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Caruso Place Boutique & Wellness Suites

Naples , Via Toledo 256 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCaruso Place Boutique & Wellness Suites is celebrated for its prime location in the heart of Naples, directly on Via Toledo, allowing guests easy access to major attractions, shopping districts and dining establishments. The hotel is strategically positioned near key landmarks like Piazza del Plebiscito and the Umberto Gallery and well-connected by transport links, making it an excellent base for exploring the city. Despite the bustling area, the hotel offers a peaceful oasis with soundproofed rooms, ensuring a quiet retreat for guests.

The rooms at Caruso Place are a significant highlight, receiving consistent praise for their spaciousness, cleanliness and modern amenities. The comfort of the beds and luxurious features like jacuzzis and chromotherapy showers add to the overall appeal. The decor is elegantly designed, providing an intimate and luxurious atmosphere. While some rooms lack natural light or face noise issues, the general consensus is overwhelmingly positive regarding the comfort and tranquility provided.

Cleanliness is another strong point with guests frequently complimenting the hotel's spotless rooms and well-maintained facilities. The modern decor, large comfortable beds and attentive daily cleaning contribute to an inviting and fresh ambiance. The staff's friendliness and attentiveness further enhance the experience, ensuring that all areas are kept in pristine condition.

The staff at Caruso Place receive high praise for their exceptional service. Described as friendly, helpful and professional, the team is highlighted for their dedication and competency. Whether securing restaurant bookings or ensuring smooth arrivals and departures, the staff consistently go above and beyond to provide a warm and welcoming atmosphere.

The hotel's breakfast offerings receive mixed feedback with many guests enjoying the delicious, locally-sourced options and friendly service. However, some feel the selection could be more varied and of higher quality, especially given the price. While the breakfast is often enjoyed, there is room for improvement in terms of consistency and selection.

Caruso Place Boutique & Wellness Suites excels in providing a luxurious and comfortable stay. The boutique hotel with only 10 rooms, ensures an exclusive and intimate atmosphere. With its elegant and modern design, well-appointed rooms and exceptional staff, it is a highly recommended choice for travelers seeking a refined experience in the center of Naples. Despite some critiques regarding the hotel's four-star rating and breakfast offerings, the overall experience is highly positive, marked by luxury, comfort and outstanding service.
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Boutique-style Hotel

Located in a historic palace near Galleria Umberto I, this boutique hotel offers individually designed rooms with modern comforts and Neapolitan music-inspired decor. It provides extensive services, tours, and a focus on guest wellness, making it a personalized and stylish choice.

Luxury Hotel

This 4-star hotel provides luxurious suites and spacious rooms, with a specific focus on wellness offerings. It is recommended for travelers seeking comfort and luxury, particularly those interested in wellness amenities during their stay.

Hotel Taking Steps Towards Sustainability

This hotel has confirmed sustainability measures and certifications in place, and provides bicycles for rent, promoting eco-friendly transportation for guests.

Hotel for Honeymoon

Situated in the city center, this upscale design hotel provides a luxurious and relaxing experience. It offers wellness suites for couples seeking a romantic escape.

Hotel with Spa

This hotel offers wellness suites and is known for its boutique experience. It provides a relaxing and rejuvenating stay.

Size of the spa facilities: Indoor area: 35 m² (377 ft²)

Spa facilities:

Private massage and treatment room(s) - Number: 1

Private bath(s) - Number: 3

Spa facilities opening hours: 09:00 - 20:00

Romantic Hotel

This upscale boutique hotel offers wellness suites designed for relaxation and intimacy. Its central location, combined with its focus on design and comfort, makes it a great choice for a romantic getaway. It is a design hotel located in the city center.

Small Hotel

This boutique hotel features comfortable and spacious rooms with modern comforts, wellness bathrooms, and a cozy lounge. It is located in the heart of Naples, inside the historic XVI Century Berio Palace, and offers extensive services, tasteful design, and Neapolitan music-themed decoration.

Hotel with Rooms With Jacuzzi / Hot-tub

This hotel offers Wellness Suites with jacuzzis located either in the bathroom or as a corner jacuzzi directly in the bedroom, as seen in the Berio suite. These luxurious spaces also feature chromotherapy showers, providing an exceptional in-room wellness experience.

