ibis New Delhi Aerocity - An Accor Brand

New Delhi 28.55111900, 77.12348200 , Igi Airport Aerocity (Show on Map)
7.0
Good


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Summary of reviewsThe ibis New Delhi Aerocity - An Accor Brand is frequently praised for its strategic and accessible location, being close to the airport and a nearby metro station. It's seen as an ideal choice for transit passengers and those with early flights, offering a quick taxi ride to the airport. The vicinity boasts numerous dining options, shopping malls and other hotels, complemented by a secure environment, making it a practical and budget-friendly stay.

The hotel's breakfast often garners positive mentions for its extensive and diverse buffet, featuring both Indian and Western dishes, noted for its taste, cleanliness organization and courteous service. Though, there are occasional calls for more variety and improvements in certain items. Dinner reviews are mixed—guests appreciate the quality and taste of the food but some feel the options and value could be better with pricing notably high for certain diners.

Rooms are a point of contention; while clean and comfortable, they are often described as small and cramped. Bathrooms are also notably tiny, however, guests appreciate the well-maintained and tidy condition of the rooms, deeming them adequate for brief stays. The decor is basic and somewhat dated with calls for refurbishment, but overall cleanliness and comfort are generally positive attributes.

Staff interaction is a standout feature, frequently commended for their professionalism, friendliness and helpfulness. Team members at the reception and dining areas receive specific praise, contributing to a pleasant and smooth guest experience. However, isolated incidents of unfriendliness or inefficiency are noted.

WiFi services are generally well-received, described as reliable and fast, although there are occasional connectivity issues in some rooms. The gym is another positive aspect, well-equipped, clean and available 24/7 with added convenience of airport proximity. Similarly, the pool is enjoyed for its cleanliness and ambience, though some minor improvements are suggested.

Parking is noted as convenient and secure with ample space and free parking being beneficial. However, suggestions for better maintenance and the introduction of a valet service were made. The electric vehicle (EV) charging facility is available, though its consistency and visibility can be improved.

For families, staff efforts to accommodate needs and enhance comfort are appreciated, despite the room's compact size. The hotel is also pet-friendly, catering well to guests with pets. Finally, the beds are generally praised for comfort, contributing to good sleep quality, though some guests report that the beds could be too soft or small and mention cleanliness and sturdiness concerns.

Overall, 'ibis New Delhi Aerocity - An Accor Brand' is a practical and well-located hotel with accommodating staff, a generally positive dining experience and pleasant amenities, though it has some areas for improvement particularly in room size, dining value and facilities upkeep.
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Hotel Taking Steps Towards Sustainability
This hotel is recognized for its efforts towards sustainability and reducing its carbon footprint.

Family Friendly Hotel
This hotel provides compact, clean rooms and good breakfast. It is a practical choice for families looking for a comfortable and convenient stay near the airport.

Dog Friendly Hotel
This hotel offers cozy, spacious rooms and thoughtful amenities for pets. It is located close to pet-friendly cafes and restaurants and has nearby parks for walks. The hotel provides a “Canine Concierge” service to ensure guests are assigned to pet-friendly rooms.

Accessible Hotel
This ibis hotel is recognized as an accessible hotel, offering suitable facilities and services for guests with accessibility requirements.

Hotel with EV Charging Stations
This hotel is equipped with an EV charging station, providing a convenient option for guests traveling with electric vehicles.

4-Star Hotel
Located in Aerocity near the airport, this Accor brand hotel offers modern and functional accommodations. It is a convenient choice for travelers looking for a comfortable stay close to the airport.

Hotel with Swimming Pool

Infinity Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Hotel with Gym

Hotel with Infinity Pool

Hotel with Outdoor Pool

Room Types
Standard Queen Room The rooms are all fitted with wood flooring, warm lighting and fresh linen. They come with a range of facilities like a flat-screen TV, a laptop safe and a working area. The private bathroom comes with a health faucet and shower.

Standard Twin Room The rooms are all fitted with wood flooring, warm lighting and fresh linen. They come with a range of facilities like a flat-screen TV, a laptop safe and a working area. The private bathroom comes with a health faucet and shower.

Standard Queen Room with Extra Benefits This twin/double room has a tea/coffee maker, soundproofing and cable TV.

Standard Twin Room with Extra Benefits Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 2 beds.

Day Use Room (10 AM to 6 PM), Mandatory Check-out at 6pm, Multiple days stay not allowed This room can be used during the day from 10:00 to 17:00.

Standard Double Room Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a sofa as well as pool views. The unit offers 1 bed.

Superior Room with One Double Bed and Sofa Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a sofa as well as pool views. The unit offers 2 beds.

Superior Room with One Double Bed and Sofa Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a sofa as well as pool views. The unit has 1 bed.

