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LHP Napoli Palace & SPA

Naples , Viale Augusto 74 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLHP Napoli Palace & SPA is widely praised for providing guests with a luxurious and comfortable stay. The hotel's strategic location, just a short walk from public transport links, makes it convenient for both business and leisure travelers, especially those attending events at the nearby Diego Armando Maradona Stadium. Situated in a tranquil residential area, it offers a peaceful retreat without compromising accessibility to Naples' historic center.

The hotel excels in providing a high-quality culinary experience. Breakfast is celebrated for its variety and delicious options, including local specialties and gluten-free items, despite some guests seeking more variety. Dinner at the hotel, particularly enjoyed by the pool and through room service, is consistently described as excellent with standout dishes and a delightful atmosphere on the rooftop terrace. Although some find the menu limited and prices high, the quality of food and service is highly regarded.

Rooms at LHP Napoli Palace & SPA are uniformly praised for their modern, spacious and well-furnished interiors, featuring comfortable beds and elegant bathrooms. Guests appreciate the clean and well-maintained spaces, adding to the overall luxurious experience. The hotel’s commitment to cleanliness is noteworthy with daily housekeeping ensuring spotless rooms and common areas.

The hotel staff receive exceptional accolades for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. From the front desk to the bar and spa staff, their warm and accommodating nature ensures a welcoming atmosphere.

The spa is a standout feature, praised for its comprehensive range of facilities and high-quality treatments, making it a must-visit for guests seeking relaxation. While the gym is noted to be compact, it is well-equipped with modern facilities, catering adequately to guests' fitness needs.

The rooftop pool offers a serene escape with beautiful views, albeit with some mentions of water temperature issues and limited sun loungers. Nonetheless, the rooftop terrace, complete with a hot tub and sky bar, is a cherished feature among guests. Parking, while secure and convenient, is limited and can be pricey, necessitating advance booking.

The luxurious ambiance of LHP Napoli Palace & SPA, combined with its high standards and impeccable service, ensures a memorable stay for guests seeking comfort, convenience and a touch of elegance in Naples.
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Luxury Hotel

A 5-star hotel in Naples, LHP Napoli Palace & SPA is highlighted for its luxurious offerings which include a dedicated spa facility, providing guests with opportunities for relaxation and wellness during their stay.

Hotel for Honeymoon

This hotel features an infinity pool and a spa and wellness center. It provides a luxurious setting for couples seeking relaxation and pampering.

Hotel with Spa

This 5-star hotel features a private spa, equipped gym, sauna, and whirlpool. It provides a sophisticated atmosphere with attention to comfort, style, and well-being, offering a tailor-made stay experience.

Dog Friendly Hotel

LHP Napoli Palace & SPA is a pet-friendly hotel that offers spa services. It provides a relaxing and comfortable stay for both guests and their pets.

Romantic Hotel

This hotel offers a dedicated spa and wellness center, providing couples with opportunities for relaxation and rejuvenation. Its modern amenities and comfortable accommodations enhance the romantic experience. It features a spa.

Hotel with Swimming Pool

This hotel offers a spa and pool facilities, providing guests with relaxation and wellness options during their stay.

Heated Pool Indoor Pool Outdoor Pool

Hotel with Parking

This hotel offers parking, a spa, and modern amenities. It is well-suited for both leisure and business travelers seeking convenience and relaxation.

EV charging stations

Accessible Hotel

This hotel is identified as an accessible hotel option in Naples, providing facilities and services to accommodate guests with accessibility requirements.

Hotel with Gym

This hotel has a 5-star gym equipped with the latest Technogym machines, including treadmills, exercise bikes, and weights. The Vesuvian Spa & Fitness center offers a heated indoor pool with a whirlpool, a Finnish sauna, and more.

Hotel with EV Charging Stations

This hotel is a full-service hotel that offers EV charging. It also provides amenities like a spa, enhancing the overall experience for guests with electric vehicles.

