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Summary of reviewsValue The Hotel Sendai Natori is particularly noted for its strategic location, especially for travelers with vehicles. Positioned along National Route 4, it offers easy access to Sendai Airport, making it convenient for early morning flights. While it is a bit of a walk from the nearest train stations, ample parking spaces nearby enhance its accessibility. Guests benefit further from a surrounding area filled with various restaurants, shops and a local Seven Eleven, adding to the overall convenience. The room rates are reasonable, providing a good balance between cost and utility.
The hotel’s breakfast consistently receives high praise, being described as delicious, plentiful and varied. The buffet-style breakfast, which includes local foods and side dishes like salad and miso soup, is especially popular. The spacious and relaxing breakfast venue, starting at 6:00 AM, is appreciated by early travelers. Breakfast being included in the room rate adds significant value to the stay.
Dinner at the hotel is also impressive with guests commending the affordability and deliciousness of the meals. The dinner buffet offers a variety of options and meal plans that include both breakfast and dinner are particularly valued. Travelers have noted the excellent hygiene management in the dining areas, enhancing the overall dining experience.
The rooms at the hotel are a mix of strengths and challenges. While the queen beds are comfortable and the rooms relatively quiet, issues with cleanliness, temperature control and minimal amenities are noted. Some rooms exhibit signs of wear and have occasional odor and mold issues, especially in the bathrooms. However, for those seeking basic accommodations, the hotel provides a reasonable experience.
Cleanliness at the hotel garners mixed reactions. While some guests found the rooms clean and the hygiene management good, others highlighted issues with dust, mold and outdated decor. This suggests that while some efforts are being made, there is room for improvement in maintaining thorough cleanliness.
The staff at Value The Hotel Sendai Natori are widely praised for their kindness, thoughtfulness and helpful nature. Guests consistently remark on the staff's friendly demeanor, excellent customer service and their efforts to assist with luggage, provide guidance and ensure a smooth check-in and check-out process. The staff’s positive interactions significantly contribute to the overall pleasant experience at the hotel.
Wi-Fi service has been identified as an area needing improvement. Many guests experienced weak or intermittent connections with some noting complete lack of connectivity at times. Cellular signal strength was also a concern for some.
Parking at the hotel is highlighted as a convenient feature with ample and free parking spaces available. However, the distance from the main entrance and the layout of the parking areas can pose minor inconveniences.
Regarding bed comfort, while many guests found the beds spacious and cozy, some noted the firmness and thinness of the mattresses and futons as drawbacks. Dust on the bed was also mentioned by some guests, which could be an issue for those with allergies.
Overall, Value The Hotel Sendai Natori provides a practical and convenient stay, particularly for travelers needing easy airport access and those traveling by car. Rooms and amenities are basic, but the hotel’s strategic location, excellent dining options and commendable staff service stand out as key positives. Show more
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Categories
Hotel with Parking
This hotel offers parking facilities, making it a practical choice for visitors driving to Sendai Natori. It is rated very good by guests.
Cheap Hotel
This hotel offers affordable accommodation in the Sendai Natori area. Value The Hotel provides essential amenities at a reasonable price.
Business Hotel
Room Types
Single Room - SmokingCompact room with an LCD TV, a fridge and an electric kettle. It comes with an attached bathroom and an alarm clock.
Single Room - Non-SmokingThe single room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This single room features pajamas, heating and a flat-screen TV. The unit offers 1 bed.
Double Room with Small Double Bed - Non-SmokingThe double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Double Room - Non-Smoking The double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This double room features pajamas, heating and a flat-screen TV. The unit offers 1 bed.
Single Room - Non-Smoking - "RISE Room"This single room features high-resilience mattresses and pillow.
Double Room - SmokingThe double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Single Room - No Daily Cleaning - Non-SmokingThe single room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This single room features pajamas, heating and a flat-screen TV. The unit offers 1 bed.
