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Summary of reviewsRamada by Wyndham Naples is strategically located just steps away from Naples Central Station, Garibaldi metro and bus terminals, providing travelers with convenient access to various parts of the city and beyond. This ease of access is particularly beneficial for those without cars, making public transport navigation hassle-free. While the surrounding area may be less pleasant in terms of cleanliness and order, the hotel's proximity to transit options and nearby amenities like supermarkets adds to its practicality for short stays and quick commutes.
The breakfast at Ramada by Wyndham Naples is generally well-received with many guests praising the abundant and varied options, including delicious cakes, eggs and bacon. The breakfast buffet's quality, generous portions and the courteous staff contribute to a positive dining experience. However, some guests note limited gluten-free options, a lack of fresh fruit and milk and subpar coffee quality. Despite these minor issues, the overall breakfast experience is satisfying and enjoyable.
Dinner at the hotel's Petit Restaurant is also appreciated for offering good value for money, excellent food and a fine dining atmosphere. Guests often highlight the quality of the cuisine and the selection of wines. Nevertheless, limited menu options and the unavailability of the restaurant at times due to tour bookings are occasional drawbacks. Late-night food and room service options are also limited.
The rooms are frequently praised for their spaciousness, cleanliness and comfortable beds. Guests mention the large bathrooms with marble finishes and classical decor adding an elegant touch. However, some reviews point out that the furnishings are dated and certain maintenance issues like non-functioning air conditioners and musty odors need attention. Despite these, the general cleanliness and comfort of the rooms make for a pleasant stay.
Cleanliness standards are generally high with numerous guests finding the hotel and rooms to be well-maintained and tidy. The exemplary service of the cleaning staff contributes positively, although some specific issues like mold in bathrooms and dirty carpets are noted.
The staff at the hotel consistently receive positive feedback for their friendliness, helpfulness and professionalism. The reception, housekeeping and restaurant teams all contribute to a warm and welcoming atmosphere, enhancing the overall guest experience. Though there are occasional comments about less favorable interactions with some front desk staff, the general consensus is highly positive.
Wi-Fi services receive mixed reviews. Some guests find the internet service fast and satisfactory, while others report slow speeds and frequent disconnections.
Parking options are well-regarded with ample secure parking available, including a 24-hour guarded garage, valued for its convenience and security despite the additional cost.
The beds are often highlighted as a standout feature, described as very comfortable with clean, firm mattresses that offer a great night's sleep, significantly adding to the overall restful experience.
However, many guests feel that the hotel does not fully live up to its four-star rating, suggesting that the facilities and services fall short of the expectations typically associated with the Ramada brand. The price of 120 euros per night is considered steep for the quality offered. Despite this, the hotel's overall description is found to be accurate with its luxurious aspects acknowledged but not enough to elevate the overall perception to a genuine four-star experience. Show more
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Hotel with Parking
Ramada by Wyndham Naples provides on-site parking. It is known for providing reliable service and essential amenities, suitable for various travel needs.
EV charging stations
Hotel with EV Charging Stations
As a Ramada by Wyndham property, this hotel offers EV charging facilities. It's a reliable option for EV owners, with the backing of an international hotel chain.
4-Star Hotel
This hotel offers comfortable rooms and a range of amenities. It provides a convenient location for exploring Naples. The hotel offers a familiar brand experience with efficient service.
Hotel near Vineyards
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Classic Double Room for Single UseThis elegant room features air conditioning, a TV, and free mineral water. En suite bathroom is complete with toiletries. Wi-Fi is free.
Classic Double RoomThis elegant room features air conditioning, a TV, and free mineral water. En suite bathroom is complete with toiletries. Wi-Fi is free.
Classic Triple RoomThis elegant room features air conditioning, a TV, and free mineral water. En suite bathroom is complete with toiletries. Wi-Fi is free.
Superior Double RoomThis larger and elegant room boasts a comfortable seating area. It features air conditioning, a TV, and free mineral water. En suite bathroom is complete with toiletries and soft bathrobes and slippers. Wi-Fi is free.
Standard Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
About Ramada by Wyndham Naples
License: 15063049ALB0968, IT063049A1R4UW7VDY
Guest Reviews
7.3
Good
Location
Ramada by Wyndham Naples boasts a highly advantageous location for those relying on public transportation. The hotel is strategically situated just steps away from Naples Central Station, making it extremely convenient for train travelers. Additionally, the Garibaldi metro and bus terminal are in close proximity, providing easy access to various parts of the city and beyond, including Pompeii. Many reviews highlight the convenience of the hotel’s position, especially for early morning travelers.
