Crowne Plaza Düsseldorf - Neuss by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCrowne Plaza Düsseldorf - Neuss by IHG is highly recommended by guests for its prime location with stunning river views and convenient access to Düsseldorf. The hotel's breakfast is exceptional with a wide variety of fresh and delicious options that cater to all tastes. The rooms are spacious, modern and comfortable with many offering beautiful views of the river and bridge. The hotel's cleanliness is also much appreciated by guests with many describing the rooms and overall hygiene as super clean. The hotel staff is praised for their friendliness and attentive service, contributing to a warm and welcoming atmosphere. The hotel spa and wellness facilities are also a standout feature with guests enjoying the saunas and free gym facilities. The hotel parking is described as ample and convenient, although some guests found the cost to be expensive. The hotel is suitable for business trips and conferences with excellent breakfast and ideal location. Although some guests experienced issues with the wifi, elevators and some negative interactions with staff, the majority of guests were satisfied with their experience at Crowne Plaza Düsseldorf - Neuss by IHG.
Categories
Business Hotel
This hotel offers extensive event space, with over 4,000 m² including 16 meeting and event rooms that can hold up to 2,500 people. It is a modern, renovated 4-star superior hotel located on the banks of the Rhine, providing a great view of Düsseldorf's skyline.
Hotel with Parking
This hotel offers ample and convenient parking options. Guests have noted the good location and availability of parking spaces.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds, with wheelchair access to common and public areas. It offers many barrier-free options for its rooms and suites, ensuring a comfortable stay for guests with mobility needs.
4-Star Hotel
This hotel offers a full-service spa and a 24-hour fitness center. It is located on the riverwalk, offering convenient access to the Rhine. The hotel provides extensive meeting facilities, including a conference center and 14 meeting rooms, making it suitable for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Gym
Guest Reviews
Crowne Plaza Düsseldorf - Neuss by IHG enjoys a prime location with great access to Düsseldorf, as confirmed by many happy guests. The hotel is situated on the banks of the Rhine River, providing stunning views from some rooms. The surrounding area is a shopping destination with a nearby gallery and plenty of parking options. The hotel is also conveniently located within walking distance of the tram, which takes guests directly to the city center. Though priced higher than some other nearby options and in an industrial area, the hotel's location along the river was considered to be the best around by many reviewers. Guests particularly appreciated the friendly staff and would happily return to this ideal location for exploring Düsseldorf.
Guests have raved about the breakfast at the Crowne Plaza Düsseldorf - Neuss by IHG. With a very wide variety of options, including fresh and tasty food, there is something for everyone. The breakfast staff goes above and beyond in their service, being incredibly friendly and helpful. The hotel offers an excellent breakfast buffet that is well worth the cost. The breakfast is extensive and varied with many options for even the pickiest of eaters. Some guests have even said that it alone is worth returning to the hotel for. Overall, the breakfast at this hotel is exceptional, providing a great start to the day for all guests.
The Crowne Plaza Düsseldorf - Neuss by IHG offers guests a comfortable stay with spacious and modern rooms. Visitors reported comfortable and large beds, as well as clean rooms and bathrooms. Many rooms have a nice view of the river and bridge. Although some guests experienced issues with the cleanliness or functioning of the room, these were addressed by the helpful staff. The hotel's coffee machines were a hit with many guests, overlooking any minor drawbacks. Overall, the hotel provides a peaceful and pleasant experience with friendly service, though some visitors noted issues with the elevators.
The beds at Crowne Plaza Düsseldorf - Neuss by IHG have received positive feedback from guests. Many have described them as comfortable, including the king-size bed which guests claim is "seeehr bequem". Rooms are also said to be well-equipped and clean with some featuring beautiful views of the river and bridge. Reviewers have praised the breakfast selection offered and the overall quality of the rooms, while some have mentioned thin bedding or furniture that could be improved. Overall, the beds at this hotel appear to be a highlight of the stay.
