DoubleTree by Hilton Nanuet
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Summary of reviewsThe DoubleTree by Hilton Nanuet is consistently praised across various aspects, making it a favorable option for both leisure and business travelers. The hotel’s prime location with its close proximity to Manhattan and easy access to shopping, dining and main highways, is a significant advantage. Guests appreciate the cleanliness and well-maintained condition of the property, which, combined with a friendly and helpful staff, results in an excellent overall value.
The breakfast offerings are generally well-received with many guests describing the food as delicious and a highlight of their stay. However, some concerns were raised about the cost and inconsistent presentation. Despite these issues, the quality of the breakfast is commendable.
Rooms are noted for their cleanliness, comfort and spaciousness. Guests especially appreciate the comfortable beds and large bathrooms in the recently refurbished accommodations. Though there are occasional complaints about temperature control, outdated elements and minor inconveniences, the overall experience remains positive thanks to the friendly staff, good food and additional amenities like the gym and ample parking.
Cleanliness is a standout feature with guests frequently noting the impeccable condition of both rooms and common areas. The welcoming environment and excellent service from the staff further enhance the stay. Some isolated incidents of unclean areas, such as the pool or specific rooms, were mentioned, but these do not overshadow the generally high standards maintained by the hotel.
The staff at DoubleTree by Hilton Nanuet consistently receive high marks for their friendliness, helpfulness and professionalism, contributing positively to the guest experience. Despite a few negative comments, the overwhelming sentiment is one of appreciation for the excellent service provided.
The pool and associated facilities, including the hot tub and workout area, also receive positive feedback for their cleanliness and relaxation features. The pool area is described as well-maintained and enjoyable with minor exceptions.
Overall, the DoubleTree by Hilton Nanuet offers a comfortable and welcoming stay, supported by a strategic location, clean and spacious rooms, great amenities and an attentive staff, making it a preferred choice for many travelers.
Categories
The breakfast offerings are generally well-received with many guests describing the food as delicious and a highlight of their stay. However, some concerns were raised about the cost and inconsistent presentation. Despite these issues, the quality of the breakfast is commendable.
Rooms are noted for their cleanliness, comfort and spaciousness. Guests especially appreciate the comfortable beds and large bathrooms in the recently refurbished accommodations. Though there are occasional complaints about temperature control, outdated elements and minor inconveniences, the overall experience remains positive thanks to the friendly staff, good food and additional amenities like the gym and ample parking.
Cleanliness is a standout feature with guests frequently noting the impeccable condition of both rooms and common areas. The welcoming environment and excellent service from the staff further enhance the stay. Some isolated incidents of unclean areas, such as the pool or specific rooms, were mentioned, but these do not overshadow the generally high standards maintained by the hotel.
The staff at DoubleTree by Hilton Nanuet consistently receive high marks for their friendliness, helpfulness and professionalism, contributing positively to the guest experience. Despite a few negative comments, the overwhelming sentiment is one of appreciation for the excellent service provided.
The pool and associated facilities, including the hot tub and workout area, also receive positive feedback for their cleanliness and relaxation features. The pool area is described as well-maintained and enjoyable with minor exceptions.
Overall, the DoubleTree by Hilton Nanuet offers a comfortable and welcoming stay, supported by a strategic location, clean and spacious rooms, great amenities and an attentive staff, making it a preferred choice for many travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door). Number: 12
Please suggest which room type a family with one child should choose and where the child will sleep:
Studio Suites with 2 queen beds or 1 king bed and sleeper sofa
Show more...Studio Suites with 2 queen beds or 1 king bed and sleeper sofa
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size: 1200 ft2
Show more...Business Hotel
Accessible Hotel
Hotel with Gym
Size of the gym: 37 m2 (400 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 2
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 1
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Show more...4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The DoubleTree by Hilton Nanuet boasts a prime location that guests frequently praise. Visitors appreciate its close proximity to Manhattan and the ease of access to nearby shopping and dining establishments. The hotel's strategic position right off the highway makes it convenient for travelers, adding to its overall appeal. Despite a few mentions of tricky access from the main road, the location stands out as a significant advantage. Guests also consistently highlight the cleanliness and well-maintained condition of the property, coupled with a friendly and helpful staff. Many find it to be an excellent value for the location, making it a preferred choice for both leisure and business travel. Overall, the location combined with good amenities and service makes the DoubleTree by Hilton Nanuet a favorable option for visitors.
The breakfast at DoubleTree by Hilton Nanuet generally receives positive feedback from guests with many describing it as good, great and delicious. Some guests even consider it the best part of their stay. However, there are notable points of contention. Multiple reviews mention disappointment over the lack of complimentary breakfast with some expecting breakfast to be included in the room rate and others finding the cost of $16 per person to be high. There is also some inconsistency in the breakfast offerings with some days providing a satisfying à la carte menu and other days offering a less diverse buffet. Additionally, a few reviews note that the breakfast menu is somewhat limited and concerns were raised about specific items like powdered eggs. Overall, while the quality of the breakfast is commendable, the additional cost and inconsistent presentation leave room for improvement.
The rooms at DoubleTree by Hilton Nanuet generally receive high marks for their cleanliness, comfort and spaciousness. Guests frequently comment on the welcoming atmosphere and well-maintained condition of the accommodations. Many appreciated the comfortable beds and large bathrooms, finding the rooms perfect for both couples and families. The hotel's recent refurbishments have improved the rooms significantly, leading to a much better experience compared to previous stays.
