CIVILIAN Hotel
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Summary of reviewsCIVILIAN Hotel in New York City receives glowing reviews for its exceptional location, modern design and overall ambiance. Situated in the heart of Manhattan, it provides guests with convenient access to essential attractions such as Times Square, Central Park and Broadway theaters, balancing central convenience with a quieter atmosphere. The nearby vibrant neighborhood of Hell's Kitchen adds to the allure with its rich array of dining and entertainment options.
Food and drink options at CIVILIAN Hotel are often celebrated, particularly the Rosevale kitchen and the rooftop bar. Guests enjoy the delicious evening meals, cool atmosphere and impressive cocktails. Although the breakfast offerings received mixed feedback, those who enjoyed it praised its freshness and taste, while others found it too basic and overpriced. For dinner, the restaurants and bars offer rich variety and high quality, complemented by stylish settings and live jazz performances.
The rooms, while described as small and compact, are praised for their chic, modern decor and efficient use of space. Guests also appreciate the clean, well-maintained rooms, stunning views and comfortable beds. However, some note the lack of storage and certain amenities, like fridges and wardrobes, as minor inconveniences.
Cleanliness is another strong point with many guests impressed by the spotless and well-kept environment. The staff receive high marks for their friendliness, attentiveness and professionalism, often going above and beyond to enhance the guest experience. Special mentions highlight the exceptional service provided by individuals such as Michael, Sekou, Colin and Albert.
The complimentary WiFi is generally praised for its reliability and speed, although minor connectivity issues are occasionally reported. Guests appreciate the in-room entertainment features like Chromecast. The gym, while well-equipped and offering amenities like a saltwater pool and sauna, requires a short walk to access and comes with extra costs.
In summary, CIVILIAN Hotel provides a stylish, modern and comfortable stay with a stellar location, excellent dining options and exceptional staff service, making it a top choice for travelers exploring New York City.
Categories
Food and drink options at CIVILIAN Hotel are often celebrated, particularly the Rosevale kitchen and the rooftop bar. Guests enjoy the delicious evening meals, cool atmosphere and impressive cocktails. Although the breakfast offerings received mixed feedback, those who enjoyed it praised its freshness and taste, while others found it too basic and overpriced. For dinner, the restaurants and bars offer rich variety and high quality, complemented by stylish settings and live jazz performances.
The rooms, while described as small and compact, are praised for their chic, modern decor and efficient use of space. Guests also appreciate the clean, well-maintained rooms, stunning views and comfortable beds. However, some note the lack of storage and certain amenities, like fridges and wardrobes, as minor inconveniences.
Cleanliness is another strong point with many guests impressed by the spotless and well-kept environment. The staff receive high marks for their friendliness, attentiveness and professionalism, often going above and beyond to enhance the guest experience. Special mentions highlight the exceptional service provided by individuals such as Michael, Sekou, Colin and Albert.
The complimentary WiFi is generally praised for its reliability and speed, although minor connectivity issues are occasionally reported. Guests appreciate the in-room entertainment features like Chromecast. The gym, while well-equipped and offering amenities like a saltwater pool and sauna, requires a short walk to access and comes with extra costs.
In summary, CIVILIAN Hotel provides a stylish, modern and comfortable stay with a stellar location, excellent dining options and exceptional staff service, making it a top choice for travelers exploring New York City.
Hotel with Free Wi-Fi
The CIVILIAN Hotel provides free Wi-Fi for guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
'The CIVILIAN Hotel boasts an extraordinary location in the heart of Manhattan, making it a prime spot for visitors keen to explore New York City. Nestled in a quieter side street near Times Square, the hotel offers the perfect balance of central convenience and relative tranquility. Guests rave about its proximity to key attractions such as Times Square, Central Park and Broadway theaters, all within a short walking distance. It’s an ideal base for first-time visitors and seasoned travelers alike, providing easy access to subways and major tourist sites.
