Orange Hotel und Apartments

Neu-Ulm 48.38544900, 10.00126500 , Dieselstr. 4 (Show on Map)
7.3
Good


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Summary of reviewsOrange Hotel und Apartments is a highly-regarded property in Neu-Ulm, offering excellent and convenient accommodation for both professional and leisure stays. Located near the Ratiopharm Arena and within walking distance of downtown Ulm, the hotel provides easy access to key venues, making it ideal for event attendees and city explorers alike. Its calm, functional surroundings and ample parking add to its appeal, making it suitable for varied travel needs including transit stops and family visits to nearby attractions like Legoland.

Guests generally appreciate the breakfast offered at the hotel, noting its delicious and varied selections, including cereals, fruits, vegetables and pastries, served in a friendly, garden-view dining room. However, some have found the selection limited and the price not quite matching the offerings. Despite this, the accommodating staff and early availability make it a satisfactory start to the day for many.

Dining at the hotel's restaurant is another highlight with many praising the tasty meals, large portions and good service. Reviews especially commend the variety and quality of the cuisine, including Indian and Asian dishes, although a few noted issues with food temperatures and occasional service lapses. Overall, the restaurant generally offers a pleasant dining experience with good value for money.

The rooms at Orange Hotel und Apartments are frequently described as spacious, clean and comfortable, catering well to families and larger groups. The modern bathrooms, comfortable beds and practical amenities like hot plates and refrigerators enhance the stay, offering good value for affordability. While some rooms have a basic decor and amenities, they are generally well-maintained, providing a satisfactory experience for guests seeking a comfortable and quiet environment.

Cleanliness is a standout feature with most guests noting the spotless condition of the rooms and facilities, maintained by regular cleaning routines. The bright and spacious rooms contribute to a pleasant and comfortable stay, supporting the hotel's reputation for top-notch cleanliness.

The staff at the hotel receive widespread praise for their friendliness, attentiveness and professionalism. Guests appreciate the smooth check-in and check-out processes and the helpful service provided throughout their stay.

WiFi experiences are mixed with some guests enjoying fast and reliable service, while others encountered weak or non-existent signals in certain areas.

Families find the hotel particularly accommodating with spacious and clean family rooms, a quiet environment and family-friendly amenities. The hotel's proximity to attractions like Legoland further enhances its appeal for travelers with children.

The beds receive mixed reviews with many guests finding them comfortable and clean, while others noted issues with size, firmness and mattress quality.

Accessibility features are commendable, providing easy access for guests with disabilities through practical accommodations, ample parking and wheelchair-accessible facilities, although some minor improvements are needed.

Lastly, the hotel is pet-friendly, accommodating dogs with welcoming policies and convenient facilities, though additional charges for pets are noted to vary.

Overall, Orange Hotel und Apartments offers a practical, comfortable and versatile lodging option, catering well to a wide range of travel needs and preferences.
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Categories
Family Friendly Hotel
Offers apartments which can be ideal for families needing more space and kitchen facilities.

Accessible Hotel
This hotel is listed as wheelchair friendly and provides an elevator for guest access.

3-Star Hotel
This hotel offers good value for money and is appreciated for its self-service apartment style. It provides a large, free parking lot, making it suitable for guests arriving by car.

Dog Friendly Hotel

Room Types
Comfort Single Room Brightly furnished room with a TV and private bathroom.

Comfort Double Room Brightly furnished room with a TV and private bathroom.

Double Room (1 Adult) This room includes a TV.

Triple Room Brightly furnished room with a TV and private bathroom.

Standard Single Room Brightly furnished room with a TV and private bathroom.

Quadruple Room Brightly furnished room with a TV and private bathroom.

Standard Double Room Brightly furnished room with a TV and private bathroom. Queen-size double bed (140 x 200 cm).

Family Room with Shower The family room features soundproof walls, a dining area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 5 beds.

Budget Single Room The single room's kitchenette, which has a stovetop and a refrigerator, is available for cooking and storing food. The single room offers soundproof walls, parquet floors, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Apartment This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-fitted kitchen features a stovetop, a refrigerator and kitchenware. The apartment provides soundproof walls, parquet floors, heating, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit offers 1 bed.

Guest Reviews
7.3
Good
Location
Orange Hotel und Apartments is a well-regarded location for both professional and leisure stays in Neu-Ulm. Guests consistently note the hotel's excellent and convenient location, particularly its proximity to the Ratiopharm Arena, making it ideal for those attending events or concerts there. The hotel is praised for being easy to reach and centrally located, providing easy access to both downtown Ulm and various nearby amenities such as shops, gas stations and parks.

Despite being situated in a quieter area, it still offers the advantage of being within walking distance of Ulm's city center with manageable distances for walking or short drives. This makes it a good base for both exploring the city and attending events. The availability of parking right outside is another convenience highly appreciated by travelers, especially those on transit to destinations like Italy.

