Quality Inn & Suites New Castle

New Castle 40.98434500, -80.31065400 , 1740 New Butler Rd. (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuality Inn & Suites New Castle is well-regarded for its convenient location, making it an ideal base for guests involved in events and activities nearby. The proximity to various local amenities, as well as its central position for destinations such as Jeep Trailfest and Moraine State Park, adds to its appeal, despite some minor concerns about the hotel's need for updates.

Guests appreciate the breakfast, often described as enjoyable with a consistent quality. Morning offerings like egg cheese muffins and a waffle station are popular, even with the occasional limited menu. Although the breakfast area's timing and space might be less than ideal for some, it generally provides a satisfying start to the day.

The spacious and clean rooms receive positive feedback, particularly for their comfort featuring king-size beds and thoughtful amenities like work desks. While there is a mention of some inconsistencies, including rare musty odors, the overall experience involves clean and updated rooms contributing to a relaxing stay.

Cleanliness is a standout feature at the hotel, with guests frequently praising the spotless nature of both rooms and common areas. This, combined with the hotel’s peaceful ambiance, makes for a comfortable environment. The staff is noted for their friendliness and exceptional service, enhancing the overall positive guest experience.

The comfort of the beds is a strong point for the Quality Inn & Suites New Castle. Guests often describe them as soft and large, ensuring a restful sleep, with the majority finding them to meet or exceed their expectations despite occasional remarks on lumpy mattresses.

Overall, Quality Inn & Suites New Castle provides a strong service with its favorable location, commendable breakfast, clean and comfortable rooms, welcoming staff, and relaxing beds, making it a worthwhile choice for visitors.
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3-Star Hotel

Room Types
King Room - Non-Smoking The twin/double room features a TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

Suite, King Bed with Whirlpool and Sofa Bed This room features a single whirlpool bath.

Queen Room with Two Queen Beds - Non-Smoking This family room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

Queen Room - Accessible/Non-Smoking This double room provides a tea and coffee maker and a TV. The unit offers 1 bed.

King Room - Accessible/Non Smoking This double room offers a tea and coffee maker and a TV. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Quality Inn & Suites in New Castle is praised by guests for its convenient location. The hotel is easy to find and situated in a prime spot for various activities and events. Guests attending the Jeep Trailfest found it just 10 minutes away, while those participating in the Triathlon at Moraine State Park also appreciated the proximity. Additionally, the hotel served as a handy base for guests attending family weddings nearby. The area is accessible to essential amenities like gas stations, food outlets, and grocery stores, offering practicality for guests with varied needs. Despite the positive feedback on location, some reviewers noted that the hotel is in need of remodeling and updates, but the cleanliness of the lobby stands out as a welcoming initial impression.

Breakfast
Nestled in the charming locale of New Castle, the Quality Inn & Suites offers a breakfast experience that seems to resonate well with its guests. A recurrent theme is the consistent quality of the breakfast, with many guests describing it as good or even very good. The breakfast menu provides options for crafting delightful dishes, such as egg cheese muffins, which guests particularly seem to enjoy morning after morning. Another crowd-pleaser is the waffle station, perfect for those with a sweet tooth seeking a heartening start to their day.

However, while the breakfast receives praise, there are notes on the limitations of the offerings. Some mornings might have fewer options, with chilled, boiled eggs highlighted among the choices. Yet, several guests appreciate that despite the lack of a vast spread, the essentials for a satisfying breakfast are always present.

The timing ends at 9 a.m., which could be early for some, and the area where breakfast is served may feel crowded. Despite these minor points, the overall impression is that the Quality Inn & Suites manages to deliver a breakfast experience that guests look forward to enjoying, setting the tone for their day in this delightful Pennsylvanian town.

Rooms
Quality Inn & Suites New Castle receives praise for its spacious, well-appointed rooms, making it a comfortable choice for travelers. Many guests highlight the cleanliness of the rooms and appreciate the comfort of the king-size beds, which contribute to a restful stay. The presence of thoughtful amenities, such as work desks and a cozy atmosphere, enhance the guest experience. Visitors also enjoy the breakfast bar, especially the opportunity to make Belgian waffles, catering to various tastes. While most feedback is positive, there is a note of inconsistency, with some mentioning occasional musty odors. Overall, the combination of clean, updated rooms and attentive cleaning services provides for a pleasant stay.

Beds
Guests at the Quality Inn & Suites New Castle generally find the beds to be a positive aspect of their stay. Many reviews highlight the comfort level of the beds. The mattresses are often described as soft, providing a nice sleeping experience. Several guests have remarked on the beds being large and very comfortable, contributing to a restful night's sleep. Though there are some mentions of less than ideal situations, such as lumpy mattresses, the prevailing opinion is that the beds meet guests' expectations for comfort overall.

Cleanliness
Quality Inn & Suites New Castle receives widespread praise for its cleanliness and organization. Guests frequently note the rooms and common areas as being spotless, highlighting their comfortable and well-maintained nature. The hotel garners appreciation not only for its cleanliness but also for its quiet and peaceful ambiance, allowing guests to unwind with ease. Additionally, the staff is described as hospitable, further enhancing the positive guest experience. While a few reviews mention issues with unpleasant odors, such as mold or marijuana, the general consensus remains that the hotel provides a clean and comfortable stay.

Staff
The reviews highlight a consistently positive experience with the staff at Quality Inn & Suites New Castle. Guests frequently describe the staff as incredibly friendly, with a welcoming and polite demeanor that makes interactions pleasant and engaging. The team's courteous nature and readiness to assist are praised, with many visitors noting their helpfulness and availability whenever needed. Staff members are frequently lauded for their accommodating attitudes and the genuine kindness extended to guests throughout their stay. Overall, the staff's fantastic service greatly enhances the quality of the guest experience at the hotel.


No, Quality Inn & Suites New Castle doesn't have any pool.

No, a spa isn't available at Quality Inn & Suites New Castle.

Yes, Quality Inn & Suites New Castle welcomes dogs.

Yes, parking facilities are available at Quality Inn & Suites New Castle.

Yes, Quality Inn & Suites New Castle has a gym.

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