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Summary of reviewsHoliday Inn Express Nashville-Downtown - Broadway by IHG, enjoys an enviable location in the heart of Nashville’s downtown, providing guests with convenient access to the city's renowned nightlife, music venues and cultural attractions. Positioned right on Broadway, iconic sites such as the Ryman Auditorium and Bridgestone Arena are just a short walk away, making it a perfect base for tourists and business travelers alike. Despite its central location, the hotel offers a peaceful retreat after a night out.
The breakfast at the hotel is widely praised for its variety and quality. Guests appreciate the abundance of options, from hot dishes like sausages and eggs to cold options like cereal. The breakfast area is noted for being well-maintained and continuously stocked with friendly staff enhancing the overall experience. While it can get busy at times, the complimentary breakfast, often accompanied by live music in the lobby, adds a pleasant touch to guests' mornings.
Rooms are generally described as clean, comfortable and spacious with large bed sizes and amenities such as microwaves and fridges. However, some guests have reported issues related to cleanliness, noise and outdated decor. Despite these occasional drawbacks, many guests appreciate the room comfort and the helpfulness of the hotel staff, who are often praised for their friendliness and prompt service.
Cleanliness is a mixed area for the hotel with many guests applauding the overall cleanliness of their rooms while others note issues in public areas and some outdated facilities. Nonetheless, the convenience of the location and the attentive service of the staff help to mitigate these concerns.
The hotel staff is consistently highlighted for their exceptional friendliness and helpfulness, especially the front desk and valet teams. The professional and accommodating nature of the staff contributes significantly to the positive experiences of many guests, even though there are occasional reports of less satisfactory interactions.
The hotel's wifi receives mixed reviews with many guests finding it reliable and fast, while others experience connectivity issues. The gym is generally well-regarded for its spaciousness, variety of equipment and cleanliness, providing a satisfactory workout environment.
The pool also garners mixed feedback. While some guests find it clean and pleasant, especially for children, others report issues with cleanliness and maintenance. The pool area requires better management to ensure consistency in guest satisfaction.
Parking is a significant concern for many guests due to high costs and limited options. The mandatory and expensive valet service sparks some frustration, although the valet staff are often praised for their efficiency and courtesy.
Families find the hotel appealing for its spacious accommodations and family-friendly environment. Kids particularly enjoy the pool and the breakfast selection caters well to both adults and children. Despite some housekeeping inefficiencies, the hotel is generally seen as a convenient and enjoyable place for family stays.
For those seeking to experience Nashville's vibrant nightlife, the hotel’s prime location allows easy access to downtown bars, restaurants and entertainment venues, enhancing its appeal. Safety measures and a peaceful environment further add to its attractiveness for guests looking to explore the city’s dynamic nightlife.
Overall, Holiday Inn Express Nashville-Downtown - Broadway stands out for its strategic location, friendly staff and comfortable accommodations, though some areas could benefit from improvements in cleanliness, maintenance and parking options. Show more
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Categories
Hotel near Nightlife Spots
Located downtown near Broadway, this hotel provides easy access to Nashville's famous honky-tonks and live music venues.
Business Hotel
The Holiday Inn Express Nashville-Downtown - Broadway by IHG has 5 meeting rooms with over 10,000 Sq. Feet of Meeting Space. It also has 5 Sales & Meeting Professionals On-Site and Downtown Nashville's Only Amphitheater.
Hotel with Parking
The hotel offers onsite secured, covered valet parking for $55 plus tax per night with in/out privileges, and self-parking for $42 plus tax per day. RV/bus/truck parking is available for a surcharge.
Accessible Hotel
This hotel is listed as an accessible hotel. Although specific details on its accessibility features were not found in the search results, its inclusion in accessibility lists indicates it provides accommodations for guests with disabilities.
3-Star Hotel
This hotel is situated in the heart of downtown Nashville, near Broadway's entertainment district. It features complimentary breakfast, comfortable rooms, and excellent service, appealing to those seeking a lively and convenient experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomA flat-screen cable TV, microwave and refrigerator are offered in this air-conditioned room. Toiletries are provided.
Standard Double Room with Two Double Beds and Accessible Tub - Mobility AccessA flat-screen cable TV, microwave and refrigerator are offered in this air-conditioned, accessible room. Accessible amenities include wider doorways and an adapted bathroom. Toiletries are provided.
One-Bedroom Suite with Two Double BedsThis suite features a separate living area with sofa. A flat-screen cable TV, microwave and refrigerator are provided. Toiletries are included.
One-Bedroom King SuiteThis suite features a private bedroom and separate living area with sofa. A flat-screen cable TV, microwave and refrigerator are provided. Toiletries are included.
Standard King Room with Roll-In Shower - Communications AccessProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Standard Double Room with Two Double BedsThis deluxe room features a seating area with sofa. A flat-screen cable TV, microwave and refrigerator are provided. Toiletries are included.
