Trademark Hotel, a Member of Design Hotels
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Summary of reviewsTrademark Hotel, a Member of Design Hotels, receives commendations for its prime location within the Village Market, providing guests easy access to shopping, dining, and entertainment options in Nairobi's notable district. This strategic position makes it highly appealing for both leisure and business travelers, particularly those with activities in the nearby Gigiri area. The hotel delivers an outstanding breakfast experience at the Harvest Restaurant, applauded for its variety, quality, and freshness, further supported by an early start that caters to busy schedules. Guests also enjoy a rich dining experience, highlighting fantastic meals at Harvest and Hero—known for sushi—and an excellent culinary offering at BangBang.
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
Categories
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
Luxury Hotel
Affiliated with Design Hotels, this property delivers a luxurious and aesthetically driven experience in Nairobi. It focuses on modern design, comfort, and personalized service, catering to a clientele seeking elevated hospitality.
Hotel with Spa
Kaya Urban spa and wellness is a full-service spa offering various treatments including Thai massage, reflexology, manicures, and pedicures. The hotel also features a rooftop pool and gym.
Hotel with Parking
Trademark Hotel offers valet services and free parking for hotel guests. The property boasts a large parking capacity with more than 1000 parking spaces available.
Hotel with Gym
Rated with a 'Perfect GymFactor', this hotel offers an extensive fitness center suitable for serious enthusiasts. It is equipped with over 20 cardio machines, 15-19 strength machines, and dumbbells up to 42 kg.
4-Star Hotel
As a Design Hotel, this property distinguishes itself with unique architectural design, stylish interiors, and a focus on providing a personalized guest experience. Its location within The Village Market offers convenient access to shopping and entertainment.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Trademark Hotel, a Member of Design Hotels, boasts an enviable location that garners positive reviews from its guests. Situated within the renowned Village Market, this hotel provides guests with direct access to one of Nairobi's premier shopping destinations. Visitors appreciate the convenience of having a modern shopping center with a wide array of dining, retail, and recreational options just steps away from their accommodations. The area is described as safe and accessible, making it an ideal spot for both leisure and business travelers, particularly those with commitments in the nearby Gigiri area. Guests frequently highlight the hotel's close proximity to restaurants and shops, ensuring that all their needs are met effortlessly. Despite some critiques of the hotel's design and ambiance, the overwhelmingly positive feedback underscores that the location is a significant draw. This prime setting offers everything from dining and entertainment to shopping, making it a top choice for those seeking convenience and variety during their stay in Nairobi.
Trademark Hotel, a Member of Design Hotels, has garnered significant praise for its breakfast offerings, establishing itself as a culinary highlight for guests. Many reviews emphasize the excellent and varied selection available at the breakfast buffet, with a notable appreciation for the quality and freshness of the food. Guests have repeatedly described the breakfast as fantastic, with some expressing a willingness to return to the hotel solely for the morning meal experience. The Harvest Restaurant, where the breakfast is served, receives particular acclaim for its incredible food and service, contributing to a delightful dining experience. The convenience of the breakfast starting at 6:00 am is appreciated by early risers and those needing to head out for tours or activities, with the option for take-away meals being an added benefit. Though a few guests mentioned a desire for more vegetarian options, the overall sentiment remains overwhelmingly positive, highlighting the breakfast as a memorable aspect of their stay.
Guests at Trademark Hotel, a Member of Design Hotels, have predominantly positive feedback regarding the dining experience. The food stands out, often described as amazing and delicious, especially at the Harvest Restaurant and the rooftop Hero, known for its excellent sushi. BangBang also receives accolades for delivering an excellent culinary experience. The hotel provides a variety of great food options, allowing guests to enjoy a diversity of flavors without venturing off the premises. The staff is noted for their attentive service, often going the extra mile to enhance guest comfort. However, a minor hiccup in service was noted with a lack of attention to detail in table settings on one occasion. Despite this, the overall dining experience at Trademark Hotel remains highly commendable, with complimentary dinners adding a delightful touch to the stay.
Trademark Hotel, a Member of Design Hotels, offers guests modern and clean accommodations that are thoughtfully designed, blending aesthetics with functionality. Most reviews highlight the spaciousness and comfort of the rooms, with many mentioning large, comfy beds and clean facilities. The rooms feature a modern decor and are equipped with thoughtful details and conveniences, ensuring a comfortable stay.
