SpringHill Suites by Marriott Nashville Downtown/Convention Center

Nashville 36.15637500, -86.77530600 , 410 Rep. John Lewis Way S (Show on Map)
8.9
Excellent


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Summary of reviewsSpringHill Suites by Marriott Nashville Downtown/Convention Center is lauded as an exceptional accommodation choice in the heart of Nashville, boasting an enviable location close to key attractions such as Broadway, the Gulch, Bridgestone Arena and the Country Music Hall of Fame. Situated just a few blocks from the vibrant music and entertainment scene, the hotel offers the convenience of easy walking access to numerous bars, restaurants and tourist destinations, while remaining in a quiet, safe and clean neighborhood.

The hotel's modern and elegant design provides spacious rooms, a beautiful rooftop bar, pool and a commendable breakfast. Guests appreciatively mention the comfortable and spotlessly clean rooms, which are well-equipped and stylish, featuring modern amenities like a convenient coffee station. However, some mixed feedback regarding the bathroom layout and occasional lapses in room cleaning were noted. The beds, described as very comfy and beautifully designed, contribute substantially to a restful stay.

The complimentary breakfast is often cited as a highlight, offering plentiful and varied options, including at least some vegetarian choices. The breakfast staff, maintaining a clean and well-stocked buffet environment, further enhances the dining experience. While generally excellent, there were some minor critiques about the limited variety and occasional issues with food temperature.

Dining options at the hotel, particularly the on-site Mexican restaurant and rooftop bar, receive positive reviews. Guests enjoyed the pleasant atmosphere, great views and excellent service at the rooftop bar, though some mention the high prices in comparison to nearby alternatives.

Cleanliness throughout the hotel is highly praised with glowing remarks about the well-maintained rooms, bathrooms and general areas, further facilitated by a managed and inviting atmosphere. The friendly and helpful staff consistently enhance the overall guest experience, described as wonderful, friendly and extremely helpful across various services.

Additional amenities include a great fitness center, a standout rooftop pool area with a heated pool and a hot tub and accommodating parking options, albeit with noted high fees. Business travelers find the hotel's facilities and services tailored to their needs with outstanding meeting areas and excellent accommodations.

Overall, SpringHill Suites by Marriott Nashville Downtown/Convention Center excels in providing a clean, comfortable and conveniently located base for exploring Nashville, making it a standout choice for both leisure and business travelers.
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Hotel with Parking
Valet parking is available on-site for a fee. Specific cost details were not consistently available across sources, but parking is an option.

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Room Types
King Suite with Sofa Bed This suite has a refrigerator, microwave and seating area with sofa bed.

Queen Suite with Two Queen Beds and Sofa Bed This suite features a refrigerator, microwave and a seating area with a sofa bed.

Suite, 1 King, Trundle bed, High floor Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a coffee machine, a seating area, a wardrobe as well as pool views. The unit has 1 bed.

Suite, 2 Queen, Trundle bed, High floor Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a coffee machine, a seating area, a wardrobe as well as pool views. The unit has 2 beds.

King Suite with Trundle Bed - Hearing Accessible The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Suite with Two Queen Beds and Trundle Bed - Hearing Accessible This suite is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, a safe deposit box, a sofa, as well as a carpeted floor. The unit has 2 beds.

King Suite with Trundle Bed and Roll-in Shower - Mobility Accessible This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

King Suite with Trundle Bed and Adapted Tub - Mobility Accessible This suite is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a safe deposit box, a sofa, as well as a carpeted floor. The unit offers 1 bed.

King Suite with Trundle Bed and Adapted Tub - Mobility Accessible/High Floor This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit offers 1 bed.

Queen Suite with Trundle Bed and Adapted Tub - Mobility Accessible/High Floor This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 1 bed.

Queen Suite with Two Queen Beds, Trundle Bed and Mobility Accessible Roll-In Shower This wheelchair accessible suite has air conditioning, a seating area with a TV and a roll-in shower. The unit has 2 beds.

Guest Reviews
8.9
Excellent
Location
SpringHill Suites by Marriott Nashville Downtown/Convention Center boasts an exceptional location that receives high praise from its guests. Its proximity to key attractions such as Broadway, the Gulch, Bridgestone Arena and the Country Music Hall of Fame makes it a convenient choice for anyone visiting Nashville. The hotel is described as being just a few blocks away from the heart of the city's vibrant music and entertainment scene, offering easy walking access to bars, restaurants, honky tonks and various tourist destinations.

Guests appreciate that while the hotel is close enough to the action, it remains in a relatively quiet area, ensuring a good night's sleep. Safety and cleanliness are also mentioned with the hotel set in a secure neighborhood and maintaining high standards of cleanliness throughout. Besides its prime location, the hotel offers appealing amenities such as spacious rooms, a beautiful rooftop bar, pool and a good breakfast.

The property's modern and elegant design adds to its charm, making it not only a convenient base for exploring Nashville but also a pleasant place to stay. Whether in town for events at the Bridgestone Arena or just to soak in the local culture, this hotel provides an ideal location to effortlessly enjoy all that downtown Nashville has to offer.

