Henn na Hotel New York receives high praise for its unbeatable location in Midtown Manhattan, offering easy access to major attractions such as Times Square, the Empire State Building, Madison Square Garden and Hudson Yards. Close proximity to Penn Station and multiple subway lines makes exploring the city effortless, while guests appreciate the vibrant yet relatively quiet neighborhood filled with diverse dining options and shops.
Breakfast is not included, which some guests find disappointing. Nevertheless, the hotel's central location compensates with numerous nearby breakfast spots, including highly recommended bagel shops and diners. Similarly, the on-site Japanese restaurant receives praise for its quality and authenticity, though opinions vary on its cost and ambiance. The plethora of nearby dining options, from American diners to vegan cafes, further enriches the culinary experience.
The hotel's rooms stand out for their spaciousness and cleanliness, exceeding typical New York City standards. Guests highlight the high-tech amenities like Japanese-style toilets, LG Stylers and ample counter space. Although some rooms suffer from street noise and minimalistic decor, the overall feedback on room comfort and maintenance is positive. Daily cleaning services uphold high hygiene standards, despite occasional lapses noted by a few guests.
The friendly and helpful staff contribute significantly to guest satisfaction. Many reviews mention the exceptional service provided by both the reception and housekeeping teams, who are described as attentive and professional.
Free WiFi is generally reliable and appreciated by guests, though occasional connectivity issues are reported. The gym facilities, provided through access to a nearby Planet Fitness, are well-received, offering a comprehensive range of workout options despite being off-site.
Parking presents minor challenges, but nearby discounted parking options provide convenient alternatives. The hotel is particularly family-friendly, featuring spacious rooms suitable for families, inflatable cribs for young children and a fun dinosaur display in the lobby.
Finally, the hotel earns consistent kudos for its comfortable beds, ensuring guests enjoy a restful sleep. The quality and size of the beds are frequently highlighted as notable features, adding to the overall comfort and appeal of the hotel.
In summary,
Henn na Hotel New York is celebrated for its prime location, clean and comfortable rooms, dedicated staff and convenient amenities, making it an excellent choice for travelers looking to explore the heart of the city.