areas, and Broadway. The hotel's central positioning is complemented by its quiet ambiance, offering a serene escape despite the busy surroundings. Guests frequently highlight the breathtaking views from the higher floors, which capture the vibrant cityscape and enhance the overall experience. The welcoming and professional staff enhance the stay further, providing attentive service and a comfortable atmosphere.
The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
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The accommodations are notably spacious, especially by New York standards, with well-maintained rooms featuring high-end bedding that promises a restful night. Although some critiques point to outdated furnishings or isolated cleaning issues, the overall cleanliness remains commendable, supported by a dedicated staff. However, ongoing renovations and minor inconsistencies in housekeeping sometimes impact the guest experience.
While the breakfast at Hilton New York Times Square receives mixed reviews, with praise for service but criticism on cost and variety, the on-site dining ambiance is generally pleasant. For those seeking alternative or more budget-friendly breakfast options, nearby dining locations might be more appealing.
The hotel is generally seen as family-friendly, despite occasional challenges with room arrangements for larger groups. Its strategic location offers easy access to attractions that hold special appeal for children and families.
Overall, Hilton New York Times Square stands out due to its strategic location, exceptional views, and comfortable accommodations, making it a popular choice for visitors eager to explore the heart of New York City.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
The Hilton New York Times Square is renowned for its exceptional location, right in the heart of the bustling Times Square area. Guests consistently praise its central positioning, which places them just a stone's throw away from iconic attractions, major shopping areas, and vibrant dining options. The proximity to subway stations further enhances its appeal, offering convenient access to explore New York City with ease. Despite being situated in one of the most dynamic neighborhoods in Manhattan, the hotel maintains a surprisingly quiet atmosphere, providing a peaceful retreat from the city's constant buzz.
The breathtaking views from the hotel's upper floors are another highlight, with guests often mentioning the stunning vistas of Times Square and the surrounding cityscape, especially at night. This vantage point adds a unique touch to their stay, allowing them to soak in the iconic sights right from their rooms. The staff receives commendations for their friendliness and professionalism, contributing to an overall welcoming and comfortable experience.
The Hilton New York Times Square is not just ideally located for sightseeing—it also offers roomy accommodations, ensuring visitors have a spacious and relaxing stay. It's a prime choice for tourists and those wanting to experience the excitement of Broadway and the theater district. Overall, the hotel's strategic location, coupled with excellent service, makes it a top choice for anyone visiting New York City, providing easy access to everything the vibrant Times Square area has to offer.
The breakfast experience at Hilton New York Times Square has elicited mixed reactions from guests, primarily due to its high cost and limited offerings. While some guests found the breakfast delicious with a wide variety that caters to different tastes, others were disappointed by the lack of included options, such as vegetables, fried eggs, and specialty coffees. Many reviews highlight the excellent service provided by the staff, which helps enhance the overall dining experience despite the drawbacks.
However, the high prices have left some guests questioning the value for money, with breakfast costs ranging from $29 for a continental experience to upwards of $60 for a full buffet. The additional charges for items like cappuccinos add to the perception of overpriced offerings. Some guests expressed a desire for breakfast to be included in the room rate, noting that similar hotels may offer more comprehensive packages.
The venue itself is described as spacious and comfortable, contributing positively to the dining ambiance. Still, for those on a budget or seeking more value, nearby dining alternatives might be considered a better option. The hotel's central location is appreciated, yet the overall breakfast experience seems to leave room for improvement, particularly in terms of pricing and variety.
The Hilton New York Times Square boasts an enviable location just steps away from the heart of the bustling city, making it a prime spot for tourists eager to explore the iconic surroundings. Guests frequently commend the hotel for its spacious rooms, which are notably large by New York standards. Many rooms offer captivating views of the city that leave a lasting impression, truly enhancing the overall stay.
Cleanliness is a highlight for many visitors, who appreciate the well-kept nature of the rooms and the comfortable, high-end beds and pillows provided. The generous room space adds to the sense of comfort and relaxation, an important feature after a long day of exploring.
However, there are some aspects where the hotel could improve. Remarks about outdated furnishings and occasional lack of thorough cleaning, particularly in the bathrooms, indicate areas in need of attention. While the room facilities are generally adequate, guests have noted that the bathrooms might benefit from some modernization. Despite these points, the pleasant ambiance of the lobby and convenient amenities like small refrigerators in the rooms cater well to travelers seeking a practical and enjoyable stay.
At Hilton New York Times Square, guests often find solace in the comfort of the hotel beds, which are consistently praised across reviews. Many travelers describe the beds as extremely comfortable, with an ambiance akin to sleeping on high-end, heavenly pillows and bedding. The hotel offers beds that are spacious and clean, providing a restful night’s sleep, complemented by excellent mattresses and new sheets. While a few reviews mention instances of discomfort with older or sagging beds, the overall consensus among guests leans toward a positive experience regarding bed comfort. The combination of clean rooms and true-to-description amenities further enhances the hotel’s reputation for offering a cozy retreat in the bustling heart of New York City.
The Hilton New York Times Square garners mixed reactions regarding its cleanliness. Many guests appreciate the hotel's clean and well-maintained facilities, highlighting the spacious and comfortable rooms that provide a serene escape amidst the bustling city. Reports frequently commend the clean lobby and restaurant areas, noting that it's generally aligned with expected standards of hygiene. Guests also feel welcomed by the attentive and pleasant cleaning staff, enhancing their stay through consistent service.
