Element Times Square West

New York 40.75571600, -73.99180100 , 311 West 39th Street (Show on Map)
7.8
Good


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Summary of reviewsThe Element Times Square West in Manhattan is highly regarded for its prime location, making it an ideal choice for both tourists and business travelers. Its proximity to Times Square, major subway lines, and key transportation hubs like Penn Station offers guests easy access to the city’s attractions. Situated amongst vibrant dining and entertainment options, the hotel provides a perfect blend of city excitement and a quiet retreat.

Guests appreciate the overall comfort and modern amenities of the hotel, including spacious rooms equipped with kitchenettes—featuring refrigerators, microwaves, stoves, and dishwashers—that cater to both short and extended stays. The rooms are noted for their cleanliness, with comfortable beds and stunning city views enhancing the experience. While there are occasional comments about noise and elevator wait times, these are minor compared to the overall satisfaction with the accommodations.

Breakfast receives generally positive reviews for its variety and quality, with many guests finding value in the complimentary offering. However, the breakfast area can be overcrowded at times, and the selection could benefit from more plant-based options. The hotel’s gym, open 24/7, is well-equipped and considered a valuable amenity, despite being compact.

The staff at Element Times Square West earns high marks for their friendliness and helpfulness, contributing significantly to a positive atmosphere. While free Wi-Fi is mostly reliable, ensuring an uninterrupted browsing experience, there are rare incidents of connectivity issues. The hotel does not offer its own parking but provides convenient access to nearby garages.

For those interested in nightlife, the surrounding area offers lively venues and dining options, with some noise from nearby rooftop pubs noted. Overall, the Element Times Square West is recommended for travelers who value location and affordability, with its central geographic advantage and practical amenities making it a preferred choice for those visiting New York City.
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Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

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Accessible Hotel

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4-Star Hotel

Skyscraper Hotel

Room Types
Guest Room, 1 King Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Guest room, 1 King, City view Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Guest room, 2 Double Beds Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Studio, 1 King Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit offers 1 bed.

Studio, 1 King, City view Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

1 Bedroom Junior Suite, 1 King Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

1 Bedroom Junior Suite, 1 King, City view Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

King Room - Hearing Accessible The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Guest Reviews
7.8
Good
Location
Nestled in the heart of Manhattan, the Element Times Square West stands out as a prime spot for both tourists and business travelers alike. Its unbeatable location places it just a short walk from the iconic Times Square, offering easy access to the hustle and bustle of New York City. The hotel's proximity to major subway lines ensures that guests can effortlessly explore all corners of the city. For those traveling from afar, nearby hubs like Penn Station and the Port Authority Bus Terminal are particularly convenient.

Adding to its appeal, the hotel is surrounded by a multitude of dining options, theaters, and famous landmarks, making it a strategic choice for those wanting to experience the best of Broadway and New York's vibrant entertainment scene. Despite being in such a central location, the hotel manages to offer a tranquil respite from the city's fast pace.

With its central locale, the Element Times Square West provides not only an excellent geographical advantage but also a comfortable base with its modern amenities and friendly staff, allowing guests to enjoy both the excitement of the city and the comfort of a well-appointed hotel.

Breakfast
The breakfast experience at Element Times Square West offers a diverse range of opinions among guests. On the positive side, many visitors praise the breakfast for being varied, plentiful, and good quality, highlighting a daily rotation of hot dishes and a selection that includes hot foods like eggs, bacon or sausage, and pancakes, alongside an assortment of breads, fruits, cereals, and yogurts. Others appreciate the convenience of a breakfast included in the room rate, and find it to be a valuable addition to their stay. The friendly and helpful staff during breakfast further enhances the experience for many.

However, there are notable areas for improvement. Some guests find the breakfast selection lacking in variety and quality, with repetitive offerings that don't change enough from day to day. The breakfast area often struggles with overcrowding, leading to a chaotic atmosphere where seating is insufficient for the number of guests, prompting many to take meals back to their rooms. Additionally, there are criticisms regarding the use of small paper plates and plastic utensils, and limited options for vegetarians or those seeking plant-based choices.

Overall, despite a few drawbacks, the generally positive feedback on the breakfast at Element Times Square West suggests it provides good value, particularly given the hotel's central location and complimentary offerings.

Rooms
Element Times Square West offers a welcoming experience characterized by comfortable, modern accommodations ideal for both short visits and extended stays. Guests frequently highlight the spaciousness of the rooms, which are considered generous by New York standards. These rooms are thoughtfully equipped with kitchenette facilities, featuring amenities like refrigerators, microwaves, stoves, and dishwashers, providing both convenience and flexibility for travelers who wish to prepare their own meals.