Single Room - No Daily Cleaning - Smoking The single room provides air conditioning, an electric kettle, as well as a private bathroom featuring a bath and a shower. This single room features pajamas, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.0
Good
Location
Value The Hotel Sendai Natori stands out for its strategic location, especially for travelers with vehicles. Situated along National Route 4, it offers easy access by car and is conveniently close to Sendai Airport, making it a practical choice for early morning flights. Although it is a bit of a trek from the nearest train stations like Natori and Minamisendai, typically around a 30-35 minute walk, the presence of ample parking spaces behind the hotel compensates for this distance.
The surrounding area enhances its convenience, featuring a Seven Eleven and various restaurants and shops, including a Kura Sushi, right nearby. Guests appreciated having a range of commercial facilities close by, which also adds to the overall convenience for those who need quick access to amenities.
The room rates are considered reasonable, especially given the proximity to Sendai and the convenience of the location. Some reviews noted safety and tranquility in the area, contributing to a comfortable stay. While some guests mentioned a lack of cleanliness and the need for better in-room amenities, the overall consensus points to a beneficial balance between cost and convenience, particularly for those traveling by car or needing quick access to the airport.
Breakfast
Value The Hotel Sendai Natori receives high praise for its breakfast offerings. Guests consistently describe the breakfast as delicious, plentiful and satisfying. The breakfast buffet is a particular highlight, boasting a wide variety of dishes, including local foods and numerous side dishes like salad and miso soup. Many guests appreciate that breakfast is included in the room price, considering it both convenient and cost-effective. The dining experience is further enhanced by a spacious and relaxing breakfast venue, making the morning meal a comfortable experience.
The breakfast service begins at 6:00 AM, which is especially appreciated by those with early schedules. The staff's polite and friendly demeanor during breakfast service contributes positively to the overall experience. The inclusion of free coffee and the option to indulge in a leisurely meal are noted benefits, adding value to the stay.
Overall, the breakfast at Value The Hotel Sendai Natori stands out not only for its taste and variety but also for its excellent cost-performance ratio, making it a well-regarded feature of the hotel.
Dinner
Value The Hotel Sendai Natori offers an impressive dining experience that has received considerable praise from its guests. The hotel's buffet-style breakfast and dinner are both reasonably priced with the dinner being a particularly great deal at 1,200 yen, providing a satisfying and substantial meal. Guests have specifically commended the wide variety and deliciousness of the meals, highlighting both homely flavors and the excellent hygiene management of the dining area. The dinner typically includes one main dish accompanied by 5-6 other buffet items, ensuring a plentiful and satisfying selection.
Additionally, the inclusion of both breakfast and dinner in certain meal plans is highly appreciated, adding extra value to the stay. The hotel's affordable yet delectable meals make it a popular choice for budget-conscious travelers. It is worth noting that the breakfast can be busy between 6 to 7 o'clock and guests might want to plan accordingly. While most reviews focus on the positive aspects of the meals, a few point out the practicalities such as the early departure times and parking facilities, which are free for travelers with cars. Overall, the dining experience at Value The Hotel Sendai Natori seems to bolster its reputation as a great place to stay.
Rooms
Value The Hotel Sendai Natori offers rooms that are small and, in some cases, uncomfortable due to cleanliness issues and temperature control. While the queen bed is comfortable and the rooms can be relatively quiet, guests have noted that the amenities are minimal and the decor shows signs of wear, such as peeling wallpaper and old carpets. Some rooms have a bad odor and visible dust and mold, particularly in the bathrooms and around the air conditioning units.
The hotel design features rooms made from cargo containers, which has affected their insulation—resulting in the rooms being uncomfortably cold at times. On a positive note, some guests found the rooms to be reasonably clean and the overall noise level to be low. However, there are consistent mentions of the small room size and occasional disturbances from other guests. For those seeking simplicity and basic amenities without high expectations for space and luxury, this hotel may suffice, but it might not meet the preferences of more discerning travelers.
