Chiaja Hotel de Charme

Naples 40.83653100, 14.24656700 , Via Chiaia, 216 (Show on Map)
8.2
Very Good


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Summary of reviewsChiaja Hotel de Charme in Naples has garnered substantial praise for its charming atmosphere, exceptional location and dedicated staff, making it a top choice for travelers seeking a well-rounded experience.

Situated on the elegant Via Chiaia, a renowned pedestrian street famous for shopping and dining, the hotel's location is ideal for exploring Naples. The convenience of being close to major attractions like Piazza del Plebiscito, the Spanish Quarter, Teatro San Carlo and the scenic waterfront, along with easy access to public transportation and the ferry port, is highly appreciated by guests. This prime position allows visitors to immerse themselves in iconic sites and local culture with ease.

The hotel's breakfast is another highlight, offering a delightful array of Neapolitan pastries and fresh local products that guests find both delicious and enjoyable. The breakfast setting is cozy and welcoming, enhanced by courteous staff, though some guests have noted a need for more variety and replenishment towards the end of service.

Accommodations reflect the historical charm of Naples with clean and tastefully decorated rooms featuring antique furnishings and high ceilings. Guests consistently mention the comfort and spaciousness of their rooms alongside the excellent cleanliness standards maintained throughout the hotel. Some rooms offer picturesque views of lively streets or quiet courtyards, enhancing the overall experience. Despite occasional feedback about small bathrooms, noise levels and outdated fixtures, the general sentiment towards the rooms is positive.

The staff at Chiaja Hotel de Charme are frequently lauded for their warmth, professionalism and attentiveness. They go above and beyond to assist guests, making them feel welcome and at home, contributing significantly to the favorable reviews the hotel receives.

While the Wi-Fi experience can be inconsistent with some guests finding it reliable and others facing connectivity issues, the hotel's central location and supportive staff typically offset these challenges. Parking is conveniently available nearby, though it may come with additional fees and some urban inconvenience typical of a bustling city center.

Beds at the hotel receive mixed reviews with many guests finding them comfortable, while others note issues like hardness or thin pillows. This variance suggests that bed comfort may differ throughout the hotel.

As a three-star establishment, Chiaja Hotel de Charme provides excellent value with its clean, elegant rooms and advantageous location. It caters well to both leisure and business travelers, thanks to its strong Wi-Fi signal, convenient business zone location and supportive amenities. Despite minor inconveniences like soundproofing between rooms, the hotel's charming ambiance and exceptional service make it a highly recommended choice for a memorable stay in Naples.
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Hotel with Parking
This charming hotel provides parking facilities for its guests.

3-Star Hotel
This hotel is noted for its charming ambiance and excellent service. Its location in the Chiaia district offers easy access to shopping and cultural sites.

Hotel where Dogs Stay Free
Situated in the elegant Chiaia district, this charming hotel is dog-friendly and provides a cozy and stylish stay. The location is ideal for exploring the city's upscale shops and cafes with your pet.

Family Friendly Hotel

Dog Friendly Hotel

  Dogs Stay Free  


Business Hotel

Accessible Hotel

Room Types
Standard Double or Twin Room Overlooking a small street or the internal courtyard. It features air conditioning and a satellite TV and an en suite bathroom. Please specify your preferred bed type.

Superior Double or Twin Room With spa bath and balcony overlooking Via Chaia. It features air conditioning and a satellite TV and an en suite bathroom.

Triple Room It features air conditioning and a satellite TV and an en suite bathroom. Please specify your preferred bed type.

Single Room Offering free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.

About Chiaja Hotel de Charme
License: 15063049ALB0372, IT063049A1HT3XHT8Y
Guest Reviews
8.2
Very Good
Location
Chiaja Hotel de Charme receives consistently high praise for its prime location. The hotel is situated in the heart of Naples, nestled on the elegant Via Chiaia, a pedestrian street renowned for its shopping and dining. Guests find the location extremely convenient for exploring the city's main attractions, including Piazza del Plebiscito, the Spanish Quarter and the scenic waterfront. The proximity to the ferry port also makes it an ideal base for trips to Capri and Ischia.