Staff receive praise for being nice and helpful, contributing to an overall positive experience. While the rooms are mostly spacious, some guests find them a bit compact, though this allows for efficiencies suited to short stays. The integration of the bathroom into the room adds a unique touch, although not everyone might appreciate the open shower design.
Guests especially appreciate rooms with a view, embracing the vibrant surroundings of the hotel, which is conveniently located next to a mall. While this offers entertainment options, some rooms might experience noise due to the proximity to restaurants and bars. Overall, Trademark Hotel maintains excellent service standards, ensuring their rooms remain bright, clean, and modern, appealing to travelers seeking a stylish and comfortable urban retreat.
Trademark Hotel, a Member of Design Hotels, receives high praise for its exceptional bedding arrangements. Guests consistently highlight the large, comfortable beds as a standout feature of their stay. The term amazing is frequently used to describe the bed and bedding, emphasizing a luxurious and restful experience. The rooms are noted for offering a very comfortable environment, further enhancing the overall satisfaction. Visitors leave with positive impressions, largely attributing their delightful experience to the big and comfy beds that promote relaxation and a good night's sleep.
Trademark Hotel, a Member of Design Hotels, consistently impresses its guests with its outstanding cleanliness and modern design. The rooms are noted for being not only spacious and well-equipped but also extremely clean, offering comfortable bedding that enhances the stay experience. Guests frequently highlight the meticulous care given to maintaining cleanliness throughout the property, from the individual rooms to the common areas. The hotel's strategic location inside a mall adds to its convenience, yet it doesn't compromise on its immaculate condition. Visitors also appreciate the dedicated and efficient staff, emphasizing their helpfulness and adherence to rigorous hygiene practices. Overall, the hotel receives high praise for maintaining top-notch cleanliness and providing good amenities, making it a reliable choice for travelers seeking a tidy and comfortable retreat.
Trademark Hotel, a Member of Design Hotels, stands out for its exceptional service, largely attributed to its remarkable staff. Guests frequently highlight the attentive and accommodating nature of the personnel, describing them as charming, friendly, and helpful. The staff's professionalism and hospitality leave a lasting impression, making interactions delightful and memorable. There's a noticeable eagerness among the team to ensure guests' comfort and satisfaction, with a readiness to accommodate various needs. Visitors are particularly struck by the overall pleasant atmosphere fostered by the staff, who are described as service-minded and courteous. The hotel prides itself on cleanliness and modern amenities, but it is the genuine friendliness and exemplary conduct of the staff that truly elevate the guest experience. Whether it's through attentive check-ins, responsive service, or the exceptional in-room dining experience, the staff plays a crucial role in making every stay special and unforgettable.
Trademark Hotel, a Member of Design Hotels, boasts a rooftop pool that consistently receives high praise from guests for its standout features. Visitors describe the rooftop swimming pool as excellent, amazing, and superb, appreciating both the aesthetic quality and the serene atmosphere of the pool area, which often feels like an oasis away from the hustle and bustle. While the pool itself is beautiful and offers great views, it's worth noting that it is not heated, which can make for a chilly experience during colder seasons. Nevertheless, the facilities around the pool, including comfortable seating and the Harvest restaurant, enhance the overall experience, making it a delightful spot for relaxation and enjoyment.
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Location
Breakfast
Dinner
Rooms
Staff receive praise for being nice and helpful, contributing to an overall positive experience. While the rooms are mostly spacious, some guests find them a bit compact, though this allows for efficiencies suited to short stays. The integration of the bathroom into the room adds a unique touch, although not everyone might appreciate the open shower design.
Guests especially appreciate rooms with a view, embracing the vibrant surroundings of the hotel, which is conveniently located next to a mall. While this offers entertainment options, some rooms might experience noise due to the proximity to restaurants and bars. Overall, Trademark Hotel maintains excellent service standards, ensuring their rooms remain bright, clean, and modern, appealing to travelers seeking a stylish and comfortable urban retreat.
Beds
Cleanliness
Staff
Pool
Yes, Trademark Hotel, a Member of Design Hotels has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Trademark Hotel, a Member of Design Hotels.
No, Trademark Hotel, a Member of Design Hotels doesn't allow dogs.
Yes, parking facilities are available at Trademark Hotel, a Member of Design Hotels.
Yes, Trademark Hotel, a Member of Design Hotels has a gym.
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