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Radisson Blu Hotel, Nairobi Upper Hill

Nairobi , Elgon Road Nairobi Upper Hill (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Radisson Blu Hotel in Nairobi Upper Hill receives high praise from guests for its remarkable breakfast and outstanding staff. The breakfast offers a wide variety of tasty foods that guests find impressive and enjoyable every morning, despite being on the expensive side. The staff is described as caring, patient, friendly and helpful, going above and beyond to accommodate guests and make their stay feel special. Guests appreciate the warm hospitality and respect shown by the staff with some even highlighting the professionalism and training level of the staff as outstanding. While there were a few minor hiccups with some staff members, guests agree that the quality of service at this hotel is impeccable.
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Luxury Hotel

Radisson Blu Hotel, Nairobi Upper Hill is a 5-star hotel offering upscale comfort with views of the city or Nairobi National Park. It features 271 rooms and suites, an outdoor pool, a fitness suite, and multiple dining options.

Hotel Taking Steps Towards Sustainability

This hotel has received the Green Key award for five consecutive years. It implements water conservation measures including low flow fixtures and rainwater harvesting, uses solar panels for water heating, and has 98% LED lighting. The hotel recycles over 90% of its waste and composts organic waste.

Certifications:

Green Key (greenkey.global)

Answers last updated by our editors

Romantic Hotel

Situated in Upper Hill, this hotel offers modern luxury and exceptional service, providing a comfortable and romantic experience for couples.

Business Hotel

This hotel features 14 meeting rooms with 1416 sq m of event space. It is equipped with state-of-the-art, indoor and outdoor meeting and event facilities. The spacious meeting rooms have natural daylight, free high-speed wireless internet, and audiovisual equipment.

Hotel with Parking

The hotel provides secure and ample parking facilities. The Upper Hill location is convenient for business travelers with their own transportation.

Accessible Hotel

This hotel offers accessible rooms equipped with grab bars in bathrooms and provides elevator access to all floors. It is listed as wheelchair accessible, ensuring a comfortable stay for guests with mobility needs.

Hotel with Gym

Radisson Blu Hotel in Upper Hill includes a modern gym with a range of fitness equipment. Guests can enjoy a complete workout experience with both cardio machines and free weights.

5-Star Hotel

This hotel offers modern comfort with well-appointed rooms and excellent business facilities. It features multiple restaurants, a rooftop pool, and a fitness center, catering to both business and leisure travelers.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Room Types

Presidential Suite Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Superior Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Executive Suite- 1 Bedroom Lounge Access This suite's standout feature is the pool with a view. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Premium Room Park Facing Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

Executive Room Park Facing with Lounge Access This double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Executive Room - Lounge Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Guest Reviews

8.7

Very Good

Breakfast

The breakfast at Radisson Blu Hotel, Nairobi Upper Hill offers a remarkable and wide variety of foods to choose from. Despite being priced on the expensive side, guests find the breakfast to be amazing and enjoyable every morning. The restaurant serves tasty foods and has a good selection with some describing it as outstanding and impressive. French and Danish guests also highlighted the quality and richness of the breakfast. Overall, guests rave about the wonderful breakfast experience at the hotel.

Staff

If you're staying at the Radisson Blu Hotel in Nairobi Upper Hill, you're in for a treat when it comes to the staff. Guests continuously rave about the wonderful service at this hotel. The staff is described as "caring and smiling," "patient and kind," and "extremely friendly and helpful." They go above and beyond to accommodate guests and make their stay feel special. One guest even mentioned being beautifully handled by a kind staff member named Aggrey.

The professionalism and training level of the staff is outstanding, making them one of the best hotel staffs a guest has ever seen. Guests appreciate the warm hospitality and respect shown by the staff. Even the breakfast staff is described as attentive and friendly.

Of course, not every interaction with staff is perfect. A few guests noted instances where staff members were in need of more training or where some staff members were overly eager to put the bill in front of the guest. Despite these minor hiccups, guests agree that the quality of service at the Radisson Blu Hotel in Nairobi Upper Hill is impeccable.

No, Radisson Blu Hotel, Nairobi Upper Hill doesn't have any pool.

Yes, a spa is available at Radisson Blu Hotel, Nairobi Upper Hill.

No, Radisson Blu Hotel, Nairobi Upper Hill doesn't allow dogs.

Yes, parking facilities are available at Radisson Blu Hotel, Nairobi Upper Hill.

Yes, Radisson Blu Hotel, Nairobi Upper Hill has a gym.

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