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Relais Della Porta

Naples , Via Toledo 368, Piano Iii (Show on Map)

9.2

Excellent

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Summary of reviewsRelais Della Porta presents a remarkable lodging option in the heart of Naples, superbly blending historical charm with modern amenities. Situated on the vibrant Via Toledo within the Spanish Quarter, it offers unrivaled access to key attractions, shopping areas and dining options. The hotel's location is universally praised by guests, being steps away from the Toledo metro station and within comfortable walking distance of major sites, ensuring a convenient and enriching stay.

Guests frequently extol the hotel's breakfast, dubbing it exceptional and varied. Served in a stunning dining room adorned with historic frescoes, the breakfast includes a rich array of local pastries, fresh fruits, cheeses and traditional savory items, making it a culinary highlight of the stay.

The rooms at Relais Della Porta reflect a luxurious amalgamation of elegance and history. High ceilings, frescoed walls and wooden floors impart an 18th-century noble palace ambiance, complemented by modern comforts such as large smart TVs and soundproofing. The spacious and meticulously clean accommodations, equipped with efficient air conditioning and plush beds, ensure a comfortable and restful experience.

Cleanliness throughout the premises is a consistent strong point with numerous guests appreciating the immaculate conditions and the attention to hygiene. Despite a few minor lapses noted in isolated reviews, the overall consensus points to a highly maintained and inviting environment.

The hotel staff earns commendations for their friendliness, professionalism and attentive service. Guests often mention individuals by name, reflecting the standout contributions to their positive experiences. The team is recognized for going above and beyond to make stays memorable, from insightful local recommendations to small yet thoughtful gestures.

Although the free WiFi receives mixed reviews with some guests experiencing instability, the hotel provides this service complimentary. Parking, on the other hand, poses more of a challenge due to the hotel's central location and lack of direct facilities. Several paid parking options nearby require a short walk, suggesting that planning ahead for parking logistics can alleviate potential stress.

Family travelers find Relais Della Porta particularly accommodating with spacious and safe family rooms that make for a comfortable stay. While specific kid-friendly activities may be sparse, the warm and welcoming atmosphere, combined with the helpful staff, caters well to family needs.

The beds are another frequently highlighted feature, described as exceedingly comfortable and contributing to restful nights. Although some minor issues were reported with additional sleeping arrangements like sofa beds, the general feedback is overwhelmingly positive.

Overall, Relais Della Porta emerges as a highly recommended choice for a luxurious and comfortable stay in Naples, blending historical grandeur with modern convenience, outstanding service and an exceptional location.
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Luxury Hotel

Centrally located on Via Toledo, this 4-star hotel is set in a beautiful building featuring authentic, beautifully restored elements. It offers spacious and quiet rooms, providing a luxurious stay with historic charm.

Romantic Hotel

Relais Della Porta features spacious and quiet rooms in a central location on Via Toledo. The rooms are authentic with beautifully restored elements, offering a romantic and comfortable stay.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Small Hotel

4-Star Hotel

Room Types

Superior King Room This air-conditioned room has a minibar, safe and flat-screen TV.

Deluxe King Room Featuring a balcony, this larger room offers air conditioning and a flat-screen TV.

Deluxe Junior Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

Deluxe Family Room The spacious family room features air conditioning, soundproof walls, a balcony with a quiet street view as well as a private bathroom boasting a shower. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV, as well as a quiet street view. The unit has 2 beds.

Deluxe King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. The suite offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Standard King Room This air-conditioned room has a minibar, safe and flat-screen TV.

Deluxe Queen Suite This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.

Quadruple Room with Bath Guests will have a special experience as the quadruple room features a hot tub. The spacious quadruple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. Boasting a balcony, this quadruple room also offers a minibar, a tea and coffee maker and a TV. The unit offers 3 beds.

