Hotel Due Mari in Sestri Levante benefits from an exceptional location, offering convenient access to both the Bay of Silence and the city center. Its proximity to stunning beaches, panoramic views and the nearby train station make it ideal for relaxation and exploration. Despite some criticism, parking availability enhances its overall convenience, blending a central location with serene surroundings.
Guests highly praise the hotel’s breakfast for its variety, abundance and quality with options catering to various dietary needs served in picturesque settings like shaded terraces or by the pool. The dinner experience at the on-site restaurant is also noteworthy, though a few guests mentioned occasional service issues.
The hotel exudes old-fashioned charm, complemented by lush greenery and flowers, despite some rooms being small and having outdated decor. Cleanliness is a standout feature with both rooms and common areas maintained in immaculate condition. The exceptional cleanliness, combined with the friendly and professional staff, elevates the overall hospitality experience.
The staff at
Hotel Due Mari are frequently commended for their professionalism, friendliness and willingness to accommodate requests, contributing significantly to the welcoming atmosphere. Specific members of the team, such as Mrs. Milena and Mrs. Cristina, receive special mention, showcasing the personalized care and dedicated service that guests appreciate.
The outdoor saltwater pool and children's pool are highlights with the rooftop pool offering spectacular views. Despite some feedback regarding the smaller indoor pool, the poolside bar and excellent service enhance the overall relaxation experience. The hotel's parking facilities are advantageous, though some guests find the daily fee high.
Mixed reviews about the beds reveal that comfort levels vary with some guests finding them very comfortable while others reported issues with hardness and sagging mattresses. Although the hotel holds a four-star rating, some guests feel it falls short in certain areas, particularly regarding room updates and overall amenities versus cost. Despite this, many aspects, such as breakfast quality and friendly service, do align with four-star standards.
Overall,
Hotel Due Mari shines in several areas, particularly its outstanding location, exceptional cleanliness and dedicated staff, ensuring a pleasant stay for guests. However, there are aspects, particularly in room comfort and some outdated features, that could benefit from improvement to fully meet four-star expectations.