Grayson Hotel
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Summary of reviewsThe Grayson Hotel, nestled in the vibrant heart of Manhattan, exudes both modern appeal and comfort in one of the world's most bustling cities. Its exceptional location offers guests easy access to iconic New York attractions such as Times Square, Bryant Park, and Grand Central Station, providing a serene escape from the city's hustle and bustle. The peaceful environment, combined with its advantageous proximity to multiple subway lines, makes the Grayson Hotel an ideal choice for both leisure and business travelers.
Guests consistently praise the hotel’s delightful breakfast offerings, which feature an extensive selection of à la carte and buffet options. The quality and taste, often described as superb, make it a popular amenity, especially when included in the room rate. The aesthetically pleasing restaurant ambiance and engaging staff contribute to a memorable morning meal experience.
Rooms at the Grayson Hotel are noted for their immaculate cleanliness and contemporary decor, showcasing stunning views of landmarks like the Empire State Building. Though the room sizes are a topic of discussion, many find them adequate given the central Manhattan location, appreciating the plush and comfortable beds, modern bathrooms, and soundproof windows that enhance tranquility. This clean and sophisticated environment extends throughout the hotel, fostering a consistently positive experience for guests.
Staff members, frequently mentioned by name, receive high commendation for their exceptional service and welcoming demeanor. Their attentiveness and personalized approach add significant value to each guest’s stay, firmly positioning the Grayson Hotel as a standout choice for those seeking a friendly and customer-oriented visit.
While the free Wi-Fi is generally strong and reliable, a few guests have faced connectivity issues in certain areas. However, such matters are typically overshadowed by the overall positive impression created by the hotel’s cleanliness, convenience, and staff efficiency.
The hotel's gym, highly regarded for its good equipment, allows fitness enthusiasts to maintain their routine despite space limitations. The inclusion of amenities such as a rooftop bar further enriches the guest experience, aligning with the hotel’s luxurious modern aesthetic.
Grayson Hotel seamlessly balances a chic, upscale atmosphere with outstanding service, making it a lovely boutique establishment in the heart of Midtown Manhattan. From its inviting beds to robust service, the Grayson Hotel delivers a restful retreat, befitting its four-star rating and graciously meeting the expectations of discerning travelers.
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Guests consistently praise the hotel’s delightful breakfast offerings, which feature an extensive selection of à la carte and buffet options. The quality and taste, often described as superb, make it a popular amenity, especially when included in the room rate. The aesthetically pleasing restaurant ambiance and engaging staff contribute to a memorable morning meal experience.
Rooms at the Grayson Hotel are noted for their immaculate cleanliness and contemporary decor, showcasing stunning views of landmarks like the Empire State Building. Though the room sizes are a topic of discussion, many find them adequate given the central Manhattan location, appreciating the plush and comfortable beds, modern bathrooms, and soundproof windows that enhance tranquility. This clean and sophisticated environment extends throughout the hotel, fostering a consistently positive experience for guests.
Staff members, frequently mentioned by name, receive high commendation for their exceptional service and welcoming demeanor. Their attentiveness and personalized approach add significant value to each guest’s stay, firmly positioning the Grayson Hotel as a standout choice for those seeking a friendly and customer-oriented visit.
While the free Wi-Fi is generally strong and reliable, a few guests have faced connectivity issues in certain areas. However, such matters are typically overshadowed by the overall positive impression created by the hotel’s cleanliness, convenience, and staff efficiency.
The hotel's gym, highly regarded for its good equipment, allows fitness enthusiasts to maintain their routine despite space limitations. The inclusion of amenities such as a rooftop bar further enriches the guest experience, aligning with the hotel’s luxurious modern aesthetic.
Grayson Hotel seamlessly balances a chic, upscale atmosphere with outstanding service, making it a lovely boutique establishment in the heart of Midtown Manhattan. From its inviting beds to robust service, the Grayson Hotel delivers a restful retreat, befitting its four-star rating and graciously meeting the expectations of discerning travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in the vibrant heart of Manhattan, the Grayson Hotel boasts an exceptional location that captures the essence of New York City. Ideally situated just moments away from Grand Central Station and a short stroll to iconic landmarks like Times Square and Bryant Park, this hotel offers prime access to the city's top attractions. The convenient proximity to multiple subway lines makes exploring uptown and downtown an effortless endeavor. Guests particularly appreciate the peaceful environment despite its central position, offering a serene escape from the city's hustle and bustle. With its advantageous position near the cultural epicenter of NYC, including theaters, shopping on Fifth Avenue, and more, the Grayson Hotel stands as a superb base for both vacation travelers and those visiting for business in midtown. The modern aesthetic and cleanliness of the property complement its remarkable location, and the attentive and friendly staff are frequently highlighted by guests. Ultimately, the Grayson Hotel provides an ideal starting point for those eager to walk and discover the wonders of New York City.
Grayson Hotel in New York tends to leave a favorable impression with its breakfast offerings, even amidst some noted drawbacks. Guests have shared appreciation for the delicious and extensive choices available each morning, highlighting the à la carte options and the enticing buffet selections. Many patrons commend the breakfast for its variety, quality, and taste, with descriptions ranging from excellent to superb and even extraordinarily delicious. It is often suggested to try and have breakfast included in the room rate due to its great quality and as a wonderful start to the day.