Standard King RoomThis deluxe room features a seating area with sofa. A flat-screen cable TV, microwave and refrigerator are provided. Toiletries are included.
One-Bedroom King Suite with Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Standard King Room with Accessible Tub - Mobility AccessFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Standard King Room with Roll-In Shower - Mobility AccessFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Double Room with Two Double BedsProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Suite - Mobility Access Roll in Shower/Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King Suite - Non-SmokingThe unit offers 2 beds.
Standard King Room - High FloorThe unit offers 1 bed.
Standard Double Room with Two Double Beds - High FloorThe unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Holiday Inn Express Nashville-Downtown - Broadway by IHG, boasts an exceptional location that places guests within the heart of Nashville’s vibrant downtown. Positioned right on Broadway, this hotel offers remarkable convenience for those eager to explore the city’s famed nightlife, music venues and cultural attractions. Many reviews highlight that it is merely a short walk away from the Ryman Auditorium, Bridgestone Arena and the bustling strip of bars and honky-tonks, making it a perfect base for both tourists and business travelers attending events at the Music City Center.
Guests consistently remark on the ease of accessing downtown Nashville, acknowledging the unmatched convenience for a leisurely stroll to the main attractions, including museums, shopping districts and entertainment spots. Its proximity to “Music Row” and the array of dining establishments nearby significantly enhances its appeal. Additionally, despite being close to the action, the hotel offers a peaceful retreat after a night out.
The location also proves beneficial for those arriving for specific events, festivals or conferences, given its walkable distance to key venues. This edge extends to its accessibility to surrounding areas like The Gulch, providing a comprehensive Nashville experience without the hassle of lengthy commutes.
Overall, the hotel's central and strategic placement, coupled with clean and spacious rooms and commendable staff service, ensures a pleasant stay. This combination makes it a standout choice for anyone looking to immerse themselves fully in the Nashville experience with the convenience of having everything just steps away.
Breakfast
Guests frequently praised the breakfast offerings at the Holiday Inn Express Nashville-Downtown - Broadway. Many highlighted the wide selection and good variety of items, from hot dishes like pancakes, sausage and eggs to cold options such as cereal. Reviewers appreciated the well-maintained and continuously stocked breakfast area with particular commendation for the friendly and helpful breakfast staff. Several guests found the breakfast delicious with terms like wonderful, fantastic and amazing used repeatedly.
Some reviews did note that the breakfast could become busy at times, but the food quality remained good. The complimentary aspect of the breakfast was a positive point for many visitors. The inclusion of hot breakfast items and live music in the lobby added to the pleasant morning experience. While a few reviews mentioned that the breakfast was the same every day, the vast majority found the variety sufficient and the quality consistently high.
However, there were occasional comments about breakfast items being cold or lacking in temperature. A minority of reviews expressed disappointment over limited options or unavailability of certain beverages like orange juice. Despite these few criticisms, the overall feedback about breakfast was remarkably positive with guests valuing the convenience, variety and quality of the food provided.
Rooms
The rooms at the Holiday Inn Express Nashville-Downtown - Broadway by IHG, offer a mix of experiences for guests. Positively, many guests found the rooms to be clean, comfortable and spacious, often noting the large bed sizes and plentiful amenities like microwaves and fridges. The location of the hotel is highly valued, offering convenient access to downtown attractions.
However, there are numerous areas where the rooms could improve. Several reviews mentioned that some rooms have a musty or foul smell and in certain cases, cleanliness was an issue with reports of dirty linens, dusty surfaces and hair in the bathrooms. Noise from loud AC units and thin walls was a common complaint, affecting the overall comfort for some guests. Additionally, instances of outdated decor and the need for maintenance, such as broken shower rods and fixtures, were highlighted.
Despite these downsides, many guests appreciated the room size and comfort with some enjoying an upgrade to larger suites. The helpful and friendly hotel staff also received praise for their prompt service, enhancing the stay for many visitors despite the mentioned drawbacks. In summary, while the Holiday Inn Express excels in location and room comfort, attention to cleanliness and maintenance could significantly improve the guest experience.
Beds
The beds at the Holiday Inn Express Nashville-Downtown - Broadway receive a mix of feedback from guests, though positive remarks are predominant. Many guests found the beds to be very comfortable, often highlighting the clean linens and ample pillows provided. Descriptions such as "super comfortable" and "extremely comfortable" frequently appear in guest reviews. The cleanliness of the beds is consistently noted, contributing to a generally positive perception of the sleeping arrangements.
However, not all guests share the same sentiment with some describing the beds as "rock hard" or "lumpy" and at times noting issues such as sagging mattresses which detracted from their comfort. Others mentioned they were allocated full-sized beds instead of the expected queen-sized with a few instances of dissatisfaction due to size and firmness.
