Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Al-Andalus is a charming and budget-friendly establishment, ideally situated near the renowned Nerja Caves, making it an excellent choice for those eager to explore this natural wonder. Guests appreciate the convenience of free parking and the hotel’s accessibility to both the highway and nearby attractions like the city of Nerja and its picturesque beaches. The quiet setting, combined with proximity to hiking spots in Maro and Frigiliana, offers a balanced blend of seclusion and connectivity.
The breakfast experience receives positive feedback for its value for money with a buffet offering a variety of options. Guests particularly enjoy having breakfast on a terrace surrounded by fruit trees, though some improvements could be made regarding food freshness and coffee quality. Dinner at the hotel’s restaurant is often praised for its delicious, well-prepared dishes and affordability, despite occasional inconsistencies in food quality.
Hotel Al-Andalus offers spacious and cozy rooms, often admired for their beautiful views and traditional decor. While generally clean, some instances of outdated furniture and minor maintenance issues are noted. Cleanliness standards receive mixed reviews with many guests finding rooms spotless and well-maintained, though some mention specific areas needing more attention.
The hotel staff receives accolades for professionalism and friendliness, contributing to a welcoming and comfortable atmosphere, though there are occasional mentions of less favorable interactions. The pool area is a highlight, featuring a small but clean pool with warm water in a beautifully maintained garden, despite some noise from a nearby road.
Families find the hotel particularly accommodating with spacious rooms and thoughtful amenities for children and pets alike. The family-run establishment’s warm atmosphere and convenient features, such as free parking, enhance the overall experience.
Beds in the hotel receive generally positive remarks for comfort, though a few guests reported issues with mattress quality. While the hotel’s three-star rating appears to be generous given its state of upkeep, its affordability, friendly staff and convenient location make it a worthwhile option for budget-conscious travelers seeking a peaceful retreat near the Nerja Caves. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
This hotel offers an outdoor pool and is near the beach. It is a budget-friendly option with essential amenities.
Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
jacuzzi wellness-spa-salino
Pool surface size:20 m2
Pool minimum depth:1,20 m
Pool maximum depth:1,20 m
Pool maximum length:9,5 m
When is the pool open?From 1 February to 15 October
Opening hours:09:00 - 21:00
Around the pool, there are also available:
Showers
Sunbeds
The water of the pool is sanitized using:
agua salada
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Provides on-site car parking. Offers a hassle-free arrival experience. Provides unmatched convenience for travelers.
3-Star Hotel
Hotel Al-Andalus offers a balcony view, an outdoor spa tub, and free WiFi. It has attractive and well-kept pool and gardens.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool, a solarium, and well-maintained gardens. Guests can enjoy panoramic views of both the sea and mountains from the hotel grounds, creating a serene setting for poolside relaxation.
Family Friendly Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests si quiere el cliente
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 70% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: June, 12 2020
Double RoomThis air-conditioned room comes with a TV, free Wi-Fi, a private balcony and a bathroom.
Double Room with Living RoomJunior Suites are spacious rooms, which feature a seating area.
Family Room (2 Adults + 2 Children)This spacious, air-conditioned room comes with a TV, free Wi-Fi, a private balcony and a bathroom. It comes with a sofa bed for the children.
Triple RoomFeaturing a private balcony, this spacious, air-conditioned room includes a TV and free Wi-Fi. The third guest sleeps on a sofa bed.
Single RoomThis air-conditioned room has free WiFi, a TV, balcony and private bathroom.
Guest Reviews
6.8
Rated
Location
Nestled in a tranquil setting near the renowned Nerja Caves, Hotel Al-Andalus boasts a prime location that is ideal for visitors eager to explore this natural wonder. The hotel is just a short walk from the caves, making it an excellent choice for those who plan to spend time there. Guests frequently highlight the convenience of free parking and proximity to both the highway and the city of Nerja, ensuring easy access to other nearby attractions and beaches.
While the location offers a peaceful retreat, it remains well-connected. The center of Nerja and various picturesque beaches are just a short drive away, perfect for quick trips to town or the coast. Additionally, the hotel’s location by the motorway facilitates easy travel for those touring the region. Visitors also find the surroundings conducive to activities like hiking and mountain walks with the nearby areas of Maro and Frigiliana providing further points of interest.
However, it's worth noting that the proximity to the highway can result in some noise and the distance from the city center might require a taxi or bus ride for those seeking more urban experiences. Despite this, many guests appreciate the balance of accessibility and seclusion, allowing for a restful stay without being too far from the action.
Overall, Hotel Al-Andalus offers a prime location for those prioritizing visits to the Nerja Caves and nearby natural attractions, making it a favored choice for travelers with their own transport who seek a blend of convenience and tranquility.