Guest Reviews
7.0
Good
Location
The ibis New Delhi Aerocity - An Accor Brand consistently receives praise for its prime location, especially regarding its proximity to the airport and nearby metro station. Strategically situated in Aerocity, the hotel is an excellent choice for transit passengers or those with early morning flights, offering a quick 10-15 minute taxi ride to Terminal 3 of the IGI Airport. Guests also appreciate the convenience of being close to several dining options, shopping malls and other hotels, making it a practical and budget-friendly choice. The area’s secure environment adds to the appeal, providing a safe haven for travelers. Additionally, the easy access to public transportation and central attractions makes it a favored spot for both short stays and business meetings. Overall, its location is frequently highlighted as a major advantage for visitors looking for comfort and accessibility.

Breakfast
A recurring highlight from guest reviews of Ibis New Delhi Aerocity is the hotel's breakfast experience. Guests commonly commend the extensive variety and quality of the breakfast buffet, which features a blend of Indian and Western dishes. With options spanning from South Indian dosas to continental favorites, the breakfast not only caters to diverse tastes but is also frequently described as delicious and impressive.

Positive feedback emphasizes the breakfast's organization, cleanliness and taste with many noting the thoughtful presentation and the option to have breakfast packed for later. Remarks about the courteous and supportive staff add to the overall positive experience, indicating good service during meal times.

Nevertheless, some guests feel there is room for improvement. Suggestions include incorporating more variety and options, especially for those seeking non-Indian cuisine. A few reviews indicate dissatisfaction with items like scrambled eggs and note issues such as stale croissants and unappetizing food presentation. Additionally, it was mentioned that breakfast options might feel limited to non-Indian guests at times and seating can be a challenge during peak hours.

Despite occasional critiques regarding variety and specific items, the breakfast at Ibis New Delhi Aerocity generally receives high marks for its extensive selection, good taste and efficient service, making it a notable aspect of the guest experience at the hotel.

Dinner
The dinner experience at ibis New Delhi Aerocity - An Accor Brand presents a mixed bag according to guest reviews. Many reviews positively mention the good quality and taste of the food. The hotel's dining room and restaurant receive praise for their delightful and varied menu options, especially highlighting the excellence of both breakfast and dinner buffets. Numerous guests found the food provided very tasty and delicious with some appreciating the efforts made by the hotel to create a pleasant dining atmosphere with music and live IPL matches.

However, several guests feel the dinner options were limited and the price did not justify the quality. Some noted that the buffet, although praised by many, may have room for improvement in terms of selection and taste. The cost of dining is considered high by a few, who compare it unfavorably to nearby outlets. Issues with the food being bland, tasteless or cooked improperly were also mentioned by a handful of guests.

Despite these mixed reviews, the restaurant is commonly described as good and clean and the service receives favorable comments. In conclusion, while ibis New Delhi Aerocity offers a generally satisfactory dining experience with a few areas needing improvement, the overall feedback for dinner appears to be positive with some reservations.

Rooms
The rooms at ibis New Delhi Aerocity - An Accor Brand are a point of contention among guests. While the hotel's rooms are lauded for being clean and comfortable, their size is repeatedly mentioned as a drawback. Many reviews describe the rooms as very small, cramped and compact, often comparing them unfavorably to the advertised pictures and the price paid. The bathrooms are also noted to be tiny with some guests likening them to those found on airplanes. Despite these size constraints, several guests appreciate the well-maintained and tidy condition of the rooms with some pointing out that they are adequate for a short layover or an overnight stay.

The decor and amenities in the rooms appear to be basic and somewhat dated with numerous calls for refurbishment and updating. Issues such as damp smells, old furniture and dusty conditions have been highlighted by several guests. However, some reviews mention that the rooms are well arranged, cozy and quiet, adding a layer of comfort for those staying briefly.

Overall, while the small size of the rooms and bathrooms is a significant concern, the cleanliness and comfort offered by the hotel seem to provide a satisfactory experience for short-term stays. The hotel’s proximity to the airport is also a key advantage for travelers.

Beds
Despite some mixed feedback, the beds at ibis New Delhi Aerocity - An Accor Brand have garnered a generally positive reception from guests. A recurring theme amongst the reviews is the bed's comfort with many guests highlighting their soft and comfy nature, contributing to a good night's sleep. Several reviews specifically mentioned the beds as very comfortable and clean with good sleep quality as a notable benefit.

However, some areas for improvement were noted. There were multiple mentions of the beds being too soft, leading to discomfort for some guests. Additionally, others found the beds to be quite small in size, which might be less convenient for larger individuals or couples. Concerns about the beds being not level or even noisy and non-sturdy, were also reported. Instances of cleanliness issues, such as stains on mattresses and an occasional mention of bed bugs, were noted, though these seem to be less common complaints.

On the whole, while there is a strong appreciation for the softness and cleanliness of the beds at ibis New Delhi Aerocity, addressing the issues around bed size, firmness and stability could enhance guest comfort significantly.