The hotel’s surroundings are described as calm and functional, catering to various needs, whether for a brief stopover, a professional stay or a family visit to local attractions like Legoland. The location also suits those looking to be near bike paths and other recreational areas, adding to its versatility.

Overall, the central and quiet setting of Orange Hotel und Apartments, combined with its accessibility and proximity to key venues, contributes to its reputation as an ideal choice for diverse travel needs.

Breakfast
The breakfast at Orange Hotel und Apartments has garnered mixed reviews with a general consensus highlighting both notable positive aspects and areas for improvement. Guests appreciated the delicious and rich taste of the offerings, which include a variety of items such as cereals, fruit, vegetables, cheese, cold cuts, eggs and even freshly baked pastries, adding a pleasant touch to the breakfast experience. The breakfast room itself is frequently described as friendly and accommodating, providing a nice ambiance with views of the garden.

However, many guests felt that the breakfast selection was somewhat limited and could be more generous. There are mentions of the buffet being occasionally sparse or not replenished quickly enough, leaving guests with fewer choices. High points of the service include the breakfast being available very early and accommodating staff who continuously refill the items, ensuring nothing runs out completely.

On the critical side, several reviewers found the price of breakfast (ranging around 9 to 11 euros per person) to be poor value for money, describing it as too expensive for what was offered. Some noted a lack of certain items like fruits, whole grain products and scrambled eggs. The quality and variety of hot drinks and juices were also points of contention. Overall, while the breakfast is deemed satisfactory by some, many believe it could benefit from a wider selection and better value for the price.

Dinner
Orange Hotel und Apartments offers a range of dining options to suit various palates. The hotel features its own restaurant, making it convenient for guests to enjoy dinner onsite. Many reviewers praised the restaurant for serving very delicious meals at good prices with some highlighting the particularly large portions and good service. Several guests mentioned the quality of the food with particular acclaim for the evening meals and the variety in cuisine, including delicious Indian and Asian dishes.

While a few reviews indicated that the dinner could be expensive, the general consensus was that the food was good and worth the price. The restaurant's bar also received positive remarks for its evening offerings. The setting was often described as pleasant with very nice and helpful staff. Satisfaction with the value and quality of food was reiterated, making the dining experience at Orange Hotel und Apartments a favorable aspect for many guests.

However, there were a few negative opinions with some guests finding the restaurant disappointing, citing issues with cold food and dry meat, as well as instances of unfriendly service. Despite these occasional setbacks, the Indian restaurant onsite stood out as a highlight for many reviewers, who highly recommended it.

Overall, the restaurant at Orange Hotel und Apartments appears to be a reliable and comfortable option for guests with a variety of tasty dishes and generally positive service, ensuring a pleasant dining experience during their stay.

Rooms
Orange Hotel und Apartments offers spacious and clean accommodations, making it a practical choice for travelers. The rooms are praised for their size with many options suitable for families and larger groups. Guests consistently note the cleanliness and comfort of the rooms with particular emphasis on comfortable beds and modern bathrooms. The amenities, including hot plates and refrigerators in some rooms, add to the convenience, especially for longer stays.

The overall ambiance of the rooms is welcoming, functional and cozy, though their simplicity is often mentioned. Standard furnishings and adequate facilities meet the needs of travelers seeking a comfortable and no-fuss experience. Despite occasional comments about outdated bathrooms or minor cleaning oversights, the reviews highlight that the rooms are generally well-maintained.

Affordability is another positive aspect, offering good value for money. The quiet environment, even with open windows, ensures a restful stay. While some rooms may have a basic decor and simple amenities, they reliably provide a satisfactory experience for short-term stays. Overall, the Orange Hotel und Apartments delivers a practical and comfortable lodging option for guests, particularly those looking for spacious and clean accommodations.

Beds
At Orange Hotel und Apartments, guests have shared varied opinions about the beds. Many found the beds to be comfortable and clean with some describing them as very comfortable. There are also mentions of great beds with a cozy, clean environment.

However, some guests found issues with the size and firmness of the beds. Several reviews noted that the double beds were narrow and small, making them less suitable for two people and some beds were described as being too soft. There were repeated mentions of the mattresses being worn out and uncomfortable with some describing them as sagging or even harsh. A few reviews noted cleanliness issues, such as small insects and hair on the beds.

Overall, while there are positive remarks about comfort and cleanliness, several guests expressed dissatisfaction with bed size and mattress quality.

Cleanliness
Orange Hotel und Apartments stands out for its consistently commendable cleanliness, according to numerous guest reviews. The majority of visitors noted that their rooms were very clean, spacious and well-maintained. Guests frequently emphasized that both rooms and bathrooms were spotless with clean and freshly laundered bedding. The hotel's commitment to cleanliness is further highlighted by regular daily cleaning routines, ensuring everything remained tidy and orderly.

The facilities are modern and functional, providing a comfortable stay. Many guests appreciated the bright, clean rooms and bathrooms, contributing to an overall pleasant experience. Despite a few isolated incidents of less satisfactory cleaning, the general feedback suggests that cleanliness levels at Orange Hotel und Apartments are high, often described as top-notch and perfectly clean.

