Hotel Palm Royal Resort Kokusai Street

Naha 26.21644600, 127.68987000 , Makishi 3-9-10 (Show on Map)
8.3
Very Good


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Summary of reviewsHotel Palm Royal Resort Kokusai Street is highly praised for its prime location on the bustling Kokusai Street in Naha, Okinawa, offering unparalleled convenience for shopping, dining and entertainment. Guests appreciate the proximity to the Makishi monorail station and local markets, making it an ideal base for sightseeing while still providing a peaceful and relaxing ambiance amidst the vibrant downtown.

The hotel's breakfast experience is frequently highlighted for its delicious, diverse selections that cater to various tastes with both local and international dishes. The breakfast buffet, marked by its excellent quality and attentive staff, provides a delightful start to the day despite occasional mentions of a small dining area.

For dinner, the hotel's barbecue experience, particularly the poolside BBQ, receives considerable acclaim. The hotel's strategic location allows easy exploration of numerous nearby restaurants. Although some guests desired more dining options, the overall sentiment towards the meal services remains positive.

Guests find the rooms at Hotel Palm Royal Resort Kokusai Street to be clean and comfortable, often spacious by Japanese standards. The availability of amenities such as coin laundry and a communal bath adds to the convenience and comfort of staying here despite some remarks about certain rooms appearing outdated or smaller in size.

Cleanliness is a standout feature with the hotel maintaining high standards throughout the property, from rooms to public areas. The modern facilities and stylish aesthetic contribute to a welcoming atmosphere, making hygiene a clear priority.

The staff provides exceptional service, characterized by friendliness and professionalism. The front desk team is noted for their prompt assistance and the entire staff's ability to communicate well in English is appreciated, making international guests feel at home.

Wi-Fi experiences vary with many finding the connection reliable and high-speed, though some guests encountered issues with weak or unstable connections. However, staff attentiveness ensures that reported problems are promptly addressed.

The hotel's spa facilities, especially the large public bathhouse, are highly regarded for their quality and relaxing atmosphere. The beautifully maintained pool and vibrant poolside bar offer a memorable and enjoyable experience with live music and events enhancing the overall ambiance.

Families find the hotel particularly accommodating with spacious rooms and child-friendly amenities, making it a great option for those traveling with kids. The convenient location, friendly service and entertaining facilities like the pool and public bath contribute to a positive family stay.

Finally, the hotel offers a vibrant nightlife experience, benefiting from its central location. Guests can enjoy various dining options with live music and a lively atmosphere, making it a prime choice for those looking to immerse themselves in Naha's local culture and nighttime offerings.

Overall, Hotel Palm Royal Resort Kokusai Street stands out for its convenience, comfort, cleanliness and exceptional service, making it a top choice for a memorable stay in Okinawa.
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Categories
Hotel for Honeymoon
Located on Kokusai Street, this hotel offers convenient access to shopping and dining. Its comfortable rooms and central location make it suitable for a honeymoon stay.

Romantic Hotel
This hotel's location on Kokusai Street offers convenience for couples looking to explore the city's attractions and enjoy local dining.

Hotel near Nightlife Spots
Situated on Kokusai Street, this hotel places guests right in the heart of Naha's bustling nightlife. The area is known for its lively pubs, cocktail bars, and diverse dining options, providing an immersive experience of Okinawan nightlife.

Hotel with Swimming Pool
This hotel has a swimming pool facility. It is located in central Naha, on Kokusai Street.

  Outdoor Pool  


Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. Its location on Kokusai Street suggests convenient access to amenities and services, enhancing the overall experience.

Hotel with Outdoor Pool
This hotel offers a beautiful outdoor pool area with a visually appealing pool deck. The pool is clean, and there are adult-only evening swim hours.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Junior Suite This non-smoking suite features air conditioning and a flat-screen TV.

Suite with Sofa Bed - Non-Smoking The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, pajamas, heating, a flat-screen TV with streaming services, as well as city views. The unit has 3 beds.

Executive Single Room - New Building - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit has 1 bed.

Executive Twin Room - New Building - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit has 2 beds.

Premium Single Room - New Building - Non-Smoking The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit has 1 bed.

Premium Twin Room - New Building - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit offers 2 beds.

Premium Triple Room - New Building - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit has 3 beds.

Standard Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit offers 1 bed.

Deluxe Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, pajamas as well as city views. The unit offers 1 bed.

Standard Twin Room with Sofa The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit has 2 beds.

Superior Twin Room The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, a sofa as well as city views. The unit has 2 beds.

Standard Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and pajamas. The unit has 1 bed.

