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Opera Home Principe Umberto

Naples , Piazza Principe Umberto 35 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOpera Home Principe Umberto in Naples is highly regarded for its prime location, offering incredible convenience for travelers wanting to explore the city. Situated centrally, it provides easy access to public transportation, including the nearby Napoli Centrale and Garibaldi Square. Guests appreciate its strategic proximity to shops, restaurants, and the vibrant old town, making it a perfect base for city exploration. Rooms with terraces offer charming views of the lively streets, and the hotel is recognized for providing excellent value for money.

The accommodations are noted for their exceptional cleanliness and comfort, with spacious rooms equipped with modern amenities like air conditioning and mini-fridges. Guests often commend the regular cleaning service, fresh towels, and the welcoming atmosphere. Despite mixed feedback on the breakfast offerings, with some guests desiring more variety and quality improvements, the communal kitchen setup is convenient, featuring essentials like packaged croissants and a notably good coffee.

The staff at Opera Home Principe Umberto receive consistent praise for their warmth and helpfulness. Notably, Fabio and Francesco are highlighted for their dedication to guest satisfaction, and the owner is appreciated for his kindness. The team’s attentiveness helps bridge language barriers, enhancing the overall guest experience. Small gestures, such as organizing taxis and allowing luggage storage, further demonstrate their commitment to excellent service.

However, the hotel does face some areas for improvement. The bedding quality has received inconsistent feedback, with reports of discomfort due to worn-out mattresses and pillows. Additionally, the building’s state, particularly in common areas like the staircase, could benefit from enhanced cleaning to match the cleanliness of the rooms.

Overall, Opera Home Principe Umberto is a strategically located hotel with outstanding hospitality, clean and comfortable rooms, and a few areas where enhancements could elevate the guest experience even further.
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Room Types

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

Superior Queen Room The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 1 bed.

Standard Queen Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.

About Opera Home Principe Umberto

License: IT063049B43NVPFORQ

Guest Reviews

7.9

Good

Location

Opera Home Principe Umberto boasts a prime location that travelers find incredibly convenient for exploring Naples. Situated centrally, it offers easy access to public transportation, including the nearby Napoli Centrale and Garibaldi Square, making it an ideal starting point for visiting the city both on foot and by metro. Guests appreciate the strategic proximity to trains, metro, and buses, which facilitates effortless movement around the area and to various tourist attractions. The location is particularly praised for its proximity to numerous shops, restaurants, and the vibrant old town.

While the neighborhood might not be the most picturesque area of Naples, the convenience of nearby services and the vibrancy of a bustling central boulevard compensate for this, making it a favorable choice for travelers. Rooms with terraces provide lovely views over the lively streets, adding to the appeal of staying here. The location also offers excellent value for money, with check-in and check-out processes receiving positive remarks for their convenience. Overall, Opera Home Principe Umberto presents a strategically located base for visitors eager to explore Naples with ease.

Breakfast

Nestled in the heart of downtown Naples, Opera Home Principe Umberto offers an intriguing stay with mixed feedback on its breakfast amenities. Guests have appreciated the concept of a breakfast bar and self-service in the communal kitchen, which seems to be well-stocked with essentials. Appealing elements include packaged croissants, cookies, milk, juices, cereals, yogurts, fruits, and a notably good coffee. Despite some praise for the convenient setup, many guests have voiced that the selection could be more varied and highlighted concerns over the quality, describing it as industrial and low-grade. Overall, the breakfast experience has room for improvement, with suggestions for enhancing both the diversity and quality of the offerings to make the morning meal more enjoyable and satisfying.

Rooms

Opera Home Principe Umberto offers a stay characterized by exceptional cleanliness and comfort. Guests consistently mention the spaciousness and tidiness of the rooms as a standout feature, with modern decor and a welcoming atmosphere adding to the overall appeal. The well-equipped rooms include thoughtful amenities such as air conditioning and mini-fridges, ensuring a convenient and comfortable stay. Strategically located near Garibaldi Square and within walking distance of central attractions, the hotel's location is highly praised.

Many guests appreciated the regular cleaning service, fresh towels, and the inviting ambiance of the rooms. The high standards of cleanliness and maintenance are evident, although there are a few recurring concerns about bed stability and occasional bathroom cleanliness issues. Despite these minor drawbacks, the hotel's strategic location and quality service make it a favorable choice for travelers seeking a comfortable and convenient stay in the heart of the city.

Beds

The guest reviews for Opera Home Principe Umberto highlight a significant disparity in the experiences regarding bed comfort. While some guests found the beds very comfortable, others reported quite the opposite, describing mattresses as uncomfortable and pillows as either sunken or lumpy. Several reviews suggested that the mattresses and pillows appeared worn out and might benefit from replacement to enhance guest comfort. A few guests noted structural issues with the bed setup, mentioning frames that were not properly aligned. Overall, the feedback suggests inconsistent experiences, pointing to the necessity for improvements in bedding quality to ensure a consistently restful stay for all guests.

Cleanliness

Opera Home Principe Umberto has garnered mixed reviews regarding its cleanliness, but several guests have highlighted positive aspects worth noting. Many reviews praise the rooms for being very clean, indicating that the accommodation itself meets a satisfactory standard. The rooms receive daily cleaning, which leaves most guests pleased with how tidy everything appears. Several guests have been impressed with the outstanding cleaning efforts, and some even describe the room and bathroom as having maximum cleanliness, meeting their high expectations. The staff's exceptional hospitality contributes positively to the overall experience, enhancing the pleasantness of staying at clean and simple housing.

While the common areas and rooms are often noted for their cleanliness, the building's state presents a contrasting picture. The staircase is reportedly full of cobwebs, and the sanitary installations in the bathroom appear outdated, which detracts from the overall impression. There are occasional issues with room dust and linen not being changed daily, along with a shower cubicle that could benefit from more thorough cleaning. Additionally, the facilities have been described as dirty by some guests, with a persistent bad smell noted in certain areas.

In summary, Opera Home Principe Umberto offers clean and simple accommodation with notable daily cleaning initiatives, although some structural aspects and specific areas may require more attention to detail to improve guests' experiences.

Staff

At Opera Home Principe Umberto, guests repeatedly praise the warm and accommodating nature of the staff. The owner stands out for being incredibly kind, polite, and helpful, often going above and beyond to meet guests' needs. Visitors appreciate Fabio for his excellent service and helpfulness, with many noting his dedication to ensuring a pleasant stay. The staff's friendliness is a consistent highlight, with people emphasizing their willingness to assist and make guests feel welcome.

The hotel is characterized by its very clean and spacious rooms, complemented by a lovely breakfast. Although language barriers occasionally arise, the friendly and attentive nature of the staff helps to bridge these gaps effectively. Personnel, including the attentive caretaker Francesco, ensure they are always available for assistance and guidance.

Guests value the convenient location near the Garibaldi/Centrale station, adding to the appeal of staying at this establishment. Small gestures, such as arranging taxis at good prices and allowing luggage storage, further underscore the dedication to customer service. The warm and amiable interactions leave a lasting impression, making Opera Home Principe Umberto a memorable choice for travelers seeking exceptional hospitality.

No, Opera Home Principe Umberto doesn't have any pool.

No, a spa isn't available at Opera Home Principe Umberto.

Yes, Opera Home Principe Umberto welcomes dogs.

Yes, parking facilities are available at Opera Home Principe Umberto.

No, Opera Home Principe Umberto doesn't have a gym.

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