AC Hotel by Marriott New York Times Square

New York 40.75543300, -73.99018100 , 260 West 40th Street (Show on Map)
8.4
Very Good


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Summary of reviewsThe AC Hotel by Marriott New York Times Square is an exceptional choice for travelers seeking a prime location in New York City. Nestled in Midtown, this hotel offers a central spot close to theaters, shopping venues and dining options, while also providing proximity to key areas like Times Square and Broadway. Guests appreciate the hotel’s modern and attractive interiors, as well as the surprisingly quiet rooms amidst the city’s bustle.

Guests frequently mention the cleanliness of the property, which combines a fresh and modern ambiance with well-maintained facilities. The rooms, although noted by some to be on the smaller side, are praised for their spaciousness by New York standards, comfort and useful amenities such as fridges, microwaves and coffee machines. Many guests emphasize the comfort of the beds and pillows, ensuring a restful night’s sleep.

The staff at the AC Hotel by Marriott New York Times Square receive widespread acclaim for their professionalism, friendliness and helpfulness. Their exceptional service contributes significantly to the positive experience with many guests highlighting the team’s dedication to making their stay memorable.

While the breakfast service has room for improvement with some guests finding it limited and overpriced, the hotel’s superior location allows easy access to surrounding dining establishments for alternative morning meals.

Additional highlights include the rooftop bar on the 21st floor and a tapas bar adjacent to the property, which enhance the convenience and appeal of the hotel. Overall, despite minor drawbacks, the AC Hotel by Marriott New York Times Square promises a pleasant, comfortable and hospitable stay, making it a standout choice for both business and leisure travelers in the heart of New York City.
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Accessible Hotel
As part of the Marriott brand, this hotel likely offers accessible rooms and facilities, ensuring a comfortable stay for guests with disabilities.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Double Room with Two Double Beds Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

High Floor King Room The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

High Floor Double Room with Two Double Beds Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

King Room with City View Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Double Room with Two Double Beds and City View Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

King Room with Balcony This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit offers 1 bed.

Standard King Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

King Room - Hearing Accessible The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, parquet floors, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Double Room with Two Double Beds - Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

King Room with Roll-in Shower - Mobility and Hearing Accessible The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Double Room with Two Double Beds - Hearing Accessible/High Floor Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible/High Floor This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

King Room with Roll-in Shower - Mobility and Hearing Accessible The unit has 1 bed.

Double Room - Mobility/Hearing Accessible with Tub The unit has 2 beds.

Double Room - Hearing Accessible The unit has 2 beds.

Standard Double Room - Mobility/Hearing Accessible with Tub The unit has 2 beds.

King Room - Hearing Accessible The unit offers 1 bed.

Standard Double Room - Hearing Accessible The unit has 2 beds.

King Room - Hearing Accessible The unit has 1 bed.

Double Room with Two Double Beds - Hearing Accessible The unit has 2 beds.

King Room with Roll-in Shower - Mobility and Hearing Accessible The unit offers 1 bed.

Double Room with Two Double Beds and Tub - Mobility and Hearing Accessible The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
For travelers seeking a prime base in New York City, the AC Hotel by Marriott New York Times Square stands out. The hotel boasts an enviable location, central to theaters, shopping and dining, making it an excellent choice for both first-time visitors and those familiar with the city. Nestled in Midtown, it offers proximity to Times Square sans the noise and it's conveniently close to subway lines and Broadway.

Reviewers consistently praised the clean and surprisingly quiet rooms, noting the blend of modernity and comfort. Guests also highlighted the hotel's attractive interiors and spacious accommodations. The staff received numerous accolades for their professionalism and helpfulness, contributing to an overall high level of service.

Although some mentioned the presence of homeless individuals nearby, the merits of the hotel's location and amenities overwhelmingly determined the positive experiences of many guests. Whether for business or leisure, the AC Hotel by Marriott promises a convenient, comfortable and hospitable stay in the heart of New York City.

Breakfast
The breakfast experience at AC Hotel by Marriott New York Times Square appears to have room for improvement. One significant aspect is that breakfast is not included with room bookings. Guests have noted the absence of a breakfast service, which many feel should be provided by the hotel. Additionally, the breakfast offered in the restaurant is perceived to be quite limited and, in some opinions, overpriced. Despite these drawbacks, the hotel's central location offers numerous alternative dining options nearby, which guests can easily explore for their morning meal.

Rooms
AC Hotel by Marriott New York Times Square offers a range of room sizes with many guests noting the spaciousness by New York City standards. The rooms are clean and comfortable with well-maintained furnishings and useful amenities such as fridges, microwaves and coffee machines. Many found the rooms to be well fitted out and more than adequate for their stay. The beds and pillows are particularly praised for their comfort, ensuring a good night's sleep.

The hotel's location is lauded, providing easy access to nearby attractions. Additional highlights include a rooftop bar on the 21st floor and a tapas bar adjacent to the premises, adding to the convenience and appeal. Though there were some mentions of smaller room sizes, most guests were satisfied with the cleanliness and comfort. The family rooms offered ample space for a more comfortable stay, even for larger groups. Overall, despite a few minor drawbacks, the hotel provides a pleasant and inviting environment for guests.

Beds
The AC Hotel by Marriott New York Times Square receives high praise for its beds, consistently described as very comfortable. Guests highlight the comfort of both the beds and pillows, noting they contribute to a restful stay. The rooms are often mentioned as spacious and quiet, further enhancing the overall experience. Although there was a minor mention of spots on bedsheets and comforters, the general consensus is that the hotel's commitment to cleanliness and comfort is evident. The double beds being queen size also adds to the comfort level, offering ample space for relaxation. The hotel staff’s friendliness adds a welcoming touch to the comfortable and quiet environment.

Cleanliness
AC Hotel by Marriott New York Times Square receives consistently positive feedback in regard to cleanliness from its guests. Many describe the hotel as very nice and clean, offering a fresh and modern ambiance. The rooms, though noted by some as being on the smaller side, are frequently praised for their cleanliness and comfort. Notably, the bathrooms and other hotel facilities are described as very clean and pleasant.

Several reviews highlight the hotel's prime location, which is close to Times Square yet manages to maintain a tranquil environment. Guests appreciate the clean, safe feeling of the property and commend the friendliness and efficiency of the staff. While some did express a preference for more frequent room cleaning, the overall impression is one of a well-maintained and inviting hotel that offers excellent service and amenities.

Staff
The staff at AC Hotel by Marriott New York Times Square consistently receive high praise for their outstanding service. Guests frequently note the warm welcomes they receive and describe the staff as exceptionally friendly, helpful and attentive. Reviews highlight the team's professionalism and readiness to offer advice and suggestions, ensuring that guests feel well-cared for throughout their stay.

Visitors consistently remark on the friendliness and responsiveness of the entire staff, who often go above and beyond to accommodate needs and requests. The reception team, in particular, is singled out for their consistent helpfulness and positive demeanor. Guests appreciate the competent and pleasant service, noting that the staff's efforts significantly enhance the overall experience.

Overall, the reviews paint a picture of a dedicated and welcoming team committed to providing excellent service, contributing to a memorable stay for all visitors.


No, AC Hotel by Marriott New York Times Square doesn't have any pool.

No, a spa isn't available at AC Hotel by Marriott New York Times Square.

No, AC Hotel by Marriott New York Times Square doesn't allow dogs.

No, parking facilities aren't available at AC Hotel by Marriott New York Times Square.

Yes, AC Hotel by Marriott New York Times Square has a gym.

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