Info
Summary of reviewsNestled in the serene location of the Ore Mountains, Landhotel Altes Zollhaus stands out as a charming retreat, praised for its picturesque surroundings and tranquil atmosphere. The hotel serves as an excellent base for activities such as hiking, cycling and skiing with direct access to extensive trails and routes extending into the Czech Republic. Visitors consistently highlight the beautiful nature, peaceful environment and idyllic setting, making it a perfect escape from the hustle and bustle of city life.
Guests rave about the hotel's breakfast experience, describing the buffet as extensive, varied and beautifully arranged. The diverse selection caters to all dietary preferences, offering everything from fresh rolls and muesli to fruits, cold cuts and cheese. While a few reviews mentioned average experiences and cramped table spacing, the consensus remains overwhelmingly positive, reflecting high satisfaction with the quality and variety of breakfast options.
Dining at the hotel's restaurant is highly recommended with guests praising the delicious, high-quality food and a variety of dishes, including vegan and regional options. The unique ambiance of the "Vault Cellar" and the charming pizzeria enhances the dining experience, complemented by attentive and friendly service. Guests appreciate the reasonable prices and extended kitchen hours, making it a delightful aspect of their stay.
The hotel's rooms are lauded for being clean, spacious and beautifully furnished, creating a cozy and inviting environment. Despite some decor being slightly outdated, the overall cleanliness and tidiness are impressive. Comfort and tranquility are further ensured with ample lighting, comfortable beds and well-maintained gardens. The hotel's hygiene standards are praised, though minor issues like occasional dust on lampshades are noted.
Staff at Landhotel Altes Zollhaus consistently receive high marks for their friendliness and helpfulness. The attentive, accommodating and efficient employees contribute significantly to the warm and inviting atmosphere of the hotel. While there are occasional mentions of the restaurant staff being overwhelmed, the overall impression remains highly positive.
The hotel's wellness area is a highlight with a beautifully designed sauna landscape and diverse options that include four different saunas. Guests commend the well-maintained facilities and the serene outdoor section, which, along with massage options, enhance relaxation. The wellness area caters well to various needs, making it a top-tier experience for visitors seeking relaxation.
While feedback on the beds is mixed, many guests find them comfortable and enjoy good sleep quality. However, there are inconsistencies regarding mattress quality across different rooms with some guests experiencing worn-out, overly soft or hard mattresses.
Additionally, the hotel offers daily yoga classes with a bright and spacious yoga room available for guest use. Classes cater to different schedules with both morning and evening sessions and the instructor Franzi receives praise for her ability to tailor sessions to participants’ needs. This, combined with the fantastic wellness area and beautiful natural surroundings, contributes to a highly enjoyable and rejuvenating stay.
Overall, Landhotel Altes Zollhaus impresses with its serene location, excellent food, high standards of cleanliness and friendly staff, making it a desirable retreat for nature lovers and those seeking relaxation.
Show moreRead review summaries for all categories
Categories