Breakfast
Breakfast at Hotel Al-Andalus receives a mixed but generally positive reception from guests. For those who appreciate variety, the buffet breakfast stands out with its assortment of fruits, cold meats and sweet and savory options. The breakfast, often enjoyed on a charming terrace surrounded by fruit trees, provides a pleasant start to the day with fresh air and beautiful views.
The cost of breakfast is notably affordable with many guests highlighting its excellent value for money. At prices as low as 4.5 euros, the buffet is described as very good and reasonably priced, making it a convenient option for budget-conscious travelers.
However, some reviews point out limitations. While many guests find the breakfast simple yet satisfying, others comment on the lack of variety and freshness. Issues such as stale bread, dry croissants and cold cuts appear sporadically in the feedback. Additionally, the quality of the coffee has been criticized, described at times as having a strange taste or resembling dishwater.
Despite these drawbacks, many guests still find the breakfast adequate and appreciate the convenience and cost-effectiveness it offers. The overall ambiance, especially when enjoyed on the terrace, adds a positive note to the breakfast experience at Hotel Al-Andalus.
Dinner
Hotel Al-Andalus has a noteworthy restaurant that seems to elicit a diverse range of opinions. On the bright side, many guests praise the food's taste, affordability and quality. Phrases like "delicious and abundant," "spectacular," and "lovely food" frequently appear in reviews, suggesting that, for the most part, the dining experience can be quite satisfying. The meals are often described as being well-prepared and plentiful with mentions of specific dishes like fresh grilled squid and tender sirloin being highlights.
Guests also appreciate the value for money that the restaurant offers. Descriptors such as "great price," "economical," and "affordable" are common, reflecting a general satisfaction with the cost-to-quality ratio. Additionally, the restaurant features a daily menu, known as "menu del dia," that is often praised for its affordability and good quality, especially by Spanish standards.
However, some reviews point out inconsistencies. A few diners have experienced subpar meals, describing the food as "terrible" or "repetitive and of low quality." Specific criticisms include cold red wine, overly ripe fruit and some items not meeting expectations.
Despite these mixed reviews, the overall sentiment leans toward a positive dining experience with many guests recommending the half-board option for its good value and reasonable prices. The restaurant's availability and service also receive positive remarks, further enhancing the overall dining experience at Hotel Al-Andalus.
Rooms
Hotel Al-Andalus offers a mix of roomy and cozy accommodations, often praised for their spaciousness. Guests frequently highlight the rooms' beautiful views, especially of the sea and surrounding landscapes. The hotel's charming traditional decor and convenient terraces also receive positive mentions.
Rooms are described as basic yet clean with amenities such as refrigerators, balconies and comfortable beds, making for a decent stay. However, some aspects reflect the hotel’s age, including outdated furniture and occasional maintenance issues like non-working toilets, clogged shower drains and broken fixtures. Cleanliness appears satisfactory overall, though a few guests pointed out areas that could use improvement.
Despite minor drawbacks such as noise from nearby roads and the occasional, unadjustable air conditioning, the general consensus is that the rooms are comfortable and suitable for a relaxing stay. The economical price and the stunning views make up for any shortcomings, making it a worthwhile choice near the caves of Nerja.
Beds
Hotel Al-Andalus offers a mix of experiences when it comes to its beds, according to guest reviews. Many visitors found the beds to be very comfortable, describing them as big, cozy and supportive. The mattresses often received praise for their comfort with some highlighting that they even came with toppers. However, not all feedback was positive. Some guests experienced discomfort due to beds being too high, worn-out mattresses or thin pillows. Specific issues such as soft or sinking mattresses and inconvenient extra beds were also mentioned. Despite these occasional drawbacks, the general sentiment leaned towards satisfaction with the comfort and size of the bedding. Nonetheless, attention to consistent quality and maintenance of bedding could further enhance the guest experience at Hotel Al-Andalus.
Cleanliness
Hotel Al-Andalus presents a mixed bag when it comes to cleanliness. While some guests found the rooms to be spotless with clean bedding, bathrooms and facilities and appreciated daily cleaning and comfortable, well-maintained spaces, others had less favorable experiences. The hotel featured instances of minimal cleaning effort with reports of unclean bathrooms, dusty floors and remnants from previous guests left unattended.
Clean towels were regularly provided and some guests highlighted the attentiveness of the cleaning staff. However, several reviews mentioned specific cleanliness issues like hair found in beds and bathrooms, stained sheets, dirty mattresses and the presence of ants. Some bathrooms had persistent unpleasant odors, faulty shower drainage and damp stains, which detracted from the overall comfort and hygiene.
In summary, while Hotel Al-Andalus does achieve a commendable level of cleanliness for some guests, there’s a recurring theme of inadequate cleaning that suggests room for improvement in maintaining higher standards across all areas.