However, some visitors express disappointment with specific areas that fail to meet Hilton's high cleanliness standards. Occasional oversight in cleaning routines leads to discomfort, such as dusty surfaces and stained bathroom linens. Issues like plumbing malfunctions and unpleasant odors detract from the overall experience, as does the lack of minibar provisions and insufficient bathroom amenities. Although the location remains commendable with stunning views of Manhattan, the hotel's ongoing renovations impact its operational normalcy. The strategic location coupled with generally clean accommodations holds promise, but the discrepancy in maintenance occasionally shadows the positive aspects. Balancing these inconsistencies may enhance future guest experiences at this iconic Times Square destination.
Travelers visiting Hilton New York Times Square have varied experiences with the hotel staff, with many expressing satisfaction and appreciation for their helpfulness and courtesy. Notable mentions include staff members like George, who was praised for his politeness and professionalism, and the front desk attendants who were attentive and efficient in solving guests' needs. Martina and Raquel also received specific commendations for their incredible assistance, enhancing the overall guest experience. The concierge service was frequently highlighted for its prompt responses and professionalism, successfully arranging extras like boat cruises which added to the enjoyment of the stay.
Across different shifts, many guests found the staff to be accommodating, courteous, and pleasant, with the bellmen and some managers leaving lasting impressions. These positive exchanges contribute significantly to making a stay at the hotel enjoyable. However, it's clear that not all interactions were seamless, with reports of some staff being unhelpful or unfriendly, particularly at reception. Issues such as being charged an unexpected destination fee or rooms being unavailable for check-in on time also brought mixed feelings. Nonetheless, the staff's kindness and efficiency often managed to outweigh the less favorable encounters for several guests, reflecting a generally positive atmosphere bolstered by helpful and proactive service.
The Hilton New York Times Square appears to receive mixed reviews regarding activities and amenities for families with children. While some guests consider the hotel their best family stay in Times Square, emphasizing positive experiences, others find certain aspects less accommodating for families. Challenges such as room availability and unexpected costs for essentials like water can arise. Previous guests have noted difficulties with room arrangements, especially when traveling with children or larger groups. Despite these issues, it remains a popular choice due to its prime location, providing easy access to the vibrant attractions of Times Square, which can be particularly enchanting for young visitors.
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Location
The breathtaking views from the hotel's upper floors are another highlight, with guests often mentioning the stunning vistas of Times Square and the surrounding cityscape, especially at night. This vantage point adds a unique touch to their stay, allowing them to soak in the iconic sights right from their rooms. The staff receives commendations for their friendliness and professionalism, contributing to an overall welcoming and comfortable experience.
The Hilton New York Times Square is not just ideally located for sightseeing—it also offers roomy accommodations, ensuring visitors have a spacious and relaxing stay. It's a prime choice for tourists and those wanting to experience the excitement of Broadway and the theater district. Overall, the hotel's strategic location, coupled with excellent service, makes it a top choice for anyone visiting New York City, providing easy access to everything the vibrant Times Square area has to offer.
Breakfast
However, the high prices have left some guests questioning the value for money, with breakfast costs ranging from $29 for a continental experience to upwards of $60 for a full buffet. The additional charges for items like cappuccinos add to the perception of overpriced offerings. Some guests expressed a desire for breakfast to be included in the room rate, noting that similar hotels may offer more comprehensive packages.
The venue itself is described as spacious and comfortable, contributing positively to the dining ambiance. Still, for those on a budget or seeking more value, nearby dining alternatives might be considered a better option. The hotel's central location is appreciated, yet the overall breakfast experience seems to leave room for improvement, particularly in terms of pricing and variety.
Rooms
Cleanliness is a highlight for many visitors, who appreciate the well-kept nature of the rooms and the comfortable, high-end beds and pillows provided. The generous room space adds to the sense of comfort and relaxation, an important feature after a long day of exploring.
However, there are some aspects where the hotel could improve. Remarks about outdated furnishings and occasional lack of thorough cleaning, particularly in the bathrooms, indicate areas in need of attention. While the room facilities are generally adequate, guests have noted that the bathrooms might benefit from some modernization. Despite these points, the pleasant ambiance of the lobby and convenient amenities like small refrigerators in the rooms cater well to travelers seeking a practical and enjoyable stay.
Beds
Cleanliness
However, some visitors express disappointment with specific areas that fail to meet Hilton's high cleanliness standards. Occasional oversight in cleaning routines leads to discomfort, such as dusty surfaces and stained bathroom linens. Issues like plumbing malfunctions and unpleasant odors detract from the overall experience, as does the lack of minibar provisions and insufficient bathroom amenities. Although the location remains commendable with stunning views of Manhattan, the hotel's ongoing renovations impact its operational normalcy. The strategic location coupled with generally clean accommodations holds promise, but the discrepancy in maintenance occasionally shadows the positive aspects. Balancing these inconsistencies may enhance future guest experiences at this iconic Times Square destination.
Staff
Across different shifts, many guests found the staff to be accommodating, courteous, and pleasant, with the bellmen and some managers leaving lasting impressions. These positive exchanges contribute significantly to making a stay at the hotel enjoyable. However, it's clear that not all interactions were seamless, with reports of some staff being unhelpful or unfriendly, particularly at reception. Issues such as being charged an unexpected destination fee or rooms being unavailable for check-in on time also brought mixed feelings. Nonetheless, the staff's kindness and efficiency often managed to outweigh the less favorable encounters for several guests, reflecting a generally positive atmosphere bolstered by helpful and proactive service.
Family
No, Hilton New York Times Square doesn't have any pool.
No, a spa isn't available at Hilton New York Times Square.
Yes, Hilton New York Times Square welcomes dogs.
No, parking facilities aren't available at Hilton New York Times Square.
Yes, Hilton New York Times Square has a gym.
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