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Summary of reviewsThe Port-O-Call Inn, located in a prime spot in Nanaimo, offers guests the convenience of easy access to the downtown area and the ferry terminal, making it an ideal choice for travelers exploring the city and its attractions. Despite its busy corner location, many find the inn surprisingly quiet and peaceful, with clean, updated facilities and easy parking enhancing the overall experience.
Guests appreciate the spacious and modern rooms, which are noted for their cleanliness and comfort. Features such as balconies, mini fridges, and large TVs add to the comfort, with effective housekeeping ensuring a tidy environment. Although there are some minor concerns with air conditioning and occasional maintenance issues, the overall room experience is positive, supported by thoughtful renovations and well-equipped spaces.
The staff at Port-O-Call Inn are frequently praised for their friendly and accommodating nature, contributing significantly to guest satisfaction. Despite occasional inconsistencies, most reviews reflect a positive interaction with helpful and personable team members, enhancing the welcoming atmosphere of the inn.
The lack of breakfast options might be disappointing for some guests, but the absence is offset by other aspects of the stay that are satisfactory, including reliable high-speed WiFi, which receives commendation for its strength and consistent performance. While experiences with TV service are mixed, the internet connectivity remains a key highlight.
Beds are generally comfortable, with differing preferences catered to, offering clean and supportive arrangements that contribute to restful nights. Although a few guests find the beds too firm or occasionally uncomfortable, the overall sentiment is positive, reinforced by the inn’s value for money.
In terms of cleanliness, Port-O-Call Inn maintains a satisfactory level, with many guests appreciative of the immaculate rooms and well-maintained spaces. However, there are occasional reports of lapses in cleanliness and maintenance that suggest room for improvement.
Overall, the Port-O-Call Inn successfully combines location convenience, comfortable accommodations, and friendly service to provide a reliable and pleasant experience for travelers, despite some areas needing attention. Show more
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Dog Friendly Motel
This inn welcomes two pets of any size, including both dogs and cats, for an additional fee of CA$20 per pet, per night. A grassy area is available on the property for pet relief.
Room Types
Queen RoomA microwave and tea and coffee making facilities are provided in this room. Free Wi-Fi is available.
Queen Room with Two Queen BedsA microwave and tea and coffee making facilities are provided in this room. Free Wi-Fi is available.
Family Double RoomOffering free toiletries, this family room includes a private bathroom with a bath and a shower. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The family room offers a private entrance, a dining area, heating, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.
Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a bath and a shower. The well-fitted kitchenette features a refrigerator, kitchenware and a microwave. This family room has a private entrance, heating, a flat-screen TV with cable channels and garden views. The unit has 3 beds.
Guest Reviews
6.8
Rated
Location
Nestled in a prime spot, the Port-O-Call Inn offers guests a location that blends convenience with access to various attractions. The hotel is a brief walk from the downtown area of Nanaimo, making it easy to reach shops and restaurants while enjoying beautiful views of the water. Its proximity to the ferry terminal is a notable advantage, especially for those planning further travel, and it is situated conveniently near bus stops, parks, and the vibrant Harbourfront Walkway. Despite being on a busy corner with traffic lights, many found the location quiet and peaceful, providing both central access and a serene escape. With easy parking and clean, updated facilities, the Port-O-Call Inn strikes a balance between value for money and excellent geographical positioning, making it a top choice for travelers looking to explore Nanaimo with ease.
Breakfast
The reviews for Port-O-Call Inn highlight a surprising absence of breakfast options, a detail that several guests noted during their stays. Many visitors seemed to expect breakfast as part of their lodging experience, especially given the pricing. While the presence of an onsite restaurant might suggest the availability of meals, it appears to focus exclusively on sushi, without any breakfast offerings. Despite the lack of breakfast, some guests found their short overnight stays to be comfortable, suggesting that other aspects of the hotel experience were satisfactory.
Rooms
The rooms at Port-O-Call Inn offer guests a spacious and modern environment, complemented by thoughtful renovations and appealing features. Many guests have highlighted the cleanliness and comfort of these rooms, noting that they are well-equipped and maintained in excellent condition. The presence of balconies in some rooms provides a pleasant space for relaxation and fresh air. The beds are generally comfortable, contributing positively to the overall guest experience.