Cleanliness
The cleanliness of 'ibis New Delhi Aerocity - An Accor Brand' has received mixed feedback from guests. Many reviews highlighted the overall cleanliness of the hotel, noting that rooms were clean, tidy and well-maintained. Specific praises were given for neat and comfortable rooms, spotless spaces and clean facilities. Positive mentions included the hotel being clean, functional and suitable for short stays and transit, as well as being in a good location close to the airport.

However, there were also several criticisms. Some guests found the bathrooms dirty with specific remarks about dampness, mustiness and hidden dirt in shower units. The corridors and lobby areas were often mentioned as smelling unpleasant and being in need of better maintenance. Additionally, housekeeping was noted as lacking on several occasions with some rooms and bed linens not meeting cleanliness standards. Overall, while many found the cleanliness satisfactory, there is room for improvement, particularly in communal areas and bathroom hygiene.

Staff
At Ibis New Delhi Aerocity, the standout feature is undeniably the staff. Guests consistently laud the professionalism, friendliness and helpful nature of the personnel. The reception team, including individuals like Ashish, Nitin, Ankur and Kunal, receive particular appreciation for their exemplary service. The courteous behavior and efficient handling of check-ins and check-outs leave a positive impression, making the arrival and departure processes smooth for travelers.

Housekeeping staff are noted for their quick and friendly service, contributing to a clean and welcoming environment. In the dining areas, staff members such as Abhishek and restaurant servers strive to provide attentive and polite service, ensuring guests enjoy their meals.

The overall hospitality at Ibis New Delhi Aerocity is frequently mentioned as excellent with staff going above and beyond to accommodate guests' needs, making them feel welcome and secure. Cooperativeness, responsiveness and a warm demeanor are recurring themes in the feedback, highlighting the team’s commitment to delivering a comfortable stay.

However, there are occasional mentions of less favorable interactions with some guests noting experiences of unfriendliness or inefficiency. Despite these isolated incidents, the general consensus points to a highly professional, supportive and accommodating team, creating a pleasant atmosphere close to the airport.

Wi-Fi
The WiFi at ibis New Delhi Aerocity - An Accor Brand generally receives favorable comments from guests. Many reviews highlight that the WiFi connection worked well and was fast, often mentioning that it was easy to set up and access. Guests appreciated the good and free WiFi, making it a positive feature of their stay. However, there are noted inconsistencies; some reviewers mentioned that the WiFi signal wasn't strong in their bedrooms or experienced poor connectivity at times. Despite these occasional issues, the overall feedback suggests that the WiFi service is reliable and meets the basic needs of most guests.

Gym
The gym at ibis New Delhi Aerocity - An Accor Brand receives considerable praise from guests. Many found it to be great, well-equipped and a good gym area overall. It is highlighted for being clean organized and well-maintained, albeit on the smaller side. The gym's 24/7 availability is appreciated, along with the added convenience of its proximity to the airport. Guests also noted the presence of a nice pool alongside the gym facilities. As a complimentary amenity, the gym stands out as a positive aspect of the hotel experience for many visitors.

Pool
Visitors to ibis New Delhi Aerocity – An Accor Brand generally appreciate the hotel's pool, citing it as a fun and clean spot to relax. The pool, described as nice and decent-sized, is one of the appealing features of the accommodation. Outdoor enthusiasts find the outdoor pool particularly enjoyable with some highlighting its cleanliness and overall pleasant atmosphere.

Guests also commend the staff services related to the pool area and acknowledge it as a restful place. However, there are points of critique such as the small indoor pool size, limited pool timings and occasional maintenance issues. Some mention the absence of sun umbrellas and the need for more regular cleaning. While a pool view was promised by the hotel, some guests reported this as inaccurate. Despite these minor drawbacks, the pool remains a generally well-received element of the hotel stay experience.

Parking
The parking at ibis New Delhi Aerocity - An Accor Brand generally receives positive remarks from guests. The facility is described as convenient and secure with ample parking space available. While there are mentions of the need for some maintenance in the parking area and a lack of valet parking, these points don't overshadow the overall availability and convenience of the parking options provided. Free parking is an additional benefit, despite some guests noting the absence of a shuttle service or valet. Consequently, guests find the parking options satisfactory with the ease of self-parking being well-received.

EV charging stations
The ibis New Delhi Aerocity - An Accor Brand features electric vehicle (EV) charging stations with multiple chargers available to guests. However, it's worth noting that these chargers may not be available consistently across all rooms and extra charges might apply for their usage. There is no detailed specific mention of EV charging in several reviews and some guests pointed out that EV charging options were not found or available during their stay.

