CySuites Apartment Hotel
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Summary of reviewsCySuites Apartment Hotel in Nairobi has earned high praise for its prime location in the vibrant Westlands area, offering convenient access to many of the city's attractions, supermarkets, restaurants, and shopping centers. Guests frequently appreciate the serene and safe environment that serves as a relaxing retreat after exploring Nairobi.
The hotel's accommodations feature spacious and clean apartments, with well-maintained amenities such as a heated pool, gym, restaurant, and bar, all contributing to a positive guest experience. The rooms, particularly the two-bedroom units, are notably comfortable, offering ample space and modern features ideal for families or groups. The presence of mosquito nets and well-equipped kitchens adds to the comfort of the stay.
Dining at CySuites is a delightful experience, with guests consistently praising the generous breakfast choices and delicious dinner offerings, particularly Indian cuisine and burgers. The friendly and attentive staff enhance the dining atmosphere, ensuring guests feel welcome and cared for. Despite occasional minor waits for meals, the quality and taste of the food receive glowing reviews.
The staff at CySuites are highlighted for their superb service and friendly demeanor. Receptionists like Mitchelle, Fenella, and Maryanne are frequently mentioned for their warmth and helpfulness, contributing to a comforting and accommodating atmosphere. Across various departments, staff are described as patient and professional, ensuring every need is met with courtesy and efficiency.
CySuites Hotel also provides reliable WiFi throughout the property, supporting both work and leisure activities. The gym, although compact, is functional and clean, offering fitness enthusiasts a convenient space to maintain their exercise routines. Meanwhile, the heated pool stands out as a major attraction, providing families and children with an enjoyable swimming experience irrespective of the weather.
Overall, CySuites Apartment Hotel offers a welcoming and comfortable environment, providing excellent value for money. While minor improvements are occasionally suggested, the general sentiment points towards a satisfying stay experience supported by exceptional service, making it a recommended choice for both business and leisure travelers seeking quality accommodations in Nairobi.
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The hotel's accommodations feature spacious and clean apartments, with well-maintained amenities such as a heated pool, gym, restaurant, and bar, all contributing to a positive guest experience. The rooms, particularly the two-bedroom units, are notably comfortable, offering ample space and modern features ideal for families or groups. The presence of mosquito nets and well-equipped kitchens adds to the comfort of the stay.
Dining at CySuites is a delightful experience, with guests consistently praising the generous breakfast choices and delicious dinner offerings, particularly Indian cuisine and burgers. The friendly and attentive staff enhance the dining atmosphere, ensuring guests feel welcome and cared for. Despite occasional minor waits for meals, the quality and taste of the food receive glowing reviews.
The staff at CySuites are highlighted for their superb service and friendly demeanor. Receptionists like Mitchelle, Fenella, and Maryanne are frequently mentioned for their warmth and helpfulness, contributing to a comforting and accommodating atmosphere. Across various departments, staff are described as patient and professional, ensuring every need is met with courtesy and efficiency.
CySuites Hotel also provides reliable WiFi throughout the property, supporting both work and leisure activities. The gym, although compact, is functional and clean, offering fitness enthusiasts a convenient space to maintain their exercise routines. Meanwhile, the heated pool stands out as a major attraction, providing families and children with an enjoyable swimming experience irrespective of the weather.
Overall, CySuites Apartment Hotel offers a welcoming and comfortable environment, providing excellent value for money. While minor improvements are occasionally suggested, the general sentiment points towards a satisfying stay experience supported by exceptional service, making it a recommended choice for both business and leisure travelers seeking quality accommodations in Nairobi.
Aparthotel with Parking
The aparthotel provides free private parking and free self-parking available on-site. Guests can conveniently park their vehicles within the premises.
