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Summary of reviewsBeau Rivage Hotel in Neuchâtel consistently receives high praise for its prime location, right by Lake Neuchâtel, offering beautiful views and a peaceful atmosphere. The convenient proximity to the town center and the Place Pury tram stop adds to its appeal, making it an excellent base for exploring the city. This beautiful setting is complemented by spacious rooms, modern conveniences such as electric vehicle charging and private parking.
The breakfast at Beau Rivage Hotel is widely acclaimed for its variety, high-quality offerings and beautiful lake views, although some guests find it a bit pricey and the 10 AM cut-off time too early. Dinner at the hotel, while receiving mixed reviews, generally leans positive with a standout tasting menu and excellent meal options, though some guests noted limited creativity and a lack of options for meat lovers.
Rooms are admired for their considerable comfort, space and luxurious feel with high-quality bedding and large bathrooms. Some minor drawbacks include dim lighting and outdated features in the bathrooms, as well as occasional noise due to thinner walls. The hotel's cleanliness is consistently praised with spotless rooms and well-maintained facilities, despite some old-fashioned decor.
The staff receives outstanding reviews for their friendliness, attentiveness and professionalism, making guests feel instantly at home. Parking options are convenient but considered relatively expensive, though the ease of access is appreciated.
Beds are highly regarded for their comfort, contributing to a restful stay, even though a few guests found the bedding too soft or had issues with bed configurations.
Overall, Beau Rivage Hotel aligns with its five-star rating in terms of room quality, service and breakfast, though there are areas for improvement, particularly in food quality and maintaining modern standards. The hotel's commitment to cleanliness, exceptional staff and prime location make it a notable choice for visitors to Neuchâtel. Show more
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Hotel with Spa
This 5-star hotel offers a full-service spa with massage treatments, a fitness center, and a steam room. It is located in the heart of Neuchâtel, with views of the lake. It also features two restaurants and a bar/lounge, providing a comprehensive wellness and relaxation experience.
Family Friendly Hotel
This hotel offers extensive family amenities including a children's playground, games room, family suites, baby cots, high chairs, kids' menus, and babysitting services. It is also explicitly mentioned as popular for family stays and is centrally located.
Dog Friendly Hotel
This hotel offers pet-friendly rooms, room service, a restaurant, a fitness center, and a bar. It also provides hiking, childcare, laundry services, and a spa and wellness center, ensuring a comfortable stay for both guests and their pets.
Dog Play Area
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, Fr 30 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Special food
Gift basket
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Beau Rivage Hotel provides 6 meeting rooms with a meeting space of 416 sq m and a largest meeting room capacity for 300 people. It also offers A-V equipment, a business center, copier, personal computer, fax, administrative services, and wireless internet access.
Hotel with Parking
The hotel offers the convenience of valet parking and a directly adjacent public parking garage. The public covered parking is located just below the hotel, making it an accessible option for guests.
EV charging stations
Accessible Hotel
This hotel ensures accessibility with a lift and wheelchair access to common and public areas. At least one room, common areas, and the main restaurant are accessible, providing a comfortable stay for guests with mobility needs.
Hotel with Gym
This hotel features a fitness center for guests looking to maintain their workout routine. It is considered one of the best luxury hotels with fitness facilities in Neuchâtel.
Hotel with EV Charging Stations
This 5-star hotel offers electric car charging stations, and is ideally located in the center of Neuchâtel, directly by the lake. The hotel also provides a free transport card for the Neuchâtel network.
Hotel with Play Area For Dogs
The hotel is located in Neuchâtel and provides dedicated dog play areas and walking paths nearby. The hotel offers a comfortable and welcoming environment for dogs. It is well-suited for travelers seeking a relaxing stay with their pets.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
5-Star Hotel
Room Types
Standard Double RoomOverlooking the Rue du Môle (east), these elegant rooms come with an office space and a spacious white marble bathroom. No extra beds, only baby cots possible
Superior Double RoomOverlooking the Rue du Môle (east) or the Esplanade du Mont-Blanc (west) and the garden, these elegant rooms come with an office space and a spacious white marble bathroom.
Suite with Lake ViewThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
Superior SuiteThe spacious suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The suite features carpeted floors, a seating area with a TV, a minibar, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.
SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.
Deluxe Junior SuiteThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a TV. The unit has 1 bed.
Deluxe Double Room with BalconyThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a TV. The unit offers 1 bed.
Deluxe Double RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a TV. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Beau Rivage Hotel boasts a superb location that receives high praise from its guests. Positioned directly by Lake Neuchâtel, it offers spectacular views and a peaceful atmosphere, ideal for those looking to enjoy serene walks along the lakeside promenade. The hotel is also conveniently close to the town center, making it an excellent base for exploring the city and its amenities on foot. Guests appreciate the proximity to the Place Pury tram stop, adding to the ease of getting around.
The beautiful setting of the hotel is complemented by spacious rooms, a dignified atmosphere and helpful, friendly staff. The establishment is noted for being exceptionally clean and offering modern conveniences such as electric vehicle charging and private parking. Overall, the Beau Rivage Hotel is lauded for its prime, central location and the top-notch service provided, making it an ideal choice for visitors to Neuchâtel.
Breakfast
At the Beau Rivage Hotel, breakfast has garnered mostly positive feedback from guests. Many have praised the varied and plentiful options available at the breakfast buffet, noting the high quality of the food and the exceptional service. The breakfast experience is enhanced by beautiful views of the lake with some guests enjoying their meal in the garden or a veranda setting. The inclusion of high-quality products, such as salmon and scrambled eggs, has left a lasting impression on patrons.
