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Summary of reviewsHotel Ginevra enjoys consistent praise for its excellent location in Naples, especially due to its proximity to the main train station and public transportation options, including the metro and bus stops. This convenience makes it ideal for both leisure and business travelers with the city center and its attractions easily reachable on foot. Despite occasional concerns about the area at night, the hotel offers a strategic starting point for exploring the city and beyond.
The rooms at Hotel Ginevra are noted for their cleanliness and thoughtful amenities. Guests appreciate the spaciousness, appealing design and recent renovations that enhance their stays. Many rooms feature murals and a starry sky effect on the ceiling, adding a unique touch. Regular towel changes and multiple bathroom cleanings contribute to the overall positive experience, although there are occasional remarks about smaller room sizes. The attentive and friendly hotel staff further complement the comfortable accommodations, making stays enjoyable and frequently leading to extended visits despite the absence of breakfast.
Cleanliness is a standout feature at Hotel Ginevra with guests frequently commending the well-maintained rooms, bathrooms and common areas. The fresh bed linens and consistent daily cleanings create a welcoming atmosphere that surpasses many guests' expectations. While some instances of shared bathrooms needing more thorough cleaning and occasional unpleasant odors have been noted, these are relatively rare compared to the overwhelmingly positive feedback about the hotel's hygiene.
The staff at Hotel Ginevra receive glowing reviews for their friendliness, helpfulness and accommodating nature. Reception personnel often leave a strong positive impression, being described as polite, efficient and welcoming. The owner's kind and attentive demeanor also receives specific praise. Although there are a few comments about language barriers and inconsistent reception interactions, these are exceptions to the otherwise excellent rapport between staff and guests.
The quality of the beds at Hotel Ginevra receives mixed feedback. While many guests find the beds comfortable, particularly the larger ones, there are several mentions of hard mattresses and thin or worn pillows. Some reviews point out issues with noisy or unstable frames and beds composed of two separate mattresses pushed together. This variability in bedding comfort suggests room for improvement in certain areas to ensure a consistently restful night's sleep for all guests.
Overall, Hotel Ginevra is highly regarded for its prime location, cleanliness and friendly staff with most guests having a pleasant and convenient stay. Improvements in bedding could further enhance the guest experience, but the positive aspects of the hotel often outweigh these concerns. Show more
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Hotel with Free Wi-Fi
Located on Via Genova, this hotel provides complimentary Wi-Fi. The hotel is centrally located and offers easy access to transportation.
Cheap Hotel
The Hotel Ginevra is a budget-friendly option that provides essential amenities. It's conveniently located, offering guests a base for exploring Naples without spending a lot on accommodation.
Family Friendly Hotel
Business Hotel
Small Hotel
Room Types
Double or Twin Room with Shared BathroomSimple room with tiled floors. The shared bathroom is on the same floor. Please specify bed-type preference when booking.
Double or Twin RoomEn suite room with tiled floors. Please specify bed preference when booking.
Superior Double or Twin RoomLarge, en suite room with tiled floors and fridge. Offers air conditioning, a flat-screen TV, and a safe. Please specify bed-type preference when booking.
Triple RoomEn suite room with tiled floors. Please specify bed preference when booking.
Single Room with Shared BathroomSimple room with tiled floors. The shared bathroom is on the same floor.
Quadruple Room with Private BathroomThis air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Triple Room with Shared BathroomThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a shared bathroom as well as a balcony. The unit has 2 beds.
Single Room with Private BathroomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Economy Quadruple Room with Shared BathroomThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a shared bathroom as well as a balcony. The unit offers 2 beds.
About Hotel Ginevra
License: 15063049ALB0504, IT063049A17YVTWM2O
Guest Reviews
7.1
Good
Location
Hotel Ginevra's location garners consistent praise from guests for its strategic placement in Naples. Situated just a few steps away from the main train station, the hotel provides an incredibly convenient base for travelers. The proximity to public transport, including the metro and bus stops, ensures easy connectivity to various parts of the city and beyond, making it ideal for catching early or late flights.
Guests appreciate that the hotel is not far from the city center with some noting that the heart of Naples is easily reachable on foot. This central positioning is advantageous for both leisure and business travelers, as it places them within close reach of key points of interest, shops and dining options. Despite occasional mentions of the area being less reassuring at night, the overall consensus underscores the hotel's prime location for getting around.
