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Summary of reviewsPrestige Lakeside Resort, WorldHotels Elite, is consistently praised by guests for its stunning lakeside location, offering breathtaking views of Kootenay Lake, the surrounding mountains, and a picturesque bridge. The natural beauty, coupled with its convenient proximity to downtown attractions, makes it an ideal retreat for visitors seeking tranquility and easy access to local amenities. Guests appreciate the serene lakeside paths for peaceful strolls, complementing the resort’s charming ambiance.
Breakfast experiences at the resort reflect a mix of positive feedback and suggestions for improvement. While guests delight in the quality of the breakfast offerings, particularly the eggs Benedict, the service does face challenges related to staffing and communication, with some guests wishing breakfast were included with their stay. Nonetheless, the delicious food and generous portions, combined with beautiful lakeside views, enhance the overall dining experience.
Dining at the resort continues to impress, with well-prepared meals that are reasonably priced, making it a popular choice among guests. Though dinner service occasionally experiences wait times due to limited staff, the stunning setting and quality culinary options ensure an enjoyable experience.
Rooms at the resort are celebrated for their spaciousness and cleanliness, with many featuring beautiful vistas of the lake and marina. The modern amenities and comfortable beds contribute significantly to a relaxing stay, with the staff accommodating requests for quieter rooms with scenic views. While some guests suggest minor improvements in decor, the overall consensus is highly favorable regarding room comfort and quality.
The resort’s cleanliness is consistently praised, with tidy, well-maintained rooms and a clean environment throughout the establishment. Impeccable staff service further enriches the guest experience, as the team is noted for their friendliness, attentiveness, and ability to accommodate guest needs effectively. While occasional staffing issues arise, particularly in the restaurant, the positive interactions with helpful and accommodating staff enhance the resort's welcoming atmosphere.
The indoor pool provides a year-round option for guests, though some feel there is room for improvement regarding maintenance and features for children. Despite these challenges, the pool's accessibility is a valued convenience for guests.
The bedding at Prestige Lakeside Resort receives high marks for comfort, with guests often describing it as a cornerstone of a restful night's sleep. While preferences in mattress firmness vary, the overall impression is very positive, ensuring a good sleep experience.
In summary, Prestige Lakeside Resort excels with its unparalleled location, comfortable accommodations, and delightful dining experiences, complemented by friendly and attentive staff, making it a top choice for guests seeking an exceptional lakeside retreat. Show more
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Categories
Dog Friendly Resort
This resort allows dogs and is located next to the Nelson Dog Walk. It offers a gorgeous lake view.
Resort with EV Charging Stations
Resort near Golf Courses
Resort near Ski Resorts
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Indoor Pool
Business Resort
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Indoor Pool
Room Types
King Room with Sofa Bed and Spa Tub - Balcony/Lake ViewThis quadruple room features a spa bath. This quadruple room has a private bathroom and a sofa. Boasting a balcony with lake views, this quadruple room also features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
King Suite with Jetted Tub and Patio - Non-SmokingThis suite's standout feature is the spa bath. This suite offers a private bathroom, and a tea and coffee maker. Rooms on the upper floors are reachable by lift.
King Suite with Jetted Tub and Balcony - Non-SmokingGuests will have a special experience as the suite provides a spa bath. This suite features a private bathroom and a tea and coffee maker. Rooms on the upper floors are reachable by lift.
King Suite with Jetted Tub and BalconyGuests will have a special experience as the suite provides a spa bath. This suite features a private bathroom and a tea and coffee maker. Rooms on the upper floors are reachable by lift.
King Suite with Sofa Bed and Balcony - Non-SmokingThe spacious suite has a private bathroom fitted with a bath and a shower. Rooms on the upper floors are reachable by lift.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room has private bathroom fitted with a bath and a shower. The unit has 2 beds.
King Room with Sofa Bed and Lake View - Non-SmokingThe quadruple room offers a tea and coffee maker, a sofa, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds.
King Studio with Sofa Bed and Kitchenette - Lake View/Non-SmokingThe quadruple room's kitchenette, which features a refrigerator, is available for cooking and storing food. Featuring a balcony with lake views, this quadruple room also offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
King Suite with Sofa Bed and Spa Tub - Balcony/Non-SmokingThe spacious suite provides a tea and coffee maker, as well as a private bathroom featuring a bath or a shower.
