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Summary of reviewsHomewood Suites by Hilton Needham Boston impresses guests with its well-rounded offerings, earning consistent praise for its location, cleanliness, service and amenities. The hotel's location is particularly appreciated for its convenience, being close to colleges, highways, stores and restaurants, while only a short drive from downtown Boston. Free parking and a quiet surrounding neighborhood further enhance its appeal.
Guests generally enjoy the included breakfast, which offers a good variety of options and a pleasant dining atmosphere, despite occasional suggestions for more variety and temperature consistency. The hotel's rooms are frequently highlighted for their spaciousness, cleanliness and practical amenities, particularly the well-equipped kitchenettes that make extended stays comfortable. Comfort extends to the beds as well with many guests noting their high comfort levels, though there are some varied opinions on mattress firmness and sofa bed quality.
Cleanliness is a standout feature across the board with both rooms and common areas maintaining high hygiene standards. The modern design and well-kept facilities further contribute to a positive guest experience. The staff at Homewood Suites by Hilton Needham Boston earn significant praise for their friendliness and helpfulness with special mentions of individual team members enhancing the overall service quality.
The gym is reasonably well-equipped and appreciated by guests, despite sporadic maintenance and cleanliness concerns. Parking is highlighted as notably convenient with ample, well-lit spaces available, adding reassurance and ease for visitors.
Families find the hotel very accommodating, thanks to large, comfortable rooms and amenities like the in-room kitchenettes and various breakfast options. A minor shortcoming noted by some families includes the occasional lack of towels.
Overall, the hotel delivers a strong value-for-money proposition. Many reviews highlight that it offers an experience closer to a 4.5-star hotel at a 3-star price with general guest satisfaction consistently high. Most reviewers express their intent to return, reflecting the hotel's commitment to providing an excellent stay for its guests. Show more
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Hotel Taking Steps Towards Sustainability
Homewood Suites hotels often participate in Hilton's LightStay program, which tracks and manages their environmental impact, focusing on energy and water conservation and waste reduction.
Business Hotel
This Homewood Suites offers spacious suites with full kitchens, ideal for business travelers needing extended stays. It provides complimentary Wi-Fi, a business center, and meeting facilities. The hotel's location in Needham is convenient for accessing local corporate offices.
Hotel with Parking
Homewood Suites by Hilton Needham Boston offers complimentary self-parking for its guests, providing a convenient and free solution for vehicle owners. The parking is on-site.
Accessible Hotel
Homewood Suites by Hilton is a brand known for offering accessible suites. This hotel is expected to have features to accommodate guests with disabilities.
Hotel with Indoor Pool
Features a heated indoor pool. Offers family-friendly amenities. Provides complimentary breakfast and parking.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Heated Pool
Room Types
King Studio Suite - Non-SmokingIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The studio features air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV. The unit has 1 bed.
Deluxe King Studio Suite - Non-SmokingIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and has a TV, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and has a TV, a tea and coffee maker, a seating area and heating.
Queen Studio with Two Queen Beds - Non-SmokingIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and has a seating area with a TV, a tea and coffee maker and heating. The unit has 2 beds.
One-Bedroom Queen Suite with Two Queen Beds - Non-SmokingThe well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and a microwave. This suite is air-conditioned and has a TV, a tea and coffee maker, a seating area and heating.
King Studio - Mobility and Hearing Access/Non-SmokingThe unit offers 1 bed.
King Suite - Hearing Access/Non-SmokingIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The suite offers air conditioning, a tea and coffee maker, a seating area, heating and a TV.
Guest Reviews
8.7
Very Good
Location
The Homewood Suites by Hilton Needham Boston receives high praise for its convenient and practical location. Guests appreciate its proximity to family in Needham, colleges such as Boston College and Babson College and its easy access to highways, making it a short 20-25 minute drive to downtown Boston. The hotel is situated near numerous stores and restaurants, although some note that you may not find dining options within walking distance and it resides in a more industrial area. Free parking adds to the convenience and the location is described as ideal for those with specific travel requirements, despite some freeway noise. The surrounding neighborhood is quiet and conducive to work with large, clean and efficient rooms enhancing the overall guest experience.
Breakfast
The breakfast at Homewood Suites by Hilton Needham Boston receives generally positive feedback from guests. Many have enjoyed that it is included in the room rate and appreciate the good variety of options, including omelets, oatmeal, waffles, muffins, cereal and beverages like coffee, tea and hot chocolate. The breakfast area is noted for its ample seating and pleasant atmosphere. Guests frequently describe the breakfast as good, decent or very good with some even calling it excellent or splendid.
However, some guests feel that the breakfast could offer more variety and note occasional issues like food not being hot enough and a limited selection. Despite these points, the overall impression is that the breakfast is a valuable addition to the stay, making the hotel a good alternative near Boston.
Rooms
Homewood Suites by Hilton Needham Boston receives consistently high praise for its inviting and well-designed rooms. Guests frequently highlight the spaciousness and cleanliness of the accommodations, which make them ideal for families and extended stays. Many reviews emphasize the comfort provided by large, airy rooms equipped with practical kitchenettes, which add a home-away-from-home feeling. The beds are described as extremely comfortable, contributing to a restful stay.
The hotel's modern and well-maintained facilities, including spotless bathrooms and functional layouts, also stand out. Visitors appreciate the easy check-in and checkout processes and commend the pleasant and helpful staff. The common areas and additional amenities such as a nice pool area and practical parking are also valued. The property’s location makes it a convenient choice for those visiting the Boston area.
In summary, Homewood Suites by Hilton Needham Boston excels in offering spacious, clean and comfortable accommodations with well-equipped kitchens, making it a top choice for both short and extended stays.
