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Summary of reviewsRiverside Rest Nambucca Heads is highly acclaimed for its exceptional location, outstanding breakfast offerings, well-appointed rooms, impeccable cleanliness, and exceptional staff. Situated near the tranquil river, the hotel provides guests with convenient access to local shops, restaurants, and picturesque parks, all within a serene and peaceful setting. The large rooms offer beautiful views of the river, enhancing the charming atmosphere that draws visitors to this favored destination.
The breakfast at Riverside Rest is a standout feature, praised for its fresh, generous, and flavorful home-cooked meals. Guests appreciate the homemade bread, strawberry jam, freshly made yogurt, and full cooked breakfasts, which include bacon, eggs, and tomatoes, providing a hearty start to the day. The dining experience is further enhanced by warm and attentive service, particularly from Sharon, who is noted for her friendly and efficient demeanor.
The hotel's rooms impress with their spaciousness, cleanliness, and thoughtful amenities such as natural soaps and luxurious bedding. Guests enjoy a blend of comfort and style, with some rooms featuring balconies overlooking the river. The immaculate maintenance and modern decor contribute to the relaxing ambiance. Even when accommodations include a separate bathroom, clear communication ensures a seamless experience.
Cleanliness is a hallmark of Riverside Rest, with guests consistently lauding the establishment for its spotless and well-maintained condition. The quiet ambiance and well-equipped facilities, including an excellent shower, add to the overall comfort, while the homely atmosphere and accommodating service elevate the guest experience.
The exceptional staff, led by the esteemed Sharon and Darrin, play a crucial role in making Riverside Rest memorable. Their welcoming, friendly, and accommodating nature creates a warm and inviting atmosphere. Guests often feel at home, receiving thoughtful gestures and personalized attention.
Overall, Riverside Rest Nambucca Heads offers a delightful retreat characterized by its beautiful location, delicious breakfast, comfortable accommodations, and outstanding hospitality. Show more
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Bed & Breakfast with Parking
Riverside Rest Nambucca Heads is listed as providing parking for guests.
4-Star Bed & Breakfast
Located close to the foreshore, this bed and breakfast provides a relaxing stay with easy access to riverside activities. It offers comfortable rooms and personalized service for a pleasant experience.
Bed & Breakfast where Extra Health & Safety Measures Have Been Taken
Located by the river in Nambucca Heads, this bed and breakfast provides a serene, less congested setting. Stringent hygiene practices and limited guest interaction enhance safety.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No Nambucca Heads is a Covidsafe destination
Do you perform temperature checks upon guests' arrivals? No No, Nambucca Heads is a Covid Safe destination
Do you ensure contactless check-in/check-out? No No, Nambucca Heads is a Covid Safe destination
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We treat every clean as if it has a confirmed case of coronavirus, however we would leave the room empty for 72 hours for a confirmed case.
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Answers last updated by Riverside Rest Nambucca Heads
Bed & Breakfast Taking Steps Towards Sustainability
Small Bed & Breakfast
Bed & Breakfast with Tennis Courts
Room Types
Superior Queen RoomThis spacious room with ensuite features a balcony and river views. Air conditioning and a ceiling fan will keep you cool, while the flat-screen TV with Netflix and free WiFi will keep you entertained.
Tea and coffee making facilities and a bar fridge are also available.
Queen RoomThis room features a balcony and river views. Air conditioning and a ceiling fan will keep you cool, while the flat-screen TV with Netflix and free WiFi will keep you entertained. Tea and coffee making facilities and a bar fridge are also available.
Located across a small hall from your room, your private bathroom features a deep bath and separate walk in shower.
Deluxe Triple RoomThis spacious room with ensuite features a balcony and river views. Air conditioning and a ceiling fan will keep you cool, while the flat-screen TV with Netflix and free WiFi will keep you entertained. Tea and coffee making facilities and a bar fridge are also available.