King Room with Roll-In Shower and Sofa Bed - Accessible/Non-SmokingThe quadruple room provides a tea and coffee maker, as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
King Room with Sofa Bed - Non-SmokingThe quadruple room offers a tea and coffee maker, a sofa, as well as a private bathroom featuring a bath and a shower. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Queen Room with Two Queen Beds and Spa Tub - Non-SmokingGuests will have a special experience as the quadruple room provides a spa bath. This quadruple room features a private bathroom and a tea and coffee maker. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.
Family Room with Two Queen Beds - Non-SmokingThe family room has a private bathroom fitted with a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
King Studio with Kitchenette - Non-SmokingThe double room's kitchenette, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious double room features private bathroom equipped with a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds and Spa Tub - Balcony/Lake ViewThe spa bath is a top feature of this quadruple room. This quadruple room features a private bathroom, and a tea and coffee maker. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
King Suite with Jetted Tub and Rain Shower - BalconyThis suite features a spa bath. This suite offers a private bathroom, and a tea and coffee maker. Rooms on the upper floors are reachable by lift.
King Suite with Jetted Tub and Terrace - Non-SmokingThis suite features a spa bath. This suite has a desk, a balcony, lake views and a private bathroom.
King Room with Roll-In Shower - Accessible/Non-SmokingThe quadruple room provides a tea and coffee maker, as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Queen Room with Two Queen Beds and Lake View - Non-SmokingThe quadruple room has a private bathroom fitted with a bath and a shower. Boasting a balcony with lake views, this quadruple room also offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
King Room with Sofa Bed and Spa Tub - Non-SmokingGuests will have a special experience as the quadruple room provides a spa bath. This quadruple room features a private bathroom, a tea and coffee maker and a sofa. The unit offers 2 beds.
King Studio with Sofa Bed and Kitchenette - Non-SmokingThe quadruple room's kitchenette, which has a refrigerator, is available for cooking and storing food. The spacious quadruple room features a tea and coffee maker, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Family Room with Two Queen Beds and Lake View - Patio/Non-SmokingThe unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Prestige Lakeside Resort, WorldHotels Elite, boasts an enviable location that consistently impresses guests with its stunning natural views and convenient proximity to local attractions. Nestled right beside Kootenay Lake, the hotel offers breathtaking vistas of the water, surrounding mountains, and picturesque bridge, creating an idyllic setting for a peaceful retreat. Guests frequently highlight the lakeside walking paths that promise serene strolls with views that are nothing short of spectacular.
The resort's prime waterfront position isn't just about natural beauty; it also ensures easy access to a host of amenities. Downtown, with its array of restaurants and shops, is just a short and pleasant walk away, making exploration effortless and enjoyable. This accessibility is further complemented by modern facilities and an atmosphere that manages to be both cozy and stylish, ensuring a comfortable stay.
Whether enjoying the bustling marina or the quietude of nearby parks and beaches, guests appreciate the location for its seamless blend of tranquility and convenience. With excellent service and friendly staff to match, Prestige Lakeside Resort stands out as a top choice for visitors looking to savor the best of what the region has to offer, all within a setting marked by incredible lakeside charm.
Breakfast
At the Prestige Lakeside Resort, part of the WorldHotels Elite collection, the breakfast experience seems to include both positives and areas for improvement. Guests frequently highlight the restaurant's delightful lakeside views and the excellent quality of breakfast options, with particular praise for the delicious eggs Benedict and the overall delicious food. The ambiance of the breakfast setting also receives acknowledgment, creating a pleasant dining atmosphere.
However, several reviews point out some challenges. A significant number of guests are surprised to find that breakfast is not included in the room price, and they express a wish for better communication regarding breakfast tickets. There are mentions of understaffing, leading to longer wait times, even when the restaurant appears empty. Additionally, some guests find the breakfast service schedule less convenient, suggesting it could start earlier. Despite these issues, the generous portion sizes satisfy those with even the largest appetites. The overall experience reveals room for improvement in service efficiency and communication, but the quality of the food and beautiful setting remain appreciated.
