Crowne Plaza New Delhi Mayur Vihar Noida by IHG
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Summary of reviewsCrowne Plaza New Delhi Mayur Vihar Noida by IHG, offers a blend of advantages and minor drawbacks that cater to both business and leisure travelers. Located on the border of New Delhi and Noida, the hotel enjoys good connectivity with easy access to the metro station, key monuments and transportation hubs like the airport and railway station. While the surrounding area may seem somewhat undeveloped and lacking in local amenities, the hotel itself compensates with its comfortable ambiance, good facilities and strategic location for business in Noida and South Delhi.
The breakfast at the Crowne Plaza is frequently praised for its vast variety and high quality, offering a hearty assortment of European and Indian dishes, along with juices, tea and coffee. The friendly and attentive staff significantly enhance the experience, despite some minor calls for more fresh vegetables and a bit more variety in the menu. Similarly, the dinner experience receives positive reviews for its diverse range of cuisines, particularly its excellent North and South Indian dishes. Although some guests note that room service options can be limited and occasionally served cold, the overall quality of the dining experience remains high.
Rooms at the hotel are highly appreciated for their spaciousness, cleanliness and modern amenities. Guest reviews often highlight the comfortable beds, well-equipped furnishings and inviting ambiance. While there are occasional mentions of minor maintenance issues and the need for better soundproofing, the general consensus is that the rooms contribute to a satisfying stay with comfortable and well-maintained interiors.
Cleanliness stands out as a strong point for the Crowne Plaza with many guests commending the meticulous efforts of the cleaning staff across various areas of the property. Despite the hotel’s age, it remains well-maintained and offers a hygienic environment, thanks to the diligent housekeeping team. Isolated critiques point to specific areas needing improvement, such as the washrooms and carpets, but these do not significantly detract from the overall positive perception.
The staff consistently receive high praise for their friendliness, professionalism and attentiveness, contributing to a welcoming and comfortable atmosphere. While occasional miscommunications or slower service are noted, the majority of feedback emphasizes the dedication and efficiency of the hotel staff.
WiFi connectivity at the hotel is generally reliable and fast, although a few guests have experienced disconnection issues. The spa and gym facilities are particularly well-regarded, offering well-maintained amenities and positive guest experiences, including enjoyable massage services and clean fitness areas. The swimming pool also receives commendations for its size and cleanliness, though availability can sometimes be restricted due to private events.
Parking at the Crowne Plaza is convenient and appreciated by guests, although there are suggestions for improvements in proximity to the reception. The comfort of the beds is generally well-received, enhancing the overall room experience despite occasional feedback about softness or cleanliness.
In summary, while the hotel has areas that could benefit from enhancement, such as soundproofing and a few specific service aspects, Crowne Plaza New Delhi Mayur Vihar Noida by IHG, succeeds in providing a comfortable, clean and well-connected environment with commendable service, making it a reliable choice for both business and leisure travelers.
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The breakfast at the Crowne Plaza is frequently praised for its vast variety and high quality, offering a hearty assortment of European and Indian dishes, along with juices, tea and coffee. The friendly and attentive staff significantly enhance the experience, despite some minor calls for more fresh vegetables and a bit more variety in the menu. Similarly, the dinner experience receives positive reviews for its diverse range of cuisines, particularly its excellent North and South Indian dishes. Although some guests note that room service options can be limited and occasionally served cold, the overall quality of the dining experience remains high.
Rooms at the hotel are highly appreciated for their spaciousness, cleanliness and modern amenities. Guest reviews often highlight the comfortable beds, well-equipped furnishings and inviting ambiance. While there are occasional mentions of minor maintenance issues and the need for better soundproofing, the general consensus is that the rooms contribute to a satisfying stay with comfortable and well-maintained interiors.