Aparthotel with Children's Pool
This hotel features a heated baby pool, ideal for very young children. They also offer swimming classes for kids, highlighting a strong focus on children's aquatic activities.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
Guest Reviews
CySuites Apartment Hotel enjoys a reputation for its prime location, offering guests convenient access to many of Nairobi's main attractions. Nestled in the bustling Westlands area, the hotel is centrally located, making it an excellent base for exploring the city's entertainment venues and cultural spots. Guests appreciate the property's proximity to local supermarkets, restaurants, and shopping malls, all within walking distance or a short drive. The surrounding area is safe and serene, providing a restful retreat after a day of exploring.
The hotel itself is well-maintained, offering clean and comfortable apartments, many noting the amenities such as a heated pool, gym, restaurant, and bar. The pleasant courtyard and serene environment enhance the stay, while the friendly and attentive staff are consistently praised for their hospitality. Whether visiting Nairobi for business, a family event, or leisure, CySuites Apartment Hotel offers a great value for money and a welcoming atmosphere amid one of the city's most vibrant districts.
CySuites Apartment Hotel offers a consistently praised breakfast experience, featuring a generous selection of well-prepared dishes. Guests appreciate the delicious, hearty meals that sustain them throughout the day, with many describing the breakfast as excellent or amazing. There are numerous choices available, allowing guests to select from a diverse menu, which many find fulfilling. Although the breakfast isn't buffet style due to lower occupancy, the made-to-order service has won over guests who enjoy tailored dining experiences.
The large portion sizes and tasty variety of options help to enhance the overall dining experience. Additionally, the possibility of mixing menu items and the hotel's thoughtful provision of takeaway breakfasts for early departures underscore their commitment to guest satisfaction. Friendly and attentive staff also contribute positively, responding to requests with courtesy.
While there are remarks suggesting that service efficiency and the menu variety could benefit from improvement, the general sentiment is of satisfaction with the quality and service of breakfast at the CySuites Apartment Hotel.
The dining experience at CySuites Apartment Hotel seems to be a delightful highlight for many guests. The on-site restaurant consistently garners praise for its delicious dishes and extensive menu, with particular commendation for their Indian cuisine and tasty burgers. Guests often note the generous portion sizes and find the prices to be very reasonable. The atmosphere is enhanced by the friendly and attentive staff who check in to ensure a pleasant dining experience. Cleanliness and security are additional bonuses appreciated by the diners. While a few guests mentioned a wait for meals, the overall sentiment leans heavily towards satisfaction with the quality and taste of the food, making the restaurant a recommended choice for both guests and non-residents.
CySuites Apartment Hotel offers a comfortable and spacious retreat for travelers seeking a convenient and central location. The apartments are praised for their cleanliness, size, and maintenance, providing guests with a generous amount of space to relax. The two-bedroom apartments are notably large, making them ideal for families or groups. The presence of good facilities such as a restaurant, swimming pool, gym, and a bar enhances the guest experience. The cozy rooms, equipped with all necessary appliances, offer more than the standard hotel room with unique features such as large living areas and modern bathrooms. The location is safe and provides easy access to transportation, shopping, and dining options. Friendly and helpful staff contribute to the overall pleasant stay. Despite some comments about outdated furnishings and minor maintenance issues, CySuites offers good value for money with its spacious and comfortable accommodations.
At CySuites Apartment Hotel, guests frequently commend the comfort of the beds, highlighting them as one of the standout features of their stay. Many describe the beds as comfortable, with some even referring to them as delicious. The inclusion of mosquito nets adds an extra layer of comfort for some visitors. Overall, the general consensus leans towards the positive, underscoring the quality of the mattresses and bedding. However, details do emerge of a less than ideal experience with some specific beds, where guests reported discomfort due to mattress issues. Nonetheless, for most, the comfort of the beds, coupled with other amenities like the well-equipped kitchen and proximity to cafes, makes it a favored choice among travelers.
The CySuites Apartment Hotel generally receives positive feedback for its cleanliness and well-maintained environment. Guests frequently highlight the spotlessly clean rooms and common areas, emphasizing that the apartments are not just roomy and comfortable but also regularly cleaned with diligence. The housekeeping staff are praised for being efficient and attentive, ensuring a tidy and welcoming atmosphere throughout the establishment. The hotel's grounds, including a well-kept heated pool, contribute further to its appeal, making it a pleasant space even in busier times despite limited pool seating.