However, a few reviews pointed out that the breakfast could be somewhat expensive with some guests opting to dine outside the hotel for a more affordable alternative. Additionally, the cut-off time for breakfast service at 10 AM was considered too early by some, especially for those on holiday. Despite these minor drawbacks, the general consensus is that the breakfast at Beau Rivage Hotel is top-notch with guests appreciating both the variety and the quality of the offerings.
Dinner
Beau Rivage Hotel offers a noteworthy dining experience that has garnered mixed reviews yet leans towards the positive. The tasting menu and the accompanying wines stand out as a popular choice, praised for high-quality products that justify the cost. Both the main restaurant and the brasserie corner are frequently highlighted for providing excellent meals, making them a favorable option for guests seeking quality dining.
However, the dining options can be limited, especially if the main restaurant and bar are booked for private functions. In such cases, guests are directed to a more casual bar menu consisting of burgers and club sandwiches served in the breakfast room. Despite the occasional lack of creativity and quality that some guests noted, the kitchen comes recommended overall.
It's worth mentioning that while the cuisine generally meets high standards, some guests have found the food prices to be relatively expensive with others citing that the menu may not always cater well to meat lovers. In summary, dinner at Beau Rivage Hotel is predominantly well-received, balancing amazing dining with a few areas for potential improvement.
Rooms
The rooms at the Beau Rivage Hotel have generally received positive feedback from guests for their considerable comfort and space. The accommodations are praised for being very spacious, clean and well-equipped, offering a sense of luxury with high-quality bedding and large bathrooms. Many rooms include wonderful views, whether it's over a lake, a terrace or the park, adding to the charm and appeal of the stay. Guests frequently describe the rooms as beautiful, superb and fantastically located.
However, a few guests have noted that the rooms, while charming and reminiscent of another century, can feel a bit dimly lit and exhibit some outdated features, particularly in the bathroom plumbing. Noise can also be an issue due to thinner walls compared to more modern hotels. Despite these minor drawbacks, the rooms remain largely comfortable, clean and a memorable part of the experience at the Beau Rivage Hotel.
Beds
The beds at Beau Rivage Hotel receive high praise from guests with many highlighting their comfort and the quality of the bedding. Reviews frequently mention the beds as being very pleasant and just right, often noting the spaciousness of the double beds. Pillows and bathrobes also add to the overall comfort. A notable positive aspect is the hotel's location and the friendliness of its personnel, contributing to a restful stay. However, there were a few mentions of overly soft bedding and issues with bed configurations, such as separate mattresses creating an uncomfortable gap. Nonetheless, most visitors find the beds very comfortable, contributing to an enjoyable experience at Beau Rivage Hotel.
Cleanliness
The Beau Rivage Hotel consistently receives high praise for its cleanliness and maintenance. Guests frequently highlight the large, comfortable and spotless rooms with the hygiene being described as top-notch. The spacious suites, especially those with beautiful lake views, stand out for their immaculate cleanliness. Bathrooms receive commendations for being very clean, large and well-equipped with both bathtubs and showers.
While the decor and furniture are noted to be somewhat old-fashioned, the timeliness of upkeep and the overall cleanliness compensate for the dated style. Some find the old carpeting out of sync with modern cleanliness expectations, but the overall tidiness and hygiene still impress.
Guests appreciate the convenient parking, quiet ambiance and very comfortable bedding. The super friendly and helpful staff also add to a positive experience. Although breakfast is deemed good, some suggest it could be improved to match the hotel's 5-star status. Despite the minor drawbacks, the hotel’s commitment to cleanliness and hospitality is a recurring theme in guest reviews, making it a notable choice for travelers prioritizing hygiene and comfort.
Staff
The staff at the Beau Rivage Hotel received high praise from guests for their genuine friendliness, remarkable attentiveness and high levels of professionalism. Guests consistently mentioned the warm and efficient welcome they received upon arrival with many highlighting the staff's ability to make them feel instantly at home. Reviewers appreciated the staff's accommodating nature, noting their readiness to assist and provide helpful advice. The natural smiles and humorous interactions further enhanced the guests' experience, creating a pleasant and inviting atmosphere throughout their stay. Overall, the Beau Rivage Hotel staff stands out for their exceptional dedication to ensuring that every guest feels valued and well taken care of.
Parking
The Beau Rivage Hotel offers the convenience of both valet parking and a directly adjacent public parking garage. The public covered parking is located just below the hotel, making it an accessible option for guests. However, many guests have noted that the parking cost is relatively high for the city with fees around CHF 35 per day for outdoor parking. In contrast, the public parking garage is somewhat cheaper at CHF 20. Despite the ease and convenience of parking options, the price remains a consistent point of concern, especially for those expecting lower rates for the area.
5 Star
Beau Rivage Hotel showcases some strong points that align with its five-star rating, particularly in terms of room quality, service and breakfast, all of which meet or exceed the expectations for a hotel of this calibre. Guests have praised it as a world-class hotel with mega service and outstanding staff, highlighting its true five-star service experience.
However, there are areas where the hotel falls short. Some reviewers believe the food quality needs improvement and that the overall service could elevate to better match the hotel's five-star status. Additionally, there are comments indicating that the hotel could benefit from a refresh to maintain its high standards.
Overall, while Beau Rivage Hotel delivers an experience that largely aligns with its five-star rating, there remain some areas for enhancement to meet the higher expectations associated with luxury stays.
No, Beau Rivage Hotel doesn't have any pool.
Yes, a spa is available at Beau Rivage Hotel.
Yes, Beau Rivage Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Beau Rivage Hotel.