The LaLiT New Delhi
New Delhi
28.62936100,
77.22636000
,
Fire Brigade Lane, Barakhamba Avenue, New Delhi, Delhi 110001
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Summary of reviewsThe LaLiT New Delhi enjoys an incredibly favorable location, often lauded by guests for its convenience and accessibility. Situated in the heart of bustling Delhi, the hotel is within walking distance of Connaught Place, many key attractions, metro stations and government offices, making it an ideal base for exploring both Old and New Delhi, whether for leisure or business.
The breakfast offering at the hotel is notably extensive, featuring a wide variety of delicious options including Indian and European dishes, which many guests appreciate. The diverse spread, featuring items like mango yogurt and masala chai, caters well to different dietary needs, including gluten-free and vegan preferences. However, while the quality and variety are often praised, some guests have noted issues with service efficiency and freshness, as well as occasional long waits and chaotic scenes.
Complementing the breakfast experience, the dining options for dinner are equally varied and generally well-received. The hotel's buffet dinner stands out, offering generous portions and a diverse menu. Special events, such as the New Year’s Eve dinner on the 28th floor, receive particular praise despite occasional issues with seating. However, the in-house restaurant prices are considered steep by some, prompting guests to explore nearby dining options.
Rooms at The LaLiT New Delhi are praised for their spaciousness, cleanliness and comfortable bed linens. Higher floor rooms offer good city views, adding to the charm. Nonetheless, there are frequent remarks about outdated decor and maintenance issues, such as malfunctioning room facilities and broken furniture, suggesting a need for refurbishment to meet guests' expectations better.
Generally, the cleanliness of the hotel facilities is positively noted. Guests find the property well-maintained with clean bathrooms and corridors, though some report issues with housekeeping, such as inconsistent towel changes and dirty carpets, indicating room for improvement in maintaining higher cleanliness standards.
The staff at The LaLiT New Delhi receive mixed feedback. Many guests commend the staff's friendliness, politeness and helpfulness, often citing these qualities as enhancing their overall experience. However, concerns regarding the efficiency and demeanor of front desk and reception staff are noted with some describing slow service and unprofessional attitudes.
WiFi services at the hotel yield mixed reviews. While some guests find the connection decent and fast, others report frequent connectivity issues and limitations on device connections, indicating the need for more consistent and reliable internet services.
The hotel's spa facilities are highly praised for offering a relaxing and rejuvenating experience, although some guests find the services overpriced. The gym is frequently described positively with 24-hour availability and a range of amenities, despite mentions of outdated equipment. The pool areas are widely appreciated for their cleanliness and inviting atmosphere, though issues such as slippery tiles and maintenance disruptions are noted.
Parking facilities are generally considered adequate with both valet and secure spaces, though some guests find the valet service overpriced and parking lot overcrowded.
For families, experiences at The LaLiT New Delhi are mixed. While some praise the accommodating nature of the staff and exceptional breakfast catering, others feel the hotel may be better suited for business travelers, citing issues with room conditions and staff interactions.
In summary, The LaLiT New Delhi boasts a prime location, extensive breakfast offerings and generally clean facilities. However, some areas, including room maintenance and WiFi reliability, need improvement. The friendly staff and diverse dining options contribute positively to the guest experience, despite some inconsistencies in service. The hotel's pool and spa facilities also add to its appeal, making it a commendable choice for both business and leisure stays.
Categories
The breakfast offering at the hotel is notably extensive, featuring a wide variety of delicious options including Indian and European dishes, which many guests appreciate. The diverse spread, featuring items like mango yogurt and masala chai, caters well to different dietary needs, including gluten-free and vegan preferences. However, while the quality and variety are often praised, some guests have noted issues with service efficiency and freshness, as well as occasional long waits and chaotic scenes.
Complementing the breakfast experience, the dining options for dinner are equally varied and generally well-received. The hotel's buffet dinner stands out, offering generous portions and a diverse menu. Special events, such as the New Year’s Eve dinner on the 28th floor, receive particular praise despite occasional issues with seating. However, the in-house restaurant prices are considered steep by some, prompting guests to explore nearby dining options.
Rooms at The LaLiT New Delhi are praised for their spaciousness, cleanliness and comfortable bed linens. Higher floor rooms offer good city views, adding to the charm. Nonetheless, there are frequent remarks about outdated decor and maintenance issues, such as malfunctioning room facilities and broken furniture, suggesting a need for refurbishment to meet guests' expectations better.
