Natal-5.86758000,
-35.18049400,
Rua José Americo De Carvalho, 8896 - Ponta Negra(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Costa do Atlantico is highly regarded for its prime location on Ponta Negra Beach, providing easy access to attractions, traditional restaurants, bars and entertainment options. Its proximity to renowned eateries and the beach's beautiful ocean views add to its charm. Guests appreciate the clean and spacious rooms, excellent breakfast and helpful and friendly staff, making it a convenient choice for both leisure and business travelers.
The breakfast experience generally receives praise for its abundance and variety with many finding it delicious and a major highlight of their stay. While some guests noted issues with the quality and freshness of certain items, the overall breakfast offering meets expectations for most travelers.
Dinner at the hotel's restaurant sees mixed reviews. Although the food quality is commendable, the cost is often deemed high and the early closing time of the bar and restaurant limits late-night dining options.
Rooms at the hotel offer both comfort and space with appreciated amenities like air conditioning, balconies and comfortable beds. However, several guests have highlighted the need for renovations due to issues such as musty smells, broken furniture and outdated bathrooms. Cleanliness standards appear inconsistent with some rooms being spotless while others face issues like insects and poor maintenance.
The staff at Hotel Costa do Atlantico are frequently praised for their attentiveness and friendliness, though there are occasional mentions of insufficient employees during breakfast and minor issues with payment processes.
The hotel's Wi-Fi service receives criticism for its unreliability with weak signals particularly in the rooms, whereas the common areas have better connectivity.
The pool area is a notable highlight, characterized by its cleanliness and inviting nature. Guests enjoy the well-maintained leisure areas and the overall atmosphere, despite occasional reports of dirt and suggestions for improvements like extended pool hours.
Being near Ponta Negra Beach enhances the hotel's appeal, offering guests beautiful views and easy beach access, though some find the routes to the beach challenging.
The parking situation is a point of concern with limited street parking and mixed feelings about its safety and security.
Hotel Costa do Atlantico is especially praised by families who find the environment welcoming and the rooms suitable for family stays. Despite minor issues, the overall family-friendly atmosphere and the staff's helpfulness make it a recommended choice for family vacations.
Overall, Hotel Costa do Atlantico offers great value with its strategic location, spacious accommodations and friendly service, making it a comfortable option for a memorable stay. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel provides a comfortable stay with various amenities suitable for families. It is well-regarded for its overall quality and service.
3-Star Hotel
Located in Ponta Negra, this hotel is close to numerous restaurants and bars. Its convenient location and essential amenities make it a suitable choice for budget-conscious travelers.
Hotel with Children's Pool
Hotel Costa do Atlantico features an outdoor swimming pool and a children's pool. It is situated in Ponta Negra, close to the beach and shopping options. The hotel offers air-conditioned rooms and a free buffet breakfast.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Children's Pool Pool Swim Up Bar Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Room Types
Standard Double or Twin RoomThis twin/double room features air conditioning and minibar.
Deluxe RoomThe spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower.
Standard Triple RoomThe unit has 5 beds.
Deluxe Triple RoomThe unit has 5 beds.
Guest Reviews
7.8
Good
Location
Hotel Costa do Atlantico boasts a prime location that receives consistent praise from guests. Nestled on Ponta Negra Beach, the hotel provides easy access to various attractions, making it a convenient choice for travelers. Its proximity to traditional restaurants, bars, craft shops and food parks ensures that guests have a plethora of dining and entertainment options within walking distance.
The location is ideal for those looking to attend events at the nearby convention center and for those who simply want to enjoy the vibrant nightlife of Natal. The hotel stands just a few meters from renowned eateries like Mangai and Camarões, widely acclaimed for their culinary offerings.
The beautiful ocean views, coupled with quick access to the beach, add to the hotel's charm. Guests appreciate the clean and spacious rooms, excellent breakfast and the helpful and friendly staff. Despite some noting the distance from the city center, the convenience of the location, combined with the hotel’s amenities like the pool and organized environment, provides great value and a comfortable stay.
In summary, Hotel Costa do Atlantico is highly regarded for its strategic and beautiful setting, making it a top choice for both leisure and business travelers.