While the establishment presents a commendable picture overall, there are a few concerns noted by guests. Several reviews mention that some areas, like the bathrooms and corners of the rooms, could benefit from a more thorough cleaning. On occasion, there are reports of dust and signs of wear, such as visible dirt marks and minor damages. Despite these issues, the commitment to cleanliness and upkeep is generally observed, providing guests with a satisfactory and affordable stay experience.
Overall, CySuites Apartment Hotel offers a clean, safe, and pleasant environment, presenting excellent value for budget-conscious travelers seeking comfort and a well-maintained setting.
Nestled in a location with a perfect ambiance, CySuites Apartment Hotel stands out not only for its serene and peaceful environment but for its exceptional staff. With phrases like "superb service" and "wonderful hospitality," it's clear guests leave feeling satisfied, safe, and genuinely cared for. The reception, adorned with staff such as Mitchelle and Fenella, receives special mention for their compassion and helpfulness, while Maryanne at the desk is often highlighted as a standout, welcoming guests with warmth and ample information.
Across the hotel, staff members are described as incredibly friendly, patient, and accommodating, ensuring that every question is met with a helpful response and every need attended to. Whether it's the charming and attentive employees or the professional security team at the gate, guests repeatedly emphasize the positivity and approachability that define the staff at CySuites. Housekeeping and restaurant personnel are noted for their kindness and professionalism, consistently ensuring guests feel at home.
Amazing people like Collins receive praise for their professionalism, again underscoring the attentive customer service at this hotel. The overall atmosphere, characterized by staff who are naturally accommodating, is highlighted as superb, and guests are quick to share their eagerness to return. With such exceptional service, CySuites promises a welcoming visit aided by a team truly dedicated to guest satisfaction.
CySuites Apartment Hotel provides a generally positive experience for travelers seeking a reliable internet connection. Many guests commend the hotel for its strong, stable WiFi, highlighting good and stable connections throughout the property. Whether in the rooms or in communal areas like the pool and restaurant, WiFi availability appears to be broad and consistent. However, it is worth noting that a few guests experienced slower speeds and congestion at times. Nonetheless, the overall sentiment suggests that the WiFi at CySuites Apartment Hotel meets the needs of most guests, supporting both work and leisure activities effectively during their stay.
CySuites Apartment Hotel offers a range of amenities for fitness enthusiasts, with a gym frequently highlighted by guests. The gym is compact, but described as functional with well-maintained equipment. While some guests suggest it is basic, others find it lovely and satisfactory for a workout. Despite its size, the gym meets the needs of many visitors who appreciate the convenience of having fitness facilities available on-site. The overall cleanliness and dedication of the staff add to the positive experience, making it a reliable choice for travelers looking to maintain their exercise routines in Nairobi.
CySuites Apartment Hotel offers a delightful pool experience perfect for both relaxation and fun. Guests frequently praise the pool for being exceptionally enjoyable, highlighting its spaciousness and cleanliness. The heated feature is particularly appreciated, making it a pleasant swim regardless of the weather, and ensuring that children can enjoy it all day long. Families and guests find the pool a major attraction, with kids often spending hours splashing around and making new friends.
The pool's maintenance is generally commendable, and it is set in inviting surroundings that enhance the overall ambiance. Its location, along with the efficient and cheerful staff, contributes to a pleasant atmosphere. However, some visitors have noted minor concerns like inadequate shading and the pool sometimes being warmer than preferred. Despite these occasional downsides, the pool remains a standout aspect of CySuites, providing a wonderful place to unwind and complementing the hotel's comfortable and spacious accommodations.