Generally, the cleanliness of the hotel facilities is positively noted. Guests find the property well-maintained with clean bathrooms and corridors, though some report issues with housekeeping, such as inconsistent towel changes and dirty carpets, indicating room for improvement in maintaining higher cleanliness standards.
The staff at The LaLiT New Delhi receive mixed feedback. Many guests commend the staff's friendliness, politeness and helpfulness, often citing these qualities as enhancing their overall experience. However, concerns regarding the efficiency and demeanor of front desk and reception staff are noted with some describing slow service and unprofessional attitudes.
WiFi services at the hotel yield mixed reviews. While some guests find the connection decent and fast, others report frequent connectivity issues and limitations on device connections, indicating the need for more consistent and reliable internet services.
The hotel's spa facilities are highly praised for offering a relaxing and rejuvenating experience, although some guests find the services overpriced. The gym is frequently described positively with 24-hour availability and a range of amenities, despite mentions of outdated equipment. The pool areas are widely appreciated for their cleanliness and inviting atmosphere, though issues such as slippery tiles and maintenance disruptions are noted.
Parking facilities are generally considered adequate with both valet and secure spaces, though some guests find the valet service overpriced and parking lot overcrowded.
For families, experiences at The LaLiT New Delhi are mixed. While some praise the accommodating nature of the staff and exceptional breakfast catering, others feel the hotel may be better suited for business travelers, citing issues with room conditions and staff interactions.
In summary, The LaLiT New Delhi boasts a prime location, extensive breakfast offerings and generally clean facilities. However, some areas, including room maintenance and WiFi reliability, need improvement. The friendly staff and diverse dining options contribute positively to the guest experience, despite some inconsistencies in service. The hotel's pool and spa facilities also add to its appeal, making it a commendable choice for both business and leisure stays.
Hotel for Honeymoon
The LaLiT New Delhi offers luxurious rooms, a spa, and multiple dining options, creating a romantic ambiance. The hotel features excellent service and a convenient location, ensuring a memorable honeymoon.
Hotel with Swimming Pool
The LaLiT New Delhi features a stylish outdoor pool, complete with comfortable loungers and a vibrant ambiance. The pool area is perfect for both relaxation and socialising.
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
In the pool there is also:
Show more... an area designated for children
Business Hotel
The LaLiT New Delhi offers 39,000 sqft of conference and banquet space, featuring a Crystal Ballroom and six smaller venues. The hotel also has Quorum – a club with premium meeting rooms – and the Plaza Terrace Garden for outdoor events. Professional event planners, catering, and audio-visual technology are available.
Accessible Hotel
The LaLiT New Delhi is known for its accessible rooms and facilities, providing a comfortable and convenient stay for guests with disabilities. The hotel offers various amenities and services to cater to specific accessibility needs.
Hotel with Gym
The LaLiT New Delhi typically includes a good gym with a range of equipment to suit different workout preferences. It is a popular choice for those seeking fitness amenities.
5-Star Hotel
The LaLiT New Delhi offers luxurious accommodations and a range of amenities including multiple dining options, a large swimming pool, and a fitness center. The hotel's central location provides easy access to the city's attractions, and its extensive event spaces cater to business needs. The hotel is known for its vibrant atmosphere and excellent service.
Hotel with Outdoor Pool
Features an outdoor pool area. Offers luxurious accommodations and a variety of dining options. Centrally located on Barakhamba Avenue, providing easy access to major attractions.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Hotel with Heated Pool
Guest Reviews
The LaLiT New Delhi boasts an enviable location, frequently highlighted by guests for its convenience and accessibility. Situated in the heart of bustling Delhi, the hotel is within walking distance of Connaught Place, making it an ideal starting point for exploring both Old and New Delhi. Many guests appreciated its proximity to key attractions, metro stations and government offices, which facilitated easy transportation and access to the city's essentials.
The hotel’s central position allows for pleasant walks to nearby markets, cultural sites and corporate destinations, making it suitable for both leisure and business travelers. It’s also well-connected through metro and other local transport options, providing guests with seamless travel experiences around the city.