Additionally, the surrounding area, Hell's Kitchen, is vibrant with numerous dining and entertainment options, which makes it perfect for theatergoers and sightseers. Visitors appreciate the ability to explore the city on foot, thanks to the hotel's strategic positioning just minutes away from multiple subway lines that connect to various parts of the city.
The CIVILIAN Hotel's location is consistently highlighted as one of its strongest assets, making it a top choice for those who want to stay in the midst of New York's action while enjoying a modern, stylish and comfortable accommodation experience.'
CIVILIAN Hotel receives mixed reviews regarding its breakfast offerings. On the positive side, guests who appreciated the breakfast praised it for being great, fresh, tasty and found the continental breakfast sufficient for their needs. The breakfast was highlighted as delicious and the dining area pleasant with a nice variety of items like bagels, granola, tea and coffee. A few guests mentioned that the breakfast suited their group and provided what they needed. Complimentary tea and coffee in the morning were particularly appreciated.
However, many guests were dissatisfied with the breakfast. Common complaints included a very basic and minimalist spread, limited choices and a high price tag, which many felt was not justified by the quality and variety of the food. Several guests mentioned the lack of hot items and healthier options. The $30 charge for breakfast, which many found exorbitant given the offerings, was frequently highlighted as a significant drawback. The need for clearer communication regarding breakfast costs and inclusivity was noted with multiple people expressing surprise at additional charges.
Overall, while some found the breakfast adequate and appreciated the complimentary coffee and tea, many felt that the cost did not match the value provided and advised against purchasing it in favor of exploring nearby bakeries and other local breakfast spots.
"CIVILIAN Hotel offers a distinctive dining experience that is often praised by guests for its rich variety and high quality. The hotel's restaurants and cocktail bars are particularly popular with many reviews highlighting the cool atmosphere and delightful culinary options. The onsite Rosevale kitchen receives significant acclaim for its delicious dishes and excellent evening meals. Guests have frequently enjoyed pre-theatre meals here, describing the food as fab and the waiting staff as excellent.
The rooftop bar and restaurant consistently receive positive feedback for their great setting, beautiful decor and impressive beverages, especially the cocktails. Jazz enthusiasts will be pleased with the live jazz performances on weekends, which add to the vibrant bar scene. The ground-floor restaurant and the stylish jazz bar are appreciated for their atmosphere and exceptional offerings.
While some reviews point out that the food can be pricey and the menu somewhat limited, most guests find the overall dining experience to be very good with commendations on the high quality and flavor of the food. However, there have been isolated mentions of less positive experiences, such as the basic quality of daytime food and occasional issues with staff attitudes. The adjacent location's convenient dining options and the nearby attractions further enrich the guests' experience.
Overall, the bars and restaurants at CIVILIAN Hotel are well-regarded, offering a variety of tasteful and enjoyable dining experiences that complement the hotel's stylish ambiance and excellent location."
The reviews for the rooms at CIVILIAN Hotel present a nuanced picture of this New York City lodging. Predominantly, guests found the rooms to be quite small, often using descriptors like tiny, cramped or compact. However, many highlighted that the rooms were cleverly designed and efficiently utilized space, which helped mitigate the small size.
A standout positive aspect is the decor, which numerous reviewers praised as stylish, modern, chic and beautifully appointed. Cleanliness also emerged as a strongly positive feature with many guests noting that their rooms were consistently clean and well-maintained.
The views from the rooms were frequently lauded with many guests appreciating the spectacular cityscapes and skyline vistas. The beds and general comfort of the rooms also received favorable mentions, adding to the overall cozy ambiance.
On the downside, several practical issues were noted. There is a prevalent lack of storage space with limited options for hanging clothes or storing suitcases. Additionally, the absence of amenities such as fridges, wardrobes and coffee-making facilities in the rooms appeared to inconvenience some guests. The privacy of the bathrooms, often designed with glass walls and lacking shower doors, was also a point of concern for a few visitors.