The overall cleanliness and organization of the rooms receive consistent praise, contributing to a pleasant and tidy environment. The bedding is notably comfortable, ensuring a restful night’s sleep. In many rooms, stunning views of the cityscape, including the renowned Empire State Building and Times Square, enhance the guests’ experience. Despite the size not being enormous, the smart layout of the rooms comfortably accommodates travelers and their luggage.

The hotel's location is particularly advantageous, as it is conveniently near Times Square and accessible to public transportation, which guests appreciate for ease of exploring the city's attractions. Guests also commend the helpful and friendly staff, who contribute positively to their stay.

While some visitors express challenges with occasional noise and waiting times for the elevators, these seem to be minor inconveniences in light of the overall positive feedback regarding room comfort, amenities, and city accessibility. Element Times Square West stands out for its practical amenities combined with a great location, clean rooms, and delightful views, making it a recommended choice for those visiting New York City.

Beds
When it comes to finding a comfortable bed in the bustling heart of New York City, the Element Times Square West seems to deliver a restful experience for its guests. The majority of visitors highlight the beds as a significant positive aspect of their stay, describing them as comfortable, comfy, and in some cases, "the world's best bed." The bedding is often praised for its quality, with guests frequently noting the enjoyment of king-size beds and the comfort of their pillows.

While the comfort level of the beds is consistently noted, there are occasional remarks about the mattresses being softer than some guests prefer. Although a few travelers encountered issues with bed size and mattress quality, most found the beds to be a welcome retreat after a day of exploring the city. The rooms themselves receive compliments for being clean, well-equipped, and larger than typical New York standards, adding to the overall comfort and appeal of the hotel. For those seeking a restful night's sleep amidst the vibrant city life, the Element Times Square West seems to mostly meet the mark with its comfort offerings.

Cleanliness
Element Times Square West generally receives positive remarks for its cleanliness, though there are notable exceptions. Many guests appreciate the clean and quiet rooms, praising the tidiness and comfort of both the accommodations and the beds. Frequent mentions highlight the crispness of linens and the overall pleasant atmosphere of the hotel. Visitors often note that the rooms are spacious and well-appointed, with additional features like kitchenettes adding to the appeal. Several reviews mention the cleanliness upon arrival, indicating an initial good impression.

However, there are recurring comments about specific issues, such as sticky or dirty floors, which affect overall perceptions of cleanliness. Some visitors feel the frequency of the cleaning service could be improved, as rooms are only cleaned every other day. Instances of poor vacuuming and incomplete housekeeping were also reported. While the staff is generally described as friendly and helpful, and the reception area spacious, some areas like the breakfast room receive criticism for overcrowding and disorganization.

Overall, the cleanliness of the hotel tends to lean positively, but certain areas could benefit from more rigorous attention to detail, particularly floors and daily room upkeep.

Staff
Element Times Square West boasts a remarkably friendly and helpful staff, which guests consistently highlight as a standout feature of their stay. From the front desk to the breakfast team, the staff is noted for their warmth, politeness, and attentiveness, often going above and beyond to accommodate guests' needs. Many visitors appreciate the personal touches and attention to detail, such as helping with reservations or providing thoughtful surprises for special occasions. Although satisfaction with the staff is predominant, there are occasional mentions of less favorable experiences, such as unhelpfulness or a lack of cooperation from a few team members. However, the overall impression is that the hotel staff contributes significantly to a pleasant and welcoming atmosphere, making guests feel well-received and supported throughout their stay.

Wi-Fi
Element Times Square West offers complimentary Wi-Fi, which generally receives positive feedback from guests. Many have found the Wi-Fi to be fast with good coverage, particularly within the rooms, ensuring a seamless browsing experience. The presence of reliable internet connectivity complements the overall convenience of the hotel, along with its computer and printing services available for guest use. While there are instances where guests encountered issues with Wi-Fi connectivity, leading some to rely on mobile data, reviews indicate that these occurrences are not the norm. Guests also appreciate the free drinks available throughout the day, adding a welcoming touch. Despite the intermittent issues with Wi-Fi, the hotel's prime location and additional amenities contribute to a largely satisfying stay.