4-Star Hotel

Centrally located, this hotel offers luxury suites with a focus on wellness, providing high levels of comfort and quality amenities. It is frequently praised in guest reviews for its facilities and service.

Family Friendly Hotel

Business Hotel

Hotel with Parking

Room Types

Deluxe Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as an inner courtyard view.

Deluxe Triple Room This twin/double room features a soundproofing, tea/coffee maker and electric kettle. Some rooms have a balcony.

Suite with Gallery and Street view Guests will have a special experience as this suite provides a fireplace. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit offers 2 beds.

Suite with Double Queen Bed The hot tub is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as an inner courtyard view. The unit has 2 beds.

Deluxe Double Room This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Executive Suite Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Superior Room with Terrace This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 1 bed.

About Caruso Place Boutique & Wellness Suites

License: 15063049EXT3676, IT063049B47869DIGD

Guest Reviews

8.6

Very Good

Location

Caruso Place Boutique & Wellness Suites enjoys a supreme location that places guests in the heart of Naples. Situated directly on Via Toledo, one of the city's main pedestrian streets, the hotel is a stone's throw from major attractions, shopping districts and dining establishments. It's centrally located, offering perfect access to key landmarks such as Piazza del Plebiscito and the Umberto Gallery. Guests praised the hotel's central position for its convenience in exploring the vibrant city, as well as its proximity to good transport links, including the metro and ferry terminal.

Despite being in such a bustling area, the hotel is described as a peaceful oasis, well-soundproofed from the street noises. The strategic location makes it an excellent base for tourists looking to soak in the cultural and historical beauty of Naples, while the friendly and attentive staff add to the overall positive experience. The hotel stands out not only for its prime position but also for its cleanliness, modern amenities and comfortable, spacious rooms. Overall, Caruso Place offers an ideal blend of location and comfort for an enjoyable stay in Naples.

Breakfast

Caruso Place Boutique & Wellness Suites receives mixed feedback regarding its breakfast offerings. While many guests highlight the breakfast as delicious with a focus on fresh, local produce and a variety of options such as cheeses, fruits, ham, yogurt and homemade cakes, others feel the selection could be more varied and of higher quality.

Positive comments frequently mention the breakfast as being excellent, generous and abundant, served with real espresso coffee and in a charming lounge setting. Some reviews appreciate the inclusion of local Neapolitan specialties, which contribute to a rich and satisfying experience. The breakfast staff is often praised for their friendliness and prompt service, adding to the overall positive experience.

However, some guests find the breakfast offerings limited, particularly for the price with criticism directed at the repetitive nature of the menu and lack of international options. The quality of certain items like croissants and bread could be improved and some guests suggest incorporating more typical local products. There are comments about the breakfast being well-kept but of poor quality and some guests experienced breakfast as just okay with certain items being cold or not fresh.

Overall, while the breakfast at Caruso Place Boutique & Wellness Suites is often enjoyed for its quality and variety by many guests, there is room for improvement in terms of selection and consistency.

Rooms

Caruso Place Boutique & Wellness Suites offers an exceptional stay centered around comfort and cleanliness. The rooms, ranging from Deluxe to Junior Suites, are frequently praised for their spaciousness and thoughtful design. Guests consistently highlight the comfort of the beds and the modern amenities provided, including exquisite showers and, in some suites, jacuzzis.

The decor is noted to be well-done and facilities modern, providing an atmosphere of luxury and intimacy. The bathrooms, often commended for their size and comfort, even feature elements like chromotherapy showers. Some guests find the standard rooms to be smaller than expected but still cozy and well-equipped.

While some rooms are described as lacking natural light or facing noise issues, the general consensus is that rooms are clean, quiet and offer a peaceful retreat from the bustling city outside. The hotel's central location is another advantage that continues to delight guests.

Overall, Caruso Place Boutique & Wellness Suites delivers spacious, beautifully decorated and meticulously maintained rooms that provide a pleasant and comfortable experience for travelers, complemented by an attentive staff focused on ensuring guest satisfaction.

Beds

At Caruso Place Boutique & Wellness Suites, guests frequently rave about the hotel's beds, which are consistently described as large, spacious and exceptionally comfortable. Many reviews highlight the high-quality mattresses and pillows, ensuring a restful night's sleep. The bedding is noted to be of good quality, adding to the overall comfort of the accommodations. Additionally, several guests mention the appeal of the rooms themselves with features like whirlpool tubs and beautiful balconies enhancing their stay. Overall, it appears that Caruso Place places a strong emphasis on providing a luxurious and comfortable sleeping experience for its guests.