Breakfast
The breakfast experience at Hotel Costa do Atlantico offers a mixed bag of reviews from guests. Generally, it has received praise for its abundance and variety with many noting that it is well-served, delicious and plentiful. The breakfast room's spaciousness and pleasant ambiance are also highlighted as positive aspects. Many guests found the breakfast to be a major highlight of their stay, often describing it as excellent, diverse and complete with a good selection of items that are frequently replenished.
However, not all comments were overwhelmingly positive. Some guests felt that the quality and flavor of certain items fell short and a few noted that the breakfast could be repetitive with limited options for those seeking variety, especially in fruits and sweet items. There were also mentions of occasional poor-quality items, including flavorless or cold dishes and dissatisfaction with the freshness of some foods like cakes and juices.
Despite the occasional criticism, the breakfast at Hotel Costa do Atlantico seems to meet expectations for most guests, offering a hearty start to the day with a wide range of choices that cater to different tastes. Improvements could be made in the consistency and variety of offerings to ensure a more uniformly positive dining experience.
Dinner
Hotel Costa do Atlantico offers a dining experience that has seen mixed reviews. Guests have noted that the food served at the restaurant is of good quality and fairly priced with some finding it satisfactory. However, there have been concerns about the overall cost of dining with both lunch and dinner described as expensive by several guests. Some specific issues have been raised, such as the lack of simple accompaniments like a salad with an omelet and the high prices on the menu.
The operating hours of the bar and restaurant, which close at 8pm, have been cited as a drawback, as it limits late-night dining options within the hotel. Additionally, the safety of walking to nearby restaurants at night is a concern, further complicating dining plans for guests.
In summary, while the quality of individual dishes at Hotel Costa do Atlantico can be commendable, the overall dining experience may fall short in terms of value for money and convenience, particularly given the early closing times and safety concerns for off-site dining.
Rooms
Hotel Costa do Atlantico offers mixed experiences when it comes to its room accommodations. On a positive note, many guests appreciated the spacious and well-ventilated rooms, which often include amenities like air conditioning, balconies and comfortable beds. The rooms are generally cleaned daily with fresh towels provided and some rooms offer beautiful views of the beach and Morro do Careca. Many reviewers found the rooms cozy and well-equipped, enjoying features such as Netflix and Wi-Fi.
However, several guests noted that the rooms are quite old and in dire need of renovation. Common complaints included musty smells, broken furniture, cracked plaster and inadequate lighting. Bathrooms also drew criticism for being outdated, poorly maintained and even dangerous at times. Issues such as broken bathroom windows secured with tape, exposed wiring and very small shower stalls were frequently mentioned.
Cleanliness standards appeared inconsistent with some guests finding their rooms spotless while others encountered cockroaches, leftover food and dust. Despite the comfortable beds and spacious accommodations, the need for updates and improved maintenance was a recurring theme in the reviews. Overall, it seems that while the hotel has the potential to provide pleasing stays, significant improvements are needed to meet the expectations of all its guests.
Beds
Hotel Costa do Atlantico has received mixed feedback regarding its beds. Many guests complimented the comfort of the beds, noting that they were cozy and conducive to a good night’s sleep. Descriptions such as "comfortable bed", "very cozy" and "good bed" suggest that a portion of visitors had pleasantly restful experiences. Similarly, several reviews highlighted the spaciousness of the rooms and the effective air conditioning, which likely contributed to a more comfortable stay.
However, some reviews pointed to significant issues with the bedding quality. Complaints about old and worn-out mattresses, often described as too soft, noisy or damaged, were common. Instances of beds being uncomfortably joined from two single beds, sagging mattresses and beds with uneven surfaces further detracted from the overall comfort. Dirty and thin bed linens were also cited as a concern.
In summary, while some guests found the beds at Hotel Costa do Atlantico to be comfortable and cozy, there is a notable need for improvement in terms of mattress quality and bed maintenance to enhance the guest experience uniformly.