If cleanliness is one of your top priorities when it comes to choosing a hotel, then you may want to consider Crowne Plaza Düsseldorf - Neuss. Several guests have praised the hotel's cleanliness and the excellent service provided by the staff. Rooms are modern and well-decorated with comfortable beds, fresh bedding and all the necessary amenities. The overall hygiene of the hotel has been described as good with some guests even going as far as saying that their rooms were super clean. Some areas could use a little bit more attention, such as the under-bed space, the shelves in the bathroom and the bathroom fixtures. However, these are minor issues in an otherwise spotless hotel. So if you want to stay somewhere that is clean, comfortable and staffed by friendly people, then Crowne Plaza Düsseldorf - Neuss is definitely worth considering.
The staff at Crowne Plaza Düsseldorf - Neuss by IHG, has received overall positive feedback from guests. Many praised the hotel's personnel for being very friendly, helpful and service-oriented. The breakfast staff was described as super friendly and the hotel atmosphere was said to be warm and welcoming. Guests appreciated the competent and attentive members of the staff, who made their stay comfortable and pleasant. However, some also mentioned a few negative interactions, such as unfriendly receptionists or inattentive bar staff. Nonetheless, the majority of guests were happy with the staff's performance and attitude.
Guests of the Crowne Plaza Düsseldorf - Neuss, an IHG Hotel, had mixed experiences with the hotel's wifi. Some guests reported no wifi at all in their rooms, while others found the connection to be very weak. Some guests had difficulty with the MyCloud system and others were forced to use their cell phone's hotspot due to poor wifi. However, there were no shortage of guests who enjoyed a strong wifi connection during their stay. The hotel should consider improving their wifi for guests to guarantee a hassle-free stay.
The spa at Crowne Plaza Düsseldorf - Neuss by IHG has been praised by guests for its sauna and free gym facilities. Although the swimming pool was unfortunately closed during some guests' stays, the spa still offers two saunas and infrared facilities. Some guests did note that accessing the sauna area can feel a bit like navigating a maze with multiple doors to pass through. However, once inside, guests found the sauna to be super and a great way to relax. Although the swimming pool was a disappointment to some, others appreciated the well-maintained pool and overall wellness facilities provided. It's worth noting that the hotel only has one lift, which can mean a bit of a wait. Overall, guests enjoyed the spa and wellness offerings and felt that they added value to their stay at the hotel.
The Crowne Plaza Düsseldorf - Neuss, an IHG Hotel offers ample and convenient parking options for guests with many praising the good location and availability of parking spaces. Some guests did note that the cost of parking in the underground garage can be expensive, but others were pleased to find free parking on the street or complimentary parking provided by the hotel. Some guests did have concerns with the payment methods at the parking kiosk, as card or mobile payment was not available and some found the deposit required at check-in to be outdated for a business hotel. The hotel's elevators received mixed reviews with some guests experiencing long wait times due to some elevators being out of order. Overall, the hotel offers a good parking situation for guests, though some extra costs may apply.
Crowne Plaza Düsseldorf - Neuss is a classic 4-star hotel that serves as a suitable venue for business trips and meetings. The location is ideal for conferences and the breakfast is excellent. While some guests found the bar staff to be slow and unfriendly with service, the hotel is still highly appealing to business travelers. However, some issues do arise, such as the absence of an ATM and the need to submit a €300 deposit in cash or via credit card at check-in, which some guests found outdated. Furthermore, the seminar room had no air conditioning and the technician couldn't turn it off for two days. The prices at the restaurant were also noted to be quite high for a meal and drinks. Despite these faults, the Crowne Plaza Düsseldorf - Neuss remains a beautiful business hotel overall.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Spa
Parking
Business
No, Crowne Plaza Düsseldorf - Neuss by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza Düsseldorf - Neuss by IHG.
Yes, Crowne Plaza Düsseldorf - Neuss by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Düsseldorf - Neuss by IHG.
Yes, Crowne Plaza Düsseldorf - Neuss by IHG has a gym.
Location Show Map
More Options