Deluxe Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and pajamas. The unit has 1 bed.

Standard Twin Room with Sofa The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and a sofa. The unit has 2 beds.

Twin Room with Extra Bed The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a tea and coffee maker, a safe deposit box, pajamas, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Superior Triple Room The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room offers air conditioning, a tea and coffee maker, a safe deposit box, a sofa, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Superior Quadruple Room The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box and pajamas. The unit offers 4 beds.

Guest Reviews
8.3
Very Good
Location
Hotel Palm Royal Resort Kokusai Street boasts an enviable location right in the heart of Naha, Okinawa, surrounded by a plethora of shopping, dining and entertainment options. Nestled on Kokusai Street, one of the city's most vibrant thoroughfares, the hotel offers guests unparalleled convenience and accessibility.

Visitors frequently highlight the hotel's strategic position, noting its proximity to the Makishi monorail station, which is just a short walk away, making transportation to and from the airport a breeze. The hotel's central location also makes it an ideal base for sightseeing with numerous tourist spots within easy reach.

The surrounding area is bustling with life, featuring multiple convenience stores, restaurants and coffee shops, all steps away from the hotel. Guests appreciate the ease of access to the lively downtown area, where they can explore local markets like Makishi Public Market and indulge in an array of culinary delights.

Despite being located in a busy district, the hotel manages to maintain a peaceful ambiance, allowing guests to relax and enjoy the surroundings without the noise typically associated with city centers. The excellent location not only facilitates shopping and dining but also makes it convenient for guests to enjoy leisurely strolls or night outs, thanks to the nearby food stalls and entertainment options.

Overall, the Hotel Palm Royal Resort Kokusai Street is celebrated for its prime location, making it a top choice for those looking to immerse themselves in the local culture, cuisine and attractions while enjoying the comfort and convenience of a centrally located accommodation.

Breakfast
Hotel Palm Royal Resort Kokusai Street offers a breakfast experience that has been highly praised for its delicious and diverse selections. Guests have appreciated the extensive variety of options, including Okinawan, Japanese and Western dishes, catering to different tastes and preferences. The breakfast buffet is noted for its excellent quality with some reviews mentioning the delectable local specialties such as tandoori chicken and green curry.

The attentive and positive demeanor of the breakfast staff adds to the overall pleasant experience. The rotating menu ensures that the offerings remain fresh and interesting each day with the buffet consistently well-stocked and fulfilling. Despite some mentions of the breakfast area being small and occasionally busy, most guests found the open atmosphere of the venue enjoyable.

While there were a few remarks about the breakfast being average or the salad options not meeting expectations, the overwhelming majority found the meals to be satisfying and delicious. The breakfast was highlighted not only for its taste but also for being healthy and complete.

In summary, the breakfast at Hotel Palm Royal Resort Kokusai Street is a notable feature, providing a delightful start to the day with its abundant and varied options, ensuring guests have a memorable dining experience each morning.

Dinner
The dining experience at Hotel Palm Royal Resort Kokusai Street was met with generally favorable comments from guests. Highlights include an excellent barbecue experience, particularly a poolside BBQ that was described as amazing and fabulous. The hotel's bar also received praise for its appealing atmosphere. Breakfast options were a hit, offering a delicious and enjoyable buffet with a good variety of tasty dishes daily. Naha ramen was noted as a popular supper choice and the hotel was commended for its convenient location on Kokusai Street, making it easy for guests to explore numerous restaurants and shops nearby. Although some guests mentioned a desire for more dining options and felt that the food was not exceptional and a bit overpriced, the overall sentiment toward the meal services at the hotel was positive.

Rooms
Hotel Palm Royal Resort Kokusai Street receives praise for its clean and comfortable rooms, which are often spacious by Japanese standards. Guests have consistently noted the cleanliness of the rooms with some highlighting the comfy pajamas provided. Many rooms are reported to be large enough for families with good air-conditioning and a quiet environment despite its central location near Kokusai Street.

The availability of useful amenities like a coin laundry, microwave and a water dispenser near the elevator adds to the convenience of staying at this hotel. It has been appreciated for its good location and security, alongside friendly staff.

However, some rooms are described as outdated and smaller in size, lacking adequate storage for clothes. Specific complaints include low water pressure in the showers, the absence of an electric kettle and occasional maintenance issues like stickiness on the toilet lid and broken keys. Despite these drawbacks, the overall atmosphere and the layout of the rooms are found to be pleasant.

The hotel also features a beautiful and elegant library on the first floor and large communal baths in the new building, offering a touch of relaxation. While not a fancy establishment, its price reflects the smaller spaces, making it a practical choice for stay.