Gym
Element Times Square West is home to an impressive gym that defies expectations for a classic hotel. Guests commend its well-organized and well-equipped exercise room, providing a wide range of equipment and weights to meet various workout needs. Open 24/7, this fitness center offers the convenience of fitting exercise into any schedule. While the gym is described as small, it is viewed as a valuable addition, adding to the hotel's appeal. Although some cardio machines are noted as broken, and a mirror is missing, the overall satisfaction with the gym remains high. Its location aids this positive impression, with the hotel positioned conveniently near Times Square, making it a premier choice for travelers who prioritize fitness during their stay.

Parking
Element Times Square West offers a prime location with convenient access to parking solutions in nearby areas. While the hotel does not provide its own parking facilities, there are multiple garages available just across the street, making it reasonably accessible for guests who drive. Although parking costs can be on the expensive side, and guests are advised against using hotel payment methods for parking, the proximity of these garages provides a manageable alternative. In summary, guests generally find the parking situation manageable due to the hotel's central location and the availability of nearby parking garages.

Nightlife
The nightlife around Element Times Square West presents a mixed experience for visitors. The area is bustling with activity and offers plenty of food options and interesting venues, such as a notably cool bar conveniently located next to the hotel. Additionally, there's an Irish pub close by that guests seem to enjoy. However, the vibrancy of the area sometimes comes with challenges. Loud music from nearby rooftop pubs can be heard until late hours, and the neighborhood may feel a bit sketchy at times, with instances of begging contributing to a sense of insecurity. Despite these concerns, the overall busy atmosphere and the appealing nearby locales make it a location that some guests would consider revisiting.

4 Star
Element Times Square West offers a mixed experience for travelers seeking accommodations in Midtown West, New York. While the hotel's classification as a four-star establishment is debated among guests, it undeniably provides some attractive features. The location is frequently praised for its convenience, making it an excellent choice for exploring the city. The hotel also distinguishes itself by offering breakfast, a rarity that sets it apart from other local options.

Guests appreciate the good value for money, especially for families traveling with children. The hotel provides basic amenities, catering to those who appreciate the ability to self-cater within their budget range. Its central location and competitive pricing make it a popular choice for budget-conscious travelers.

Despite these positives, some reviews suggest that the facilities and services do not entirely align with four-star expectations, with some guests expressing dissatisfaction with the elevator service and the quality of housekeeping. The dining area for breakfast also drew criticism for being overcrowded and offering limited options.

Overall, Element Times Square West is recommended for those prioritizing location and affordability over luxury, with its great quality-to-price ratio making it a solid choice for practical travelers visiting the bustling heart of New York City.

Business
The Element Times Square West offers a compelling option for business travelers seeking convenience and comfort in the heart of New York City. Located within close proximity to Times Square and the Port Authority, it provides easy access to key business areas and attractions. Guests appreciate the good value for money, highlighting its affordability compared to other New York accommodations with similar services.

The rooms are noted for their comfort, making them ideal for both short business visits and extended stays. A standout feature for many guests is the inclusion of a kitchenette, praised for adding convenience, although some find the lack of a table and chairs a minor setback for in-room dining. Nonetheless, the kitchenette's functionality, including a refrigerator, is a plus for those who prefer the flexibility of preparing their meals.

The hotel accommodates business needs with available facilities, though some guests have reported issues with the business area's functionality. Nonetheless, a reliable working desk in the room helps cater to business travelers' needs, and the contactless check-in process enhances the overall guest experience.

Additionally, the hotel hosts weekday evening social events, offering opportunities for networking and relaxation after meetings. A good breakfast included in the stay adds another layer of convenience for busy professionals. Despite some critique regarding environmental practices, the Element Times Square West remains an attractive option for those seeking a blend of practicality and location advantage in New York City.

Accessible
Located in the heart of New York City, Element Times Square West offers a welcoming atmosphere with several features that may appeal to guests with disabilities. While explicit references to accessibility are limited in the reviews, some positive aspects can be highlighted. The hotel's bathroom facilities are noted to be wheelchair accessible, providing essential comfort and convenience. The strategic location of the hotel ensures easy access to public transportation, including the nearby Port Authority subway stations, which is particularly beneficial for travelers looking to explore the city with ease. Additionally, the property offers good value for money, complemented by a great location that guests appreciate. Although the breakfast variety changes daily, contributing to a pleasant dining experience, guests have highlighted the challenge posed by the limited number of elevators servicing the many floors. Despite this, the overall accessibility and central position make the hotel a practical choice for visitors seeking proximity to city transport and attractions.


No, Element Times Square West doesn't have any pool.

No, a spa isn't available at Element Times Square West.

Yes, Element Times Square West welcomes dogs.

Yes, parking facilities are available at Element Times Square West.

Yes, Element Times Square West has a gym.

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