Hotel Alfa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Alfa offers a mix of experiences for its guests, with several notable positive aspects. The hotel is strategically located near the airport, public transport, and major highways, which enhances convenience for travelers. Guests appreciate the nearby restaurants, shopping centers, and city center, making it an ideal choice for those seeking practical access to amenities and attractions. Despite some concerns about the surrounding area's ambience, the location is generally praised for its affordability and accessibility.
On the positive side, guests find the rooms at Hotel Alfa to be spacious and quiet when properly maintained, fostering a comfortable environment for rest. The beds, in some instances, are noted for their comfort, complementing the peaceful atmosphere of the hotel. While Wi-Fi access is better at the reception, this area provides a basic level of connectivity for essential needs.
Parking facilities at the hotel are generally appreciated, offering convenience with spaces in the courtyard and free parking options, although access can be a challenge for larger vehicles.
The hotel staff receive mixed feedback, yet many guests express satisfaction with the friendliness and helpfulness of certain staff members, particularly in reception. These positive interactions contribute to a welcoming atmosphere when staff are available.
However, there are areas where Hotel Alfa needs improvement. The absence of an onsite breakfast, contrary to advertisements, disappoints many guests. Room cleanliness also presents issues, with reports of dust, mold, and general uncleanliness detracting from guest experiences. Additionally, the need for consistent maintenance and renovation of outdated room furnishings is noted.
In summary, while Hotel Alfa offers strategic location benefits and satisfactory parking options, it could enhance the overall guest experience by addressing concerns related to cleanliness, breakfast availability, and consistent staffing support.
Categories
On the positive side, guests find the rooms at Hotel Alfa to be spacious and quiet when properly maintained, fostering a comfortable environment for rest. The beds, in some instances, are noted for their comfort, complementing the peaceful atmosphere of the hotel. While Wi-Fi access is better at the reception, this area provides a basic level of connectivity for essential needs.
Parking facilities at the hotel are generally appreciated, offering convenience with spaces in the courtyard and free parking options, although access can be a challenge for larger vehicles.
The hotel staff receive mixed feedback, yet many guests express satisfaction with the friendliness and helpfulness of certain staff members, particularly in reception. These positive interactions contribute to a welcoming atmosphere when staff are available.
However, there are areas where Hotel Alfa needs improvement. The absence of an onsite breakfast, contrary to advertisements, disappoints many guests. Room cleanliness also presents issues, with reports of dust, mold, and general uncleanliness detracting from guest experiences. Additionally, the need for consistent maintenance and renovation of outdated room furnishings is noted.
In summary, while Hotel Alfa offers strategic location benefits and satisfactory parking options, it could enhance the overall guest experience by addressing concerns related to cleanliness, breakfast availability, and consistent staffing support.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Small Hotel
Guest Reviews
Hotel Alfa enjoys a strategically advantageous location, making it a convenient choice for travelers. Nestled near the airport, it offers easy access for those flying in and out, with just a short drive required to reach the terminals. Public transport is easily accessible, with a bus stop right outside offering connections to the train station, adding another layer of convenience for exploring the area or attending events at the Hugenottenhalle. The hotel is also well-positioned for access to major highways, facilitating straightforward travel by car.
Guests appreciate the proximity to a variety of restaurants, shopping centers, and essential amenities, making it a practical choice for dining and shopping. The hotel is relatively central, providing quick access to Neu-Isenburg's city center and making it suitable for attending local events. While the surrounding area may not be considered upscale, the location remains optimal for those seeking convenience and affordability during their travels, striking a balance between practical access to transport, reasonable pricing, and proximity to food and retail options.
Hotel Alfa's breakfast offering, or lack thereof, is a point of contention among guests. Despite being advertised on the hotel's website and booking platforms for a fee, guests frequently discover upon arrival that no breakfast is actually provided on the premises. The confusion surrounding breakfast availability is compounded by a lack of communication at check-in. Instead, guests are directed to a nearby bakery where they can purchase breakfast with or without a voucher provided by the hotel. This discrepancy between expectation and reality appears to be a consistent issue, leaving many travelers surprised by the absence of an onsite breakfast. While the arrangement may suit some guests within a certain price range, the lack of clarity and fulfillment of advertised amenities leaves much to be desired for those expecting a traditional hotel breakfast experience.
Hotel Alfa offers a mixed experience when it comes to its room accommodations. There are positive aspects, such as some guests reporting spacious and clean rooms, highlighting that when maintained, the rooms are both pleasant and comfortable. Many guests appreciated the comfortable beds and the overall quiet atmosphere that promotes a good night's sleep. Additionally, the hotel is situated in a nice area, surrounded by bakeries, a large shopping center, and small shops, adding to the convenience of the location.
However, there are significant concerns regarding the cleanliness and maintenance of the rooms. Several reviews point out issues with dirty rooms and a lack of adequate housekeeping, with some guests encountering missing towels, unclean linens, and neglected areas. Complaints of broken furniture, noise due to windows facing the road, and the general outdated look of the rooms suggest that the hotel would benefit from renovation efforts. Despite these issues, the feedback indicates potential for improvement, especially by focusing on consistent cleanliness and updating room furnishings.