Walking distance to key sites such as the Teatro San Carlo and various historical landmarks renders the hotel a strategic spot for sightseeing. The central position also affords easy access to public transportation, including the metro at Municipio and sightseeing buses. Despite being located on a busy street, guests appreciate that it feels comfortably embedded within the local ambiance without being overly touristy.

Overall, the hotel's location is consistently highlighted as perfect for visitors wishing to explore the old town and vibrant life of Naples, providing a charming base with excellent access to the city's cultural and historical hotspots. The delightful breakfast and accommodating staff further enhance the quality of the stay, rounding out a well-recommended experience for travelers.

Breakfast
Chiaja Hotel de Charme offers a delightful breakfast experience with the majority of guests highlighting the excellent quality and delicious variety of the offerings. The breakfast features an array of typical Neapolitan pastries, including sfogliatelle, pastiera and casatiello, which are widely appreciated for their authenticity and taste. The inclusion of fresh and high-quality local products stands out, making the breakfast both satisfying and enjoyable.

Guests enjoyed a mix of sweet and savory options, although there is a noted emphasis on Italian-style pastries and baked goods. The continental-style breakfast, while described as good, sometimes lacked a greater variety of choices and savory items, which some guests found limiting. However, the abundance and freshness of the available products compensated for this for many patrons.

The breakfast setting is often described as pleasant, cozy and welcoming, enhanced by courteous and professional staff. The addition of afternoon treats and complimentary pastries upon arrival adds a special touch to the overall experience.

Although some reviews suggest areas for improvement, particularly in terms of variety and replenishment towards the end of service, the general consensus leans towards a positive and enjoyable breakfast experience at Chiaja Hotel de Charme.

Rooms
Chiaja Hotel de Charme offers an authentic Neapolitan experience with its charming and historic ambiance. The rooms, often described as clean, comfortable and tastefully decorated, exude character with their antique furnishings and high ceilings. Many guests appreciated the spaciousness and comfort of their accommodations, mentioning the king-size beds, pleasant decor and the cleanliness maintained throughout. Some rooms boast beautiful views of the lively streets of Naples or quiet inner courtyards, providing a delightful backdrop for a stay in this historical city.

Despite the overall positive feedback, the hotel does have some drawbacks. Several reviews mention that certain rooms are small with tiny bathrooms and outdated fixtures. Noise can be an issue, particularly in rooms facing busy streets, although others found their rooms to be well insulated and quiet. The air conditioning was noted as noisy or inefficient by some guests and the lighting in a few rooms could have been better.

On the whole, Chiaja Hotel de Charme receives commendations for its welcoming and elegant atmosphere with its rooms mirroring the historic charm of the building. Its strategic location also makes it a convenient choice for city sightseeing. However, potential guests might want to be mindful of room size and noise levels when booking.

Beds
Chiaja Hotel de Charme showcases a mix of guest experiences when it comes to their beds. Many visitors have had positive encounters, frequently highlighting the comfortable and super comfortable beds with many rooms boasting good-sized and king-size beds. The presence of soft pillows and extra bedding adds to the comfort in several instances. Guests often appreciate the good mattresses and overall cozy feel in many of the hotel rooms, describing the bedding as comfy and quite satisfactory.

However, not all feedback is glowing. Some guests have found the beds to be hard or uncomfortable with thin pillows and blankets contributing to a less restful experience. Issues with sheet fitting were also noted, as some found them too short for the mattress, causing inconvenience. There are mentions of double beds being constituted by two twin beds, which could be a point of dissatisfaction for some.

Overall, while many find comfort in Chiaja Hotel's bedding, there are occasional critiques about the lack of comfort and quality associated with the price, suggesting that the bed experience might vary throughout the hotel.

Cleanliness
Chiaja Hotel de Charme receives consistently positive remarks concerning its cleanliness from guests. Many reviews highlight the overall cleanliness of the rooms and bathrooms, describing them as very clean, spotless and well-maintained. Guests appreciate the hotel's tidy and neat appearance, noting that its bedrooms and hallways are especially clean and that the overall atmosphere is pristine. Several reviews also commend the thorough and careful cleaning practices, contributing to a feeling of safety and comfort.

However, there are occasional mentions of areas needing improvement, such as discovering used bottles on the balcony and some remarks about cleaning not being thorough enough. Despite these few critiques, the majority of guests find the hotel's cleanliness to be excellent with some even noting the crystal-clear linens and the well-located, clean and quiet rooms.