About Relais Della Porta

License: 15063049EXT0978, IT063049C23NR2439T

Guest Reviews

9.2

Excellent

Location

Relais Della Porta boasts a prime location in the heart of Naples, making it an excellent hub for visitors eager to explore the city on foot. Situated on the bustling Via Toledo, the hotel resides right in the center of Naples' vibrant Spanish Quarter, providing easy access to a plethora of key sites, shopping areas and dining options. Many reviewers emphasize the hotel's proximity to major attractions, including the historic center, Spaccanapoli and San Gregorio Armeno.

Well-placed to cater to tourists, the hotel stands a stone's throw from the Toledo metro station, enabling convenient travel across the city. Its central position ensures that everything, from the main sights to the harbor, is within walking distance. Guests appreciate being in the midst of Naples' dynamic life, yet some mention the hotel offers a peaceful retreat amid the bustling environment.

Housed in an elegant 16th-century palazzo, the Relais Della Porta combines historical charm with modern amenities. The structure's grandeur with spacious rooms and beautifully restored frescoes, adds to the unique stay experience. Additionally, the location is noted for being in a safe area, surrounded by many local eateries and cultural spots, making it a perfect base for an urban getaway.

Overall, the hotel's standout feature remains its unbeatable location, described variously as perfect, exceptional and super central by the guests. Whether here for the history, shopping or simply to soak in the lively city atmosphere, Relais Della Porta places all of Naples' treasures within easy reach.

Breakfast

Relais Della Porta has garnered rave reviews for its breakfast offerings, making it a standout feature of the hotel's hospitality. Guests repeatedly highlight the breakfast as exceptional, abundant and varied with many describing it as the best they’ve had in Naples or even across various cities in Italy. The array of options includes a mix of local Neapolitan pastries, homemade cakes, fresh fruits, vegetables and traditional savory items such as cheeses, sausages and eggs prepared in multiple ways. Special mentions are made of the fresh, high-quality ingredients and the substantial yet refined selection that caters to diverse tastes.

The breakfast experience is further enhanced by the stunning setting—a beautifully restored dining room featuring mirrors and frescoes on the ceiling, adding an elegant and historic atmosphere to the meal. This architectural charm makes breakfast not just about the food but also an aesthetic delight. The room itself has been described as "spectacular," "elegant," and "a culinary and architectural dream."

Numerous guests were also impressed by the hotel's accommodating nature, even catering to early breakfast requests and providing all-day access to coffee. While there were a few mentions of areas for improvement, such as the need for more variety in certain items and some minor issues with specific elements like fruit juice or vegan options, the overwhelming sentiment is one of satisfaction and delight.

All in all, Relais Della Porta's breakfast offerings—with their exceptional variety and quality served in a regal setting—leave a lasting impression, ensuring a delightful start to the day for its guests.

Rooms

Nestled in the heart of the city, 'Relais Della Porta' boasts an impressive array of rooms that beautifully blend historical charm with modern convenience. With high ceilings, frescoed walls and authentic wooden floors, the rooms exude an air of elegance and grandeur reminiscent of a noble palace from the 18th century. Guests appreciate the spaciousness, noting the sheer size of the rooms as perhaps the largest they've ever seen, complete with comfortable beds and modern amenities.

The hotel offers a variety of room options, from junior suites to deluxe family rooms, all meticulously clean and well-maintained. Many rooms feature beautiful decor, including antique ceilings and stylish furnishings, while others offer modern conveniences such as enormous smart TVs with Netflix. The soundproofing is highly efficient, ensuring a peaceful and quiet stay despite the hotel's prime location near bustling streets and key attractions.

Travelers consistently commend the quality and comfort of their accommodations with many noting the superb functionality and tasteful renovation that enhances their stay without sacrificing the building's historic character. The air conditioning is excellent and the spacious bathrooms, some with powerful showers, add to the overall comfort.

In conclusion, the rooms at 'Relais Della Porta' cater to discerning guests looking for a blend of luxury, comfort and a touch of history, making this hotel a top choice for a memorable stay in the city.