Despite these drawbacks, many guests felt the hotel offered a well-designed, comfortable stay, especially given its New York City location. The consensus seems to be that while the rooms are small, they are tastefully decorated and equipped with essential comforts, making them suitable for short stays or for travelers who prioritize style and cleanliness over spaciousness.
When it comes to the beds at the CIVILIAN Hotel, guest reviews highlight a predominantly positive experience with a few areas of mixed feedback. The comfort level of the beds is a recurring theme with many guests appreciating the super comfortable and cozy nature of the mattresses and bedding. Words like "extremely comfortable," "comfiest," and "super comfortable" frequently appear, suggesting that for most, a restful night's sleep is a key feature of their stay. The quality of the bedding itself also garners praise, noted to be of high quality and providing a cozy, comfortable feel.
However, some guests point out that the beds tend to be on the smaller side and quite short, which may not be ideal for taller individuals. A few reviews mention that the beds were too small or narrow for two people and a couple of guests found the mattress either too soft or too hard, indicating that bed firmness can be hit-or-miss.
Views from the bed are another highlight with several guests appreciating being able to enjoy the skyline from their room. Despite a handful of comments related to old or bumpy mattresses and inconsistent sheet quality, the overall sentiment leans towards a pleasant and comfortable bedding experience, making the CIVILIAN Hotel a solid choice for travelers prioritizing a good night's sleep.
The cleanliness of CIVILIAN Hotel has garnered mixed feedback from its guests, though many note outstanding points. Generally described as impeccably clean, spotless and immaculately maintained, the hotel presents a well-kept, modern and stylish environment. Guests appreciate clean and comfortable rooms, often highlighting the cleanliness upon arrival. The bathrooms, too, are frequently mentioned as clean and modern.
However, a recurring issue reported by guests is the housekeeping schedule. Standard room cleaning is not provided daily; instead, it occurs every three days unless requested, often at an additional fee. This policy led to some dissatisfaction, as some rooms were not cleaned regularly, leading to occasional complaints of dust accumulation and neglected cleanliness.
Despite these concerns, the overall sentiment towards the hotel’s cleanliness remains positive, bolstered by its beautiful design and welcoming staff. The cleanliness of common areas and the provision of necessary amenities also emphasize the hotel's commitment to maintaining a clean and comfortable stay for its guests.
The reviews of CIVILIAN Hotel consistently highlight the exceptional quality of the staff, making it a standout feature for many guests. The personnel is frequently described as super friendly, welcoming and incredibly helpful. Several individual staff members, such as Michael, Sekou, Colin and Albert, receive special mentions for their efficiency and kindness, creating a personal connection with guests and enhancing their overall experience.
Visitors particularly appreciate the staff’s attentiveness with numerous comments noting how the team goes above and beyond to meet guests' needs and accommodate their requests promptly. The reception staff are often praised for their warm greetings and professionalism, contributing to a smooth check-in and check-out process. The friendly and supportive nature of the team makes guests feel at home, underscoring the hotel's welcoming atmosphere.
Moreover, the reviews frequently commend the staff for their continuous assistance and readiness to help with various needs, from making dinner reservations to facilitating smooth transportation arrangements. This level of dedication and responsiveness is mirrored in the numerous positive remarks about the overall hospitality and service quality.
Despite the occasional mention of less responsive staff members, the overwhelming consensus is that the service at CIVILIAN Hotel is stellar with employees who genuinely seem happy with their jobs, which translates into a positive and memorable experience for guests. Whether providing local advice, managing luggage or simply offering a friendly smile, the staff at CIVILIAN Hotel receive high marks across the board.
The CIVILIAN Hotel offers complimentary WiFi to its guests and many reviews highlight the convenience and functionality of this service. Generally, the free WiFi worked well throughout their stay, providing a stable and reliable connection with good speed. Guests appreciated the ability to connect multiple devices and the routers handled general browsing and connectivity needs efficiently.