However, some guests noted issues with the rooms being too hot or too cold, outdated or in need of repairs. There were occasional complaints about bad odors, noise and minor inconveniences such as a lack of built-in USB ports for charging devices. Despite these concerns, the overall sentiment leans towards a positive experience with particular praise for the friendly staff, good food and additional amenities like the gym and ample parking. The general consensus is that while some areas could use an update, the overall comfort and cleanliness of the rooms make for a pleasant stay.
Guests at the DoubleTree by Hilton Nanuet frequently praised the comfort of the beds and pillows. The majority of reviewers highlighted the beds as very comfortable or extremely comfortable. There were, however, a few comments mentioning discomfort, specifically regarding thin blankets and lack of sufficient coverage. Overall, the consensus is that the beds are a strong feature of the hotel with many guests enjoying a restful sleep.
DoubleTree by Hilton Nanuet receives high marks for cleanliness from its guests. Reviews consistently mention that the hotel, including rooms and common areas, is very clean and well-maintained. Guests appreciated the clean and spacious rooms, as well as the warm and welcoming environment. The facility overall meets expectations with cleanliness and provides all necessary amenities. The staff also contributes positively to the experience with mentions of their good service and the warm cookies offered at arrival being a delightful touch.
However, there are occasional remarks about less favorable areas, such as the pool and specific room conditions. Some guests found the pool very unclean and there were isolated incidents of rooms not being properly cleaned with mentions of dirty items left behind. Additionally, the hotel’s air conditioning system received criticism for being noisy and ineffective.
Overall, the hotel's commitment to cleanliness stands out, making it a reliable choice for travelers who prioritize a clean and comfortable stay. The great location in Nanuet and overall property standards add to the appeal, despite a few areas needing improvement.
The DoubleTree by Hilton Nanuet boasts an impressive level of service from its staff, consistently noted for their friendliness and helpfulness. Many guests highlight the welcoming and supportive nature of the team with the front desk staff frequently mentioned as extremely helpful and accommodating. The courtesy and professionalism extend throughout the property with positive remarks about both the housekeeping and managerial staff.
Visitors appreciate the staff's willingness to go above and beyond, creating a pleasant and supportive environment. Despite a few isolated comments about rudeness and a less-than-pleasant receptionist, the overall sentiment remains overwhelmingly positive regarding the staff’s demeanor and service quality.
Coupled with the clean and well-maintained rooms, the warm and friendly atmosphere provided by the staff significantly enhances the guest experience, making the DoubleTree by Hilton Nanuet a favorable choice for travelers.
The DoubleTree by Hilton Nanuet receives positive feedback for its pool area and associated facilities. Guests frequently mention enjoying both the pool and hot tub, noting they were clean, warm and relaxing. The pool is often described as very nice and even amazing by some visitors. The spa and general pool area are also commended for being nice and well-maintained. Additionally, the workout facilities accompanying the pool are appreciated.
However, there was a remark about the pool appearing unclean by one guest, but this seems to be an isolated incident. The overall sentiment reflects a well-maintained environment where guests also enjoy interactions at the bar and appreciate the hotel's other amenities, such as the friendly staff and complimentary hot cookies.
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Location
Breakfast
Rooms
However, some guests noted issues with the rooms being too hot or too cold, outdated or in need of repairs. There were occasional complaints about bad odors, noise and minor inconveniences such as a lack of built-in USB ports for charging devices. Despite these concerns, the overall sentiment leans towards a positive experience with particular praise for the friendly staff, good food and additional amenities like the gym and ample parking. The general consensus is that while some areas could use an update, the overall comfort and cleanliness of the rooms make for a pleasant stay.
Beds
Cleanliness
However, there are occasional remarks about less favorable areas, such as the pool and specific room conditions. Some guests found the pool very unclean and there were isolated incidents of rooms not being properly cleaned with mentions of dirty items left behind. Additionally, the hotel’s air conditioning system received criticism for being noisy and ineffective.
Overall, the hotel's commitment to cleanliness stands out, making it a reliable choice for travelers who prioritize a clean and comfortable stay. The great location in Nanuet and overall property standards add to the appeal, despite a few areas needing improvement.
Staff
Visitors appreciate the staff's willingness to go above and beyond, creating a pleasant and supportive environment. Despite a few isolated comments about rudeness and a less-than-pleasant receptionist, the overall sentiment remains overwhelmingly positive regarding the staff’s demeanor and service quality.
Coupled with the clean and well-maintained rooms, the warm and friendly atmosphere provided by the staff significantly enhances the guest experience, making the DoubleTree by Hilton Nanuet a favorable choice for travelers.
Pool
However, there was a remark about the pool appearing unclean by one guest, but this seems to be an isolated incident. The overall sentiment reflects a well-maintained environment where guests also enjoy interactions at the bar and appreciate the hotel's other amenities, such as the friendly staff and complimentary hot cookies.
Yes, DoubleTree by Hilton Nanuet has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at DoubleTree by Hilton Nanuet.
No, DoubleTree by Hilton Nanuet doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Nanuet.
Yes, DoubleTree by Hilton Nanuet has a gym. For more information, read the answers to the Gym questionnaire
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