Hotel Nerja Club by Dorobe
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Summary of reviewsHotel Nerja Club by Dorobe enjoys a strategically advantageous location that caters well to various traveler needs. Situated near Nerja's beautiful beach and city center, it offers easy access to essential amenities, tourist attractions and serene natural settings. The hotel is well-connected with public transportation options, allowing guests to explore nearby attractions and towns without hassle. Outdoor enthusiasts will appreciate the proximity to hiking and running trails, while those seeking tranquility will find the peaceful surroundings a welcome retreat. Although some guests noted that certain areas, like the sidewalks, could use improvements and that the walk to the city center might be longer than expected, the overall sentiment reflects satisfaction with the hotel's location due to its mix of convenience and calm.
The breakfast buffet at Hotel Nerja Club receives largely positive feedback with many guests appreciating the extensive and varied selection. Items such as eggs, bacon, sausages and crepes are frequently highlighted and the breakfast is often described as very good and tasty. However, there are suggestions for improvement, such as increasing the variety of fresh fruit and certain breads and addressing issues with food temperature and quality. Despite occasional noise levels and some dissatisfaction with the limited choices, many guests find the breakfast service satisfactory and convenient.
Dinner at the hotel offers a mixed experience. While the buffet is affordable and certain themed dinners and specific dishes receive praise, variety and quality are areas for improvement. Guests have pointed out the repetitive nature of the meals and instances of poor food quality. Despite this, the staff's attentiveness during dinner is a positive aspect that enhances the dining experience.
The rooms at Hotel Nerja Club present a varied experience. Positives include spaciousness, cleanliness, comfortable beds and nice views from terraces or balconies. The air conditioning works well, ensuring a pleasant environment. However, some rooms are outdated with worn-out furniture and décor and cleanliness can be inconsistent. Noise due to thin walls is also a concern and room sizes vary with some guests finding their rooms smaller than expected. Overall, while the hotel offers comfort and pleasant views, consistency in cleanliness and updates to maintenance could enhance guest satisfaction.
Cleanliness of the hotel is generally well-regarded with many guests praising the tidy facilities and well-maintained areas such as the pool and bar. The cleaning staff receives commendations for their accommodating nature. However, some guests reported inconsistent cleanliness in rooms with issues like dusty furniture and mold in bathrooms. Improving the consistency of room preparation would further elevate guest experiences.
The staff consistently receives high praise for their friendliness, attentiveness and helpfulness. From reception to housekeeping, the team's positive attitude significantly enhances the overall guest experience, making guests feel welcome and well-cared-for.
Wi-Fi service at the hotel is a notable drawback with many guests reporting weak or nonexistent signals in rooms, limiting reliable connectivity to common areas.
The spa facilities receive mixed reviews. While some guests find the spa peaceful and relaxing with well-functioning amenities, many note the small size, occasional noise and issues with equipment functionality. Despite its limitations, some guests appreciate having spa access included in their stay.
The pool area is frequently highlighted as a positive aspect with guests enjoying the clean and serene environment, heated pool and nice views. However, some reported issues such as inadequate cleaning routines and early pool closure times.
In summary, Hotel Nerja Club by Dorobe offers a well-rounded experience with its strategic location, pleasant poolside environment, comfortable rooms and exceptional staff service. While there are areas for improvement such as the variety and quality of the dining options, Wi-Fi connectivity and consistency in room cleanliness, the overall guest experience remains positive and enjoyable.
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The breakfast buffet at Hotel Nerja Club receives largely positive feedback with many guests appreciating the extensive and varied selection. Items such as eggs, bacon, sausages and crepes are frequently highlighted and the breakfast is often described as very good and tasty. However, there are suggestions for improvement, such as increasing the variety of fresh fruit and certain breads and addressing issues with food temperature and quality. Despite occasional noise levels and some dissatisfaction with the limited choices, many guests find the breakfast service satisfactory and convenient.
Dinner at the hotel offers a mixed experience. While the buffet is affordable and certain themed dinners and specific dishes receive praise, variety and quality are areas for improvement. Guests have pointed out the repetitive nature of the meals and instances of poor food quality. Despite this, the staff's attentiveness during dinner is a positive aspect that enhances the dining experience.