Overall, the location of The LaLiT New Delhi is frequently praised as a significant advantage, providing guests with a strategic base for their stay, complemented by clean rooms, helpful staff and good facilities, ensuring a comfortable and convenient experience in the capital city.
The breakfast offerings at The LaLiT New Delhi have received a mixed reception based on various guest reviews. On the positive side, many guests appreciated the extensive, varied and plentiful options available. The spread was described as elaborate with a delicious mix of Indian and European foods. Gluten-free and vegan options were also highlighted and specific items like mango yogurt and masala chai were particularly praised. The breakfast was often noted as being included in the room price, which many found to be a good value.
Several guests mentioned the overall quality of the food as excellent with beautifully cooked dishes that cater to a wide range of tastes, including hearty and lavish selections. The hotel's facilities, such as the 24/7 restaurant and the substantial breakfast buffet, were commended for adding to the guests' experience. Breakfast was considered a highlight by many, featuring a wide variety of options that kept it interesting for longer stays.
However, there were notable criticisms. Some guests described the breakfast service as lacking with reports of cold and unfriendly staff. Others found the quality not up to the standards expected of a 5-star hotel, labeling the food as mediocre or subpar. Issues of organization and crowd management were frequently mentioned with long waits for tables and chaotic scenes detracting from the dining experience. Cleanliness in the breakfast restaurant also came under scrutiny, as did the freshness of certain items like pastries.
Overall, while the breakfast at The LaLiT New Delhi has many strong points with its vast variety and flavor, there are areas that require improvement, especially in terms of service efficiency and consistency in quality.
The LaLiT New Delhi offers a range of dining experiences that have garnered mixed reviews from guests. The cuisine is frequently praised for its quality with many highlighting the generous portions and diverse menu options available. Guests have particularly enjoyed the buffet dinner, noting the finely cooked dishes and vast selection of various cuisines. The New Year’s Eve dinner at the 28th floor restaurant was mentioned as a standout experience for some, albeit with issues regarding seating arrangements.
The restaurants cater well to dietary requirements and some travelers appreciated the European meal options at the buffet. However, the prices at the in-house restaurants are often cited as being extremely high, leading some guests to seek better value at nearby locations like Khan Market.
While the taste and quality of food are mostly positively reviewed, there are criticisms regarding the inconsistency with some guests expressing disappointment in the main restaurant and others mentioning room service delays. Overall, despite the occasional negative feedback, the dining options at The LaLiT New Delhi maintain a reputation for serving tasty and top-notch food, albeit at a premium price.
The rooms at The LaLiT New Delhi offer a mixed experience, reflecting both positive and negative aspects as detailed by various guests. Positively, the rooms are frequently described as spacious and clean, providing a sense of comfort and luxury that is appreciated by many. Guests highlight the size of the rooms, lovely decor and the softness of the bed linens and pillows. Views from the higher floors offer good perspectives of New Delhi, adding to the charm of staying in this hotel.
However, there are undeniable areas that need significant improvements. Many reviews mention that the rooms are outdated and in need of refurbishment. Problems such as poor maintenance, non-functional room facilities and broken furniture have been noted. Specific issues like malfunctioning safes, peeling paint, cracked windows and inadequate room cleaning have also been highlighted, raising concerns about the general upkeep and value for money.
Despite these drawbacks, certain aspects like the pleasantness of clean and good-sized rooms, albeit a bit old-fashioned and courteous service staff provide a positive note to the overall experience. Still, considering the prices and the star rating of the hotel, guests often feel that the room conditions could be elevated to meet expectations better.
At The LaLiT New Delhi, the bed experience varies notably among guests. Many reviews highlight the comfort of the beds, describing them as comfortable, cozy and spacious. Some reviewers even described the beds as the comfiest they have ever stayed in and praised the quality of the bed linens as very soft. Guests appreciated the size of the beds and found the beddings to be of superior quality, contributing to a good night's rest.
On the other hand, several guests noted issues with the mattresses and beds. Complaints included mattresses being saggy, too soft, outdated or smaller than the bed itself. Some beds were described as very uncomfortable, old or in poor condition with instances of faux leather peeling off and dust accumulation. There were also mentions of beds dipping to one side and extra beds folding unexpectedly on guests. Specific criticisms also included improper cleaning practices, such as stained bed sheets and bedding, which detracted from the overall experience.