Beds
Value The Hotel Sendai Natori offers somewhat mixed experiences when it comes to bed comfort. On the positive side, many guests appreciated the spacious and comfortable beds, highlighting their ample size and coziness. Some found the mattresses comfortable, adding a pleasant touch to their stay.
However, there were several mentions of the beds being on the firmer side with some guests finding the mattresses too hard, which affected their sleep quality. The cushions and futons also received criticism for being too thin or small, making it challenging for those who are used to softer sleeping surfaces. Dust on the bed was an occasional issue, particularly for guests with allergies.
Overall, while many guests felt the beds were both spacious and comfortable, some encountered problems with firmness and the overall quality of the bedding materials.
Cleanliness
Value The Hotel Sendai Natori receives mixed feedback concerning its cleanliness. On a positive note, some guests found the hotel clean and appreciated its effort to maintain hygiene and save energy. The rooms offer a decent level of cleaning with a few reviewers highlighting excellent hygiene management.
However, a significant number of guests reported issues such as dust accumulation, particularly on air conditioner vents, walls and floors. Mold is another recurring problem, especially in the bathrooms. Several guests mentioned dirty bathtubs with instances of hair and dust present. The carpet’s state also drew negative comments, described as being stained and worn out. The presence of dirt on walls, wallpaper and other surfaces received criticism too.
Overall, the hotel provides a satisfactory level of cleanliness for some but may need improvements in thoroughness, especially regarding dust and mold.
Staff
Value The Hotel Sendai Natori boasts a commendable team of staff who have left a positive impression on numerous guests. The general consensus highlights their kindness, thoughtfulness and helpful nature. Many guests have remarked on the staff's friendly demeanor and the excellent customer service they provide, particularly at the front desk where responses were often described as remarkably good.
The staff is noted for being diligent and accommodating with numerous mentions of their polite and pleasant interactions. Guests appreciated their efforts, such as carrying luggage to rooms and providing guidance around the hotel. The check-out process was often handled with notable kindness and the staff's flexibility and positive responses stood out, even during late check-ins.
Additionally, many guests felt welcomed with smiles and courteous greetings, underscoring the staff's consistent commitment to a high standard of service. From smoothly managing room exchanges to ensuring a warm reception, the team clearly prioritizes guest satisfaction. Overall, the staff at Value The Hotel Sendai Natori are regarded as a significant asset to the hospitality experience provided at the hotel.
Wi-Fi
Value The Hotel Sendai Natori has received mixed feedback regarding its Wi-Fi service. Guests have frequently mentioned that the Wi-Fi connection tends to be weak and often disconnects. Additionally, there have been instances where the Wi-Fi signal was completely unavailable, leaving guests unable to stay connected. Cellular signal strength has also been a concern, as some guests found themselves out of range and without a connection. While the hotel's Wi-Fi service seems to have significant room for improvement, travelers should be prepared for potential connectivity issues during their stay.
Parking
The parking situation at Value The Hotel Sendai Natori offers several conveniences and a few considerations for guests to be aware of. Many reviewers highlighted the ample and spacious parking lot located behind the hotel, making it easy to find a parking spot even during busy times. Free parking is a major perk that numerous guests appreciated, as it adds to the overall value of the stay. The convenience of not having to pay for parking was frequently mentioned positively.
However, some guests noted that the parking lot is a bit far from the hotel's main entrance, requiring a short walk which can be less convenient, especially in poor weather or late at night. Additionally, the parking lot's layout was described as somewhat difficult to navigate with some areas being narrow and tricky to park in. A few reviewers found the second parking area even farther away and less accessible.
In summary, while the free and spacious parking adds significant value, the distance and layout of the parking facilities may pose minor inconveniences for some guests.
No, Value The Hotel Sendai Natori doesn't have any pool.
No, a spa isn't available at Value The Hotel Sendai Natori.
No, Value The Hotel Sendai Natori doesn't allow dogs.
Yes, parking facilities are available at Value The Hotel Sendai Natori.
No, Value The Hotel Sendai Natori doesn't have a gym.