The rooms at Hotel Nerja Club present a varied experience. Positives include spaciousness, cleanliness, comfortable beds and nice views from terraces or balconies. The air conditioning works well, ensuring a pleasant environment. However, some rooms are outdated with worn-out furniture and décor and cleanliness can be inconsistent. Noise due to thin walls is also a concern and room sizes vary with some guests finding their rooms smaller than expected. Overall, while the hotel offers comfort and pleasant views, consistency in cleanliness and updates to maintenance could enhance guest satisfaction.
Cleanliness of the hotel is generally well-regarded with many guests praising the tidy facilities and well-maintained areas such as the pool and bar. The cleaning staff receives commendations for their accommodating nature. However, some guests reported inconsistent cleanliness in rooms with issues like dusty furniture and mold in bathrooms. Improving the consistency of room preparation would further elevate guest experiences.
The staff consistently receives high praise for their friendliness, attentiveness and helpfulness. From reception to housekeeping, the team's positive attitude significantly enhances the overall guest experience, making guests feel welcome and well-cared-for.
Wi-Fi service at the hotel is a notable drawback with many guests reporting weak or nonexistent signals in rooms, limiting reliable connectivity to common areas.
The spa facilities receive mixed reviews. While some guests find the spa peaceful and relaxing with well-functioning amenities, many note the small size, occasional noise and issues with equipment functionality. Despite its limitations, some guests appreciate having spa access included in their stay.
The pool area is frequently highlighted as a positive aspect with guests enjoying the clean and serene environment, heated pool and nice views. However, some reported issues such as inadequate cleaning routines and early pool closure times.
In summary, Hotel Nerja Club by Dorobe offers a well-rounded experience with its strategic location, pleasant poolside environment, comfortable rooms and exceptional staff service. While there are areas for improvement such as the variety and quality of the dining options, Wi-Fi connectivity and consistency in room cleanliness, the overall guest experience remains positive and enjoyable.
Hotel with Spa
The hotel provides spa services, an outdoor swimming pool, and an indoor swimming pool for relaxation. It's situated in a convenient location and offers a comfortable stay.
Hotel with Swimming Pool
This hotel has an outdoor pool and a spa. It is located near the beach and offers recreational amenities.
Outdoor Pool
Hotel with Gym
The hotel offers new Spa and Gym facilities. Its gym offers a variety of exercise equipment.
3-Star Hotel
This hotel offers an outdoor swimming pool, a fitness center, and a spa. It is located near the beach and provides recreational amenities for guests.
Hotel with Outdoor Pool
This hotel provides an outdoor pool with a sun terrace, complemented by a spa area that includes a pool with jets and a hot tub. These facilities offer both relaxation and invigorating water experiences for guests.
Business Hotel
Accessible Hotel
About Hotel Nerja Club by Dorobe
License: H/MA/01039
Guest Reviews
Location
Despite some comments about the hotel being slightly farther from the town's central hub and popular areas, it remains well-connected with accessible public transportation options, such as a bus stop in front of the hotel that provides hourly rides downtown. This makes it relatively uncomplicated to explore the wider area, including the local caves and nearby towns like Frigiliana, whether on foot or by car.
The location also caters to outdoor enthusiasts with its proximity to hiking and running trails in the national park, making it a great base for those looking to engage in more active pursuits. Moreover, the quiet and peaceful surroundings provide a restful retreat from the hustle and bustle of the main tourist spots.
While some guests noted the sidewalks near the hotel could use improvements and that the walk to the city center might be longer than anticipated, the overall sentiment reflects satisfaction with the hotel's location due to its tranquility, convenience and the charm of nearby Nerja settings.
In summary, Hotel Nerja Club by Dorobe offers a mix of convenience and calm, balancing accessibility to both the beach and the town center, making it a well-rounded option for a comfortable and practical stay in Nerja.
Breakfast
However, not all feedback is positive. A notable number of guests feel the breakfast lacks variety, particularly in terms of fresh fruit and certain breads. Some reviews mention low-quality deli meats and stale pastries. There are also comments on both limited choices and instances of poor food temperature, such as cold scrambled eggs. For those with specific dietary needs, like soy milk, the hotel does seem accommodating.