Cleanliness

Caruso Place Boutique & Wellness Suites stands out for its exceptional cleanliness, consistently receiving compliments for its well-maintained and spotless rooms. The modern decor and large, comfortable beds add to the appeal, making the accommodations both inviting and aesthetically pleasing. Guests highlight the impeccably clean restrooms, mentioning features like the bidet as an added advantage. The staff's friendliness and attentiveness further enhance the experience, ensuring that all areas, from individual rooms to communal spaces, are kept in pristine condition.

The boutique hotel is noted for its cozy and welcoming ambiance, complemented by its great location, providing tranquility amidst the vibrancy of the surrounding area. The spacious rooms and bathrooms add to the overall comfort with meticulous daily cleaning creating an atmosphere of freshness. Despite one comment suggesting room for improvement, the general consensus remains overwhelmingly positive about the hygiene standards.

With new and well-finished facilities, Caruso Place is praised not just for its cleanliness but also for the hospitality and elegance it offers. The combination of attentive service, excellent cleanliness, modern conveniences and thoughtful decor makes it a top choice for travelers seeking a clean and comfortable stay.

Staff

Caruso Place Boutique & Wellness Suites enjoys high praise for its exceptional staff, who are consistently described as friendly, helpful and professional. Guests frequently highlight the kindness and dedication of the team, making special mention of individuals like Fabiana who made both arrivals and departures smooth and welcoming. The front desk stands out with its attentiveness and willingness to assist, often going above and beyond to secure restaurant bookings and other guest needs.

In addition to being welcoming, the staff are commended for their competency and efficiency. Their professionalism is a recurring theme with guests appreciating the prompt and courteous service. The teamwork is noted for its consistency across various roles, from the receptionists to the room service staff, creating an overall atmosphere of warmth and hospitality.

Guests also appreciate specific services such as the partnered garage, which adds to the seamless stay experience. The continental breakfast service, managed by superb staff, gets particular positive mentions for both quality and service.

Overall, the attention to detail, proactive assistance and genuine friendliness of the staff at Caruso Place Boutique & Wellness Suites significantly enhance the guest experience, making it a highly recommended stay.

4 Star

Caruso Place Boutique & Wellness Suites offers a serene and tranquil atmosphere that guests find calming. However, several reviews point out that the hotel's four-star rating may not meet expectations in terms of facilities and services. The breakfast, while delivered to rooms due to Covid-19 precautions, has been considered limited in selection for a four-star establishment. Other aspects such as the professionalism of the staff and the size of the hall also fall short of what some guests anticipate from a hotel with such a rating. While the ambiance is appreciated, the overall consensus suggests that the property may not fully align with the standards typically associated with a four-star hotel.

Boutique-Style

Caruso Place Boutique & Wellness Suites is a charming and intimate boutique hotel, perfectly situated in the heart of Naples. The hotel is small, boasting only 10 rooms, which ensures a cozy and exclusive atmosphere for guests. Guests consistently praise the modern and clean rooms, describing the structure as both elegant and welcoming. The stylish design and exquisite details contribute to its strong boutique hotel character. The staff are frequently highlighted for their friendliness and helpfulness, adding to the intimate and inviting ambiance. Ideal for visitors looking to explore Naples, Caruso Place is celebrated as a wonderful, well-located retreat in the bustling city center.

Luxury

Caruso Place Boutique & Wellness Suites stands out for its luxurious ambiance, featuring fantastic, elegantly furnished rooms with a modern and elegant design. Situated in a historical building, the attention to detail in every aspect enhances the overall opulent experience. The rooms are described as exceptionally clean, new and large, highlighted by luxury materials and fittings. Guests particularly appreciate the refined taste evident in the hotel's very modern facilities, making it a super classy choice for those seeking a lavish stay.

No, Caruso Place Boutique & Wellness Suites doesn't have any pool.

Yes, a spa is available at Caruso Place Boutique & Wellness Suites. For more information, read the answers to the Spa questionnaire

No, Caruso Place Boutique & Wellness Suites doesn't allow dogs.

Yes, parking facilities are available at Caruso Place Boutique & Wellness Suites.

No, Caruso Place Boutique & Wellness Suites doesn't have a gym.

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