The reviews on the beds at Hotel Alfa present a mixed picture. On the brighter side, some guests found the beds comfortable, appreciating the good quality of certain mattresses. The recently renovated bathrooms in some rooms also added a touch of modern comfort. However, many travelers encountered significant issues, with reports of sagging, worn-out mattresses causing discomfort. Instances of uncleanliness were highlighted, with some beds and sheets being dirty or even carrying foreign hairs. Additionally, the inconsistency of mattress heights and softness levels led to dissatisfaction in several instances. Overall, while there are glimpses of comfort, the hotel needs to address these considerable issues to enhance the overall guest experience.
Hotel Alfa's cleanliness seems to be a significant concern according to guest reviews. The overall impression is that rooms and bathrooms often fall short of acceptable cleaning standards. Common complaints highlight issues such as extensive dust, mold, and unpleasant odors, particularly of smoke, permeating the premises. Some guests noted dirt from previous occupants and found the furniture worn out and unclean. Reports of beetles in the bathrooms add to the negative feedback regarding hygiene.
Despite these issues, a few guests found their rooms satisfactorily clean, appreciating amenities like good window shades, a hairdryer, and shower gel. Some praised the hotel for being super cheap and ideal for a short stay. However, general feedback indicates a need for significant improvement in maintaining cleanliness and hygiene standards to enhance guests' experiences.
Hotel Alfa seems to offer a mixed experience when it comes to service, with notable mentions of both positive and negative aspects. Many guests appreciate the friendliness and helpfulness of the staff when they are present, noting that certain staff members, particularly at reception, come across as welcoming and competent. The assistance with tasks like check-in and creating a warm, comfortable atmosphere highlights the potential for a pleasant stay. However, the hotel appears to struggle with staffing availability, as several reviews point out instances where the reception was unstaffed, leading to difficulties for guests upon arrival. Communication barriers are also noted, with some staff not understanding German well. While management is reachable by phone, the absence of on-site personnel can lead to a disheartening experience for travelers needing immediate assistance. Overall, while individual staff members may go above and beyond, the lack of consistent on-site support could be a concern for potential guests.
Hotel Alfa offers Wi-Fi services that guests may find limited primarily to the reception area, as many have reported challenges in accessing a stable connection within their rooms. While connectivity issues seem prevalent, the functionality at the reception provides a basic level of access for essential tasks. Guests have noted difficulties in obtaining Wi-Fi information or passwords, which might hinder their online activities. For those to whom a reliable internet connection is crucial, it might be beneficial to plan accordingly and make use of the common areas where connectivity appears more stable.
Hotel Alfa offers a range of parking options that, while generally appreciated, come with some considerations. Guests often note the availability of parking, mentioning spaces in the courtyard and the option for free parking. The convenience of on-site parking is emphasized, especially for those looking for easy access to the highway and nearby Frankfurt. However, several reviews highlight the narrow access to the parking areas, making it challenging for larger vehicles to navigate without potential scratches. While some guests find the courtyard parking to be good and reasonably priced at €20 per night, others describe the parking lot as cluttered, with some areas appearing unkempt and resembling a dump. Despite these varied opinions, the presence of parking remains a positive aspect for many, facilitating a hassle-free check-in and check-out experience.
Location Show Map
Location
Guests appreciate the proximity to a variety of restaurants, shopping centers, and essential amenities, making it a practical choice for dining and shopping. The hotel is relatively central, providing quick access to Neu-Isenburg's city center and making it suitable for attending local events. While the surrounding area may not be considered upscale, the location remains optimal for those seeking convenience and affordability during their travels, striking a balance between practical access to transport, reasonable pricing, and proximity to food and retail options.
Breakfast
Rooms
However, there are significant concerns regarding the cleanliness and maintenance of the rooms. Several reviews point out issues with dirty rooms and a lack of adequate housekeeping, with some guests encountering missing towels, unclean linens, and neglected areas. Complaints of broken furniture, noise due to windows facing the road, and the general outdated look of the rooms suggest that the hotel would benefit from renovation efforts. Despite these issues, the feedback indicates potential for improvement, especially by focusing on consistent cleanliness and updating room furnishings.
Beds
Cleanliness
Despite these issues, a few guests found their rooms satisfactorily clean, appreciating amenities like good window shades, a hairdryer, and shower gel. Some praised the hotel for being super cheap and ideal for a short stay. However, general feedback indicates a need for significant improvement in maintaining cleanliness and hygiene standards to enhance guests' experiences.
Staff
Wi-Fi
Parking
No, Hotel Alfa doesn't have any pool.
No, a spa isn't available at Hotel Alfa.
Yes, Hotel Alfa welcomes dogs.
Yes, parking facilities are available at Hotel Alfa.
No, Hotel Alfa doesn't have a gym.
Location Show Map
More Options