Despite these varied experiences, many guests found the beds pleasant and appreciated the comfortable rooms overall. Housekeeping and service appeared inconsistent, contributing to a mixed perception of the accommodation quality.
The LaLiT New Delhi offers a varied experience in terms of cleanliness with generally positive feedback about its facilities. Guests have noted that the hotel is very clean and the property is well-maintained, providing spacious and clean rooms that are pleasant to stay in. The overall appearance of the hotel is described as shining and the interiors are kept tidy. Clean bathrooms, clean corridors and clean windows have been highlighted and the outdoor pool is well-regarded for its cleanliness.
However, there are certain aspects where the hotel falls short. Some guests mentioned issues with housekeeping, such as inconsistent towel changes, unclean bathrooms and dusty corners. There have been reports of dirty carpets, old and worn-out rooms and stained curtains which suggest the property could benefit from renovations and better maintenance. Guests also observed that the cleanliness did not always meet global standards with some finding mold in the bathrooms and noting that the rooms were not fresh due to their outdated condition.
In summary, while The LaLiT New Delhi maintains a generally clean and organized environment, there are areas that require more attention to detail, particularly in room upkeep and bathroom hygiene. Despite these inconsistencies, the hotel's location, cleanliness of certain amenities and overall property maintenance contribute positively to guests' experiences.
The LaLiT New Delhi seems to have a mixed range of reviews regarding its staff with a significant focus on their friendliness and helpfulness. Many guests consistently highlighted that the staff were very friendly, polite, accommodating and went out of their way to be helpful. There were numerous descriptions of the staff being exceptionally friendly, courteous and attentive, which added positively to the overall hospitality experience.
However, there were notable mentions of areas needing improvement. Some guests felt that the front desk and reception staff were slow, unfriendly and overworked. There were references to a lack of professionalism and instances where staff appeared to be rude or unresponsive. The busy nature of the hotel seemed to affect the efficiency and demeanor of some staff, especially in reception and housekeeping.
Despite these negative remarks, the consistent praise for the general staff's politeness and eagerness to assist seems to highlight that, for many visitors, the staff were a major asset. The helpfulness, warm welcome and excellent service provided by a large number of staff members left a positive impression on numerous guests.
Visitors to The LaLiT New Delhi have shared mixed experiences regarding the hotel's WiFi services. Many guests noted that the WiFi was good, describing the internet connection as free, decent and even fast under certain circumstances. However, a significant number of reviews pointed out issues, such as poor connectivity and the WiFi cutting out frequently. There were also mentions of technical limitations, including difficulties in connecting more than three devices per room and an overly bright modem light, which some found disturbing. Furthermore, free access to WiFi was not always consistent with some guests experiencing problems where the WiFi was available for only an hour or not working at all during their stay. This inconsistency in service suggests that while the hotel does offer WiFi, improvements in reliability and accessibility could enhance the guest experience.
The LaLiT New Delhi's spa consistently receives praise for its relaxing and brilliant atmosphere. Guests highlight the great spa services and describe their spa experience as wonderful and satisfying. The spa amenities, including the steam sauna spa, contribute to a rejuvenating ambiance. The outdoor heated pool is also mentioned as a nice complementary feature to the spa. However, some guests find the spa and wellbeing options to be overpriced and it is important to note that the spa is not unisex. Overall, the spa at The LaLiT New Delhi garners positive feedback and is seen as a great choice for relaxation and rejuvenation.
The gym at The LaLiT New Delhi receives generally positive remarks from guests. Observations highlight its availability 24 hours a day and describe the facility as good, nice and impressive. Guests appreciated the wide range of amenities, which includes a well-maintained gym and heated pool. However, there were mentions of the gym being slightly outdated and lacking some equipment. Additionally, there were instances where the gym was under maintenance. Despite these minor drawbacks, the fitness room and overall gym facilities were commended.
The LaLiT New Delhi's pool offerings are largely well-received by guests with many noting their positive experiences at the hotel’s various pool areas. The rooftop pool emerged as a favorite spot, providing both a serene atmosphere and impressive views. Guests appreciated the large size and cleanliness of the pools, often highlighting the inviting balmy temperatures and the availability of a heated spa pool, which contributes to a relaxing experience even in cooler weather.