Cleanliness
Hotel Costa do Atlantico receives mixed reviews regarding cleanliness with many guests praising daily room cleaning and fresh-smelling towels. Positive feedback highlights clean and organized rooms with several guests noting the high standards of cleanliness within the rooms and common areas. The apartments are often described as very clean and spacious and the cleaning staff is generally seen as attentive and gentle.
However, there are significant reports of inconsistencies. Some guests have noticed cleanliness issues, including dirty rooms with sand on the floor, mold in various places and even insects like cockroaches found in bathrooms and pool areas. The maintenance of facilities is sometimes criticized with some guests pointing out issues such as jamming old doors, broken light switches and dirty bathrooms. There are also mentions of cleaning staff not adhering to requests, leaving some areas like under the beds unattended.
Overall, while many guests find the hotel's cleanliness satisfactory or even excellent, there is a notable portion who have experienced lapses in hygiene and maintenance, indicative of areas needing improvement.
Staff
The reviews for Hotel Costa do Atlantico frequently highlight the attentiveness and friendliness of the staff. Guests often describe the staff as polite, helpful and efficient with several particular mentions of the excellent reception and courteous service. The hotel's team is noted for going out of their way to assist guests and making them feel comfortable throughout their stay.
However, not all feedback is uniformly positive. A few reviews point out issues such as a lack of employees during breakfast, confusing information about accommodations and occasional problems with payment processes. Some guests noted that certain staff members seemed pressed or less enthusiastic and a few mentioned that employee support could be improved.
While housekeeping, particularly the cleaning staff and reception generally receive high praise, sporadic comments indicate that not all areas are consistent in service quality. Despite some isolated shortcomings, the overall impression of the staff remains largely positive with many guests feeling well-attended and expressing a willingness to return.
Wi-Fi
Hotel Costa do Atlantico offers an inconsistent Wi-Fi experience according to guest reviews. While some guests have reported that the Wi-Fi worked well on occasions, the majority have experienced significant issues. The signal strength is commonly described as very weak and frequently, it does not reach the rooms, making it unreliable for guests who need internet access in their bedrooms.
Patrons have noted that the internet connection is often slow and unstable with frequent drops and fluctuations. In fact, some have mentioned that the Wi-Fi only functions adequately in common areas such as near the reception, but fails to connect properly within the rooms themselves.
These Wi-Fi shortcomings are exacerbated by instances where the connection interferes with television services, further impacting the guest experience. The recurring theme suggests that the internet facilities could benefit from substantial improvements to ensure a more reliable and satisfactory service for all hotel visitors.
Pool
Hotel Costa do Atlântico offers a reliably commendable pool experience for its guests, consistently praised for its overall cleanliness, appeal and size. The pool area, described by many as excellent and very inviting, serves as a considerable attraction. Reviews highlight the pool as very good, clean and with well-maintained leisure areas.
The outdoor pool garners particular appreciation for its beauty and ideal suitability for adults. Guests frequently mention a great pool, enjoying both its aesthetics and cleanliness. The pool area is also noted for having a nice atmosphere with good service from the staff, enhancing the overall experience.
Despite these positive remarks, there is some room for improvement. A good number of guests have noted that pool cleaning could be improved with reports of occasional dirt, mud and even cockroaches. Some suggestions for enhancing the experience include extending pool hours and improving the quality and service of the pool bar, which some found lacking.
However, the recurring positive feedback on the pool's cleanliness, its inviting nature and the pleasant leisure area effectively outweigh these concerns. The stunning outdoor area of the hotel, including the pool, remains a highlight for many visitors, making it a valued feature of their stay.
Beach
Hotel Costa do Atlantico enjoys a prime location near Ponta Negra Beach, offering its guests close proximity to the coastline along with stunning ocean views from some of its rooms. The beach is a short distance away, making it a convenient spot for visitors who want to enjoy the sea air and beautiful beach views. Guests appreciate that the hotel is near various amenities, including shops, restaurants and other establishments, enhancing the overall beachfront experience.
Some reviewers mention that the access to the beach can be challenging with references to a huge staircase and difficult routes. However, the beach itself is noted as beautiful and serene, providing a peaceful and pleasant environment. Morro do Careca, a popular local attraction, is also nearby, adding to the scenic charm of the area.