Cleanliness stands out as a strong point for the Crowne Plaza with many guests commending the meticulous efforts of the cleaning staff across various areas of the property. Despite the hotel’s age, it remains well-maintained and offers a hygienic environment, thanks to the diligent housekeeping team. Isolated critiques point to specific areas needing improvement, such as the washrooms and carpets, but these do not significantly detract from the overall positive perception.
The staff consistently receive high praise for their friendliness, professionalism and attentiveness, contributing to a welcoming and comfortable atmosphere. While occasional miscommunications or slower service are noted, the majority of feedback emphasizes the dedication and efficiency of the hotel staff.
WiFi connectivity at the hotel is generally reliable and fast, although a few guests have experienced disconnection issues. The spa and gym facilities are particularly well-regarded, offering well-maintained amenities and positive guest experiences, including enjoyable massage services and clean fitness areas. The swimming pool also receives commendations for its size and cleanliness, though availability can sometimes be restricted due to private events.
Parking at the Crowne Plaza is convenient and appreciated by guests, although there are suggestions for improvements in proximity to the reception. The comfort of the beds is generally well-received, enhancing the overall room experience despite occasional feedback about softness or cleanliness.
In summary, while the hotel has areas that could benefit from enhancement, such as soundproofing and a few specific service aspects, Crowne Plaza New Delhi Mayur Vihar Noida by IHG, succeeds in providing a comfortable, clean and well-connected environment with commendable service, making it a reliable choice for both business and leisure travelers.
Hotel near Golf Courses
Located in Mayur Vihar, this hotel offers convenient access to golf courses located in the Noida area.
Hotel Taking Steps Towards Sustainability
IHG is committed to reducing its environmental impact through various initiatives. This hotel, as part of the IHG group, is expected to adhere to these sustainability practices. Specific details for this individual property were not available in the search results.
Accessible Hotel
Crowne Plaza New Delhi Mayur Vihar Noida by IHG provides accessible facilities and services. It ensures a comfortable stay for guests with disabilities.
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
About Crowne Plaza New Delhi Mayur Vihar Noida by IHG
License: HTL/DCPLic/2014/77
Guest Reviews
Location
However, the location does come with some inconveniences. The surrounding area is somewhat remote and can feel less central, positioned amidst a less attractive wasteland that might evolve with future construction. There are no nearby eateries or shops and the immediate surroundings are marred by the presence of an open drainage system, which generates an unpleasant odor right outside the hotel premises.
Despite the mixed feelings about the locale, the hotel itself receives praise for its comfortable ambiance, good facilities and attentive staff. Additionally, guests have mentioned its suitability for both business and leisure stays with decent food options available on site. For those willing to overlook the less scenic aspects of the surroundings, the hotel provides a comfortable and well-connected base from which to explore the broader Delhi area.
Breakfast
However, some guests feel the breakfast menu could benefit from more frequent changes and additional options, particularly in terms of fresh vegetables and salads. While many find the breakfast delicious and of high quality, there are mentions of it sometimes being repetitive and in need of more continental choices. A few guests feel the breakfast, while good, could be improved in terms of variety and freshness of the fruits.
Overall, despite a few areas for improvement, the breakfast at Crowne Plaza New Delhi Mayur Vihar Noida is generally well-regarded, offering a satisfying start to the day with commendable service and a wide range of options.
Dinner
The buffet options for both breakfast and dinner were well-received with many guests finding them excellent and enjoying the diverse selections available. The dinner, served both buffet-style and à la carte, was noted to be of great quality, delicious and sometimes even provided good value deals for lunch.
Despite these positives, some guests did mention areas needing improvement. There were comments about the cost being a bit high, food served in the room being cold, limited options in the room dining menu and inconsistency in the buffet offerings over consecutive days. A few reviews also noted limited seafood options and some dissatisfaction with specific dishes, such as Chinese food tasting similar across dishes.
