Best Western Premier Herald Square

New York 40.75032600, -73.98566400 , 50 West 36th Street (Show on Map)
8.1
Very Good


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Summary of reviewsThe Best Western Premier Herald Square, strategically located in the heart of Manhattan, offers an exceptional experience for both leisure and business travelers. Its prime location, just steps from iconic New York City attractions such as Times Square, the Empire State Building, and 5th Avenue, along with its proximity to the Herald Square subway station, makes it an ideal base for exploring the city's vibrant attractions. Guests consistently highlight the convenience and value offered by the hotel, which provides easy access to an array of dining, shopping, and cultural venues.

The hotel’s accommodations, though compact, are praised for their cleanliness and comfort. Guests appreciate the modern furnishings and updated bathrooms, as well as the surprisingly quiet environment in the bustling city. The beds, in particular, receive enthusiastic feedback for their comfort, ensuring guests enjoy a restful night's sleep. While there are occasional mentions of size limitations, especially for taller guests, the overall sentiment is positive regarding the coziness and effective use of space.

Breakfast at the hotel is another highlight for many visitors. Although not included in the room price, the option is considered a worthwhile addition, offering a tasty and reasonably priced start to the day. The friendly atmosphere of the breakfast room, combined with welcoming service, contributes to an enjoyable experience. For those seeking alternative options, the hotel’s location provides easy access to various nearby breakfast eateries.

The staff at Best Western Premier Herald Square stands out for their exceptional service, frequently described as friendly, helpful, and professional. Notable mentions of individuals going above and beyond to ensure guest satisfaction contribute to the hotel's warm and welcoming atmosphere, enhancing the overall experience.

The hotel embodies an appealing blend of affordability and value, especially considering its central location in a city where reasonable prices are hard to find. Additional amenities, such as complimentary water, tea, and coffee, add convenience to guests' stays. While some reviews note occasional street noise and suggest improvements in housekeeping frequency, the overall perception is that of a reliable and value-for-money choice in Manhattan.

Particularly suitable for business travelers, the hotel provides efficient services like swift check-ins and check-outs, with a helpful staff ready to accommodate specific needs. The presence of a cozy lounge/bar for evening relaxation further enhances its appeal for short business stays.

Overall, the Best Western Premier Herald Square delivers clean, comfortable accommodations with great service, making it a practical choice for those exploring or working in New York City.
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Categories
Hotel near Nightlife Spots

Business Hotel

Hotel with Gym

3-Star Hotel

Room Types
Executive King Room - Non-Smoking This room with 1 king bed has a 37" flat-screen TV with cable channels, a work desk and a tea/coffee maker.

Double Room with Two Double Beds - Non-Smoking This room with 2 double beds has a 37" flat-screen TV with cable channels, a work desk and a tea/coffee maker.

King Room - Non-Smoking This room with 1 king bed has a 37" flat-screen TV with cable channels, a work desk and a tea/coffee maker.

Queen Room with Roll-In Shower - Mobility Accessible/Non-Smoking This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Manhattan, Best Western Premier Herald Square offers an exceptional location that serves as a prime gateway for exploring New York City. This hotel is strategically positioned within walking distance of iconic spots such as Times Square, the Empire State Building, and 5th Avenue, as well as being just steps away from the Herald Square subway station, making it ideal for navigating the city's vibrant attractions. Guests consistently praise the hotel for its unbeatable location, which provides easy access to a wide array of dining options, shopping venues, and cultural landmarks. Not only is the location highly regarded, but the hotel also stands out for its clean and comfortable accommodations, friendly and helpful staff, and overall great value for the money. Whether staying for a short city break or an extended visit, this centrally located hotel offers the perfect base for both leisure and sightseeing adventures in New York City.

Breakfast
The breakfast experience at Best Western Premier Herald Square offers a range of impressions from guests. The convenience of having a daily breakfast at the hotel, even though it is not included in the accommodation price, receives positive notes from several reviewers. The breakfast, described as good, very good, and even spectacular, is deemed a worthwhile add-on for those who opt for it.

Guests appreciate the complimentary breakfast option available on select mornings, as well as the reasonable pricing for the hearty breakfast, which is praised for being tasty and providing good value for money. Some reviews highlight the friendly atmosphere of the breakfast room and the welcoming service from the staff, adding to the overall pleasant experience.

While some guests suggest improvements, such as a broader variety of offerings including fresh vegetables, nuts, and low-fat options, others find the breakfast selection sufficient and enjoyable. The location of the hotel, near a variety of breakfast places, provides additional options for those who prefer exploring nearby eateries.

Overall, the breakfast service at Best Western Premier Herald Square is viewed positively, with guests valuing the quality, taste, and convenience it adds to their stay in the heart of New York City.

Rooms
At the Best Western Premier Herald Square in New York City, guest experiences highlight a consistent theme: while the rooms may be compact, they offer significant comfort and cleanliness. The rooms generally present a cozy atmosphere with modern furnishings and well-maintained interiors. Many reviews mention the beds as notably comfortable, contributing to an excellent night's sleep despite the tight quarters. The bathrooms often receive praise for their updated appearance and quality supplies.

Cleanliness is a frequent highlight; guests consistently note the pristine condition of their rooms upon arrival. The overall quietness of the hotel—even in the heart of New York City—is another pleasant surprise for many visitors, allowing a peaceful retreat from the bustling city streets.

