DoubleTree by Hilton Nairobi

Nairobi -1.30118300, 36.78458200 , Ngong Lane, Off Ngong Road (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
Info The Doubletree Hilton offers the perfect Kenyan experience as it is situated near Nairobi National park, the central business district, and the Giraffe center. Enjoy 24 hour room service or head down to the bar and lounge for some live music.
Summary of reviewsDoubleTree by Hilton Nairobi is a well-regarded hotel offering numerous advantages for travelers seeking a comfortable and convenient stay in the city. Its central location provides easy access to malls and markets, making it an ideal base for exploring Nairobi. Guests appreciate the hotel's proximity to attractions and the welcoming environment fostered by the friendly staff. The breakfast experience at the hotel receives high praise for its quality, variety, and accommodating service, ensuring guests start their day with satisfaction.

The rooms stand out for their spaciousness, modern furnishings, and cleanliness, offering a pleasant retreat for guests. Beds are particularly noted for comfort, contributing to restful nights, and thoughtful amenities enhance the overall experience. Though some parts of the hotel have a 90s aesthetic, the rooms are appreciated for their meticulous upkeep and exemplary care by the staff.

Cleanliness is a hallmark of the hotel. Guests repeatedly commend the facility for its high standards of hygiene, with the rooms being impeccably clean and well-maintained. The professional and secure atmosphere adds to guests' comfort, with ample hot water further enhancing room convenience.

The staff at DoubleTree by Hilton Nairobi significantly enhance the guest experience with their friendliness and attentiveness. They are lauded for being helpful across all areas of the hotel, contributing to a welcoming and accommodating environment. Despite some minor feedback concerning front desk communication, the dedication and professionalism of the staff largely overshadow these, making the guest experience overwhelmingly positive.

Overall, DoubleTree by Hilton Nairobi is a commendable choice for travelers looking for a clean, comfortable, and centrally located accommodation, with standout service and welcoming staff.
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Categories
Hotel Taking Steps Towards Sustainability
Committed to sustainable tourism, this hotel uses energy-efficient lighting and appliances, has recycling programs, and implements water conservation initiatives. It holds ISO 14001:2015, ISO 50001:2018, and ISO 9001:2015 certifications.

Hotel for Honeymoon
This hotel provides a comfortable and convenient stay with modern amenities and attentive service. Its location and facilities make it a suitable option for a relaxing honeymoon.

Hotel near Nightlife Spots
DoubleTree by Hilton Nairobi has a bar and lounge with live music. It is situated near Nairobi National Park and the central business district.

Business Hotel
This hotel is a good option for business travel. It offers meeting rooms, ample space to unwind, and bars and restaurants for networking or relaxing. Each hotel also provides quiet rooms for when you need to focus or take a break.

Accessible Hotel
This hotel is fully accessible, featuring ramps and elevators, and offers specially designed rooms for guests with disabilities. Specific features include an accessible parking space, accessible airport shuttle, grab bar in showers, hand-held showerheads, handrails in stairways, a stair-free path to the entrance, and visual alarms in hallways.

4-Star Hotel
DoubleTree by Hilton Nairobi is located off Ngong Road, providing a convenient base for exploring the city. It offers well-appointed rooms and standard amenities, ensuring a comfortable experience for guests.

Hotel with Outdoor Pool
This hotel features an outdoor pool situated in a serene courtyard, complemented by a garden and terrace. This area offers a pleasant environment for relaxation and swimming.

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Hotel with Gym

Room Types
King Guest Room This double room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

Deluxe King Room This double room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

Junior Suite This suite has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The room also features a sofa. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with a bath. The property provides free toiletries.

Twin Room This twin room has air conditioning. The room has a seating area and is fitted with a desk, safety deposit box and wardrobe. The unit also has a flat screen TV with satellite channels and an electric kettle. The room is complete with a private bathroom with free toiletries.

Guest Reviews
8.1
Very Good
Location
DoubleTree by Hilton Nairobi benefits from a favorable location, offering guests easy access to numerous attractions and amenities. Situated centrally, it provides convenient proximity to malls and markets, making it well-suited for short stays in Nairobi. Guests frequently highlight the hotel's prime position, which is complemented by a welcoming and friendly staff. While most guests perceive the area as relatively safe, they advise caution when walking at night. Overall, the hotel's location serves as an excellent base for exploring the city, with additional praise often directed towards its pleasant breakfast offerings.

Breakfast
The breakfast experience at DoubleTree by Hilton Nairobi is widely praised for its quality and variety. Many guests highlight the breakfast as excellent, with a large selection and delicious options that cater to diverse dietary needs. The friendly staff further enhances the overall morning dining experience. While there are times when the breakfast menu receives mixed feedback for limited choices and occasional disorganization, the general consensus is that breakfast at this hotel is a satisfying start to the day, offering varied options and pleasant service.

Rooms
The rooms at DoubleTree by Hilton Nairobi offer a pleasant retreat for guests seeking comfort and cleanliness. The highlights repeatedly emphasize the spaciousness and modern furnishings that create a welcoming atmosphere. Cleanliness is a consistent theme, with guests noting that the rooms are well-maintained and fresh. The beds receive acclaim for their comfort, ensuring a restful night’s sleep. A good size combined with thoughtful amenities adds to the satisfaction of the stay. Despite some parts of the hotel being described as outdated, the rooms shine through with excellent attention to detail and exemplary care from the staff, making them a notable aspect of the accommodation experience.

Cleanliness
The DoubleTree by Hilton Nairobi receives glowing remarks from guests who emphasize the hotel's high standards of cleanliness and hygiene. Visitors consistently mention that the rooms are impeccably clean and tidied, with many highlighting the excellent room cleaning service. The facility and rooms are described as beautifully maintained, contributing to a comfortable stay. Guests appreciate the secure environment and find the hotel's atmosphere professional and accommodating. Although the building showcases a 90s aesthetic, everything appears clean and well-kept, ensuring a pleasant experience. The ample hot water availability further enhances room comfort, making it an ideal choice for travelers seeking a clean and relaxing stay in Nairobi.

Staff
The staff at DoubleTree by Hilton Nairobi are frequently highlighted by guests for their friendliness and attentiveness. They are described as accommodating and consistently helpful, often going the extra mile to ensure a pleasant experience for visitors. Whether it's at reception, housekeeping, or in the restaurant, the team is recognized for treating guests exceptionally well, sometimes even likened to royalty. Their professionalism and willingness to assist with everything contribute significantly to the hotel's welcoming environment.

Despite these positive aspects, some feedback suggests areas for improvement, particularly at the front desk in terms of communication and overall helpfulness. Nevertheless, the overall impression is that the staff's dedication and friendliness largely enhance the comfort and ambience of the guest experience, overshadowing minor missteps.


Yes, DoubleTree by Hilton Nairobi has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at DoubleTree by Hilton Nairobi.

No, DoubleTree by Hilton Nairobi doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Nairobi.

Yes, DoubleTree by Hilton Nairobi has a gym.

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