Several reviews praised the outdoor pool for its fantastic appeal and ample size, making it perfect for both relaxation and a good swim. The pool area's cleanliness and attractiveness also garnered positive mentions. However, some guests did face issues such as the tiles around the pool being dangerously slippery and instances of people swimming in improper attire. Additionally, there were occasional interruptions due to maintenance and renovations, which some felt should be clearly communicated during the booking process.
Overall, while there are minor areas for improvement, The LaLiT New Delhi's pools provide a commendable space for leisure and enjoyment, contributing significantly to the hotel’s appeal.
The LaLiT New Delhi provides adequate parking facilities, including valet parking and secure spaces. Guests appreciate the reasonable pricing for these amenities, despite some reporting limited or garped spaces within the parking lot. While the parking is often reserved for guests and appears to be hurricane-safe, there have been instances where the parking lot was overbooked, leading to concerns about space availability. The hotel does offer paid valet parking, which some guests found to be overpriced, yet the overall provision of car parking facilities is noted as a positive aspect.
The LaLiT New Delhi showcases a variety of family-friendly facilities, but the overall sentiment from guest reviews indicates a mix of experiences for those traveling with children. On the positive side, guests commend the staff for their accommodating nature, often describing their service as exceptional, along with beautiful catering services and an exceptional breakfast that leaves families satisfied.
However, several reviews reflect dissatisfaction, suggesting that the hotel might be more suited for business travelers rather than families. Instances such as staff interactions that included telling children not to lay down and poor room conditions for some guests underline these concerns. While a few families have enjoyed their stay, others highlight that their experience was less than favorable, often advising to avoid the hotel for family vacations.
Thus, while The LaLiT New Delhi has potential and offers a great experience in some aspects, it appears to have inconsistencies when it comes to providing an ideal stay for families with kids.
The LaLiT New Delhi has received mixed reviews regarding its claim to being a five-star hotel. While the lobby and some facilities project an image of luxury and security, many guests felt that the rooms and services fell short of five-star standards. Frequent comments included that the rooms seemed outdated and in need of an upgrade, giving more of a two or three-star feel. Although some guests appreciated the hotel's well-maintained status and luxurious aspects, the consensus suggested that the overall service and quality did not meet the expectations typically associated with a five-star designation.
The pricing for room service and amenities was also a point of contention with several visitors noting that the high costs did not correspond to the level of service received. Comparisons to Western standards further highlighted the disparities with many stating that the experience did not align with what one would expect from a five-star hotel in other parts of the world. Despite the hotel's reputable brand and some positive aspects, the overall sentiment suggested that it might not offer the value or standard anticipated for its high price tag.
The LaLiT New Delhi emerges as a suitable option for business travelers, particularly due to its prime location in a business-centric area, near the court district. Its exclusive business center amenities and well-structured corporate offerings are tailored for managing hectic schedules with facilities designed to support business meetings and conferences efficiently. The hotel is noted for its secure and structured environment, catering well to the specific needs of corporate guests.
Despite a few criticisms regarding the condition of rooms and additional charges, many find the business facilities to be in excellent condition and the overall service helpful for dealing with business queries. The environment can become bustling with numerous conferences taking place, which might cause some noise, but this is a testament to its popularity among corporate travelers.
However, potential guests with families, especially those with kids, might find it less accommodating. Nonetheless, for those solely on business trips, The LaLiT New Delhi is described as a perfect match, providing an affordable and strategically situated venue to facilitate various business activities efficiently.
The LaLiT New Delhi boasts a commendable heated pool that has been well-received by guests, particularly families. The outdoor pool, designed to provide heating, ensures a warm and comfortable swimming experience. Many visitors highlighted the heated pool and jacuzzi as standout features, adding to the hotel’s appeal. Additionally, the inclusion of a heated pool and sauna enhances the overall relaxation offering. Families, in particular, appreciated the warm pool, making it a popular choice for those traveling with children. Overall, the heated pool at The LaLiT New Delhi contributes significantly to the hotel's reputation as a great family-friendly destination.
The LaLiT New Delhi boasts a beautiful outdoor pool area that invites guests to relax and unwind. Reviewers often highlight its well-maintained and lovely surroundings, creating a pleasant ambiance for swimming and lounging. Some guests have enjoyed the unique feature of an outside water slide, adding a touch of fun to their aquatic experience. On the downside, there have been instances where the pool was undergoing renovation or cleanliness was an issue. Additionally, a few visitors noted a need for more sun umbrellas to enhance comfort. Despite occasional minor setbacks, the charming outdoor heated pool remains a standout amenity at the hotel.