However, there are mixed feelings about the breakfast service itself. While some reviews point to occasional limits in selection and lapses in service, others appreciate the exceptional service and professionalism of the staff, contributing to an overall enjoyable dining experience. Despite varying opinions on pricing, the high quality and varied menu options seem to mitigate concerns over cost for many guests.
Furthermore, the breakfast experience is enhanced by the hotel's aesthetically pleasing restaurant ambience, which is remarked upon by visitors. Coupled with the warm and engaging wait staff, the dining atmosphere provides a memorable setting for beginning the day.
Overall, Grayson Hotel seems to strike a balance between offering a wonderful breakfast experience and addressing areas for improvement, providing guests with a noteworthy culinary highlight during their stay in the city.
At the Grayson Hotel, guests frequently comment on the immaculate cleanliness and appealing modern decor of the rooms. Many reviewers appreciate the stunning city views, particularly of the iconic Empire State Building. While the rooms are tidy and filled with various amenities, their size is a recurrent topic. Some find the rooms to be adequately sized for a New York City hotel, while others note that the space is more compact than expected, posing a challenge for families or travelers with a lot of luggage.
Despite the smaller dimensions, guests describe the beds as extremely comfortable, enhancing their overall stay experience. The modernized bathrooms and soundproof windows add a touch of luxury and tranquility amid the bustling city. The location is another significant highlight, with convenient access to popular attractions like Bryant Park and Times Square. Overall, the Grayson Hotel offers a blend of comfort, efficient design, and an unbeatable location, appealing particularly to those seeking a cozy retreat in the heart of Midtown Manhattan.
Grayson Hotel receives plenty of praise for its inviting and comfortable beds, with many guests noting how well they slept on the plush mattresses. The large, soft beds are frequently highlighted as a key comfort feature, ensuring a satisfying rest for travelers. Guests also appreciate the accompanying bedding and pillows, which add to the overall cozy experience. While there are a few mentions of the beds being a bit firm initially, most guests seem to quickly adapt and find them comfortable. The hotel's friendly staff adds to the warm atmosphere, making stays even more enjoyable. With an abundance of large and comfy beds, Grayson Hotel reliably provides a restful retreat for its visitors.
Grayson Hotel has garnered considerable praise for its cleanliness, as reflected in many guest reviews. Visitors frequently describe the rooms and bathrooms as consistently clean and well-maintained, contributing to an overall comfortable stay. The hotel features modern and attractive designs, with clean public spaces and rooms that are described as beautiful and sophisticated. Many guests appreciated the professional and friendly staff, which often complemented the pristine environment.
Situated in a prime location within walking distance to Penn Station and Times Square, the hotel offers convenience paired with spotlessly clean surroundings. Regular maintenance in terms of daily housekeeping, including linen changes, underscores the hotel's commitment to hygiene, although some feedback suggests a desire for more ecological practices in this regard.
However, it is important to note that not all experiences were flawless. A few guests reported issues with spotty cleaning or specific cases where housekeeping did not meet expectations. Some reviews also pointed out the need for better attention to detail in certain rooms and highlighted instances where construction debris remained visible.
Overall, Grayson Hotel is praised for its high standards of cleanliness, accentuated by a well-trained and courteous staff. While there are occasional lapses, the majority of guests leave with positive impressions, noting the immaculate conditions that contribute to a pleasant stay in this bustling city.
Grayson Hotel's staff consistently receives high praise for their exceptional service and friendliness in various guest reviews. The team is commended for being not only extremely welcoming but also highly attentive and accommodating, ensuring that guests’ stays are enjoyable and stress-free. Reception staff, particularly noted members like Josh, Justin, Mercedes, and Mia, are highlighted for their kindness and hospitality, contributing significantly to positive guest experiences.
Staff across all areas—from receptionists to bell boys and restaurant servers—are described as fantastic, friendly, and professional, making a notable difference in the overall hotel experience. Employees, under impressive leadership such as manager Davan, go above and beyond to meet guests' needs, often demonstrating flexibility and a personalized approach to service.
While a small fraction of feedback suggests room for improvement in specific areas, such as restaurant service, the overwhelming majority of reviews celebrate the staff's charming demeanor and efficiency. Guests are often moved by how diligently the team works to ensure that every visitor feels welcomed, further enhancing the hotel’s great location and clean rooms. The hotel's commitment to warm and responsive service positions Grayson Hotel as a standout choice for travelers seeking a friendly and customer-oriented stay.
At Grayson Hotel, guests will find that the experiences with the Wi-Fi vary. Many travelers praised the hotel's Wi-Fi as being strong and fast, making it easy for guests to stay connected during their stay. The fact that it is free is an added bonus, catering to the needs of both leisure and business travelers. However, some visitors encountered difficulties connecting to the network, particularly in their rooms, suggesting inconsistent connectivity in certain areas. The friendly and helpful staff contribute positively to the stay, but some guests noted that information about amenities like Wi-Fi might not be clearly communicated during check-in. Despite these occasional hiccups, the hotel's good location and cleanliness provide a tremendous foundation for a comfortable visit.
