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Summary of reviewsThe Holiday Inn New London by IHG consistently earns positive reviews from guests, emphasizing its excellent location, friendly staff, and well-maintained facilities. Situated near transportation hubs like Amtrak train station and ferry terminals, as well as attractions such as the Garde Arts Center and Mystic Aquarium, the hotel offers convenience and accessibility for leisure and business travelers alike. The proximity to colleges and the United States Coast Guard Academy enhances its appeal for those visiting family.
Guests frequently commend the hotel's cleanliness, noting that both rooms and common areas are kept to high standards. The spacious, well-appointed accommodations come with modern amenities like fridges and microwaves, ensuring comfort and convenience. The onsite restaurant, La Luna, stands out for its phenomenal food, friendly service, and lively atmosphere with live music, making dining a key highlight of the stay.
Breakfast experiences receive mixed reviews; however, the variety and quality offered are appreciated despite the extra cost. The hotel also provides a delightful pool experience, praised for its cleanliness and peaceful ambiance. Families find the hotel welcoming, with amenities such as meeting rooms adding practicality for group events.
The staff, often mentioned by name for their outstanding service, creates a warm and accommodating environment, contributing significantly to the positive guest experience. While there are occasional remarks about bed firmness, overall impressions of comfort and restful sleep remain strong.
In summary, Holiday Inn New London by IHG offers great value with its prime location, excellent dining, clean facilities, and attentive service, making it a sought-after destination for travelers visiting New London.
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