The Union Station Nashville Yards, Autograph Collection
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Union Station Nashville Yards, Autograph Collection is a beautiful and historic hotel located in the heart of Nashville, making it an ideal choice for tourists looking to explore the city's hotspots. Guests have raved about the great breakfast options and the comfortable and spacious rooms with some even describing them as amazing and artsy. The staff is widely praised for their friendliness and exceptional service with particular shoutouts to Tyrone at the front desk and John the engineer. The hotel's location and historic atmosphere were also noted as highlights, further enhancing the amazing hospitality provided by the incredible staff. While some guests had mixed experiences with dining at the hotel, the overall cleanliness of the hotel was praised by many. The Union Station Nashville Yards, Autograph Collection is a gem of a hotel that should not be missed for those looking for a unique and stunning place to stay in Nashville.
Show moreRead review summaries for all categories
Categories
Hotel near Nightlife Spots
Room Types
About The Union Station Nashville Yards, Autograph Collection
Guest Reviews
The Union Station Nashville Yards, Autograph Collection is a beautiful and historic building located in the heart of Nashville. According to guest reviews, the hotel is in a perfect location for tourists to explore the city's hotspots such as the Gulch, Downtown and Broadway. Many guests appreciated the easy access to different areas of interest within walking distance, such as 12South and the Gulch. The location is excellent and super safe. The view of Broadway from the hotel is breathtaking. The staff is friendly and the place has an amazing atmosphere. Overall, guests looking for a hotel in a prime location will find The Union Station Nashville Yards, Autograph Collection an ideal choice.
If you're planning to stay at The Union Station Nashville Yards, Autograph Collection, you can rest assured that breakfast won't disappoint. Guests have raved about the great breakfast options with plenty of choices that are very tasty and even describing it as "unbelievable awesome the best." Complimentary morning coffee and muffins were mentioned as the best ever had. While some negative reviews did exist about the cost for breakfast being high and the continental breakfast leaving much to be desired, guests are understanding of the current situation where only pick-up breakfast is available due to COVID-19 restrictions. Although some guests had slow waiter service and experienced undercooked eggs or burned bacon, the lobby bar has a great limited breakfast and sometimes open for lunch and dinner and the food is really good. All in all, breakfast at the hotel is worth waking up for when you're visiting Nashville.
Guests had mixed experiences with dining at The Union Station Nashville Yards, Autograph Collection. While some complained about the limited menu and mediocre wine list, others were disappointed to find out that the restaurant and bar were closed due to renovations or wedding events. Some guests encountered long wait times and subpar service at the restaurant with confusion among staff members. On the other hand, some guests appreciated the food available at the hotel. It's important to confirm the availability of dining options ahead of time and keep in mind that there may be a limited selection during renovations or events.
The Union Station Nashville Yards, Autograph Collection is a beautiful and historic hotel that offers comfortable and spacious rooms. Many guests praised the lovely building and the well-appointed rooms with some even describing them as amazing and artsy. Guests enjoyed the unique view of the train cars, the comfortable beds and large TVs. While some guests mentioned that the rooms were smaller than expected or not equipped for four people, many others found them to be spacious and modern. The bathrooms were generally well-appointed, though some guests did encounter issues with the jets in the tub, shower door, or bathroom door not staying shut. Some guests also experienced issues with the room temperature or noise from the nearby patio. However, the staff was described as amazing and accommodating and some guests were upgraded after expressing their concerns. Overall, while some guests felt that the hotel was expensive for what they received, others found it to be a great value and loved the location and historical building.
The Union Station Nashville Yards, Autograph Collection is a beautifully restored historic hotel with clean, well-maintained facilities. The hotel staff is friendly and helpful and the rooms are kept clean during your stay. Although some guests reported issues with housekeeping, such as rolled up wet towels and unreplenished coffee supplies, the overall cleanliness of the hotel was praised by many. Despite reports of cleaning the rooms every other day and maid service only every 4 days, the comfort and cleanliness of the rooms were still highly regarded. Some guests did report dirty windows, hallways and stairways that had not been cleaned in a while, but this seemed to be the exception rather than the rule. Overall, The Union Station Nashville Yards, Autograph Collection provides guests with a clean and beautiful place to stay while exploring the city.
The staff of The Union Station Nashville Yards, Autograph Collection are widely praised by guests for their friendliness and exceptional service. Many reviewers complimented the accommodating and helpful nature of the staff with particular shoutouts to Tyrone at the front desk and John the engineer. The hotel's location and historic atmosphere were also noted as highlights, further enhancing the amazing hospitality provided by the incredible staff. However, there were a few who noted less-than-stellar interactions with some employees, such as grumpy valet staff and a day clerk who lacked empathy. Despite this, the majority of guests were impressed by the exceptional service of the staff and their helpfulness in making their stay a memorable one.
If you're looking for a unique and stunning place to stay in Nashville, look no further than The Union Station Nashville Yards, Autograph Collection. This beautiful, historical hotel has undergone a gorgeous renovation, preserving elements like the stained glass roof that add richness and depth to the interior experience. The hotel itself is a sight to see with its gorgeous, old-timey train station hints and antiquated feel that make it a truly special and unforgettable place to stay. The lobby in particular is incredibly beautiful with a historic vibe that is sure to transport you back in time. While the building is over 120 years old, it has been impeccably preserved and maintained, so you can be sure that your stay will be as comfortable as it is beautiful. Conveniently located and steeped in history, The Union Station Nashville Yards is truly a gem of a hotel that should not be missed.
No, The Union Station Nashville Yards, Autograph Collection doesn't have any pool.
No, a spa isn't available at The Union Station Nashville Yards, Autograph Collection.
Yes, The Union Station Nashville Yards, Autograph Collection welcomes dogs.
Yes, parking facilities are available at The Union Station Nashville Yards, Autograph Collection.
Yes, The Union Station Nashville Yards, Autograph Collection has a gym.
