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Summary of reviewsHugging Clouds is celebrated for its exceptional location, ideally situated for those planning to hike Adam’s Peak. Guests appreciate its convenience, being only a short walk from the trail's start and offering stunning mountain views. The tranquility and serene setting of the hotel, combined with its modern and clean facilities, make it an attractive choice. The friendly and helpful staff further enhance the experience by accommodating guests' needs and providing valuable local insights.
The breakfast at Hugging Clouds is another highlight with guests raving about the delicious and extensive options, from traditional dishes to pancakes with fruit and excellent coffee. The substantial and tasty meals are particularly appreciated after a strenuous hike, often hailed as the best breakfast guests have had in Sri Lanka. The option to enjoy breakfast on a terrace or with a beautiful view adds to the ambiance.
Dinner offerings are equally praised with guests enjoying homemade, freshly prepared dishes that showcase the culinary team's dedication to quality and taste. The variety of options and the ability to cater to dietary needs and late arrivals are frequently mentioned. The dining experience is further enhanced by the staff’s kindness and the pleasant ambiance of the dining area.
Rooms at Hugging Clouds receive high marks for their cleanliness, spaciousness and cozy atmosphere. Although some rooms are on the smaller side, they are well-equipped and comfortable with beautiful, functional designs and stunning views from some balconies. The hotel’s commitment to cleanliness is a strong point with both rooms and bathrooms maintained to high standards.
The staff at Hugging Clouds are consistently praised for their friendliness, helpfulness and attentiveness. They go above and beyond to ensure a pleasant stay, providing valuable advice about the local area and preparing delicious meals. Their excellent English skills make communication effortless and their genuine care and professionalism leave a lasting positive impression.
While the WiFi experience at Hugging Clouds has mixed reviews with some guests noting issues with availability and strength in the rooms, it generally works well in common areas like the lobby and restaurant.
Guests frequently highlight the comfort of the beds, describing them as cozy and super comfortable, contributing to a restful stay. Despite a few mentions of discomfort, the majority of feedback underscores the quality of the bedding and overall sleeping arrangements.
Overall, Hugging Clouds is highly recommended for travelers seeking a comfortable, clean and scenic stay with exceptional staff and excellent dining options. Its ideal location for hiking Adam’s Peak and the serene, welcoming atmosphere make it a standout choice. Show more
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Categories
Dog Friendly Guest House
This guesthouse is tagged as dog-friendly. It is also listed by multiple sources as a pet-friendly option in Nuwara Eliya.
Cheap Guest House
Located in Adams Peak, this guesthouse offers a budget-friendly stay. Guesthouses are ideal for travelers looking for basic accommodations at a reasonable price.
Small Guest House
As a guesthouse, it offers a more intimate and personal experience. The cozy setting and focus on hospitality make it a charming choice for those seeking a home-like atmosphere.
Guest House Taking Steps Towards Sustainability
Guest House with Parking
3-Star Guest House
Room Types
Double Room with Mountain ViewOffering free toiletries, this double room includes a private bathroom with a shower. This double room features soundproof walls, an electric kettle, a flat-screen TV and a balcony. The unit offers 1 bed.
Family RoomBoasting a balcony, this family room also offers an electric kettle and a flat-screen TV.
Double or Twin Room with Garden ViewThe unit offers 2 beds.
Guest Reviews
9.1
Excellent
Location
Hugging Clouds enjoys an exceptional position, making it an ideal choice for those planning to hike Adam’s Peak. Guests consistently praise its proximity, being just a short walk from the trail's starting point—some even highlight the convenience of a five-minute walk. The hotel's location offers stunning mountain views, contributing to a serene and invigorating pre-hike atmosphere.
The establishment's appeal is not limited to its proximity to Adam’s Peak. It boasts modern, comfortable facilities, including clean rooms and a cozy lobby with beautiful views, perfect for relaxation. Guests find the friendly and helpful staff enhance their stay with team members going out of their way to accommodate needs and provide local hiking insights.
Moreover, the location is celebrated for its tranquil ambiance and superb scenery, making it not just a starting point for a challenging hike but also a pleasant spot to rest and enjoy the natural surroundings. The hotel's restaurant is another highlight, garnering compliments for its delicious fare, adding to the overall positive experience at Hugging Clouds.
Breakfast
At 'Hugging Clouds,' breakfast is nothing short of a culinary delight. Guests rave about the delicious and extensive breakfast options available, which include everything from traditional dishes to pancakes with fruit and excellent coffee. The meals are delivered to a cozy dining area and many guests particularly appreciate the offerings after a strenuous hike up Adam's Peak. The breakfast is frequently described as substantial, tasty and amazing with some even calling it the best they had in Sri Lanka.
The quality and value for money are consistently praised with exceptional vegetable and egg kotthu often highlighted. Friendly staff add to the pleasant dining experience and the option to enjoy breakfast on a terrace or with a beautiful view enhances the ambiance. With great European options and comprehensive servings that cater to hungry hikers, Hugging Clouds' breakfast offerings never fail to impress.