The LaLiT New Delhi is an ideal destination for honeymooners, offering a romantic setting that ensures a memorable stay. Known for its secluded environment and charming ambience, it provides couples with an intimate escape. The honeymoon suite is specifically designed to enhance the experience, featuring a lovely honeymoon setup that many guests have praised. Whether celebrating an anniversary or enjoying a honeymoon trip, the hotel consistently delivers an excellent stay for couples. Overall, it presents a perfect honeymoon stay that comes highly recommended for its thoughtful amenities and serene atmosphere.
The LaLiT New Delhi is a luxury hotel located in the heart of Delhi, known for providing an extremely luxurious and comfortable stay. Guests have consistently rated it as a true 5-star experience with plush communal areas and an absolutely beautiful lobby that set the tone for a lavish visit. The rooms are described as not only luxurious but also very clean and spacious. Despite the high prices, visitors seem to feel that the opulence and overall experience justify the cost. The hotel stands out as a typical luxurious 5-star establishment in India, offering an amazing property that caters to those seeking a truly high-end experience.
The LaLiT New Delhi impresses couples with its blend of luxury and romance. Guests frequently commend the friendly and accommodating staff, who enhance the romantic atmosphere with their attentive service. The rooms are consistently praised for their cleanliness and inviting ambiance, featuring king-size beds and, in some cases, private pools that add an extra touch of exclusivity. The property excels in providing romantic settings, perfect for a couple's getaway, including options for intimate romantic dinners. It's clear that the hotel caters to couples looking to relax and enjoy a memorable, love-filled stay.
Location Show Map
Location
The hotel’s central position allows for pleasant walks to nearby markets, cultural sites and corporate destinations, making it suitable for both leisure and business travelers. It’s also well-connected through metro and other local transport options, providing guests with seamless travel experiences around the city.
Overall, the location of The LaLiT New Delhi is frequently praised as a significant advantage, providing guests with a strategic base for their stay, complemented by clean rooms, helpful staff and good facilities, ensuring a comfortable and convenient experience in the capital city.
Breakfast
Several guests mentioned the overall quality of the food as excellent with beautifully cooked dishes that cater to a wide range of tastes, including hearty and lavish selections. The hotel's facilities, such as the 24/7 restaurant and the substantial breakfast buffet, were commended for adding to the guests' experience. Breakfast was considered a highlight by many, featuring a wide variety of options that kept it interesting for longer stays.
However, there were notable criticisms. Some guests described the breakfast service as lacking with reports of cold and unfriendly staff. Others found the quality not up to the standards expected of a 5-star hotel, labeling the food as mediocre or subpar. Issues of organization and crowd management were frequently mentioned with long waits for tables and chaotic scenes detracting from the dining experience. Cleanliness in the breakfast restaurant also came under scrutiny, as did the freshness of certain items like pastries.
Overall, while the breakfast at The LaLiT New Delhi has many strong points with its vast variety and flavor, there are areas that require improvement, especially in terms of service efficiency and consistency in quality.
Dinner
The restaurants cater well to dietary requirements and some travelers appreciated the European meal options at the buffet. However, the prices at the in-house restaurants are often cited as being extremely high, leading some guests to seek better value at nearby locations like Khan Market.
While the taste and quality of food are mostly positively reviewed, there are criticisms regarding the inconsistency with some guests expressing disappointment in the main restaurant and others mentioning room service delays. Overall, despite the occasional negative feedback, the dining options at The LaLiT New Delhi maintain a reputation for serving tasty and top-notch food, albeit at a premium price.
Rooms
However, there are undeniable areas that need significant improvements. Many reviews mention that the rooms are outdated and in need of refurbishment. Problems such as poor maintenance, non-functional room facilities and broken furniture have been noted. Specific issues like malfunctioning safes, peeling paint, cracked windows and inadequate room cleaning have also been highlighted, raising concerns about the general upkeep and value for money.
Despite these drawbacks, certain aspects like the pleasantness of clean and good-sized rooms, albeit a bit old-fashioned and courteous service staff provide a positive note to the overall experience. Still, considering the prices and the star rating of the hotel, guests often feel that the room conditions could be elevated to meet expectations better.