Family
At 'ibis New Delhi Aerocity - An Accor Brand,' the hotel stands out as a family-friendly destination that's ideal for a layover. While some guests mentioned that the rooms are on the smaller side, particularly for families, the staff goes out of their way to make family visits comfortable. Visitors have praised the pool as quite nice, providing a pleasant spot for relaxation. The hotel's environment is notably family-oriented with family arrangements and supportive staff enhancing the overall experience.

Guests with young children find the hotel accommodating, as the staff is willing to provide essentials like boiled water or mashed potatoes for babies. Additionally, pet owners appreciate that their furry friends are also welcomed and made to feel comfortable.

Overall, despite the compact rooms, families traveling together will find 'ibis New Delhi Aerocity' to be a decent option, especially due to its courteous and helpful staff and the thoughtful amenities provided for both children and pets.

4 Star
The ibis New Delhi Aerocity, an Accor brand hotel, presents a mixed bag of experiences, particularly concerning its four-star rating. While some guests find it ideal for a four-star hotel, describing it as good, great and perfect with standard value for an upscale chain hotel, others are disappointed, noting that it doesn't meet the expectations of a four-star establishment.

The check-in and check-out processes are notably efficient, often praised for the helpfulness of staff members like Ashish, Ankur and Rehan. The property itself is frequently highlighted for having all the necessary amenities with some guests considering a return visit.

However, opinions are divided regarding the rooms and dining options. Some guests feel that the rooms are no better than those in a two-star hotel, falling short of four-star standards, while others are satisfied with the cleanliness and the overall hotel execution. The breakfast and dinner offerings have also been labeled as underwhelming for a hotel claiming a four-star rating.

On the brighter side, the hotel's relatively budget-friendly pricing and good value for money are appreciated, especially considering its competitive price point and the availability of a 24x7 kitchen. Despite mixed reviews on specific aspects, the overall sentiment skews towards a positive experience for those seeking a reasonably priced stay with basic four-star facilities and services.

Business
Ibis New Delhi Aerocity - An Accor Brand, consistently emerges as a favored choice among business travelers. Its standout feature is its strategic location, which is particularly well-suited for those on work trips and for those catching early morning flights, as it is conveniently positioned close to the airport and major business parks in Gurgaon.

The hotel lives up to the expectations of a standard business chain, offering facilities designed for a corporate stay. Business travelers appreciate the reliable and stable internet, which is crucial for working remotely. The rooms, although simple, meet the essential needs of those traveling for work.

Many reviews highlight the hotel as a value-for-money option, ideal for short business trips. Guests feel it is a trustworthy choice over other options in the vicinity, ensuring a safe stay in a friendly location. The walkable distance to various business parks adds to its convenience, making it a practical base for conducting business.

Despite some feedback on the food not meeting expectations, the overall sentiment is positive for a stay focused on business needs. The hotel’s commitment and facilities geared towards corporate clients make it a reliable and convenient choice for business travelers visiting New Delhi.

Accessible
The ibis New Delhi Aerocity - An Accor Brand boasts a convenient location, situated close to the airport with easy access to a nearby metro station. This makes it an ideal choice for travelers, including those with accessibility needs. The hotel features an excellent accessible bathroom and has made strides in its hearing disable-friendly amenities. However, improvements could be made regarding the overall accessibility features around parking and the property. The friendly staff adds to the positive experience of guests, though the single key card for double room occupants could be better managed. Overall, the hotel's efforts in providing accessibility programs are commendable, making it a suitable option for travelers with disabilities.

Outdoor Pool
The outdoor pool at ibis New Delhi Aerocity - An Accor Brand is highlighted positively by guests. They appreciate that the hotel takes pride in maintaining this amenity. The pool is noted for its considerable length, making it a comfortable space for swimming. Its convenient location near the hotel's restaurants adds to the guests' experience, allowing them to enjoy a meal before or after a swim. Additionally, families find the pool suitable for all members, enhancing their stay at the hotel. Despite the positive remarks, some guests have mentioned that the pool timings could be longer. The proximity of the hotel to the airport is another advantage for travelers, ensuring a seamless experience from arrival to departure.

Dog Friendly
Ibis New Delhi Aerocity - An Accor Brand, offers several pet-friendly facilities, making it an ideal choice for travelers with dogs. Guests can keep their pets in the same room, ensuring a more comfortable stay for both. The hotel provides suitable amenities to cater to the needs of pet owners and long-term storage for pet crates can be arranged upon request. While there is no policy for donating leftovers, the overall pet-friendly environment receives positive remarks.


Yes, ibis New Delhi Aerocity - An Accor Brand has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool.

No, a spa isn't available at ibis New Delhi Aerocity - An Accor Brand.

Yes, ibis New Delhi Aerocity - An Accor Brand welcomes dogs.

Yes, parking facilities are available at ibis New Delhi Aerocity - An Accor Brand.

Yes, ibis New Delhi Aerocity - An Accor Brand has a gym.

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