Nevertheless, many found the meals, particularly the featured dishes like Dal Makhani and Aaloo Kulcha, to be commendable. The general sentiment portrayed the restaurant as excellent in terms of food quality and variety, making the dining experience well worth it for most guests.
Rooms
There were consistent praises for the cleanliness of the rooms, although some comments mentioned issues like musty smells, worn-out furniture and occasional maintenance problems such as noisy wooden floors or leaking faucets. Despite these minor drawbacks, guests appreciated the overall standard of comfort and the proactive support from staff for requests and check-ins.
The views from the rooms, especially city views, were well received, adding a pleasant touch to the spacious and well-maintained interiors. Some critiques mentioned areas requiring improvement, such as room lighting, soundproofing and occasional pest issues. However, on the whole, the positive aspects like room size, cleanliness and comfortable amenities contributed to a satisfying stay for most guests.
Beds
However, not all feedback was entirely positive. A few guests found the beds to be excessively soft, occasionally leading to discomfort or backaches. Additionally, there were concerns about pillows being too fluffy and instances where the bed and the room were not adequately clean. Despite these minor drawbacks, the overall consensus leans towards a generally positive and comfortable bed experience at the hotel.
Cleanliness
Guests have noted that, despite the hotel's age, it remains well-maintained and sanitized, offering a hygienic environment. The clean and organized nature of the hotel extends to its facilities, ensuring a positive atmosphere for all visitors. Additionally, the breakfast and general cleanliness have been highlighted as memorable aspects of the overall experience.
However, a few critiques mention areas such as the washrooms, carpets and some outdated structures needing improvement in cleanliness. There were also isolated remarks about the noisy wooden floors and subpar quality compared to expectations. Despite these occasional criticisms, the predominant sentiment is that the hotel maintains a commendable level of cleanliness, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The hospitality extends throughout various departments, including the spa, gym and dining services, where staff are consistently praised for their warm and accommodating nature. The restaurant staff, in particular, receive high marks for their attentiveness and the delicious food offerings.
Despite some isolated incidents of miscommunication and slower service, the majority of reviews emphasize the staff's dedication to creating a welcoming and comfortable environment. Guests appreciate the personal touches, such as quick problem resolution and proactive assistance, which contribute to positive overall experiences at the hotel.
Overall, the Crowne Plaza team is celebrated for ensuring a pleasant stay with their friendly and professional approach.
Wi-Fi
Spa
Gym
Pool
Parking
5 Star
However, the guests' experience with the staff was mixed. While some found the atmosphere professional, others reported encounters with rude and unaccommodating employees, raising questions about the hotel's hospitality standards. Additionally, issues like noise disturbances and insufficient soundproofing were noted, leading some to suggest it is not ideal for family stays.
Despite these concerns, the hotel does offer a range of culinary options, typical of five-star properties. Overall, while the hotel maintains certain five-star qualities, there were significant critiques suggesting room for improvement to meet consistently high standards expected from such a rating.
Business
Additionally, the hotel is equipped with decent facilities and demonstrates promptness in resolving any issues, which is highly beneficial for guests on tight schedules. It stands out as a recommended option for both family and business stays, promising good quality and professional support throughout one's visit.
Luxury
The hotel's facilities, including a nice pool and fitness area, have been noted for their quality and upkeep, adding to the overall luxurious feel. Spacious rooms provide abundant comfort and underscore the opulence of the hotel. The magnificent hall further enhances the grandeur of the setting, making it a fitting choice for those seeking a true luxury experience. Indeed, the services offered are consistently fulfilling the highest luxury expectations, ensuring a stay that resonates with real luxury.
Yes, Crowne Plaza New Delhi Mayur Vihar Noida by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Crowne Plaza New Delhi Mayur Vihar Noida by IHG.
No, Crowne Plaza New Delhi Mayur Vihar Noida by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza New Delhi Mayur Vihar Noida by IHG.
Yes, Crowne Plaza New Delhi Mayur Vihar Noida by IHG has a gym.
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