Beds
Homewood Suites by Hilton Needham Boston is generally praised for its comfortable beds and spacious rooms, making it a suitable choice for families. Many guests noted that the beds were comfortable or very comfortable with some even describing them as wonderful and SO comfy. The rooms are highlighted as not only roomy but also clean and pleasant.
However, opinions on the bedding are not entirely unanimous. A few guests mentioned issues with softness; some found the mattresses on regular beds too soft, while others noted that the sofa bed mattresses and pull-out sofas were uncomfortable. One review specifically mentioned an old, hard mattress that felt like wire coils, indicating that experiences with bed quality may vary.
Overall, while a majority of guests found the beds comfortable and conducive to a good night's sleep, the inconsistency in mattress firmness and sofa bed comfort points to areas for potential improvement.
Cleanliness
Homewood Suites by Hilton Needham Boston is consistently praised for its high standards of cleanliness, making it an appealing choice for travelers who value hygiene. Reviews highlight the hotel as very clean, spacious and equipped with modern amenities. Guests often commend the cleanliness of the rooms, describing them as sparkling clean and comfortable. Many noted the hotel's common areas and public spaces also maintain a high level of cleanliness.
The staff at the property receive positive remarks for their friendliness and helpfulness, contributing to a welcoming atmosphere. Additionally, the hotel's design and upkeep are appreciated with guests finding the environment to be well-maintained, modern and comfortable. Clean and spacious rooms, coupled with modern facilities, underscore a commitment to ensuring guest satisfaction.
While the majority of reviews are positive, a few guests pointed out issues with maid service frequency and availability. Despite this, the overall consensus leans heavily towards praising the hotel's cleanliness and the accommodating nature of its staff, making Homewood Suites by Hilton Needham Boston a favorable option for a pleasant and hygienic stay.
Staff
Homewood Suites by Hilton Needham Boston boasts a commendable team that significantly enhances the guest experience. The staff at the hotel are frequently recognized for their friendliness and helpful demeanor, consistently leaving a positive impression on visitors. Guests have highlighted the exceptional service of individuals such as Solomon and Abi, who are described as professional, outstanding and attentive. The front desk personnel, in particular, are noted for their accommodating nature, making check-in and other interactions pleasant and efficient.
The staff's politeness and willingness to assist guests are recurrent themes in the reviews. Instances of staff members going above and beyond, like helping when guests were locked out of their rooms, demonstrate a commitment to excellent customer service. The reception team is also commended for their super-friendly and courteous approach, contributing to a welcoming atmosphere.
Despite one mention of impatience, the overwhelming majority of feedback praises the team's dedication and helpfulness. The well-maintained and clean environment of the hotel further complements the high level of service provided by the staff. Overall, the team's friendliness and proactive assistance make Homewood Suites by Hilton Needham Boston a standout choice for travelers seeking attentive and reliable service.
Gym
The gym at Homewood Suites by Hilton Needham Boston offers a range of facilities, including elliptical machines, treadmills, weights and benches. Guests generally appreciate the fitness room, describing it as large and well-appointed with new equipment. However, some reviews indicate that the gym equipment requires better maintenance and cleaning. Despite these issues, the gym is considered to provide good value for the cost, contributing to an overall positive experience with the hotel's fitness amenities.
Parking
The parking situation at Homewood Suites by Hilton Needham Boston receives positive remarks from guests. One of the standout features is the convenience of free parking on-site, making it easy for guests to come and go without worrying about extra charges. The availability of ample, well-lit parking spaces adds to the overall sense of security and convenience. Additionally, guests appreciate the plentiful parking options, which ensure that there is always a spot available. This practical amenity is complemented by the friendly staff, enhancing the overall guest experience. In the nearby area, guests can also enjoy various stores and eateries, adding more value to the stay.
Family
Homewood Suites by Hilton Needham Boston provides an excellent option for families seeking a comfortable and spacious stay. The hotel boasts large rooms that are well-suited for families, offering enough space for groups of various sizes, including families of three, four or even five members with children. Reviewers praised the spacious suites, noting their convenience and comfort after a busy day in the city.
The staff received positive feedback for being friendly and helpful, enhancing the overall family-friendly atmosphere of the hotel. Breakfast options were also commended, catering well to family needs. Additionally, the presence of a handy little kitchen area in the suites was highlighted as a beneficial feature for families.
While there was a minor issue with the number of towels provided, the general consensus points to Homewood Suites as a quiet, family-friendly environment ideal for both relaxation and easy access to city activities.
3 Star
The Homewood Suites by Hilton Needham Boston presents itself as an attractive choice for travelers seeking quality accommodations at a reasonable price. Guests have described it as delivering a 4.5-star experience while only requiring the budget of a typical 3-star hotel, suggesting excellent value for money. Review scores frequently range from good to very good with many ratings clustering around 8.00/10 and 9.00/10, indicating a generally high level of guest satisfaction.
The hotel's facilities and services appear to be well-maintained, adding to the overall positive experience. The majority of reviewers expressed their intention to return, citing their pleasant stays and the consistently good to very good service they received. Descriptors like well-maintained and pleasant surface regularly in reviews, further highlighting the hotel's commitment to providing a comfortable and appealing environment for its guests.
Yes, Homewood Suites by Hilton Needham Boston has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Homewood Suites by Hilton Needham Boston.
Yes, Homewood Suites by Hilton Needham Boston welcomes dogs.
Yes, parking facilities are available at Homewood Suites by Hilton Needham Boston.
Yes, Homewood Suites by Hilton Needham Boston has a gym.