Staff
Hotel Al-Andalus garners varied reviews regarding its staff with many guests praising their professionalism and friendliness. Numerous reviews highlight the staff as very nice, attentive, polite, courteous and helpful. The receptionist and general employee treatment often receive accolades for their excellent service with guests noting efficient, well-trained and attentive behavior. Guests particularly appreciated the positive and welcoming demeanor of specific employees, including super attentive and friendly receptionists.
However, some reviews reveal less favorable experiences, mentioning moments of rudeness, unprofessionalism and passivity among certain staff members. There are also instances noted where guests felt the reception staff were cold, unwelcoming and lacked sufficient English proficiency. Despite these criticisms, a majority of guests still found the overall staff interaction to be pleasant and contributory to a comfortable stay.
The location of Hotel Al-Andalus, combined with its friendly, helpful and professional staff, appears to provide a generally positive experience, though improvements could be made in consistency and overall hospitality.
Pool
Hotel Al-Andalus offers a mix of experiences regarding its pool facilities. Guests frequently note that the pool, while clean and accompanied by a well-kept garden and terrace, is notably small. The pool area's cozy ambiance is marred slightly by its proximity to a noisy road, causing some disruption. Additionally, some visitors have mentioned safety concerns regarding the pavement around the pool and inconsistent water maintenance with reports of murky conditions on occasion. On the positive side, the spa pool receives commendations for its quality and the warm pool water is appreciated by many. Despite its size limitations and some maintenance issues, the pool remains a key attraction of the hotel, providing a pleasant view and a nice place to relax for guests.
Parking
Hotel Al-Andalus receives positive feedback for its parking facilities. Guests appreciate the ample, free and convenient parking options available on-site. The hotel offers a large parking area with secure, free private spaces and parking is available directly in front of the hotel, often in shade, making it easy for guests with private cars. The parking is noted as being great with no problems reported and it's especially handy for those who want to be close to the center of town and local attractions. Additionally, the parking is described as semi-private and good quality, providing a relaxed experience knowing the vehicle is in a quiet, safe space. Overall, Hotel Al-Andalus ensures easy and stress-free parking for its guests.
Family
Hotel Al-Andalus is a traditional, family-run establishment that offers a comfortable and welcoming atmosphere for families with children. Reviewers highlight the spacious, well-designed rooms that provide both privacy and security for parents and children alike. One standout feature is the unique family room setup, boasting two interconnected spaces with their own sink, offering a blend of togetherness and personal space.
The hotel's staff receives high praise for their warm and familial treatment, making guests and their children feel exceptionally cared for. Families traveling with pets will appreciate the large rooms and inviting courtyard areas, perfect for a little dog to enjoy.
Hotel Al-Andalus also proves to be a convenient option for family getaways with free parking at the front door and being perfectly situated for a one-night stay while visiting local attractions such as the caves. Despite the slight inconvenience of the air conditioning being available only in one room of the family suite, the hotel's overall quiet and comfortable environment makes it an excellent choice for family visits and events.
3 Star
Hotel Al-Andalus, advertised as a three-star hotel, appears to have seen better days. Numerous guest reviews suggest that while it holds this rating, the actual experience falls short of what one would expect from such a classification. Many visitors indicate that the hotel's current state would merit a one-star rating rather than three, noting a significant decline in standards and maintenance.
Despite this, there are a few redeeming aspects. Guests have commended the staff, highlighting that there is at least one very good worker who contributes positively to their experience. The dinner menu offers a range of options with the choice among three first courses, three main courses and several desserts, which adds a touch of variety and enjoyment to the stay.
However, overall, the facilities are described as outdated with evident negligence in upkeep. This has led some visitors to describe the hotel as barely suitable for an overnight stopover rather than a comfortable stay. Moreover, the hotel occasionally hosts events such as communions, implying it has some capacity to cater to special occasions despite its general state of disrepair.
In conclusion, while the Hotel Al-Andalus might present as a budget-friendly option, potential guests should temper their expectations regarding its amenities and overall condition.
Outdoor Pool
Hotel Al-Andalus offers a pleasant and enjoyable outdoor pool experience that guests find particularly delightful. The pool area is set within a beautifully maintained garden, teeming with colorful plants that enhance the relaxing ambiance. Although the pool is smaller than some might expect, it compensates with features like massage jets and warm water. Guests appreciate the cleanliness and good water quality, making it a hygienic spot to unwind. The shallow depth of the pool makes it especially suitable for families and children, who seem to enjoy it the most. While the pool is generally a hit, more critical notes mention occasional closures and the added cost not being included in the room price. Nonetheless, the outdoor pool with its spa-like features and user-activated jets, adds a touch of luxury to the overall hotel experience.
Yes, Hotel Al-Andalus has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Al-Andalus.
No, Hotel Al-Andalus doesn't allow dogs.
Yes, parking facilities are available at Hotel Al-Andalus.