Beds

The beds at Relais Della Porta have garnered considerable praise for their comfort and quality. Guests frequently describe the beds as super comfy with some claiming they are the most comfortable they've ever slept in. The beds are often noted for being large and spacious, including some huge square beds and king-sized options, which add to the luxurious sleep experience. The mattresses are highlighted as incredibly comfortable, often described as dreamy and perfect with a good number of guests expressing that they slept well during their stay.

However, there are a few mentions of less satisfactory experiences. Some guests mentioned issues with specific beds, such as sagging mattresses, too soft beds or strong odors. The sofa beds and additional beds for children were not as positively received, often noted as less comfortable and, in some instances, slightly dirty or squeaky.

On the whole, the majority of the reviews indicate that the main beds in the rooms are of great quality, providing a restful and enjoyable sleep, marked by descriptions like 'sleeping on clouds' and 'incredibly comfortable'. The positive feedback significantly outweighs the minor complaints, affirming Relais Della Porta as a great choice for a cozy and restful stay.

Cleanliness

Relais Della Porta receives high praise for its exceptional cleanliness, consistently exceeding guests' expectations. Most reviews highlight the outstanding cleanliness throughout the hotel, from its spacious rooms and spotless bathrooms to the overall well-maintained establishment. Guests frequently note that rooms are not only immaculate but also modern and comfortable, contributing to a pleasant stay.

The hotel is recognized for its high standard of hygiene with numerous remarks on how the facilities are kept in top condition. The soundproofed rooms are another appreciated feature, ensuring a calm and inviting atmosphere for guests. Additionally, the hotel’s central location in the historic Via Toledo offers convenient access to Naples' attractions, which many reviewers appreciated.

Despite the overwhelmingly positive feedback, a few guests mentioned minor lapses in cleanliness standards in certain areas. These included occasional uncleanliness in older parts of the facility and leftover items in the mini bar. However, these instances seem to be exceptions rather than the norm.

Overall, Relais Della Porta impresses with its superb cleanliness and well-maintained environment, making it a highly recommended choice for travelers seeking a spotless and comfortable stay in Naples.

Staff

The overwhelmingly positive feedback about the staff at Relais Della Porta highlights their exceptional friendliness, helpfulness and professionalism. Guests consistently describe the team as super nice, accommodating and always willing to go above and beyond to enhance their stay. The reception team receives special praise for being incredibly knowledgeable and resourceful, providing excellent recommendations and solving any problems promptly.

The staff's attentive service is often noted with many guests appreciating the personal touches and warm welcomes they received. Whether it's a friendly tour before showing guests to their rooms, offering transportation advice or even packing sandwiches for a journey, the staff's efforts do not go unnoticed.

Several members of the team, including individuals like Esther and Maurizio, are repeatedly mentioned by name, indicating a standout contribution to the guests' positive experiences. The friendly and professional demeanor of the staff leaves a lasting impression, making many guests describe their interactions as unforgettable.

Additionally, the consistent kindness, courtesy and supportive nature of the staff contribute significantly to the overall pleasant and welcoming atmosphere of the hotel. The immaculate service and human warmth provided by the team play a crucial role in transforming each stay into a remarkable experience with many guests highlighting that the staff was the best aspect of the property.

Wi-Fi

At Relais Della Porta, guests have varied experiences with the hotel's WiFi. While some guests praise the free and high-speed internet access, noting moments of good, stable connections, others have reported issues. Several reviewers mention that the WiFi in their rooms was frequently unstable, disconnecting often and being generally slow or even unusable at times. Despite these occasional challenges, the hotel does offer complimentary WiFi, which is a positive aspect for many travelers. Overall, while the WiFi service might require some improvements, it is available and free for guests to use.

Parking

When planning a stay at Relais Della Porta in the heart of Naples, travelers should be prepared for some parking challenges. The hotel itself does not provide a parking facility, which may be a significant inconvenience for those arriving by car. Guests frequently mentioned that finding a spot to park can be quite difficult, especially for first-time visitors.

However, several paid parking lots are available nearby with prices generally ranging from €20 to €40 per night depending on the size of the car. Though these parking options exist, they often require a walk of 5-8 minutes from the hotel. Additionally, navigating the streets of central Naples and accessing the parking areas, particularly at night, can be challenging.