Moreover, the hotel's in-room entertainment facilities include TVs with Chromecast features, enabling guests to stream content from platforms like YouTube and Netflix. This added modern convenience received positive feedback, although there were some occasional connectivity issues with the Chromecast and the TV itself.
Despite the overall positive remarks, some reviews mention intermittent problems with WiFi connectivity, noting that it can be spotty at times, requiring reconnections whenever devices wake up. A few guests experienced difficulties with logging into streaming services and encountered issues with the USB charging ports.
While the basic WiFi service is free, some users expressed a need for more robust, high-speed options, particularly for tasks beyond general browsing. Additionally, a few reviews mentioned that the number of devices allowed on the network could be improved and the process for subscribing and unsubscribing from promotional messages was not straightforward.
In summary, while the free WiFi at CIVILIAN Hotel generally performs well and serves its purpose for most guests, there are occasional glitches and limitations, particularly for those needing more than basic connectivity.
The gym associated with the CIVILIAN Hotel presents a mixed impression among guests. While the gym is well-equipped and clean, it is located outside the hotel, requiring guests to walk a short distance to access it. The experience of using the gym is often described as superb and epic, featuring nice amenities like a saltwater pool and sauna. However, guests need to be aware that access to the gym facilities comes with extra costs, which some found confusing or a hassle. Additionally, the hotel is conveniently situated close to these facilities, ensuring easy access for fitness enthusiasts. Despite the gym not being on the premises, it offers 24/7 availability, making it convenient for travelers. On the downside, some guests felt the cardio room was basic and that the gym did not meet their expectations of a luxury fitness center based on online pictures. Nonetheless, the proximity to Broadway and a lively neighborhood with various activities adds to the allure of staying at the CIVILIAN Hotel.
CIVILIAN Hotel in New York garners mixed feedback, though it generally leans positive. Guests frequently applaud its beautiful, sophisticated and modern design, noting the high standard of decor and the charming, elegant blend reminiscent of the 60s. The hotel is described as a "super cute" and "nice design hotel," and it's considered a true four-star experience due to its luxurious ambiance and friendly, helpful staff.
From a logistical perspective, the hotel's value proposition stands out. Many reviewers highlight the great value for money, especially given its perfect location. It's noted as more affordable than other similarly rated hotels in the area. Despite some dissatisfaction regarding room size with some finding them very small and the "big" double beds only standard size, guests still consider it a worthwhile stay.
However, some aspects fall short of expectations for a four-star hotel. The absence of daily cleaning services, which surprised some guests, is highlighted as an issue that does not align with the four-star standard. While the basic service is included, some express disappointment in this regard.
Despite these critiques, the overall sentiment remains positive. Guests appreciate the decision to stay at a hotel with a great atmosphere, superb decor and competitive pricing for the area. Ultimately, while there are varied experiences, many reviewers would choose to stay again, underlining a generally favorable impression of CIVILIAN Hotel.
CIVILIAN Hotel in NYC presents a mixed bag for business travelers navigating the city's dynamic landscape. On the positive side, the hotel boasts a nice and professional business center and offers business class seating and options, contributing to a convenient working environment. The professionalism of the staff is also highlighted, ensuring a pleasant and smooth stay. The incredible views and warm atmosphere add to the overall experience, making it a fine option for events or a mix of work and leisure in the city.
However, certain elements leave much to be desired. Issues such as fire alarms disrupting early mornings and hidden fees mar the experience. The rooms lack adequate space for unpacking and working with insufficient storage options and a dearth of hangers. Additionally, cleanliness and maintenance appear inconsistent with guests noting old, bumpy mattresses and inadequate room cleaning. While the partnered gym does not meet luxury expectations, the fair pricing is a redeeming factor.
In conclusion, the CIVILIAN Hotel has potential for business travelers with its robust services and professional staff, but it falls short in some practical amenities and transparency, which could impact the overall convenience for a business trip.