5-Star Hotel

Located in the Fuorigrotta area, it offers a spa and modern accommodations. The LHP Napoli Palace & SPA provides a relaxing environment with comprehensive wellness facilities. It stands out for its contemporary design and focus on guest comfort.

Hotel with Outdoor Pool

This hotel offers a seasonal outdoor pool and a spa with massages, body treatments, and facials. Guests can also enjoy a 24-hour health club, a steam room, and a poolside bar.

Hotel with Indoor Pool

This hotel features a heated indoor pool with whirlpool, which is part of the extensive Vesuvian Spa. The spa also includes a Finnish sauna, emotional shower, Turkish bath, and Ice Cave, offering a comprehensive wellness experience centered around the indoor pool.

Family Friendly Hotel

Business Hotel

Hotel with Heated Pool

Room Types

Deluxe Room En suite room with air conditioning, a satellite TV with SKY channels, and minibar. Wi-fi is free.

Junior Suite Guests will have a special experience as the suite features a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.

Deluxe Suite with Private SPA Elegant and spacious suite equipped with sauna, Turkish bath, spa bath and sensory shower, air conditioning, tea and coffee making facilities. This suite offer free minibar

King Suite with Spa Bath This suite has a spa access, an air conditioning, tea/coffee maker and hot tub.

Junior Suite with Terrace The hot tub and spa bath are the standout features of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

About LHP Napoli Palace & SPA

License: IT063049A1CUJDA32G

Guest Reviews

8.8

Excellent

Location

LHP Napoli Palace & SPA offers a strategic location with excellent connectivity, particularly appealing to those attending events at the nearby Diego Armando Maradona Stadium. Located a brief two-minute walk from the train station, the hotel's proximity to public transport makes it easy to access the historic center of Naples in about 20 minutes. The metro stop just 100 meters away further enhances convenience for travelers.

Though situated in a relatively quiet residential area, away from the hustle and bustle of the city center, the hotel remains well-connected. Nearby cozy restaurants and a pleasant rooftop terrace provide guests with charming dining options and relaxing spaces. Public transportation access is consistently praised for its convenience, making exploring Naples straightforward despite the hotel’s peripheral location.

The area around the hotel might not be teeming with attractions or nightlife, which some guests noted as a drawback. However, this tranquility can be a plus for those seeking a quieter stay, away from the crowded city center. The hotel’s location, while described by some as not ideal or uninviting from the outside, offers a peaceful retreat with nearby amenities, including accessible parking.

Overall, LHP Napoli Palace & SPA serves as a convenient and well-connected base for both business and leisure travelers, especially those looking to attend events at the nearby stadium. The combination of close public transport links, comfortable accommodations and nearby dining options makes it a solid choice for guests visiting Naples.

Breakfast

The breakfast experience at LHP Napoli Palace & SPA garners mixed responses from guests, although the majority tend to be positive. Many reviewers commend the breakfast for its quality and variety, describing it as a lovely spread with options that include gluten-free items. The selection of both hot and cold foods is praised and the freshness of the ingredients is often highlighted with some even noting the presence of local products like pastiera and sfogliatelle. Guests regularly mention the breakfast as delicious, very good and exceptional, often pointing out the efficient and polite service staff.

However, there are some criticisms. A number of guests feel that the breakfast falls short of expectations for a five-star hotel, citing limited options and a lack of variety. Some found the pastries to be dry, while others expressed a desire for more savory choices. Despite these points, the overall sentiment remains positive with many emphasizing the rich, varied and high-quality nature of the breakfast offerings.

Dinner

The LHP Napoli Palace & SPA offers a commendable dining experience, particularly by the hotel pool and through room service. Guests consistently describe the food as excellent, delicious and wonderful with standout dishes making the dinner experience sublime. Half board options are particularly lauded for their quality.