Beds
On the other hand, several guests noted issues with the mattresses and beds. Complaints included mattresses being saggy, too soft, outdated or smaller than the bed itself. Some beds were described as very uncomfortable, old or in poor condition with instances of faux leather peeling off and dust accumulation. There were also mentions of beds dipping to one side and extra beds folding unexpectedly on guests. Specific criticisms also included improper cleaning practices, such as stained bed sheets and bedding, which detracted from the overall experience.
Despite these varied experiences, many guests found the beds pleasant and appreciated the comfortable rooms overall. Housekeeping and service appeared inconsistent, contributing to a mixed perception of the accommodation quality.
Cleanliness
However, there are certain aspects where the hotel falls short. Some guests mentioned issues with housekeeping, such as inconsistent towel changes, unclean bathrooms and dusty corners. There have been reports of dirty carpets, old and worn-out rooms and stained curtains which suggest the property could benefit from renovations and better maintenance. Guests also observed that the cleanliness did not always meet global standards with some finding mold in the bathrooms and noting that the rooms were not fresh due to their outdated condition.
In summary, while The LaLiT New Delhi maintains a generally clean and organized environment, there are areas that require more attention to detail, particularly in room upkeep and bathroom hygiene. Despite these inconsistencies, the hotel's location, cleanliness of certain amenities and overall property maintenance contribute positively to guests' experiences.
Staff
However, there were notable mentions of areas needing improvement. Some guests felt that the front desk and reception staff were slow, unfriendly and overworked. There were references to a lack of professionalism and instances where staff appeared to be rude or unresponsive. The busy nature of the hotel seemed to affect the efficiency and demeanor of some staff, especially in reception and housekeeping.
Despite these negative remarks, the consistent praise for the general staff's politeness and eagerness to assist seems to highlight that, for many visitors, the staff were a major asset. The helpfulness, warm welcome and excellent service provided by a large number of staff members left a positive impression on numerous guests.
Wi-Fi
Spa
Gym
Pool
Several reviews praised the outdoor pool for its fantastic appeal and ample size, making it perfect for both relaxation and a good swim. The pool area's cleanliness and attractiveness also garnered positive mentions. However, some guests did face issues such as the tiles around the pool being dangerously slippery and instances of people swimming in improper attire. Additionally, there were occasional interruptions due to maintenance and renovations, which some felt should be clearly communicated during the booking process.
Overall, while there are minor areas for improvement, The LaLiT New Delhi's pools provide a commendable space for leisure and enjoyment, contributing significantly to the hotel’s appeal.
Parking
Family
However, several reviews reflect dissatisfaction, suggesting that the hotel might be more suited for business travelers rather than families. Instances such as staff interactions that included telling children not to lay down and poor room conditions for some guests underline these concerns. While a few families have enjoyed their stay, others highlight that their experience was less than favorable, often advising to avoid the hotel for family vacations.
Thus, while The LaLiT New Delhi has potential and offers a great experience in some aspects, it appears to have inconsistencies when it comes to providing an ideal stay for families with kids.
5 Star
The pricing for room service and amenities was also a point of contention with several visitors noting that the high costs did not correspond to the level of service received. Comparisons to Western standards further highlighted the disparities with many stating that the experience did not align with what one would expect from a five-star hotel in other parts of the world. Despite the hotel's reputable brand and some positive aspects, the overall sentiment suggested that it might not offer the value or standard anticipated for its high price tag.
Business
Despite a few criticisms regarding the condition of rooms and additional charges, many find the business facilities to be in excellent condition and the overall service helpful for dealing with business queries. The environment can become bustling with numerous conferences taking place, which might cause some noise, but this is a testament to its popularity among corporate travelers.
However, potential guests with families, especially those with kids, might find it less accommodating. Nonetheless, for those solely on business trips, The LaLiT New Delhi is described as a perfect match, providing an affordable and strategically situated venue to facilitate various business activities efficiently.
Heated Pool
Outdoor Pool
Honeymoon
Luxury
Romantic
Yes, The LaLiT New Delhi has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The LaLiT New Delhi.
No, The LaLiT New Delhi doesn't allow dogs.
Yes, parking facilities are available at The LaLiT New Delhi.
Yes, The LaLiT New Delhi has a gym.
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