Guests at Grayson Hotel consistently praise the gym for being well-equipped and excellent, showcasing a positive experience for fitness enthusiasts. Many highlight the convenient inclusion of the rooftop bar and gym within the building. However, while the gym stands out for its quality equipment, several guests note that the space available is somewhat limited, with some suggesting it could be better appointed or more modern. Overall, the gym contributes significantly to the facility offerings of the hotel, despite some mention of the need for an update in its appearance.
Grayson Hotel provides a comfortable stay with some standout features, despite a few areas for improvement. The property's modern and appealing design leaves a positive first impression, complemented by its excellent location, making it a great choice for young travelers exploring the city. Guests appreciate the professional service offered by the staff, which adds value to the overall experience. However, some amenities that are typically expected in a four-star establishment, such as in-room kettles and a variety of buffet options, appear to be lacking. While the elevators can be tricky at times, these issues do not detract significantly from the stay. The hotel fits well within the standard expectations of a four-star rating, but certain details like room views might not justify the added cost. Overall, Grayson Hotel offers a pleasant environment that aligns well with its modern appeal, though enhancing certain facilities could elevate the guest experience.
Grayson Hotel offers a luxurious stay with the added appeal of stunning views of the Empire State. The hotel's modern aesthetics are noteworthy, featuring a chic, upmarket, and smart design that resonates throughout the property. Visitors consistently find the hotel beautiful and spotless, further enhanced by its excellent location. While a few noted the noise from elevators and air conditioning, the impeccable service and quality accommodation more than compensate. Grayson Hotel stands out as a stylish and neat boutique establishment, boasting fast lifts and exceptional standards that exceed expectations. Guests appreciate the pet-friendly policy and commend the excellent room service, attentive staff, and ample amenities. The hotel is recognized as a lovely and brand-new option, though some have noted it can be on the expensive side.
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Location
Breakfast
However, there are mixed feelings about the breakfast service itself. While some reviews point to occasional limits in selection and lapses in service, others appreciate the exceptional service and professionalism of the staff, contributing to an overall enjoyable dining experience. Despite varying opinions on pricing, the high quality and varied menu options seem to mitigate concerns over cost for many guests.
Furthermore, the breakfast experience is enhanced by the hotel's aesthetically pleasing restaurant ambience, which is remarked upon by visitors. Coupled with the warm and engaging wait staff, the dining atmosphere provides a memorable setting for beginning the day.
Overall, Grayson Hotel seems to strike a balance between offering a wonderful breakfast experience and addressing areas for improvement, providing guests with a noteworthy culinary highlight during their stay in the city.
Rooms
Despite the smaller dimensions, guests describe the beds as extremely comfortable, enhancing their overall stay experience. The modernized bathrooms and soundproof windows add a touch of luxury and tranquility amid the bustling city. The location is another significant highlight, with convenient access to popular attractions like Bryant Park and Times Square. Overall, the Grayson Hotel offers a blend of comfort, efficient design, and an unbeatable location, appealing particularly to those seeking a cozy retreat in the heart of Midtown Manhattan.
Beds
Cleanliness
Situated in a prime location within walking distance to Penn Station and Times Square, the hotel offers convenience paired with spotlessly clean surroundings. Regular maintenance in terms of daily housekeeping, including linen changes, underscores the hotel's commitment to hygiene, although some feedback suggests a desire for more ecological practices in this regard.
However, it is important to note that not all experiences were flawless. A few guests reported issues with spotty cleaning or specific cases where housekeeping did not meet expectations. Some reviews also pointed out the need for better attention to detail in certain rooms and highlighted instances where construction debris remained visible.
Overall, Grayson Hotel is praised for its high standards of cleanliness, accentuated by a well-trained and courteous staff. While there are occasional lapses, the majority of guests leave with positive impressions, noting the immaculate conditions that contribute to a pleasant stay in this bustling city.
Staff
Staff across all areas—from receptionists to bell boys and restaurant servers—are described as fantastic, friendly, and professional, making a notable difference in the overall hotel experience. Employees, under impressive leadership such as manager Davan, go above and beyond to meet guests' needs, often demonstrating flexibility and a personalized approach to service.
While a small fraction of feedback suggests room for improvement in specific areas, such as restaurant service, the overwhelming majority of reviews celebrate the staff's charming demeanor and efficiency. Guests are often moved by how diligently the team works to ensure that every visitor feels welcomed, further enhancing the hotel’s great location and clean rooms. The hotel's commitment to warm and responsive service positions Grayson Hotel as a standout choice for travelers seeking a friendly and customer-oriented stay.
Wi-Fi
Gym
4 Star
Luxury
No, Grayson Hotel doesn't have any pool.
No, a spa isn't available at Grayson Hotel.
Yes, Grayson Hotel welcomes dogs.
Yes, parking facilities are available at Grayson Hotel.
Yes, Grayson Hotel has a gym.
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