The location is described by many as excellent, ideal and very good, noting the ease of access to transportation and services. The central station's proximity is particularly appreciated for its strategic benefits, aiding in hassle-free travel around Naples. For those without cars, the hotel’s position allows easy navigation using public transport, which is a significant plus for visitors looking to explore.
However, while the location is praised for convenience, some guests point out that the area surrounding the hotel is not the most pleasant or clean with descriptions of it being chaotic and marginal. Despite these factors, the proximity to various transit options and a large grocery supermarket nearby adds to the overall practicality of the location for short stays and quick commutes.
Breakfast
Ramada by Wyndham Naples offers a generally well-regarded breakfast experience according to guest reviews. Many guests praised the breakfast as very good, excellent and even exceptional, highlighting the abundant and varied options available. The breakfast buffet was frequently noted for its delicious and generous spread, including a wide selection of cakes and savory items like eggs and bacon. Guests particularly enjoyed the rich variety and the generous portions provided.
Several reviews emphasized the quality and competence of the breakfast with many guests appreciating the well-served and scrumptious meals. The spacious dining area and courteous staff also contributed positively to the breakfast experience.
However, a few guests noted some drawbacks, such as limited gluten-free options and the lack of fresh fruit and fresh milk. Some found the coffee, especially when freeze-dried or from vending machines, to be subpar compared to typical Italian espresso standards. Additionally, a few comments mentioned that the breakfast buffet could be restricted or basic at times and that fresh juice was not always available.
Overall, the breakfast at Ramada by Wyndham Naples generally offers a satisfying and enjoyable start to the day with plenty of options to cater to different tastes, albeit with a few areas that could benefit from improvement.
Dinner
Ramada by Wyndham Naples offers a dining experience that is generally well-received by its guests. The hotel's Petit Restaurant is particularly noted for its fine dining atmosphere and warm ambiance. Many guests have enjoyed excellent dinners with a good quality-price ratio and the cuisine is frequently described as truly excellent.
The dinner service is typically of a reasonable standard with beautiful food and good value for money on multiple occasions. Guests have praised the overall quality of the restaurant, highlighting good food and a selection of quality wines at fair prices.
However, there are some drawbacks. A few guests encountered issues such as limited menu options and the restaurant being closed or booked out for tour groups, which left them unable to dine there. Additionally, the lack of food options late at night and the absence of room service have been points of disappointment for some.
Overall, while the dining experience at Ramada by Wyndham Naples is praised for its quality and value, potential guests should be aware of occasional availability issues and limited late-night options.
Rooms
The guest reviews for Ramada by Wyndham Naples predominantly highlight spacious and comfortable rooms that are well-maintained and clean. Many guests appreciated the large size of the rooms and bathrooms, often mentioning marble finishes and classical decor that adds a touch of elegance. Comfortable beds are frequently noted with rooms being described as quiet and conducive to a good night's sleep.
However, the rooms show signs of aging with guests pointing out dated furnishings, peeling wallpaper and old carpets. There are mentions of worn-out fixtures and the need for ventilation improvements in some bathrooms. A planned renovation appears necessary, as several reviews indicate the bathrooms and overall interior would benefit from updates to bring them into a more modern condition.
Maintenance issues such as non-functioning air conditioners, musty odors and outdated bathroom fixtures were sparsely noted among the reviews. Despite these drawbacks, the cleanliness of the rooms and bathrooms is consistently praised, contributing to a generally comfortable stay.
The balance of positive feedback about room size, cleanliness and comfort against the need for aesthetic and functional updates paints a mixed yet hopeful picture for future guests considering a stay at Ramada by Wyndham Naples.
Beds
At Ramada by Wyndham Naples, guests can expect a high level of comfort when it comes to their sleeping arrangements. Words like comfortable, very comfortable and incredibly clean sheets are frequently used to describe the beds. Visitors often mention the exceptional comfort provided by the king size and large beds with some even praising the firm mattresses that offer a great night's sleep.
Several reviews highlight that the beds were clean, meeting guests' expectations for hygiene and well-being. Remarkable mentions include beds described as comfy with some guests appreciating the hard mattresses they prefer. The hotel's beds have also been noted as renovated, contributing to an overall positive sleep experience.
