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Summary of reviewsAqua Blue Hotel offers guests an exceptional location in Narragansett, directly across from a beautiful public beach, making it an ideal choice for beach lovers seeking easy access to the ocean. The surrounding area is vibrant and picturesque with numerous dining options, shops and local attractions within walking distance. Guests particularly appreciated the proximity to well-regarded restaurants and the hotel's family-friendly environment. The stunning ocean views from the rooms and the deck were frequently mentioned as a highlight, adding to the overall appeal.
While the hotel does not provide breakfast, which was a common point of disappointment among guests, the lack of in-house dining options spurred some to explore the nearby eateries. Nonetheless, the absence of a breakfast service was felt to be a notable gap, especially given the premium pricing of the accommodations.
The rooms at Aqua Blue Hotel received mixed reviews. Positives included cleanliness, spaciousness and comfortable beds with many guests enjoying the superb ocean views. However, there were consistent mentions of the property feeling dated with issues such as old, stained carpets, small and awkward bathroom layouts and maintenance concerns like mold and dust. These areas detracted from the overall experience for some visitors.
Cleanliness was another area highlighted for improvement with common complaints of dirty carpets, musty smells and inadequate bathroom cleaning. The hallways and exterior of the property were also noted as needing better upkeep. Despite these criticisms, some guests did find their rooms comfortable and well-maintained.
The staff at the hotel received largely positive feedback for their friendliness and helpfulness with numerous commendations for their accommodating nature and dedication to resolving issues. However, there were instances where the service fell short with some staff members described as unmotivated or indifferent.
The pool facilities faced several challenges, including frequent closures, cleanliness issues and temperature control problems. The indoor pool and hot tub often disappointed guests due to being too cold or out of order, further hampering the overall experience. Despite these setbacks, some guests showed understanding toward occasional maintenance issues.
In summary, while Aqua Blue Hotel shines with its prime location, vibrant surroundings and stunning ocean views, it faces significant challenges with room maintenance, cleanliness and amenity provisions that need addressing to fully meet guest expectations. The friendly and accommodating staff offer a positive counterbalance, making the hotel a generally welcoming spot for a seaside getaway.
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