The inn ensures guests enjoy decent-sized accommodations, with some rooms featuring separate toilet and bathroom areas, adding to the convenience. Laminated floors and other surfaces are consistently clean, reflecting a strong emphasis on tidiness. For those needing added amenities, rooms come with mini fridges and large TVs, which have been appreciated by travelers.
However, some guests have mentioned minor drawbacks such as occasional overcrowding in smaller rooms, a faint musty smell, and issues with air conditioning and power outages contributing to overheated conditions. Despite some dated aspects, the newly renovated elements like flooring and furniture typically enhance the comfort levels considerably. Overall, Port-O-Call Inn provides a welcoming and reliable stay, further affirmed by its immaculate bathrooms and functional kitchen spaces, ensuring comfort for all visitors.
Beds
Nestled amidst its charming surroundings, the Port-O-Call Inn offers a range of bed experiences that cater to various preferences. Many guests appreciate the comfort of the beds, consistently describing them as clean and providing great support, contributing to a restful night's sleep. The inn delivers good value, reinforcing a sense of satisfaction among certain visitors. Some note beds as being firm, while others found them to be quite hard, which can be a plus for those who prefer solid support during their slumber. Despite a few mentions of beds being lumpy or uncomfortable, the overall sentiment leans towards a generally cozy bedtime experience. However, potential guests might want to consider the absence of air conditioning, relying on fans to keep cool during warmer nights, and the occasional hustle of traffic noise accompanies the stay.
Cleanliness
Port-O-Call Inn offers a blend of positive and mixed experiences when it comes to cleanliness and overall guest satisfaction. Many guests appreciate the cleanliness of the hotel, highlighting exceptionally clean rooms and well-maintained spaces. The housekeeping staff frequently receives praise for their attention to detail and effective service, contributing to an overall tidy and comfortable ambiance. Several reviewers also commend the friendly and accommodating nature of the staff, adding a welcoming touch to their stay.
The central location of the inn, with good parking facilities near the ferry, serves as a convenient choice for travelers. The owners' efforts to upgrade the hotel are noticed and appreciated by guests. Positive mentions are also given to the comfortable beds and thoughtful layout of the rooms.
However, not all feedback reflects a positive experience. Some guests report issues with cleanliness such as dirty rooms, dim lighting, and noticeable maintenance shortcomings. Isolated reports of finding items left by previous occupants and incidents involving electrical issues also tarnish the experience for some visitors. The surrounding area receives a mixed perception, with some guests describing it as less appealing.
Overall, the Port-O-Call Inn manages to deliver a satisfactory level of cleanliness and service, although there remain some areas for improvement to enhance the overall guest experience.
Staff
Port-O-Call Inn seems to earn praise for its generally friendly and accommodating staff. Many guests highlight the helpful and personable nature of the hotel team, including housekeepers and front desk staff who appear to often go above and beyond, such as waiting for late arrivals and assisting with special requests. Several reviews mention an easy and pleasant check-in experience, with both the lady and young man at the desk receiving special commendation for their amiable service. However, some reviews note occasional inconsistencies, with a few guests encountering staff members who were described as passive-aggressive or confrontational. While the overall sentiment is positive towards the staff, these contrasting experiences suggest that service quality can vary at times.
Wi-Fi
Port-O-Call Inn is recognized for providing a reliable internet experience to its guests. The WiFi is consistently described as great, offering high-speed connectivity with impressive download speeds, making it a highlight for those needing a strong connection during their stay. Many guests appreciate the robust internet service, which serves as a reason for repeat visits. However, experiences with TV viewing are mixed, with some reporting satisfactory service while others find the selection limited or encounter issues. Overall, the strong and fast WiFi is a significant positive aspect of a stay at Port-O-Call Inn.
No, Port-O-Call Inn doesn't have any pool.
No, a spa isn't available at Port-O-Call Inn.
Yes, Port-O-Call Inn welcomes dogs.
No, parking facilities aren't available at Port-O-Call Inn.