Holiday Inn Express - Neptune by IHG
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Summary of reviewsThe Holiday Inn Express - Neptune by IHG receives consistently positive feedback from its guests across several key categories, contributing to a highly satisfying stay experience. The hotel's location is frequently praised for its strategic placement near major travel routes and attractions such as the beach, shopping outlets, and restaurants. Guests appreciate the ease and convenience it offers, making it an ideal choice for those attending nearby events.
Breakfast at the hotel is highly rated, with guests enjoying the diverse selection of fresh, hot options and complimentary offerings such as yogurts and made-to-order pancakes. While there may be occasional issues with machine malfunctions, the attentive staff and clean dining area enrich the breakfast experience, making it a morning highlight for visitors.
The rooms at the hotel stand out for their exceptional cleanliness and spaciousness. Modern and updated, they are equipped with comfortable beds that ensure a restful sleep, contributing to the guest's overall comfort. For families, the large master suites offer ample space and accommodations, adding to the value of the stay. The hotel's overall cleanliness extends to well-maintained facilities, including an indoor pool, garnering favorable remarks despite occasional minor issues.
Staff interactions are notably positive, with guests frequently praising the friendliness and helpfulness of the team. Specific staff members, such as Tiara, Aimee, and Niles, receive special mentions for their outstanding customer care and efficiency during the check-in process. The overall dedication and professionalism of the staff significantly enhance the hotel's welcoming atmosphere.
The indoor pool, although small, provides a pleasant retreat for families, especially children. While some guests report issues with temperature and cleanliness, many still find the pool satisfying. Finally, the hotel's beds receive high marks for comfort, featuring quality mattresses and soft linens, ensuring guests feel pampered during their stay.
In summary, Holiday Inn Express - Neptune by IHG offers a clean, comfortable, and welcoming environment supported by a friendly staff and a convenient location. The positive reviews reflect the hotel's commitment to guest satisfaction across all aspects of their stay.
Categories
Breakfast at the hotel is highly rated, with guests enjoying the diverse selection of fresh, hot options and complimentary offerings such as yogurts and made-to-order pancakes. While there may be occasional issues with machine malfunctions, the attentive staff and clean dining area enrich the breakfast experience, making it a morning highlight for visitors.
The rooms at the hotel stand out for their exceptional cleanliness and spaciousness. Modern and updated, they are equipped with comfortable beds that ensure a restful sleep, contributing to the guest's overall comfort. For families, the large master suites offer ample space and accommodations, adding to the value of the stay. The hotel's overall cleanliness extends to well-maintained facilities, including an indoor pool, garnering favorable remarks despite occasional minor issues.
Staff interactions are notably positive, with guests frequently praising the friendliness and helpfulness of the team. Specific staff members, such as Tiara, Aimee, and Niles, receive special mentions for their outstanding customer care and efficiency during the check-in process. The overall dedication and professionalism of the staff significantly enhance the hotel's welcoming atmosphere.
The indoor pool, although small, provides a pleasant retreat for families, especially children. While some guests report issues with temperature and cleanliness, many still find the pool satisfying. Finally, the hotel's beds receive high marks for comfort, featuring quality mattresses and soft linens, ensuring guests feel pampered during their stay.
In summary, Holiday Inn Express - Neptune by IHG offers a clean, comfortable, and welcoming environment supported by a friendly staff and a convenient location. The positive reviews reflect the hotel's commitment to guest satisfaction across all aspects of their stay.
Business Hotel
The Holiday Inn Express in Neptune offers a 24-hour business center and complimentary Wi-Fi. It is a convenient option for business travelers.
3-Star Hotel
This hotel provides consistent quality and essential amenities for a comfortable stay. Guests can expect clean rooms and reliable service.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express - Neptune by IHG is often praised for its prime and convenient location. Positioned close to the NJ Parkway, it offers easy access for travelers and is ideal for quick trips to nearby attractions. Guests appreciate its proximity to the beach, with some noting a mere 15-minute drive to the sandy shores of Asbury Park, eliminating common parking hassles. The hotel is not only near the beach but is also surrounded by various amenities such as shopping outlets, a popular country club, and a selection of restaurants. A Wawa located right next door adds to the convenience for guests seeking a quick bite or snack. The location is considered safe and is perfect for those whose plans center around nearby events or concerts, reducing travel time to just ten minutes. Overall, the hotel’s strategic placement offers easy access to shopping centers, dining options, and local hotspots, making it a well-regarded choice for visitors to the Neptune area.
At Holiday Inn Express - Neptune by IHG, breakfast generally leaves guests with a positive impression. Many guests appreciate the diverse selection and abundance of options available, including hot offerings and fresh foods, which cater to different preferences. There are mentions of delicious and amazing breakfasts, contributing to a great start to the day for many visitors. The complimentary breakfast is often noted as a bonus, with choices like yogurts and made-to-order pancakes, along with a selection of teas and tasty coffee. While the breakfast area is praised for being clean and well-stocked, it can become crowded during peak times, especially on weekends. The attentive and helpful staff further enhances the overall experience, making breakfast at this hotel a highlight for most guests. However, some reviews point out occasional issues with freshness and machine malfunction, showing there is room for improvement. Despite these minor hiccups, the breakfast service overall receives favorable feedback.