Location Show Map
Location
Additionally, the surrounding area, Hell's Kitchen, is vibrant with numerous dining and entertainment options, which makes it perfect for theatergoers and sightseers. Visitors appreciate the ability to explore the city on foot, thanks to the hotel's strategic positioning just minutes away from multiple subway lines that connect to various parts of the city.
The CIVILIAN Hotel's location is consistently highlighted as one of its strongest assets, making it a top choice for those who want to stay in the midst of New York's action while enjoying a modern, stylish and comfortable accommodation experience.'
Breakfast
However, many guests were dissatisfied with the breakfast. Common complaints included a very basic and minimalist spread, limited choices and a high price tag, which many felt was not justified by the quality and variety of the food. Several guests mentioned the lack of hot items and healthier options. The $30 charge for breakfast, which many found exorbitant given the offerings, was frequently highlighted as a significant drawback. The need for clearer communication regarding breakfast costs and inclusivity was noted with multiple people expressing surprise at additional charges.
Overall, while some found the breakfast adequate and appreciated the complimentary coffee and tea, many felt that the cost did not match the value provided and advised against purchasing it in favor of exploring nearby bakeries and other local breakfast spots.
Dinner
The rooftop bar and restaurant consistently receive positive feedback for their great setting, beautiful decor and impressive beverages, especially the cocktails. Jazz enthusiasts will be pleased with the live jazz performances on weekends, which add to the vibrant bar scene. The ground-floor restaurant and the stylish jazz bar are appreciated for their atmosphere and exceptional offerings.
While some reviews point out that the food can be pricey and the menu somewhat limited, most guests find the overall dining experience to be very good with commendations on the high quality and flavor of the food. However, there have been isolated mentions of less positive experiences, such as the basic quality of daytime food and occasional issues with staff attitudes. The adjacent location's convenient dining options and the nearby attractions further enrich the guests' experience.
Overall, the bars and restaurants at CIVILIAN Hotel are well-regarded, offering a variety of tasteful and enjoyable dining experiences that complement the hotel's stylish ambiance and excellent location."
Rooms
A standout positive aspect is the decor, which numerous reviewers praised as stylish, modern, chic and beautifully appointed. Cleanliness also emerged as a strongly positive feature with many guests noting that their rooms were consistently clean and well-maintained.
The views from the rooms were frequently lauded with many guests appreciating the spectacular cityscapes and skyline vistas. The beds and general comfort of the rooms also received favorable mentions, adding to the overall cozy ambiance.
On the downside, several practical issues were noted. There is a prevalent lack of storage space with limited options for hanging clothes or storing suitcases. Additionally, the absence of amenities such as fridges, wardrobes and coffee-making facilities in the rooms appeared to inconvenience some guests. The privacy of the bathrooms, often designed with glass walls and lacking shower doors, was also a point of concern for a few visitors.
Despite these drawbacks, many guests felt the hotel offered a well-designed, comfortable stay, especially given its New York City location. The consensus seems to be that while the rooms are small, they are tastefully decorated and equipped with essential comforts, making them suitable for short stays or for travelers who prioritize style and cleanliness over spaciousness.
Beds
However, some guests point out that the beds tend to be on the smaller side and quite short, which may not be ideal for taller individuals. A few reviews mention that the beds were too small or narrow for two people and a couple of guests found the mattress either too soft or too hard, indicating that bed firmness can be hit-or-miss.
Views from the bed are another highlight with several guests appreciating being able to enjoy the skyline from their room. Despite a handful of comments related to old or bumpy mattresses and inconsistent sheet quality, the overall sentiment leans towards a pleasant and comfortable bedding experience, making the CIVILIAN Hotel a solid choice for travelers prioritizing a good night's sleep.
Cleanliness
However, a recurring issue reported by guests is the housekeeping schedule. Standard room cleaning is not provided daily; instead, it occurs every three days unless requested, often at an additional fee. This policy led to some dissatisfaction, as some rooms were not cleaned regularly, leading to occasional complaints of dust accumulation and neglected cleanliness.