Beds
Hotel Palm Royal Resort Kokusai Street presents a mixed experience regarding its bedding. While many guests appreciated the comfort of the beds, describing them as comfortable, great and amazingly comfortable, there were others who found the beds too hard or very small compared to their standards. The pillows, similarly, received mixed feedback; some found them too hard or musty. Concerns also surfaced about the inconsistency with bedsheets, noting that they were not changed regularly, sometimes not for several days. Despite these issues, the convenient bed configurations, including options to combine beds and the presence of extra beds, added flexibility for guests. Overall, while comfort was a notable benefit, frequent bed and pillows adjustments might improve the sleep experience significantly.

Cleanliness
Hotel Palm Royal Resort Kokusai Street consistently impresses with its high standards of cleanliness and modern facilities. Guests frequently note the immaculate condition of the rooms and the overall hotel environment. The new and well-maintained facilities provide a comfortable stay with rooms being described as both clean and spacious. Daily thorough cleaning by the staff ensures a tidy and pleasant accommodation experience.

The location near Kokusai Street adds to the convenience with easy access to nearby amenities. Guests appreciate the hotel’s stylish aesthetic, which includes artistic décor and welcoming touches like potted plants at the entrance. The large public bath is a highlighted feature, receiving praise for its cleanliness and comfort.

Despite a few minor issues with specific bathrooms and occasional cleanliness oversights like hairs in the bathtub, overall guest feedback emphasizes a positive experience largely due to the hotel’s cleanliness and comfort. Hygiene is clearly a priority at Hotel Palm Royal Resort Kokusai Street, making it a preferred choice for travelers seeking a clean, comfortable and conveniently located stay in Naha.

Staff
Hotel Palm Royal Resort Kokusai Street offers an exceptional level of service, characterized by its consistently friendly and professional staff. Guests frequently mention the welcoming and polite nature of the staff, noting their kindness and considerate responses. The front desk team receives particular praise for their prompt and helpful service with several guests highlighting their positive interactions with the receptionists who are described as kind, professional and attentive.

The hotel staff is known for their ability to communicate well in English, making international guests feel at ease. Despite some instances where guests had difficulty with language barriers, especially with foreign staff members, the overall impression of the service remains highly positive. Many reviews commend the staff for their helpfulness in arranging airport transfers and providing excellent customer service.

Guests appreciate the staff’s warm smiles and attentive service, which contribute to a pleasant stay. The cleaning team is also noted for being friendly, ensuring a high standard of cleanliness throughout the hotel. Additionally, specific mentions of staff members suggesting accommodations and amenities indicate a proactive approach to guest comfort.

Although there were a few remarks about less friendly interactions and issues with connecting the room phone, these are overshadowed by the numerous positive comments about the staff's excellent hospitality and the high level of service provided. Guests consistently report feeling comfortable and well-cared-for during their stay, thanks to the outstanding efforts of the hotel's dedicated team.

Wi-Fi
Hotel Palm Royal Resort Kokusai Street offers a range of Wi-Fi experiences for its guests. Many visitors found the internet connection to be reliable and appreciated the free facilities provided. The hotel ensures good connectivity for high-speed internet and guests often enjoyed a smooth, problem-free connection. However, experiences were mixed with some guests mentioning weak or unstable Wi-Fi. Despite occasional issues, the staff promptly addressed any reported internet problems, demonstrating attentive service. Overall, the Wi-Fi at the hotel has both strengths and weaknesses, but the good service and high-speed options contribute positively to the guest experience.

Spa
Hotel Palm Royal Resort Kokusai Street offers a standout spa experience, highlighted by its large public bathhouse. Guests frequently commend the spacious and relaxing bath, noting its consistent cleanliness and comfort. The public bath, located conveniently on the second floor, provides a serene and rejuvenating experience, making it a great way to unwind after a day of exploring.

Visitors appreciate the additional hot springs and find them a pleasant feature. The ambiance of the public bath is enhanced by beautiful surroundings, including a garden area by the pool, contributing to a peaceful environment. Reviews highlight the bath's well-maintained facilities, including pleasant showers and a comfortable setting.

Overall, the spa services at Hotel Palm Royal Resort Kokusai Street, which include the public bath and hot springs, are highly regarded for their quality and relaxing atmosphere despite some remarks on their size and simplicity.

Pool
Hotel Palm Royal Resort Kokusai Street features a charming but compact outdoor swimming pool that's a frequent topic of guest reviews. While the pool is smaller than some might expect, it compensates with a beautiful and inviting atmosphere. The pool area is meticulously maintained, boasting exceptionally clean water and a stylish ambiance that many guests have found pleasant and comfortable.