Despite occasional issues, the prevailing theme is that the beds are comfortable with clean linens, making for a mostly pleasant stay for visitors.
Cleanliness
The Holiday Inn Express Nashville-Downtown - Broadway by IHG, presents a mixed picture when it comes to cleanliness based on guest reviews. On the positive side, many visitors appreciated the cleanliness of the rooms, describing them as very clean, comfortable, spacious and well-maintained. Guests frequently mentioned that their rooms were cleaned thoroughly, the property was generally clean and the housekeeping staff were diligent in their duties.
However, there were several criticisms highlighting issues with the hotel's general upkeep. Some areas, such as the lobby and hallways, received negative remarks for being dirty. Specific issues like outdated linens, stained carpets and dirty public areas were noted by guests. There were also mentions of unpleasant odors in certain corridors and issues with the bathroom facilities, like mold and drainage problems.
The hotel’s building seems to be in need of a refurbishment with comments pointing out that it felt old and somewhat neglected. Despite these cleanliness challenges, many found the overall location convenient and the staff friendly, contributing to a satisfactory stay for numerous guests.
Staff
The staff at Holiday Inn Express Nashville-Downtown - Broadway by IHG, received a significant amount of praise from guests. Many reviews highlighted the exceptional friendliness, helpfulness and accommodating nature of the staff. The front desk and valet teams, in particular, were often described as courteous, quick and attentive. Many guests found the check-in process smooth and appreciated the pleasant demeanor of the front desk personnel. Housekeeping services were also mentioned positively regarding their responsiveness.
However, not all feedback about the staff was entirely positive. Some guests felt that the staff lacked motivation and appeared uninformed or unresponsive at times. There were occasional reports of rude or condescending behavior, specifically at the front desk, leading to a mixed experience for some. Despite these isolated incidents, the overwhelming sentiment remained favorable with numerous guests commending the staff for making their stay enjoyable and comfortable. Overall, the professional and friendly nature of the staff significantly contributed to positive guest experiences at the hotel.
Wi-Fi
The Holiday Inn Express Nashville-Downtown - Broadway by IHG, has mixed reviews regarding its wifi service. On the positive side, guests frequently described the wifi as good, reliable and easily accessible. Some reviews specifically mentioned a secure connection and fast internet speed that supports basic online tasks. However, not all guests had a seamless experience. A few reviews highlighted issues with connectivity with some guests finding the hotel's wifi unreliable or even unusable at times, particularly for work-related needs or video streaming. Despite these occasional lapses, many visitors were generally satisfied with the hotel's overall internet service.
Gym
The gym at the Holiday Inn Express Nashville-Downtown - Broadway by IHG, impresses guests with its spacious layout and variety of equipment. It features multiple cardio machines, a dedicated weight machine area and a separate stretch zone. Guests commend the cleanliness and newness of the equipment, ensuring a fresh workout experience. The gym is well-maintained with facilities that are consistently kept in good condition. Visitors also appreciate the polite and friendly staff who contribute to a pleasant environment. Overall, the exercise room is frequently described as nice and satisfactory for fitness needs.
Pool
The pool at the Holiday Inn Express Nashville-Downtown - Broadway has received mixed feedback from guests. On the positive side, several visitors appreciated the pool, describing it as great for kids, nice, cute and clean. The shaded area and cool fans around the pool added to the comfort, making it a pleasant spot for families and individuals alike. Many guests noted enjoying the pool setting and some highlighted that despite minor repairs needed, it was still a fun amenity.
However, there were recurring issues with cleanliness and maintenance. Multiple reviews cited the pool being closed for repairs or unexpectedly shut down, leading to disappointment for guests who were not informed in advance. Complaints about water quality were frequent with mentions of green, cloudy and brownish hues and even algae growth. The pool area at times was reported to be noisy and unclean, signaling a need for better management and upkeep for a more consistent guest experience.
Parking
The guest reviews for parking at the Holiday Inn Express Nashville-Downtown - Broadway by IHG, reveal a consistent theme regarding the high cost and limited options. The hotel primarily offers valet parking, which many guests found to be on the expensive side with fees reaching up to $55 per night. Some reviews highlighted that the cost was even higher than anticipated, noting additional charges on top of the valet fee.
Despite the high price, several guests appreciated the friendliness and helpfulness of the valet staff, describing the service as prompt and efficient. However, issues such as a congested valet area and long wait times were frequently mentioned. A few guests expressed a preference for self-parking options, feeling inconvenienced by the mandatory valet service when a parking lot was located right behind the hotel.
Another point of frustration mentioned was the lack of clear signage and communication about parking fees upon arrival. In a busy city like Nashville, this added to the overall parking stress for some guests. Conversely, a small number of reviews noted the convenience of having parking included or valued the swift valet service, even if the price was considered steep.