The hotel’s rooftop restaurant provides a delightful dining atmosphere with delicious meals, although some guests find the menu somewhat limited and the portions small. The restaurant on the first floor, described as a Neapolitan dive, also receives high praise for its great meals.

However, there are repeated concerns about the high prices of food and drinks at the hotel, which some guests find overly expensive. Despite this, the general consensus highlights the good to very good quality of food and service. The dinner menu might benefit from more variety to accommodate different tastes, yet the overall dining experience remains positively highlighted by those who dine at the hotel.

Rooms

LHP Napoli Palace & SPA receives high praise for its rooms, which stand out due to their clean, modern and spacious nature. Guests frequently highlight the beautiful and finely furnished interiors, emphasizing the comfort and modern amenities provided. The beds are described as very comfortable with many guests appreciating the large and comfy bedding. The bathrooms also receive special mentions, notably for their elegant design and rainfall showers.

Rooms are noted to be equipped with everything needed for a comfortable stay, including smart TVs and coffee machines. The hotel's new and well-maintained structure adds to the overall experience with sound isolation being a positive point for many. Daily housekeeping ensures rooms remain spotless with some guests noting multiple tidy-ups throughout the day.

While most feedback is overwhelmingly positive, a few guests did point out that some rooms are smaller than expected. Despite this, even the smaller rooms are described as cozy and functional, sometimes featuring terraces. Overall, LHP Napoli Palace & SPA offers a top-notch, stylish and comfortable stay, fulfilling the expectations of most travelers.

Beds

The beds at LHP Napoli Palace & SPA have garnered a plethora of positive feedback from guests. Reviewers frequently mention the comfort and quality of the beds, highlighting both their coziness and the high standard of the bedding. Guests describe the beds as wonderful, extremely comfortable and super comfortable with some noting the luxurious feel of Egyptian cotton linens. Many commend the mattresses for their comfort, often pointing out the beds as a standout feature of their rooms. The spacious and well-maintained rooms further enhance the comfortable sleeping environment, creating a cozy and indulgent atmosphere. However, a few mentions suggest room for improvement, such as the occasional soft mattress or less comfortable pillows. Despite these minor issues, the overall sentiment is overwhelmingly positive with guests repeatedly emphasizing the excellence of the beds at this hotel.

Cleanliness

LHP Napoli Palace & SPA has garnered attention primarily for its sterling cleanliness standards. Feedback from guests consistently highlights the hotel's meticulous approach to keeping all areas spotless. Many praised the immaculate condition of the premises and the well-maintained, modern design. Rooms receive specific commendation for being cleaned thoroughly every day with some guests even describing the level of cleanliness as maniacal and deserving of applause. Common areas and bathrooms are also noted for their bright and pristine appearance.

While the majority of reviews reflect satisfaction with the cleanliness, a few guests encountered isolated issues, such as delayed room cleaning services. Despite these occasional lapses, the overall consensus appreciates the hotel's commitment to a high standard of hygiene. Additionally, the polite and helpful hospitality staff contribute to a pleasant stay, further enhancing the positive experience for most visitors. Guests also value the newly refurbished rooms, adding to the overall comfort and appeal of the accommodations at LHP Napoli Palace & SPA.

Staff

Visitors to the LHP Napoli Palace & SPA consistently highlight the exceptional service provided by the hotel staff. Guests describe the team as extremely friendly, accommodating and professional, creating a welcoming atmosphere from the moment of arrival. The front desk and reception staff receive particular praise for their warm greetings and willingness to assist with any requests. Across the board, the personnel are noted for their attentiveness, kindness and excellent customer service, contributing significantly to the overall positive experience at the hotel. The bar and spa staff also come highly recommended, adding to the high-quality service guests appreciate. The friendly, courteous and service-minded nature of the staff stands out as a major highlight, ensuring that visitors feel well-cared-for during their stay.