Breakfast
Guests at SpringHill Suites by Marriott Nashville Downtown/Convention Center were largely pleased with the breakfast offerings, consistently noting it as a highlight of their stay. The complimentary breakfast was often described as great with plentiful and varied options to satisfy different tastes, including vegetarian choices. Reviewers frequently commented on the good quality and the surprising breadth of the breakfast buffet, which exceeded many guests' expectations, especially given the challenges posed by Covid conditions.

The breakfast staff were praised for maintaining cleanliness and ensuring that the buffet was well-stocked, even during busy periods. Many guests appreciated the convenience of having breakfast included and the secure and clean dining area added to the positive experience.

However, not all feedback was positive. A few guests felt the variety was limited with some mentioning the absence of items like hash browns or potatoes. There were occasional comments about the temperature of the food with a few guests noting the hot breakfast was cold. Despite these minor criticisms, the majority of reviews acknowledged the breakfast as a significant advantage of staying at the hotel, further complemented by the hotel's great location and friendly staff.

Dinner
SpringHill Suites by Marriott Nashville Downtown/Convention Center has a variety of dining options that left a positive impression on guests. The on-site Mexican restaurant received praise, along with the rooftop bar, which offers a pleasant atmosphere and great views. The pool bar also garnered excellent feedback, suggesting a welcoming and enjoyable spot for relaxation.

The rooftop bar area and its deck were frequently mentioned as highlights, delivering a nice place for guests to unwind. The bartender's excellent service contributed to an overall enjoyable dining experience with some guests mentioning they had a great dinner there.

However, there were some remarks about the high prices for food and drinks at the hotel with guests noting that nearby Omni restaurants offered more reasonable pricing. Despite the minor price concerns, the overall dining experience at SpringHill Suites by Marriott Nashville Downtown/Convention Center is well-regarded for its quality bars and excellent service.

Rooms
SpringHill Suites by Marriott Nashville Downtown/Convention Center offers guests an array of spacious, clean and comfortable rooms. Many reviewers highlight the large size and well-maintained condition of the rooms, noting that they are well-equipped and nicely designed with a modern touch. The cleanliness of the rooms is frequently mentioned with numerous guests finding them clean upon arrival and appreciating the comfortable beds.

Several guests also enjoyed the amenities provided in the rooms, including a convenient coffee station and thoughtful design elements. The rooms were found to be very accommodating, especially for those traveling in groups or with pets, providing enough space for everyone to feel comfortable.

The bathrooms received mixed reviews—while some found them modern and stylish with cool features like sliding glass doors, others felt they lacked privacy or were too small for the price paid.

Although most guests were satisfied with the cleanliness and upkeep, a few noted that their rooms were not cleaned during their stay, pointing to occasional lapses in service. The layout of some rooms was described as odd or strangely designed and there were a few mentions of rooms being dark or having poor lighting.

Overall, the reviews paint a picture of a hotel that excels in providing clean, spacious and comfortable accommodations with modern amenities, though some improvements could be made in terms of room layout and consistent cleaning services.

Beds
SpringHill Suites by Marriott Nashville Downtown/Convention Center excels in providing guests with a cozy sleeping experience. The general consensus is that the beds are very comfortable, often highlighted as soft, clean and beautifully designed. Bedding quality also receives positive remarks with numerous mentions of its comfort and softness. While a few guests noted the beds were simply okay or not the most comfortable, the majority found them to be exceptionally comfy, often using terms like super comfortable, very comfy and extra comfortable. The pillows also contribute to the positive feedback, adding to the overall comfort of the sleeping arrangements. Overall, the hotel is recognized for its comfortable and inviting beds, ensuring a restful stay for most visitors.

Cleanliness
SpringHill Suites by Marriott Nashville Downtown/Convention Center consistently impresses guests with its impeccable cleanliness and well-maintained facilities. Visitors frequently describe the hotel as exceptionally clean with areas such as the interior, bathrooms and rooms receiving high praise for their neatness and upkeep. Many reviews highlight the fresh and pleasant aroma throughout the property, enhancing the overall experience.

The rooms are noted for being spacious and consistently clean with comfortable beds adding to the relaxed environment. Bathrooms are also remarked upon for their cleanliness, aligning with the hotel’s overall high standards. Guests appreciate how the property is both modern and beautifully decorated, adding to its inviting atmosphere.

Additionally, the hotel’s cleanliness is complemented by convenient amenities and a great location, making it an attractive choice for travelers. The property is described as well-managed, further contributing to its reputation as a clean and pleasant place to stay.