Additionally, while the dining area and breakfast staff are frequently praised for their attentiveness and friendliness, noise levels during breakfast can be high according to some guests.
In conclusion, although there are areas that could see improvement, many guests at Hotel Nerja Club find the breakfast service to be satisfactory and enjoyable, appreciating the variety and convenience it offers.
Dinner
Guests appreciated the affordability, pointing out that the dinner for 8 euros was fantastic and some found the New Year's Eve menu to be exceptional. The staff, especially during breakfast and dinner, were noted for their attentiveness, contributing positively to the overall dining experience.
However, several guests mentioned instances of poor food quality, including undercooked fish and bland flavors. The variety of food at the buffet, while sometimes good, often left much to be desired, particularly for a 3-star hotel. Additionally, it was mentioned that the restaurant does not cater well to non-native clients and lacks gluten-free options.
On the whole, while there are instances of good service and some satisfying meals, Hotel Nerja Club by Dorobe's dinner offerings seem to require significant improvements in both variety and quality to meet guest expectations fully.
Rooms
On the positive side, many guests appreciated the spaciousness of several rooms, finding them clean and comfortable. Rooms with terraces or balconies particularly stood out for their nice views and added touch of luxury. The air conditioning worked well, providing a cool and quiet environment. The hotel staff were frequently praised for their friendly and efficient service, ensuring quick responses to requests.
However, certain areas do require attention and improvement. Some rooms were described as outdated with worn-out furniture and décor. Cleanliness was a concern for a few with reports of dusty furniture, crumbs in drawers and dirty bathrooms upon arrival. Noise was also an issue due to thin walls, making it easy to hear neighbors and outside traffic. Room sizes varied significantly with many guests finding their quarters to be smaller than expected, sometimes feeling cramped.
The condition of amenities was another mixed bag. While some bathrooms had been renovated, others needed deep cleaning and maintenance. Likewise, mattresses and pillows were often mentioned as uncomfortable and room layouts sometimes felt awkward.
Overall, while Hotel Nerja Club by Dorobe offers comfortable and spacious rooms with pleasant terraces, it falls short in consistency of cleanliness and maintenance, alongside issues with noise and outdated facilities. Improvements in these areas could significantly enhance the guest experience.
Beds
The pillows fared no better in many reviews with several guests noting they were too thin or uncomfortable. Some reviewers expressed dissatisfaction with the bed sizes, noting instances where they received two small beds instead of a requested double bed. Others mentioned the arrangement of two single beds pushed together instead of a proper double bed.
Despite the criticism, there were mentions of positive experiences as well. Some guests described their bed as very comfortable and found the quality of the mattress to be good. Rooms themselves were often noted as comfortable, which might add a touch of solace amidst the mixed reviews about the bedding.
Overall, while there are moments of satisfaction with the comfort of the beds at Hotel Nerja Club by Dorobe, the predominant consensus suggests a need for improvement in both the quality of mattresses and pillows to enhance guests' sleeping experiences.
Cleanliness
However, there are consistent remarks indicating that room cleanliness can be inconsistent. Some guests noted dusty furniture, smelly pipes and instances of mold, particularly in the bathrooms. Certain reviews mentioned sandy floors and dirty bathrooms on arrival, suggesting that housekeeping standards might not always meet expectations. Issues such as dirty towels left out, crumbs in drawers and rooms not meeting COVID cleaning protocols were also highlighted.
Despite some areas needing improvement, the hotel's clean areas, clean rooms and tidy environment do contribute positively to the guest experience. The staff's attention to cleanliness in many parts of the hotel appears to be upheld diligently, although enhancing consistency in room preparation could elevate overall guest satisfaction.
Staff
Moreover, the personnel's general attitude across the hotel is commended, from the waitstaff to the housekeepers, which contributes significantly to the overall pleasant experience. Notable individuals like the receptionist David are recognized for their friendliness and competence. Despite some occasional detractors who noted busy or less responsive moments, the general consensus is that the staff is eager to help, professional and courteous.
