Upstalsboom Heringsdorf receives high marks from guests, particularly for its stunning beachfront location. Positioned right on the promenade, the hotel provides easy access to both the sandy shores of Heringsdorf and the town's charming center. The beautiful setting and outstanding views add to the serene and picturesque environment, making it an ideal choice for those seeking a relaxing seaside retreat.
Guests consistently praise the hotel's breakfast offerings, lauding the extensive, diverse buffet available until 1 PM. The atmosphere during breakfast is often described as pleasant and the quality and variety of food options frequently exceed expectations. Though there have been occasional mentions of crowds, the overall sentiment towards the breakfast experience remains highly positive.
Dinner options at the hotel are similarly well-received. Many guests enjoyed delicious, well-prepared meals in the hotel’s various dining venues, such as the in-house restaurant and bistro. Highlights include flavorful fish dishes and special events like barbecue nights, though a few reviews note inconsistencies in quality.
The rooms are another strong point with visitors appreciating the generous space, clean environment and modern bathrooms. Comfortable beds and efficient room service contribute to a restful stay, even if some found the decor slightly outdated. Cleanliness across the hotel's rooms and common areas is frequently commended, despite minor issues like occasional cobwebs or dirty glasses.
The staff at
Upstalsboom Heringsdorf significantly enhances the guest experience, garnering accolades for their friendliness, attentiveness and proactive service. From the breakfast team to the reception, the staff’s professionalism and warmth make guests feel welcome and well-cared-for.
However, the hotel's Wi-Fi service is an area needing improvement. Several guests reported weak, slow and intermittent connections, especially in the side wing and reception areas, which can be problematic for those needing reliable internet.
The spa and wellness area is another highlight, offering a range of amenities such as a small pool, saunas and comfortable loungers. Guests enjoyed the relaxing atmosphere and sensational treatments, though the wellness area can occasionally feel crowded.
Opinions about the pool are mixed but generally positive with many praising its aesthetic appeal and well-maintained condition. However, some guests found the water temperature too cold and the pool size too small for proper swimming.
The hotel’s proximity to the beach is a notable advantage, providing guests with immediate access to the shoreline and convenient beachside facilities like beach baskets. This location, coupled with friendly staff, makes for a comfortable beach experience.
Parking presents a minor inconvenience with the designated area being a bit of a walk from the hotel, though it is secure and generally manageable for most guests.
Families find
Upstalsboom Heringsdorf an inviting destination with ample activities for children and thoughtful touches like beautifully prepared birthday tables. The convenience of on-site amenities such as bicycle rentals further enriches the family experience, despite the rooms occasionally feeling cramped for larger families.
Beds receive mixed reviews, but many guests find them comfortable and conducive to a good night's sleep. Issues with mattress firmness and placement are noted by some, suggesting room for improvement in this area.
Ultimately, while
Upstalsboom Heringsdorf generally lives up to its 4-star classification with its exceptional location, quality dining, clean and comfortable rooms and outstanding service, there are aspects like Wi-Fi connectivity and room modernization that could be enhanced to fully meet all guests' expectations.