Guest Reviews
9.3
Excellent
Location
Riverside Rest Nambucca Heads boasts an exceptional location that consistently impresses its guests. Nestled in close proximity to the tranquil river, the hotel offers convenient access to a range of amenities and attractions. Visitors can easily walk to local shops, restaurants, and even the RSL for a delightful dinner. The serene setting provides an ideal opportunity for a leisurely stroll after a long drive, and guests appreciate being close to the stunning riverside parks and nearby beaches. The area is described as very quiet and peaceful, allowing for a restful stay. Furthermore, guests enjoy lovely large rooms with picturesque views of the river, complementing the beautiful and clean surroundings. Overall, the location is highly regarded for its accessibility and charming atmosphere, making it a favored choice for those visiting Nambucca Heads.
Breakfast
At Riverside Rest Nambucca Heads, breakfast consistently delights guests with its outstanding quality and variety. The hotel's morning offerings feature freshly prepared dishes, often complimented for their generous portions and flavorful ingredients. Many guests highlight the homemade bread and strawberry jam, alongside other delicious components like freshly made yoghurt and full cooked breakfasts that include bacon, eggs, and tomatoes. The emphasis on home-cooked meals provides a wholesome and tasty start to the day, with particular praise for the hearty and satisfying nature of the menu.
Visitors frequently note the welcoming service, with hosts who provide helpful tips and ensure a smooth experience. Sharon, in particular, is commended for her friendly demeanor and efficient service in the dining room setting. The combination of comfortable accommodations, a delicious full breakfast, and attentive staff makes the overall experience at Riverside Rest Nambucca Heads enjoyable.
Overall, the breakfast at this hotel emerges as a highlight, offering a sensational way to begin the day with its delicious array and warm hospitality.
Rooms
Riverside Rest Nambucca Heads delights guests with its spacious and well-appointed rooms, offering a blend of comfort and style. Reviewers consistently highlight the cleanliness of the establishment, with rooms that are immaculately maintained. Many guests appreciate the thoughtful amenities, such as natural soaps and shampoos, as well as luxurious bedding that promises a restful night's sleep. The rooms are not only comfortable but also designed with an appealing aesthetic, providing lovely views, including some with balconies overlooking the river. Even when a room had a separate bathroom, the helpful communication from the staff ensured it was not an inconvenience. With a focus on comfort, quiet, and attention to detail, Riverside Rest presents a relaxing retreat for visitors.
Cleanliness
Riverside Rest Nambucca Heads is consistently praised for its impeccable standards of cleanliness and comfort. Guests frequently highlight the establishment as being extremely clean and well-maintained. The rooms are described as spotless, modern, and comfortably furnished, ensuring a pleasant stay. The attention to cleanliness is evident, with descriptions such as "immaculately clean" and "exceptionally clean" being commonly used. In addition to the pristine condition of the rooms, the hotel also impresses with its quiet ambiance and well-equipped facilities, including a notably great shower. Visitors also appreciate the homely atmosphere, combined with a warm and friendly service provided by the host, who is noted for being accommodating and helpful, even assisting with dinner reservations. Overall, Riverside Rest Nambucca Heads provides a clean, comfortable, and welcoming environment that leaves a lasting positive impression on its guests.
Staff
Riverside Rest Nambucca Heads seems to consistently impress guests with its exceptional staff, particularly the esteemed Sharon. Known for being welcoming, friendly, and incredibly accommodating, Sharon leaves a lasting impression on those she hosts. Guests repeatedly highlight her ability to make them feel at home, often mentioning the warm and inviting atmosphere she fosters. The hospitality extends beyond Sharon to the rest of the team, with mentions of fantastic hosts, friendly service, and a genuine readiness to help. Visitors are often greeted warmly and occasionally receive thoughtful gestures like a complimentary room upgrade. Sharon and Darrin have earned a reputation for their dedication to providing an excellent guest experience, described as delightful and flawless, including a notable breakfast experience. Their approach and attention to detail clearly elevate the overall stay, making Riverside Rest a memorable destination.
No, Riverside Rest Nambucca Heads doesn't have any pool.
No, a spa isn't available at Riverside Rest Nambucca Heads.
No, Riverside Rest Nambucca Heads doesn't allow dogs.
Yes, parking facilities are available at Riverside Rest Nambucca Heads.
No, Riverside Rest Nambucca Heads doesn't have a gym.