The spaciousness of the rooms is another positive aspect frequently mentioned. Cleanliness combined with ample room space has left a lasting impression on guests, supporting the hotel’s reputation for maintaining a clean and comfortable environment.

Overall, Orange Hotel und Apartments makes an excellent choice for travelers prioritizing cleanliness and comfort.

Staff
At Orange Hotel und Apartments, the staff consistently receive high praise from guests. The reception team stands out for their friendliness and attentiveness, often described as accommodating, courteous and professional. This extends to the breakfast buffet staff, who also earn accolades for their excellent service.

Guests frequently comment on the helpfulness and kindness of the staff. Check-in and check-out processes are noted to be smooth and efficient, facilitated by pleasant and capable receptionists. The restaurant service impresses many with waiters described as diligent, fast and attentive.

There are a few isolated mentions of less helpful interactions, but these are overshadowed by the overwhelmingly positive feedback. Staff members are highlighted for going above and beyond, ensuring a seamless experience even during late-night arrivals or handling unexpected issues efficiently.

Overall, the hospitality at Orange Hotel und Apartments is characterized by friendly, supportive and efficient service, making guests feel welcome and well-cared-for throughout their stay.

Wi-Fi
The WiFi experience at Orange Hotel und Apartments appears to be mixed based on guest reviews. While several guests highlighted that the WiFi was excellent, surprisingly fast and easily accessible, there were numerous mentions of weak or non-existent WiFi signals in rooms and corridors. Some guests found the WiFi to be reliable with no issues, complimentary and adequate for their needs, while others faced persistent problems such as the connection dropping frequently and slow speeds. It seems that good WiFi reception is more consistent in the reception area and less so in individual rooms, indicating that this is a known issue for the hotel. Despite these challenges, when the WiFi worked, guests found it to be very good and satisfactory for their needs.

Family
Orange Hotel und Apartments proves to be an accommodating choice for families, particularly those traveling with children. Guests frequently highlight the large, clean and bright family rooms that can comfortably fit the entire family. The spacious family accommodations, including options like family beds and baby cots, make it an ideal stay for family gatherings or short trips, particularly to nearby attractions like Legoland, which is just a 25-minute drive away.

The hotel’s location, while in an industrial area, ensures a quiet environment, perfect for a peaceful night's sleep even with the windows open. Despite being somewhat removed from the bustling city center, it offers a serene retreat with easy access to major highways and transport routes.

Guests appreciate the family-friendly atmosphere, noting that children pay less and the facilities are easy for kids. The convenience of having an on-site restaurant and a supportive reception staff, adept in multiple languages including Dutch, enhances the overall experience.

For families passing through or attending events such as concerts, Orange Hotel und Apartments presents a practical and affordable option. Its suitability for people with disabilities and the high level of satisfaction among families further affirm its reputation as a perfect lodging choice for those traveling with children.

Accessible
'Orange Hotel und Apartments' offers commendable accessibility features for guests with disabilities. The hotel provides easy access via public transportation and is conveniently located near a bus stop and the city center, making it ideal for travelers relying on public transit. For those using personal vehicles, there is ample parking available, including designated spaces for people with disabilities right at the front door.

The hotel boasts an elevated accessibility rating with its functional and easily accessible accommodations. Key accessible features include wheelchairs accessible bathrooms with small handrails and a high-mounted disabled-accessible toilet. Additionally, the property is equipped with an elevator, making it easier for guests to navigate different floors.

Access to the hotel from the highway is straightforward with ample parking facilities enhancing convenience for travelers. The overall accessibility of the hotel includes easily walkable areas for those with mobility concerns.

While most aspects are optimized for accessibility, there is feedback mentioning that the accessible room's toilet seat is too high and that the shower seat can be obstructive, indicating room for improvement. Despite these minor issues, the hotel generally offers a high standard of accessibility for guests with disabilities.

Dog Friendly
Orange Hotel und Apartments offers a generally pet-friendly experience with a notable emphasis on accommodating dogs. Dogs are allowed inside the hotel and in the rooms, contributing to a welcoming environment for pet owners. Additionally, the surroundings provide good opportunities for dog walks. The hotel accepts dogs at the check-in desk and permits them in the rooms for an extra charge. While some guests found the additional cost for dogs to be relatively high, the fact that dogs stay free for others suggests a variability in the charges. Overall, the pet-inclusive policies and dog-friendly environment make it a suitable option for travelers with dogs. However, it is important to check specific pet-related policies and fees during booking.


No, Orange Hotel und Apartments doesn't have any pool.

No, a spa isn't available at Orange Hotel und Apartments.

Yes, Orange Hotel und Apartments welcomes dogs.

No, parking facilities aren't available at Orange Hotel und Apartments.

No, Orange Hotel und Apartments doesn't have a gym.

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