Holiday Inn Express - Neptune by IHG offers guests a highly satisfying stay experience, especially when it comes to their hotel rooms. The prevailing theme among reviews is the exceptional cleanliness and spaciousness of the rooms. Guests frequently highlight the modern and updated nature of both the rooms and the facility itself. Rooms are described as new, incredibly clean, and furnished with comfortable beds, ensuring a restful night's sleep. Many reviewers appreciated the quiet sections of the hotel, enhancing their relaxation and peace of mind. The large, roomy master suites are particularly noted for being accommodating enough for families, offering sufficient space and comfort. For travelers seeking amenities, the hotel provides a nice range of options, contributing further to its convenience. Overall, Holiday Inn Express proves to be great value, offering spacious, modern, and comfortable accommodations in a welcoming atmosphere.
At Holiday Inn Express - Neptune by IHG, guests can look forward to an inviting stay with clean and cozy accommodations. The hotel consistently receives praise for its exceptionally comfortable beds, ensuring a restful night's sleep. Many guests describe the beds as very comfy and even extremely comfortable, highlighting the quality of the mattresses. The soft bed linens add an extra touch of luxury, making guests feel pampered. Although some reviews mention pillows that are a bit too soft, the general consensus is that both pillows and beds provide a high level of comfort. A few guests noted minor issues such as a divot in the mattress impacting their sleep, but overall, the beds contribute positively to the guest experience with their splendid comfort.
The Holiday Inn Express - Neptune by IHG receives high praise from guests for its exceptional cleanliness. Visitors consistently highlight the hotel's spotless environment, which includes clean rooms, well-maintained facilities, and fresh, inviting public spaces. The property appears to benefit from recent renovations, leading to a modern and comfortable atmosphere that complements its cleanliness. Reviewers appreciate the efforts of the friendly and polite staff who maintain this high standard. Many guests note the convenience and safety they feel staying at this hotel. The rooms and facilities, including the indoor pool, are repeatedly described as very clean, making it an appealing choice for travelers seeking a hygienic and comfortable stay. Despite a few isolated incidents of cleanliness issues, the overall impression is overwhelmingly positive, reinforcing the hotel's reputation for maintaining cleanliness throughout the property.
When visiting the Holiday Inn Express - Neptune by IHG, guests can expect an overwhelmingly positive experience with the hotel’s staff. The staff consistently receive high praise for their friendliness, attentiveness, and helpfulness, making guests feel warmly welcomed from the moment they arrive. Check-in is often described as efficient and smooth, with front desk associates going above and beyond to accommodate specific requests such as room preferences.
Individual staff members, including Tiara, Aimee, and Niles, are frequently mentioned for their exceptional service. Tiara’s outstanding customer care sets a standard for others, while Aimee and Niles are noted for their accommodating nature and helpful advice. The custodian and housekeeping staff are commended for maintaining clean environments and providing daily room and bathroom services, enhancing the overall comfort of the stay.
While the majority of reviews highlight the staff's professionalism and eagerness to assist, occasional mentions of minor unprofessionalism indicate some room for improvement. Nonetheless, the dedication and friendly demeanor of the team significantly contribute to the hotel’s welcoming atmosphere, leaving a lasting positive impression on its guests.
The Holiday Inn Express - Neptune by IHG features an indoor pool that has garnered mixed reviews from its guests. On the positive side, many families expressed delight as their children enjoyed the heated pool, which was described as well-maintained and enjoyable for downtime swimming. Guests appreciated that the indoor pool, although small, was clean and suitable for smaller groups, offering a pleasant experience for those looking to relax. However, some visitors noted issues with the pool's availability, citing occasions when it was closed or not open at convenient times. There were also mentions of the pool water being quite cold at times, and reports of the pool area not being as clean as expected. Despite these concerns, many guests still found the pool experience satisfying overall, highlighting it as a nice amenity of the hotel.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Individual staff members, including Tiara, Aimee, and Niles, are frequently mentioned for their exceptional service. Tiara’s outstanding customer care sets a standard for others, while Aimee and Niles are noted for their accommodating nature and helpful advice. The custodian and housekeeping staff are commended for maintaining clean environments and providing daily room and bathroom services, enhancing the overall comfort of the stay.
While the majority of reviews highlight the staff's professionalism and eagerness to assist, occasional mentions of minor unprofessionalism indicate some room for improvement. Nonetheless, the dedication and friendly demeanor of the team significantly contribute to the hotel’s welcoming atmosphere, leaving a lasting positive impression on its guests.
Pool
Yes, Holiday Inn Express - Neptune by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express - Neptune by IHG.
No, Holiday Inn Express - Neptune by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express - Neptune by IHG.
Yes, Holiday Inn Express - Neptune by IHG has a gym.
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