Spa

The spa at LHP Napoli Palace & SPA garners an abundance of praise from guests. Described as fabulous, amazing and truly unique, it offers a comprehensive range of facilities perfect for relaxation, including a jet spa, Turkish sauna, steam room and tropical showers. Guests were particularly impressed with the quality of the treatments, often citing massages and facials as some of the best they've ever experienced. The spa is noted for its beautiful and well-organized environment, making it a standout feature of the hotel.

While it is fee-based, many reviewers felt that the additional cost was well worth it, highlighting the superior spa services and the overall experience. The spa's cleanliness and excellent service are frequently mentioned, adding to the positive impressions. Despite a few comments about its size and cost, the overwhelming consensus is that the spa is a must-visit and a splendid oasis of relaxation within the hotel, fully equipped to offer a rejuvenating break.

Overall, the LHP Napoli Palace & SPA's spa is highly recommended for its exceptional service, beautiful design and the quality of the treatments, ensuring a memorable experience for those looking to indulge.

Gym

The LHP Napoli Palace & SPA boasts a well-kept, modern gym that has garnered positive feedback for its decent size and quality facilities. Many reviews highlight its state-of-the-art equipment, compact yet efficient layout and overall pleasant atmosphere, making it suitable for a full workout. Although described as small by some, the well-equipped fitness room effectively caters to guests' basic exercise needs with good quality machines. However, a few comments noted instances where not all equipment was operational, suggesting occasional maintenance issues. Despite these minor setbacks, the gym generally satisfies guests looking for a quick and effective workout during their stay.

Pool

LHP Napoli Palace & SPA offers guests an impressive rooftop retreat featuring a range of amenities that elevate the stay experience. The highlight is undoubtedly the rooftop pool, praised by many for being a top-class, stunning and beautiful place to unwind. The pool area includes a deck, a hot tub and an enchanting sky bar that guests find both perfect and clean. The outdoor heated pool is a particular favorite, providing a lovely relaxation spot, even though some guests found it smaller or cooler than expected.

The rooftop terrace itself is beautifully designed, equipped with a solarium and ample space for lounging. However, some reviewers noted a lack of decent sun loungers. Despite a few mentions of the water being cold or the pool appearing unclean at times, the overall sentiment remains very positive with many guests appreciating the panoramic views and the convenience of the rooftop bar. The hotel's pool and terrace combination proves to be an extra bonus that many guests cherish for a serene and enjoyable stay.

Parking

LHP Napoli Palace & SPA offers secure and convenient parking options, including a well-equipped garage with electric car charging stations. However, guests should be aware of the limited parking spaces available, making it essential to book in advance. The parking service involves handing over car keys due to space constraints, which some guests might find unusual. Despite its convenience, the parking fee, set at 30 euros per day, is considered expensive by many. While this cost provides ease and security, guests suggest it could be more economical, especially for a hotel striving to maintain a high standard of service. Those who do not secure a spot in the garage may face challenges parking on the street.

Luxury

LHP Napoli Palace & SPA offers a truly luxurious experience for its guests, living up to its reputation as a high-category, five-star hotel. The establishment boasts an extremely luxurious appearance and high standards, marked by its modern, chic design and exceptional cleanliness. Guests are particularly impressed by the impeccable staff and perfect services, which contribute to the hotel's high quality and justify its five-star status.

The facilities at LHP Napoli Palace & SPA are outstanding with features like a stunning rooftop oasis and a beautiful, well-maintained pool that provide an excellent experience. The hotel's luxurious details further enhance its appeal, ensuring that everything, from the cleanliness to the breakfast, meets guests' expectations entirely, often making their stay perfect. All in all, the hotel offers new, well-maintained and luxurious surroundings that truly embody a high-standard, luxurious stay deserving of its stellar reviews.

Yes, LHP Napoli Palace & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at LHP Napoli Palace & SPA.

Yes, LHP Napoli Palace & SPA welcomes dogs.

Yes, parking facilities are available at LHP Napoli Palace & SPA.

Yes, LHP Napoli Palace & SPA has a gym.

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