CySuites Apartment Hotel in Nairobi has garnered positive reviews for its prime location and exceptional service. Guests consistently highlight the friendly and helpful staff, with special mentions of the wonderful interactions at the reception. The accommodations are noted for being very nice and well-arranged, offering excellent value for money, making it an appealing choice for both individuals and families looking for comfort without a hefty price tag. The on-site restaurant receives praise for its excellent food, contributing further to the hotel's appeal, although some visitors suggest that expanding the menu could enhance the dining experience. Overall, CySuites provides a very good quality stay at an affordable price, making it a recommended choice for travelers.
CySuites Apartment Hotel offers a heated pool that is frequently praised in guest reviews for its warmth and cleanliness. Visitors often commend the pool for being superb and lovely, with many highlighting its suitability for children, who can enjoy swimming at any hour. The consistently pleasant temperature of the pool makes it a fun spot to jump into, appealing to families and providing a great swimming experience for kids. The pool environment is supported by friendly staff, enhancing the overall experience. However, it's worth noting that occasional concerns arise when unwell children gain access to the pool. Nonetheless, the heated pool remains a standout feature for relaxation and leisure at the hotel.
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Location
The hotel itself is well-maintained, offering clean and comfortable apartments, many noting the amenities such as a heated pool, gym, restaurant, and bar. The pleasant courtyard and serene environment enhance the stay, while the friendly and attentive staff are consistently praised for their hospitality. Whether visiting Nairobi for business, a family event, or leisure, CySuites Apartment Hotel offers a great value for money and a welcoming atmosphere amid one of the city's most vibrant districts.
Breakfast
The large portion sizes and tasty variety of options help to enhance the overall dining experience. Additionally, the possibility of mixing menu items and the hotel's thoughtful provision of takeaway breakfasts for early departures underscore their commitment to guest satisfaction. Friendly and attentive staff also contribute positively, responding to requests with courtesy.
While there are remarks suggesting that service efficiency and the menu variety could benefit from improvement, the general sentiment is of satisfaction with the quality and service of breakfast at the CySuites Apartment Hotel.
Dinner
Rooms
Beds
Cleanliness
While the establishment presents a commendable picture overall, there are a few concerns noted by guests. Several reviews mention that some areas, like the bathrooms and corners of the rooms, could benefit from a more thorough cleaning. On occasion, there are reports of dust and signs of wear, such as visible dirt marks and minor damages. Despite these issues, the commitment to cleanliness and upkeep is generally observed, providing guests with a satisfactory and affordable stay experience.
Overall, CySuites Apartment Hotel offers a clean, safe, and pleasant environment, presenting excellent value for budget-conscious travelers seeking comfort and a well-maintained setting.
Staff
Across the hotel, staff members are described as incredibly friendly, patient, and accommodating, ensuring that every question is met with a helpful response and every need attended to. Whether it's the charming and attentive employees or the professional security team at the gate, guests repeatedly emphasize the positivity and approachability that define the staff at CySuites. Housekeeping and restaurant personnel are noted for their kindness and professionalism, consistently ensuring guests feel at home.
Amazing people like Collins receive praise for their professionalism, again underscoring the attentive customer service at this hotel. The overall atmosphere, characterized by staff who are naturally accommodating, is highlighted as superb, and guests are quick to share their eagerness to return. With such exceptional service, CySuites promises a welcoming visit aided by a team truly dedicated to guest satisfaction.
Wi-Fi
Gym
Pool
The pool's maintenance is generally commendable, and it is set in inviting surroundings that enhance the overall ambiance. Its location, along with the efficient and cheerful staff, contributes to a pleasant atmosphere. However, some visitors have noted minor concerns like inadequate shading and the pool sometimes being warmer than preferred. Despite these occasional downsides, the pool remains a standout aspect of CySuites, providing a wonderful place to unwind and complementing the hotel's comfortable and spacious accommodations.
3 Star
Heated Pool
Yes, CySuites Apartment Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at CySuites Apartment Hotel.
No, CySuites Apartment Hotel doesn't allow dogs.
Yes, parking facilities are available at CySuites Apartment Hotel.
Yes, CySuites Apartment Hotel has a gym.
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