Despite a few mentions of room for improvement in cleaning services and issues like mold in the bathroom and dirty walls, the general consensus indicates a satisfactory level of cleanliness. Most guests found the hotel clean, tidy and well-maintained with an exemplary cleaning service.
While there are occasional drawbacks mentioned, such as occasional issues with extra beds, the overarching theme from reviews is that the comfortable beds at Ramada by Wyndham Naples contribute significantly to a pleasant and restful stay.
Cleanliness
At the Ramada by Wyndham Naples, guest opinions on cleanliness present a mixture of experiences. On a positive note, many reviews highlight the overall cleanliness of both the hotel and the rooms. Numerous guests found the rooms to be spacious, comfortable and impeccably made up with some describing the cleaning service as exemplary. The structure itself is often praised for being clean, welcoming and quiet with excellent sanitary standards frequently mentioned.
However, several reviews point out areas needing improvement. Common concerns include mold in the bathroom, dirty carpets and instances of towels smelling bad. Some guests mentioned specific issues like flooded floors after showers and dirty walls, noting that these detracted from their stay. Despite these issues, the willingness of the cleaning staff to maintain cleanliness was acknowledged, even though certain aspects like old carpets and unclean windows occasionally left a negative impression.
Overall, while the Ramada by Wyndham Naples generally upholds a good standard of cleanliness, attention to detail in certain areas could enhance the guest experience significantly.
Staff
Ramada by Wyndham Naples consistently impresses with its warm and friendly atmosphere, accentuated by the welcoming demeanor of the staff. Guests frequently highlight the helpfulness and friendliness showcased by staff across various departments, including reception, housekeeping and the restaurant area. The reception team, in particular, garners praise for their efficient service and courteous attitude, making check-ins and general inquiries smooth and pleasant experiences. The cleaning staff are noted for their excellent service and attention to detail, contributing to an overall meticulous environment. The restaurant staff stand out for their professionalism and hospitality, especially during breakfast and dinner services.
While the majority of reviews point to friendly and attentive service, occasional comments mention less favorable experiences with some front desk staff. Despite these isolated incidents, the general consensus portrays the staff as fantastic, attentive and professional. The warm reception and continued kindness offered by the hotel staff certainly play a pivotal role in enhancing the guest experience, making Ramada by Wyndham Naples a preferred choice for travelers seeking a hospitable and well-managed stay.
Wi-Fi
The Wi-Fi experience at the Ramada by Wyndham Naples has garnered mixed feedback from guests. Some guests found the Wi-Fi to be very good and appreciated the good service. They mentioned that the wifi works and, in some instances, that it was fast enough for their needs. However, other guests encountered issues, such as slow internet speed, frequent disconnections and instances where Wi-Fi was not working or accessible at all. Despite these occasional challenges, the overall sentiment indicates that when functioning, the Wi-Fi service can be quite satisfactory for normal usage.
Parking
Guests staying at Ramada by Wyndham Naples have found the parking facilities to be a significant advantage. There is ample parking available with options ranging from a secure parking garage adjacent to the hotel to private and guarded parking. The availability of a garage is frequently mentioned, which is particularly accommodating for those arriving by car. The 24-hour guarded parking offers peace of mind and is deemed indispensable by many guests, despite the additional cost of 18 euros per day. Guests appreciate the convenience and security provided by the dedicated parking services, although some feel that the positioning of the parking place could be improved. Overall, the parking options at the hotel are considered excellent and add value to the stay, particularly with the discounted rates next door.
4 Star
The reviews of Ramada by Wyndham Naples paint a clear picture of customer sentiments concerning its four-star rating and the facilities and services offered. Many guests were disappointed, suggesting that the hotel does not live up to the expectations of a four-star rating with some even mentioning that it deserves only two stars. There is a consistent sentiment that the services and facilities provided do not meet the higher standards typically associated with the Ramada brand.
Despite the letdowns regarding service and star rating, the descriptions of the hotel were often found to be accurate and correct without any major discrepancies. Additionally, some noted the hotel's overall rather luxurious aspect, although this did not sufficiently elevate the perception to a genuine four-star experience.
On the financial side, several guests felt that the price of 120 euros per night was excessive considering the quality of service and amenities offered. The general consensus is that while the hotel's descriptions are truthful, the actual experience leaves much to be desired in terms of the expected four-star standard.
No, Ramada by Wyndham Naples doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Naples.
No, Ramada by Wyndham Naples doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Naples.