Despite these concerns, the overall sentiment towards the hotel’s cleanliness remains positive, bolstered by its beautiful design and welcoming staff. The cleanliness of common areas and the provision of necessary amenities also emphasize the hotel's commitment to maintaining a clean and comfortable stay for its guests.
Staff
Visitors particularly appreciate the staff’s attentiveness with numerous comments noting how the team goes above and beyond to meet guests' needs and accommodate their requests promptly. The reception staff are often praised for their warm greetings and professionalism, contributing to a smooth check-in and check-out process. The friendly and supportive nature of the team makes guests feel at home, underscoring the hotel's welcoming atmosphere.
Moreover, the reviews frequently commend the staff for their continuous assistance and readiness to help with various needs, from making dinner reservations to facilitating smooth transportation arrangements. This level of dedication and responsiveness is mirrored in the numerous positive remarks about the overall hospitality and service quality.
Despite the occasional mention of less responsive staff members, the overwhelming consensus is that the service at CIVILIAN Hotel is stellar with employees who genuinely seem happy with their jobs, which translates into a positive and memorable experience for guests. Whether providing local advice, managing luggage or simply offering a friendly smile, the staff at CIVILIAN Hotel receive high marks across the board.
Wi-Fi
Moreover, the hotel's in-room entertainment facilities include TVs with Chromecast features, enabling guests to stream content from platforms like YouTube and Netflix. This added modern convenience received positive feedback, although there were some occasional connectivity issues with the Chromecast and the TV itself.
Despite the overall positive remarks, some reviews mention intermittent problems with WiFi connectivity, noting that it can be spotty at times, requiring reconnections whenever devices wake up. A few guests experienced difficulties with logging into streaming services and encountered issues with the USB charging ports.
While the basic WiFi service is free, some users expressed a need for more robust, high-speed options, particularly for tasks beyond general browsing. Additionally, a few reviews mentioned that the number of devices allowed on the network could be improved and the process for subscribing and unsubscribing from promotional messages was not straightforward.
In summary, while the free WiFi at CIVILIAN Hotel generally performs well and serves its purpose for most guests, there are occasional glitches and limitations, particularly for those needing more than basic connectivity.
Gym
4 Star
From a logistical perspective, the hotel's value proposition stands out. Many reviewers highlight the great value for money, especially given its perfect location. It's noted as more affordable than other similarly rated hotels in the area. Despite some dissatisfaction regarding room size with some finding them very small and the "big" double beds only standard size, guests still consider it a worthwhile stay.
However, some aspects fall short of expectations for a four-star hotel. The absence of daily cleaning services, which surprised some guests, is highlighted as an issue that does not align with the four-star standard. While the basic service is included, some express disappointment in this regard.
Despite these critiques, the overall sentiment remains positive. Guests appreciate the decision to stay at a hotel with a great atmosphere, superb decor and competitive pricing for the area. Ultimately, while there are varied experiences, many reviewers would choose to stay again, underlining a generally favorable impression of CIVILIAN Hotel.
Business
However, certain elements leave much to be desired. Issues such as fire alarms disrupting early mornings and hidden fees mar the experience. The rooms lack adequate space for unpacking and working with insufficient storage options and a dearth of hangers. Additionally, cleanliness and maintenance appear inconsistent with guests noting old, bumpy mattresses and inadequate room cleaning. While the partnered gym does not meet luxury expectations, the fair pricing is a redeeming factor.
In conclusion, the CIVILIAN Hotel has potential for business travelers with its robust services and professional staff, but it falls short in some practical amenities and transparency, which could impact the overall convenience for a business trip.
No, CIVILIAN Hotel doesn't have any pool.
No, a spa isn't available at CIVILIAN Hotel.
Yes, CIVILIAN Hotel welcomes dogs.
Yes, parking facilities are available at CIVILIAN Hotel.
No, CIVILIAN Hotel doesn't have a gym.
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