Dinner
Hugging Clouds hotel offers an exceptional dining experience that guests frequently rave about. The food is often described as delicious, homemade and freshly prepared, showcasing the culinary team's dedication to quality and taste. Many visitors have highlighted both dinner and breakfast as being superb. Notably, the dinners receive a lot of praise for their taste and the variety of options available, including catering to dietary needs and late arrivals.
The ambiance of the dining area adds to the overall experience with a great terrace and superb decor that complement the delightful meals. The staff's kindness and helpfulness further enhance the dining experience, as they go the extra mile to accommodate special requests and late-night cravings.
Whether it's the tasty curry or the freshly made, home-cooked dishes, guests consistently find the food to be excellent. The restaurant's ability to prepare delicious meals, even on short notice, is frequently mentioned, making it a dependable choice for travelers. For anyone visiting the area, Hugging Clouds provides a culinary experience that's highly recommended and sure to leave a lasting impression.
Rooms
Hugging Clouds offers creatively decorated and comfortable accommodations that have received high praise from its guests for their cleanliness, spaciousness and cozy atmosphere. The rooms are well thought out and equipped, featuring everything guests might need. Many reviewers mentioned the rooms being very clean with comfortable beds and some highlighted the beautiful and functional room designs. The accommodation is particularly noted for its suitability for those planning to climb Adam's Peak, offering stunning views from balconies in some rooms.
Although some rooms were described as small, they were still noted as cozy and sufficient for short stays. A few guests mentioned issues like musty smells and mold in certain rooms, but overall, the feedback emphasizes the comfort and cleanliness of the rooms. The bathrooms were also highlighted for being great and up to European standards. The hotel's convenient location and lovely decoration throughout both the rooms and dining areas further enhance the experience. Overall, Hugging Clouds provides a delightful and practical stay for travelers seeking a mix of comfort and aesthetic appeal.
Beds
At Hugging Clouds, guests frequently highlight the comfort of the beds, describing them as cozy, comfy and super comfortable. Many reviews emphasize the pleasant quality of the bedding and duvets with several guests appreciating the combination of comfortable mattresses and pillows. The sleeping arrangements are often praised for their cleanliness and comfort, contributing to a restful stay.
While the majority of feedback is positive, there are a few mentions of discomfort. Some guests found the mattresses too hard or the pillows uncomfortable and a couple of reviews noted that the bedding didn't always smell fresh or felt a bit moist, which might be due to weather conditions.
Overall, the beds at Hugging Clouds receive commendations for their comfort, making it a cozy choice for travelers looking to rest well during their stay.
Cleanliness
Hugging Clouds is consistently praised for its exceptional cleanliness with guests repeatedly highlighting the immaculate condition of the rooms and premises. The hotel boasts a clean and contemporary ambiance, making it a visually appealing and comfortable place to stay. Most guests found their rooms to be not only clean but also cozy, comfortable and spacious with some comparing its cleanliness favorably to that of higher-rated establishments. The bathrooms, too, receive specific mention for their cleanliness.
The hotel itself is modern and well-maintained, contributing to a positive overall environment. The staff's friendliness and proficiency in English, combined with clean and nicely furnished spaces, enhance the welcoming atmosphere of Hugging Clouds. Even the food, although considered slightly more expensive than other places in the region, is noted to be delicious and adds to the charm of the place.
However, there are a few isolated comments about a damp, musty room and a room that was not very inviting, although these are exceptions in the sea of positive feedback. Overall, Hugging Clouds is highly recommended for travelers who prioritize cleanliness and comfort during their stay.
Staff
The staff at Hugging Clouds have garnered exceptional praise from guests, consistently described as incredibly friendly, helpful and attentive. They go above and beyond to ensure a pleasant stay, always ready to assist with a smile. The hosts and owners are noted for their warm hospitality with many reviews highlighting their kindness and willingness to provide valuable advice about the local area. Guests frequently mention the excellent English spoken by the staff, making communication effortless. The team is not only welcoming but also responsive to requests, ensuring that every need is met promptly. Additionally, visitors appreciate the delicious meals prepared by the staff, further enhancing their experience. Overall, the staff's genuine care and professionalism leave a lasting impression, contributing significantly to the positive atmosphere of the hotel.
Wi-Fi
The WiFi experience at Hugging Clouds has been a mixed bag according to guest reviews. While some have praised the Wi-Fi as excellent and good, there seem to be consistent issues regarding its availability and strength in certain areas of the hotel. The Wi-Fi usually works well in common areas like the lobby and restaurant, providing good connectivity for essential tasks. However, many guests have noted that the WiFi does not perform well in the rooms with some even stating it didn’t work at all. In general, the Wi-Fi could benefit from improved signal strength and reliability, particularly in the private quarters, to enhance the overall guest experience.
No, Hugging Clouds doesn't have any pool.
No, a spa isn't available at Hugging Clouds.
Yes, Hugging Clouds welcomes dogs.
Yes, parking facilities are available at Hugging Clouds.