Overall, while Chiaja Hotel de Charme has a few areas for potential improvement, the strong emphasis on cleanliness and maintenance makes it a desirable choice for a comfortable stay.

Staff
Travelers consistently praise the staff at Chiaja Hotel de Charme for their exceptional warmth and professionalism. The team is frequently described as friendly, helpful and courteous. Many guests highlight the staff's attentiveness and readiness to assist with any needs, from making reservations to providing local advice. The receptionists, known for their efficiency and multilingual abilities, contribute to the hotel's welcoming atmosphere. Guests noted the staff's remarkable ability to make them feel at home, often pointing out their kindness and eagerness to help. The professionalism of the team, balanced with their approachable demeanor, leaves a lasting impression with many guests expressing a desire to return specifically due to the outstanding staff experience. Overall, the personnel at Chiaja Hotel de Charme excel in providing a pleasant and accommodating environment, embodying the perfect blend of hospitality and efficiency.

Wi-Fi
Guests at Chiaja Hotel de Charme have had varied experiences with the hotel's Wi-Fi connection. A portion of the reviewers found the Wi-Fi to be good, even mentioning very good and reliable connections. However, many noted several issues, describing the internet as slow, temperamental or quite poor with some experiencing an absence of internet or mobile network signal altogether. While some guests managed to find usable Wi-Fi, others found the connection to be problematic, particularly highlighting slow speeds and unsecured networks. Overall, it seems the Wi-Fi experience can be inconsistent with a few guests having satisfactory experiences and others encountering significant issues.

Parking
Chiaja Hotel de Charme receives positive feedback for its convenient parking options despite some challenges. Guests noted that parking is available just a few steps away and there are nearby parking garages that offer private parking, which many found highly appreciated. However, it is important to be aware of potential charges for parking, as there were mixed experiences regarding fees.

Overall, parking is consistently described as being close to the hotel with some guests emphasizing the convenience despite typical urban inconveniences. For those planning to drive, it's worth noting that parking may be slightly uncomfortable and, in some cases, found up to 500 meters away, reflecting the bustling nature of Naples city center. Whether opting for nearby business galleries, crossing through wooden gates or parking garages, Chiaja Hotel de Charme ensures accessible options for travelers arriving by car.

3 Star
Chiaja Hotel de Charme offers an excellent option for travelers seeking a three-star experience in the heart of Naples on the pedestrian street of Chiaia. This small, historic hotel combines a charming setting with beautifully decorated rooms featuring antique furniture. Guests consistently praise the clean and elegant rooms, which are both comfortable and tastefully decorated, adding to the hotel's almost luxurious atmosphere despite its three-star rating.

The breakfast includes good basic options with delicious Italian pastries, although there is room for improvement with a bit more variety. The hotel staff receive high marks for their exceptional service, going above and beyond to assist guests with special commendations for the owner’s personal touch.

The location of the hotel is highly advantageous, making it easy for guests to explore the vibrant surrounding area. While the hotel provides great value for money and boasts excellent three-star facilities, some guests have noted that the rooms are not sound-proofed enough from each other, which could be a minor inconvenience during longer stays.

Overall, Chiaja Hotel de Charme stands out as a fine budget hotel with a charming ambiance, well-suited for travelers looking for three-star comfort and excellent service in Naples.

Business
Chiaja Hotel de Charme offers a range of amenities that cater well to business travelers. Guests have praised the strong Wi-Fi signal, which is essential for work. The hotel’s location in a business gallery and business zone has been highlighted as convenient for professionals. The spacious, quiet rooms with comfortable beds provide an ideal environment for relaxation after a busy day. The professionalism of the staff and the availability of a concierge service are noted as key benefits. However, some guests mentioned a parking garage problem. Overall, the hotel is well-regarded for business purposes due to its favorable location and supportive amenities.


No, Chiaja Hotel de Charme doesn't have any pool.

No, a spa isn't available at Chiaja Hotel de Charme.

Yes, Chiaja Hotel de Charme welcomes dogs.

Yes, parking facilities are available at Chiaja Hotel de Charme.

No, Chiaja Hotel de Charme doesn't have a gym.

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