Staff
The SpringHill Suites by Marriott Nashville Downtown/Convention Center consistently receives high praise for its staff. Review after review highlights the friendliness and helpfulness of both the front desk and the cleaning staff. Guests frequently describe the staff as wonderful, friendly and extremely helpful with a particular emphasis on their welcoming demeanor and readiness to assist. The valet service also stands out for its professionalism and knowledge, leaving a positive impression on visitors. Despite occasional mentions of less helpful or rude interactions, the overwhelming consensus remains that the hotel staff is amazing, quick, attentive and consistently goes above and beyond to ensure a pleasant stay for guests. From check-in to room service, the cordial and energetic team truly enhances the overall hotel experience.

Gym
The fitness center at SpringHill Suites by Marriott Nashville Downtown/Convention Center receives positive feedback from guests. The gym is frequently described as great, nice and amazing. It offers full facilities and is well-sized, accommodating various workout needs. Additionally, the gym area is complemented by a good pool area, enhancing the overall fitness amenities available at the hotel.

Pool
The SpringHill Suites by Marriott Nashville Downtown/Convention Center boasts an impressive rooftop pool area that has garnered significant praise from guests. The pool is described as nice, well-maintained and clean with many appreciating its large size and the relaxing ambiance of the surrounding area. Guests frequently enjoyed the rooftop setting, noting it enhanced their stay. The heated pool was particularly highlighted with some guests describing it as amazing and great.

The pool area, equipped with amenities like a hot tub and outdoor seating, has been noted for its aesthetic appeal and cleanliness. The addition of a pool bar and cabanas offers an extra touch of luxury that guests seemed to enjoy. However, a couple of reviews mentioned issues with the pool temperature, reporting that it was sometimes too cold due to faulty temperature controls.

Overall, the rooftop pool and its associated amenities have been a standout feature for many visitors, making it a notable highlight of the hotel experience.

Parking
The parking situation at SpringHill Suites by Marriott Nashville Downtown/Convention Center is a common topic in guest reviews. While valet parking is available, many guests noted that it is quite expensive with fees often cited around $40 to $50 per night. Some reviews highlighted that the price to park was a bit steep and there were mentions of guests having to pay extra for overnight parking. The general perception is that the parking rates are high and could benefit from being included in the room rate, making the overall cost more transparent.

Despite the high costs, some guests found the parking process straightforward and easy with a few noting that parking across the street or in nearby public lots as alternatives. There were occasional comments about initial confusion regarding where to check-in upon arrival, but overall, the valet service received mixed reviews ranging from satisfactory to okay. In summary, while parking at the hotel is convenient, it comes at a notable additional cost that some guests felt was excessively high.

3 Star
SpringHill Suites by Marriott Nashville Downtown/Convention Center offers a solid three-star experience, making it a great value accommodation. As an excellent budget option, it provides clean and comfortable accommodations alongside professional staff. Despite some limitations in food options and amenities, it delivers good quality for the price paid. The breakfast variety and menu are somewhat limited and the parking fees might feel high. The decor may appear dated and the overall service average, but for those seeking mid-range accommodations, this hotel stands out as a clean, comfortable and reasonably priced choice.

Business
SpringHill Suites by Marriott Nashville Downtown/Convention Center is highly regarded by business travelers for its excellent facilities and services tailored to their needs. The hotel offers outstanding meeting areas and conference rooms, making it an ideal choice for hosting business events. Guests have commended the availability of business services, ensuring a seamless experience for professionals on the go. The accommodations are top-notch with excellent rooms and comfortable beds that provide a restful stay. Moreover, the location is favorable, adding to the convenience for business travel. The complimentary hot breakfast is also a highlight, featuring excellent meals that cater well to the needs of early risers and busy professionals.

Heated Pool
The SpringHill Suites by Marriott Nashville Downtown/Convention Center is noted for its heated pool, frequently praised in guest reviews. Visitors appreciate the main pool area, which offers a good environment for relaxation. The pool's heating system is often mentioned positively, adding comfort and enhancing the overall experience. Despite occasional comments about the pool being cold, the prevailing opinion highlights the benefits of a heated pool. The hotel's excellent location within walking distance of major attractions, coupled with spacious and comfortable rooms, further contributes to its appeal. The welcoming amenities, such as the heated pool, create a satisfying stay for guests visiting Nashville.

Outdoor Pool
The SpringHill Suites by Marriott Nashville Downtown/Convention Center boasts a wonderful outdoor pool that guests have highly praised. Many appreciated the rooftop location, describing it as lovely and enjoying the full sun with a bar area that adds convenience. The pool itself is heated, making it suitable for all ages, including kids. Reviewers noted that the pool area is clean and well-maintained and the lounge cabanas enhance the overall relaxing experience. Guests also remarked that the pool area, along with the gym, is a great amenity, contributing to an enjoyable stay at the hotel.


Yes, SpringHill Suites by Marriott Nashville Downtown/Convention Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at SpringHill Suites by Marriott Nashville Downtown/Convention Center.

Yes, SpringHill Suites by Marriott Nashville Downtown/Convention Center welcomes dogs.

Yes, parking facilities are available at SpringHill Suites by Marriott Nashville Downtown/Convention Center.

Yes, SpringHill Suites by Marriott Nashville Downtown/Convention Center has a gym.

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