While some guests mention a lack of amenities like disposable slippers and toothbrushes, the essential features are well-executed, such as the cleanliness and comfort of the beds and bathrooms. Despite the smaller room sizes, which can feel cramped for larger parties, the hotel offers a great overall experience with its clean, comfortable, and strategically located accommodations. The impeccable bedding, spaciousness relative to the city standard, and courteous staff add to the positive reviews. Ultimately, the Best Western Premier Herald Square provides excellent value for money, especially for travelers prioritizing a clean and quiet place to rest amid New York's energetic ambiance.

Beds
Nestled in the heart of the city, Best Western Premier Herald Square garners positive attention for its bedding, largely renowned for its comfort. Guests frequently describe the beds as very or extremely comfortable, offering a supportive spot to unwind after a day of exploring. There are mentions of super comfortable and great beds, highlighting the quality and softness of the bedding, with particularly favorable nods to the clean and soft pillows.

While most guests revel in the comfort of the beds, there are occasional remarks about size constraints, with some beds feeling too small for two adults, especially for taller guests whose feet may stick out. Despite this issue, the overall sentiment underscores the hotel's attention to providing comfortable sleeping arrangements. The rooms, notwithstanding their compact size, maintain a high standard of cleanliness and coziness, making them a welcoming retreat for travelers.

Cleanliness
Nestled in a convenient location just an 8-minute walk from Times Square, the Best Western Premier Herald Square offers a blend of comfort, cleanliness, and value for travelers exploring the bustling heart of New York City. The hotel's overall cleanliness is consistently praised, with many guests highlighting the spotless condition of both rooms and common areas. The rooms, though noted to be on the smaller side, are well-kept, offering modern amenities that fulfill the needs of guests seeking convenience and comfort. The beds, in particular, are described as comfortable, guaranteeing a restful night's sleep after a day of city exploration.

Despite some concerns about housekeeping frequency, guests frequently mention the cleanliness of the environment, underscoring well-maintained rooms and bathrooms with spacious walk-in showers. The hotel embraces environmentally-friendly practices like recycling and water conservation, adding to its appeal for eco-conscious travelers. The staff is often described as friendly and helpful, further enhancing the overall pleasant experience of staying at the hotel.

For those seeking a clean, comfortable stay in a prime location at a reasonable price, the Best Western Premier Herald Square seems to check nearly all the boxes, making it a solid choice for visits to the Times Square area.

Staff
The staff at Best Western Premier Herald Square consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests repeatedly highlight the warm and welcoming atmosphere created by the attentive and accommodating team. From the management, spearheaded by Gehad Abdelhamid, to front desk staff like Robert and Chandu, every staff member is noted for their kindness, politeness, and ability to go above and beyond to ensure guest satisfaction. Whether it's offering smooth check-ins and check-outs, assisting with requests in a timely manner, or providing exceptional customer service, the staff's dedication to guest care is evident. The hotel's ambiance is enhanced by the polite and engaging interactions, making the location not only convenient but also enjoyable. Despite a minority of instances where the welcome could improve, the overall experience is elevated by the staff’s commitment to making guests' stays pleasant and memorable.

3 Star
The Best Western Premier Herald Square offers a commendable blend of affordability and value, making it an appealing choice for travelers seeking budget-friendly accommodations in the heart of New York City. Its prime location is undeniably one of its standout features, situated conveniently close to iconic sites around Times Square and Midtown. Guests appreciate the constant availability of amenities such as free water, tea, and coffee throughout the day, which adds to the convenience of their stay.

The hotel's staff consistently receives praise for their friendliness and helpfulness, contributing to an overall positive guest experience. Guests have noted the comfort of the beds as a highlight, ensuring a restful night’s sleep amidst the bustling city.

While some aspects of the hotel, such as occasional street noise and the need for proactive requests for cleaning, are noted, the overall sentiment is that the hotel provides a solid experience for the price. The value for money is especially emphasized, with many guests remarking on the excellent price-to-quality ratio, which is rare to find in Manhattan.

In essence, the Best Western Premier Herald Square delivers a decent three-star accommodation that excels in location and staff service, offering a practical choice for budget-conscious visitors exploring New York City.

Business
The Best Western Premier Herald Square offers a commendable experience for business travelers seeking efficiency and convenience in the heart of midtown Manhattan. Known for its excellent service, the hotel ensures a smooth and swift check-in and check-out process, outstanding for those on tight business schedules. With a friendly staff adept at accommodating early arrivals, guests can quickly settle in and prepare for the day's engagements. The location is a prime attraction, perfectly positioned near Grand Central, Madison Square Garden, and easily accessible subway lines. Despite its modest size, the hotel boasts a welcoming atmosphere, complete with a charming lounge/bar that hosts a congenial happy hour until 9 pm, providing a delightful way to unwind after a day of meetings. Guests can expect a hassle-free stay focused on comfort and convenience, making it an ideal choice for a short business stay in the city.


No, Best Western Premier Herald Square doesn't have any pool.

No, a spa isn't available at Best Western Premier Herald Square.

No, Best Western Premier Herald Square doesn't allow dogs.

No, parking facilities aren't available at Best Western Premier Herald Square.

Yes, Best Western Premier Herald Square has a gym.

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