Dinner
Nestled by the marina, Prestige Lakeside Resort offers an inviting dining experience with picturesque views. Guests consistently praise the restaurant's excellent culinary offerings, from delicious breakfast options to satisfying evening meals on the patio. The food is well-prepared, tasty, and reasonably priced, striking a balance between quality and affordability. While the dishes receive high marks, it is noted that the service can be slow, largely due to limited staff availability. Despite some challenges in service speed, many guests find their dining experiences at the resort to be enjoyable and commend the pleasant ambiance created by the surrounding scenery. The restaurant remains a popular choice for diners, suggesting a need for additional staffing to further enhance the dining experience.
Rooms
Nestled near the picturesque Lakeside/Rotary Park, Prestige Lakeside Resort offers guests a delightful stay with its modern accommodations. The hotel's rooms are frequently praised for their spaciousness and cleanliness, making them an ideal choice for families, such as those staying in family rooms that lead to a private deck and yard. Many guests highlight the beautiful views of the lake and marina, enhancing their overall experience. The rooms boast comfortable beds and modern amenities, alongside well-kept and beautifully maintained interiors. The attentive staff strive to meet guests' needs, such as accommodating requests for quieter rooms with scenic vistas. While a few visitors mentioned that a touch-up in decor might be beneficial, the consensus is that the quality and comfort of the accommodations contribute significantly to a memorable and relaxing stay.
Beds
Visitors to Prestige Lakeside Resort, part of the WorldHotels Elite collection, frequently highlight the comfort of the beds in their reviews. Guests consistently describe the rooms as spacious, with beds that are notably comfortable. While there is mention of mattresses feeling somewhat soft, overall impressions of the beds are positive, with comments describing them as "super comfortable" and "comfy." The pillows also receive praise for their comfort, contributing to a restful sleep experience. Some guests found the beds to be perfectly firm, while others preferred a softer mattress. Despite varied preferences in firmness, the consensus is that the resort provides a comfortable sleeping environment, ensuring a good night's rest during their stay.
Cleanliness
Prestige Lakeside Resort, WorldHotels Elite offers a charming and stylish retreat by the water. Many guests praise the hotel for its impeccable cleanliness, noting that the rooms are tidy and well-maintained. The resort's environment is consistently highlighted as very clean and inviting, from the cozy interiors to the beautiful lakeside setting. Guests appreciate the friendly staff and comfortable accommodations, with well-equipped rooms that ensure a pleasant stay. The restaurant receives commendations for quality food, complementing the scenic views from the location. Beds are regarded as comfortable, providing restful nights for visitors. It's a lovely spot where cleanliness and attention to detail enhance the overall experience, despite occasional minor issues with room maintenance.
Staff
Prestige Lakeside Resort is distinguished by its remarkable team of attentive and friendly staff. Guests consistently praise the front desk personnel for their excellent service, displaying understanding and going the extra mile, such as offering complimentary breakfast when deemed necessary. Across various areas of the hotel, including the restaurant, staff members are recognized for their friendliness and attentiveness, ensuring a welcoming atmosphere. The team shows great accommodation towards guests, easily attending to needs and requests to enhance the overall stay experience. Additionally, the housekeeping staff receives commendation for being helpful and sweet, further contributing to the pleasant environment. Despite occasional lapses regarding restaurant staffing levels and isolated incidents of rudeness, the overall perception remains highly positive, with the staff celebrated for their helpfulness and accommodating nature.
Pool
The Prestige Lakeside Resort offers an indoor pool that guests have noted as being suitably sized for swimming laps. While it may not be expansive, its indoor location provides a year-round option for guests to enjoy. Those seeking relaxation will appreciate its accessibility for a leisurely swim, though it's recommended to check on its operational status before planning. Families with children have expressed a desire for additional features such as slides or toys to enhance the experience for younger swimmers. It is important for potential visitors to be aware that there have been occasional concerns about maintenance and cleanliness, suggesting room for improvement in these areas. Despite its challenges, the pool continues to be a convenient feature for guests during their stay.
Yes, Prestige Lakeside Resort, WorldHotels Elite has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Prestige Lakeside Resort, WorldHotels Elite.