Service quality appears to be a standout feature with many reviews mentioning that the staff's attention leaves a lasting impression. The hotel's team goes the extra mile to greet guests with smiles and ensure a comfortable stay, maintaining high standards of cleanliness and adhering to all necessary COVID-19 regulations. Overall, the staff's treatment and the impeccable service markedly enhance the guest experience at Hotel Nerja Club by Dorobe.
Wi-Fi
Spa
However, many visitors were disappointed by the spa’s size and condition. Reviews mentioned that the spa area is rather small and sometimes noisy with limited functionality. Equipment, including the jacuzzi and massage jets, often didn't work properly and on some occasions, the spa was not operational at all. Additionally, the beauty center and sauna have been closed since the onset of Covid-19. Issues such as overly chlorinated water, cold temperatures in the pool and an overwhelming smell of bleach further detracted from the experience for some guests.
Overall, while the spa offers some positive aspects, its limitations and occasional dysfunction make it a less than ideal facility for those seeking a comprehensive spa experience. Visitors looking for a more extensive and well-maintained spa service might consider different accommodations, although the inclusive nature of having any spa access at all is seen as a redeemable feature by some.
Pool
Many reviewers find the pool to be of a perfect size and the overall pool environment is praised for being pleasant and comfortable. The saltwater pool stands out as a favored feature, adding to the unique experience. The availability of sunbathing facilities and a nice bar near the pool area enhances the overall appeal, making it a lovely spot to unwind.
However, there are notable downsides mentioned by some guests. Issues such as black mold, broken buttons and inadequate cleaning routines have been reported, which tarnish the otherwise positive experience for some visitors. There are also complaints about the pool closing too early with some guests finding the 7:30 pm closing time in the summer particularly inconvenient.
Despite some negative feedback, the general sentiment seems to lean towards the positive with many visitors enjoying their time by the pool and its surrounding amenities. The pleasant poolside environment, combined with good pool maintenance when adequately managed, provides a comfortable and relaxing stay for guests.
3 Star
Positive feedback highlights that the location of the hotel is good, which adds to its appeal. Furthermore, for those who view it through the lens of a budget-friendly option, the hotel tends to be considered good value for money. Some guests even feel that the hotel exceeds the expectations one might have for a standard three-star hotel.
On the downside, several aspects of the facilities and services do fall short. The breakfast and wifi availability are confined to the dining room, which can be inconvenient. Guests also report issues with the pool's cleanliness and the lack of WLAN throughout the premises. Additionally, some believe the food quality and overall facilities do not quite match the three-star standards.
In summary, Hotel Nerja Club by Dorobe presents a mixed bag of experiences. It offers good value, particularly in terms of location, but its amenities and some services may not fully align with what one would expect from a typical three-star hotel.
Accessible
However, there are significant limitations for guests with disabilities. While some noted no accessibility problems during their stay and appreciated features like an accessible room with a balcony, others experienced issues such as a small elevator and rooms situated in a second basement without elevator access. Additionally, the hotel was generally not suited for disabled persons and not too adapted for traveling with a disabled person. Despite some positive mentions of barrier accessibility due to the SPA facilities, the overall accessibility for disabled guests remains limited.
Outdoor Pool
The pool is described as heated and features a saltwater composition, maintaining a temperature of 32°C, which seems to be a welcome addition for a comfortable swimming experience. Additional amenities include a solarium and disinfected sunbeds, enhancing the overall relaxation experience by the pool.
A few guests noted issues with cleanliness, mentioning instances of black mold; however, these comments are vastly outnumbered by positive remarks highlighting the pool's appeal. Overall, the outdoor pool and surrounding area at Hotel Nerja Club by Dorobe seem to significantly contribute to a pleasant and relaxing stay for guests.
Yes, Hotel Nerja Club by Dorobe has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Nerja Club by Dorobe.
No, Hotel Nerja Club by Dorobe doesn't allow dogs.
No, parking facilities aren't available at Hotel Nerja Club by Dorobe.
Yes, Hotel Nerja Club by Dorobe has a gym.
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