Overall, the hotel's location on the waterfront and the opportunities to enjoy the sunrise over the sea contribute to a memorable stay, despite some access difficulties. The cozy atmosphere and proximity to Ponta Negra Beach make it a favored choice for beach lovers and travelers seeking a mix of convenience and natural beauty.
Parking
Hotel Costa do Atlantico receives mixed feedback regarding its parking situation. Guests frequently mention the absence of a dedicated garage, resulting in the need for street parking. This external parking arrangement allows vehicles to be left on the street, which some find relatively safe, while others feel it lacks security and privacy. Prominently, there are only a few parking spots available outside the hotel, leading to insufficient parking space for all guests. Furthermore, there is occasional disappointment over the information discrepancy between the hotel's claims of having parking facilities and the actual availability. Overall, while the hotel offers some external parking spots, many guests feel that the parking services could be significantly improved to enhance convenience and security.
Family
Hotel Costa do Atlantico stands out as a top choice for family-friendly vacations, offering a comfortable and pleasant environment ideal for family trips. Guests praise the hotel for its spacious rooms and excellent family leisure areas. The bathrooms are also noted as being suitable for families.
The hotel consistently receives high marks for its welcoming and friendly atmosphere. Numerous reviews highlight it as perfect for families, emphasizing its ability to handle family groups with private rooms and advanced booking options tailored for families.
Despite being a great spot for relaxation and a good value for the cost, some guests mentioned occasional issues such as toilet flush problems and staff unavailability in specific situations. However, these instances appear to be rare with many guests expressing a desire to return and recommending the hotel to family and friends.
In particular, the hotel’s staff is commended for their assistance, including providing cribs for babies. Overall, Hotel Costa do Atlantico creates an environment where families can enjoy a quiet and enjoyable stay, making it a highly recommended choice for family vacations.
3 Star
Hotel Costa do Atlantico offers a mixed experience with several guests appreciating its value for money and considering it a great cost-benefit choice. Some guests found the cleanliness and facilities exceptional for a three-star hotel and had a comfortable stay. Many pointed out the positive cost-benefit ratio and described the accommodation as good for a three-star establishment.
However, the hotel also attracted criticism. Some guests felt the hotel did not meet three-star standards and highlighted issues requiring maintenance and modernization. There were comments about the rooms being in poor condition with some features like locks not functioning properly and rooms appearing outdated. Moreover, amenities like hard pillows and Wi-Fi issues detracted from the overall experience.
Despite its reasonable rates and favorable location, the sentiment among guests is that Hotel Costa do Atlantico could improve its standards to match the advertised three-star rating.
Children's Pool
Hotel Costa do Atlantico features a children's pool that is both safe and clean, making it an ideal choice for families. The pool is designed to be kid-friendly, offering fun activities that keep children engaged. Guests frequently highlight the excellent condition of the children's pool, praising its suitability for family recreation. However, it is noted that the children's pool can be difficult for kids to get out of and there is no helper available at the poolside. Despite this, the overall experience at the pool is very positive with the facility being particularly complimented for its suitability for families with young children.
Outdoor Pool
Hotel Costa do Atlantico offers an outdoor pool that draws significant praise from its guests. The pool is frequently described as large, spacious and clean, making it an ideal spot for relaxation. Guests appreciate the warm temperature of the water and the overall pleasant atmosphere of the pool area. The availability of a pool bar further enhances the experience, providing a convenient place for refreshments.
Despite the positive feedback, there are some areas for improvement. A few guests note the absence of a helper at the pool, which could impact the level of service provided. Additionally, while many find the pool area great and beautiful, others mention that parts of it appear run-down and the water quality could be better maintained.
Overall, the outdoor pool at Hotel Costa do Atlantico stands out as a highlight, offering a large and enjoyable space for relaxation, despite minor areas needing attention.
Yes, Hotel Costa do Atlantico has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Hotel Costa do Atlantico.
No, Hotel Costa do Atlantico doesn't allow dogs.
Yes, parking facilities are available at Hotel Costa do Atlantico.