Overall, while the valet service received praise for its quality, the cost and lack of self-parking options emerged as significant concerns among guests.
Family
The Holiday Inn Express Nashville-Downtown - Broadway by IHG, receives high marks as a family-oriented destination. It's especially appreciated for its family-friendly atmosphere, making it a great option for those on a family vacation. Families of four find the spacious accommodations comfortable with adjoining rooms providing added convenience. The kids particularly enjoyed the hotel pool, adding to the overall positive experience.
The breakfast offered boasts a large selection, catering well to the varied tastes of both adults and children. Additionally, the hotel staff is noted for their friendliness, enhancing the welcoming atmosphere of the hotel. Despite some issues with housekeeping inefficiencies, the overall opinion remains that it is a convenient and enjoyable place for families to stay.
Nightlife
Located in the heart of downtown Nashville, the Holiday Inn Express Nashville-Downtown - Broadway offers guests an ideal spot to experience the city's vibrant nightlife. Guests praise its proximity to many of Nashville's hot spots, including the lively bars on Broadway and nearby honky tonks. The convenience of walking to all the major downtown attractions, including a variety of bars, restaurants and entertainment venues, makes this hotel a prime choice for those looking to immerse themselves in the local scene.
Despite being close to the action, many have noted that it’s far enough from the hustle and bustle to provide a peaceful place to rest after a night out. Safety is a priority with night staff ensuring privacy, which adds an extra layer of comfort for visitors. Whether it’s enjoying karaoke at a local spot or strolling to the downtown bars every evening, the hotel's location makes it super easy to explore Nashville’s energetic nightlife. Additionally, events like the CMA Fest on Broadway are easily accessible, amplifying the lively atmosphere around the hotel. If you're seeking a place that offers both convenience and a touch of tranquility amidst the downtown excitement, this hotel seems to be a fitting choice.
3 Star
Holiday Inn Express Nashville-Downtown - Broadway by IHG, offers an experience that aligns with typical three-star hospitality. Guests appreciate the hotel's good value for money, especially given its excellent location. Breakfast receives high praise for its quality, contributing to the overall appeal of the stay. The staff earns commendations for being friendly, helpful and professional, enhancing the guest experience.
The hotel meets expected standards for cleanliness and room size, ensuring that guests find their accommodations adequate for the price. However, some feel that the hotel could benefit from renovations and minor updates, such as painting, to maintain its appeal. A mandatory $15 per day charge for refreshments and local entertainment is noted, which some guests find inconvenient.
Despite some criticisms about the quality and absence of room service, the general consensus is that the hotel provides a satisfactory stay with standard three-star amenities and service reliability. Its good value, given the location, makes it a decent choice for travelers, although it may fall short for those expecting a more luxurious experience.
Business
The Holiday Inn Express Nashville-Downtown - Broadway by IHG, is conveniently suited for business travelers attending conferences and events in the city. The hotel is praised for its close proximity to major conference centers and the convention venue, making it an ideal choice for professionals. Guests appreciate the large, quiet rooms with ample desk areas, which facilitate a pleasant and productive business stay. The conference facilities are noted as good, offering professional services for business events. Additionally, the hotel's morning multi-national catering service is highlighted as a beneficial feature for business guests. Despite minor issues with the business center printer, the overall convenience and accessibility of the hotel for business purposes receive positive recognition.
Accessible
The Holiday Inn Express Nashville-Downtown - Broadway, an IHG Hotel, has proven to be a convenient choice for travelers with disabilities. The hotel features multiple elevators and wide hallways, making it easy to navigate. Accessibility is a priority with elevator access near handicap spots and ADA compliant amenities. The hotel offers accessible rooms and equal access options to ensure comfort during the stay. Additionally, the staff is noted for being polite, courteous and helpful, enhancing the overall experience for guests requiring accessibility accommodations. Although no wheelchair service is available, the hotel's infrastructure supports an accessibility-friendly environment ideal for families.
Outdoor Pool
The outdoor pool at Holiday Inn Express Nashville-Downtown - Broadway by IHG, garners positive remarks for its cleanliness and enjoyable atmosphere. Guests appreciate the nice and relaxing pool setting, which adds to the overall experience. The pool area is highlighted as a great spot for relaxation and enjoyment, appealing to both adults and children. The friendly and courteous staff further enhance the pool experience, making visits there pleasant. However, a minor drawback noted by some guests is the lack of chairs by the pool. Overall, the pool area is a well-regarded feature of the hotel, contributing to a satisfying stay.
Yes, Holiday Inn Express Nashville-Downtown - Broadway by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Nashville-Downtown - Broadway by IHG.
No, Holiday Inn Express Nashville-Downtown - Broadway by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Nashville-Downtown - Broadway by IHG.
Yes, Holiday Inn Express Nashville-Downtown - Broadway by IHG has a gym.