Despite these hurdles, Relais Della Porta is well-positioned in an area with plenty of garages, making it feasible to find alternative parking solutions with some planning ahead. Travelers should consider arranging their parking logistics prior to their arrival to avoid any unnecessary stress and make the most of their stay in this vibrant city.

Family

Relais Della Porta offers an inviting and comfortable stay for families visiting the city center. The staff is frequently praised for their friendliness and warm welcome with specific mentions of Esther and Mauricio for their exceptional service. The family rooms are a standout feature, notably the spacious deluxe and suite options that come equipped with modern amenities such as a large TV, fans and iPad charging connections. Some reviews mention slightly squeaky futon beds for the kids, but overall, families find the accommodations to be comfortable and well-suited to their needs.

Guests with children appreciate the large and safe rooms, making it a recommended choice for family trips. The family-friendly atmosphere is emphasized repeatedly with many guests delighted by the helpful and accommodating nature of the staff, which helped create a homely environment. While the hotel may not offer specific kid-friendly activities, it makes up for it with its comfortable and spacious family accommodations and its convenient location near the city center.

Families could enjoy a pleasant stay with the welcoming arrangements tailored for those traveling with young children, ensuring a memorable and successful vacation. Despite a few mentions of the property not being suitable for handicapped individuals and some average ratings for kid-friendliness, Relais Della Porta is highly recommended for families and couples seeking a comfortable, centrally-located retreat with excellent service.

4 Star

Relais Della Porta offers an exceptional experience, combining modern amenities with the rich history of old Naples. The hotel's staff receives high praise for their professionalism and friendliness, contributing to an overall outstanding service. Guests frequently highlight the great value for money provided, making it a noteworthy option among four-star establishments.

Breakfast at the Relais Della Porta stands out, often described as generous, high-quality and even comparable to that of a Four Seasons hotel. The hotel's location is another strong point, conveniently situated for exploring the city center, further enhancing its appeal.

Despite many positive remarks, some guests felt the hotel did not meet the typical four-star standards, especially in terms of facilities and room quality. Bathrooms, particularly the showers, were mentioned as areas needing improvement. Additionally, some reviews suggested that certain services, like booking sightseeing trips, were overpriced.

Overall, while there are mixed opinions on whether Relais Della Porta fully aligns with its four-star classification, many guests had a wonderful, memorable stay, appreciating the blend of modern comforts with historical charm.

Business

Relais Della Porta caters well to business travelers with its business-friendly environment and highly-rated facilities. The hotel offers excellent wifi suitable for business use, ensuring guests remain connected and productive. The staff is described as friendly and accommodating, making it a supportive choice for those on business trips. Additionally, the property is well-suited for meetings, providing great spaces for business gatherings. Ideal for a mix of romantic trips and business stays, Relais Della Porta strikes a balance that appeals to a wide range of professional clients.

Romantic

Relais Della Porta exudes a romantic ambiance that makes it a perfect getaway for couples seeking a blend of historic charm and modern comfort. Visitors consistently praise the hotel's romantic vibe with its high ceilings, traditional elements and rooms that feel sumptuous and grand. Featuring a charming, authentic palace setting, the structure is steeped in history, transporting guests to a bygone era of elegance. Many couples found it ideal for a romantic stay with details like moonlight drives adding to the experience. Big rooms further enhance the romantic feel, offering ample space to relax and unwind. The staff's attentiveness and the hotel's overall charm make it just the right spot for special occasions like honeymoons, ensuring an unforgettable experience. Whether it's the beautiful, traditional house or the historic charm of the old residence, Relais Della Porta is a superb choice for those looking to immerse themselves in both romance and the rich culture of Naples.

No, Relais Della Porta doesn't have any pool.

No, a spa isn't available at Relais Della Porta.

No, Relais Della Porta doesn't allow dogs.

Yes, parking facilities are available at Relais Della Porta.

No, Relais Della Porta doesn't have a gym.

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