In addition to its geographical benefits, Hotel Ginevra is complemented by the cleanliness of its premises and the friendliness of its staff. The establishment is noted for its practical amenities, such as air conditioning and a larger-than-usual bathroom size for city accommodations.
Overall, Hotel Ginevra stands out for its excellent location near the Naples transportation hub, providing a convenient and strategic point for exploring the city and its surroundings.
Rooms
Hotel Ginevra impresses with its consistently praised cleanliness and the attentive upkeep of its rooms. Guests highlight the spaciousness of many rooms, frequently noting their aesthetically pleasing design and recent renovations, which enhance the overall experience. Many found the rooms comfortable and appreciated thoughtful touches like murals and a unique starry sky effect on the ceiling.
Despite the occasionally mentioned smaller room size, the cleanliness of both the rooms and bathrooms stands out with frequent towel changes and multiple bathroom cleanings each day. Rooms facing the inner courtyard offered a quiet and peaceful stay, contrary to some expectations based on other reviews.
Amenities such as a sink with running water in the room and a larger-than-usual bathroom added to guests' comfort. The hotel staff received recognition for their kindness and helpfulness, contributing positively to the overall experience. While breakfast isn't provided, the quality and cleanliness of the rooms encouraged some guests to extend their stay.
Beds
Hotel Ginevra presents an intriguing mix of reviews regarding its bedding. Positively highlighted is the general comfort of the beds with multiple guests noting they slept well and found the beds comfortable. Specific mentions of a huge and comfortable bed create a favorable impression for potential visitors.
However, several concerns arise regarding the hotel's mattresses and pillows. Although some beds are described as comfortable, there are repeated mentions of basic or hard mattresses with some guests experiencing discomfort from springs or unstable frames. Furthermore, the pillows receive significant negative feedback, often described as thin, hard or worn out.
Multiple reviews indicate a variability in comfort depending on the type of bed with matrimonial mattresses more praised compared to the single ones, which are reported as collapsed. Issues with noisy or unstable beds in certain rooms and beds that are just two separate mattresses pushed together, add to the mixed feedback.
In summary, while many guests at Hotel Ginevra do enjoy a comfortable night's sleep, the bedding quality appears inconsistent with a pronounced need for some improvements, particularly regarding pillows and certain mattresses.
Cleanliness
Hotel Ginevra has received a range of feedback regarding its cleanliness. Many guests appreciated the clean environment with multiple mentions of the rooms, bathrooms and common areas being well-maintained. Rooms were described as clean and comfortable, often exceeding guests' expectations. The consistent cleanliness extended to daily towel changes and overall hygiene that could even be sensed from the stairs.
Guests noted the hotel's decor and cleaning practices positively, contributing to a welcoming atmosphere. Cleanliness was highlighted as a strong point, especially with fresh bed linens and well-kept bathrooms. There were also mentions of friendly staff adding to the pleasant experience.
However, some guests experienced issues, such as a shared bathroom that needed more thorough cleaning and occasional unpleasant odors linked to smoke or sewage. These negative experiences appeared to be fewer compared to the generally positive feedback.
In summary, while Hotel Ginevra is largely praised for its cleanliness, there are occasional lapses that potential visitors should be aware of.
Staff
Reviews of Hotel Ginevra highlight the consistently positive and friendly nature of the staff. Guests frequently mentioned the staff's attentiveness and helpfulness, as well as their accommodating nature, particularly when it came to late arrivals and baggage storage after check-out. The owner of the hotel received specific praise for being kind, available and attentive to guest requests.
Many reviews noted the charm and friendliness of the hotel’s employees, deeming them polite, efficient and always ready to assist. The reception staff, in particular, were often described as friendly, patient and welcoming, making guests feel immediately at ease. Among the positive comments, the generosity and friendliness of the team stood out, as did their flexibility with check-in times.
There were a few criticisms regarding language barriers and occasional instances of less amiable interactions at reception. However, these instances were exceptions rather than the rule in an otherwise glowing series of reviews about the staff's warmth and professionalism.
No, Hotel Ginevra doesn't have any pool.
No, a spa isn't available at Hotel Ginevra.
No, Hotel Ginevra doesn't allow dogs.
No, parking facilities aren't available at Hotel Ginevra.