A standout feature is the poolside bar, which transforms the pool area into a lively spot, often described as having a party-like vibe with live music and DJ events. The pool deck is well-equipped with sunshades and offers an inviting space to relax and enjoy drinks, especially with the added touch of warm and welcoming music.

Despite its size, the hotel has managed to create a lovely outdoor setting that remains a highlight of many stays. Whether unwinding in the exquisite surroundings or enjoying the vibrant atmosphere during evening events, the pool at Hotel Palm Royal Resort Kokusai Street delivers a memorable and enjoyable experience.

Family
Hotel Palm Royal Resort Kokusai Street is an excellent choice for families looking for a comfortable and convenient stay in Okinawa. The hotel's spacious rooms easily accommodate families, making it a great option for those traveling with children. Positive reviews highlight that rooms are large enough to cater to families with kids without requiring extra charges for children. Additionally, families can request cribs and use foldout mattresses, ensuring that even the youngest guests are well-catered for.

Children particularly enjoy the amenities, such as the pool and the large public bath. The hotel's various detailed facilities, including kids' supplies, contribute to a hassle-free stay. Parents noted that their children had a great time playing and were delighted with the pool. The convenience of the hotel's location, close to Kokusai Street and easily accessible from the airport via monorail, adds to its appeal. The security measures and cleanliness also received commendations.

Families appreciated the friendly and efficient service from the staff, who were described as wonderful and smooth in their response. Guests enjoyed the local Okinawa dishes and a variety of food options available at nearby food stalls, adding to the overall positive dining experience.

Despite a few mentions of unfriendly front desk staff and the desire for more separated spaces, the majority of reviews emphasize the hotel's family-friendly nature, making it a top recommendation for those planning a family trip to Naha.

Nightlife
Hotel Palm Royal Resort Kokusai Street offers a vibrant nightlife experience, situated right in the middle of the bustling Kokusai Street. Guests are treated to an array of dining options with many restaurants featuring live music, contributing to the area's lively atmosphere. The hotel's location makes it a prime spot for enjoying the local nightlife with plenty of options like izakayas and folk song bars. Notably, the bar Hibi and the poolside bar provide live music that extends into the night, adding to the overall enjoyable experience. Guests can also enjoy happy hour by the pool, where they can savor good music in the afternoon. However, it's worth noting that the nightlife scene may sometimes lead to noise disturbances outside late at night. Despite this, the hotel remains a top choice for those looking to immerse themselves in the nightlife of Kokusai Street.

4 Star
Hotel Palm Royal Resort Kokusai Street offers an elevated experience that feels true to its four-star rating. Guests have praised its excellent facilities and overall great value, highlighting the hotel as ideal for group travel, especially for four people. The beautiful and large top floor rooms feature comfortable beds and ample space, contributing to a luxurious stay. Room service is noted to be excellent and the premium quality breakfast blends traditional Japanese and classic American dishes, catering to diverse tastes. While it may not cater to business travelers, the hotel's ambiance and amenities surpass typical four-star standards, featuring a resort-like atmosphere that enhances the overall experience.

Business
Hotel Palm Royal Resort Kokusai Street offers a range of facilities and services ideal for business travelers. The hotel is compact, providing a comfortable environment for solo stays or business trips. It features meeting rooms and conference hall facilities, accommodating various professional needs. There is also a business center available for work-related tasks. For those requiring a dedicated workspace, the hotel provides work desks and high-speed internet access. Additionally, meeting spaces are well-regarded, ensuring a productive environment for business engagements. Pamphlets detailing the facility offerings are also provided to assist guests in navigating the available amenities.

Accessible
Hotel Palm Royal Naha Kokusai Street is highly regarded for its accessibility features, making it a convenient choice for guests with disabilities. The hotel boasts accessible rooms and wheelchair-friendly entrances, complete with ramps and elevators, ensuring that guests with mobility issues can navigate the premises with ease. Many guests appreciate the barrier-free rooms and the thoughtful consideration given to room positioning, particularly those using canes.

The hotel's close proximity to public transport further enhances accessibility, allowing guests with limited mobility to explore the surrounding areas easily. The availability of wheelchairs provided by the hotel has been particularly praised by guests with elderly family members, who have enjoyed the freedom and independence this service offers.

Although there are a few areas that could be improved, such as the lack of kettles in rooms, limited parking spaces and bathrooms without exhaust fans, the positive aspects of accessibility seem to outweigh these issues. The secure entry with card keys adds another layer of convenience and safety for all guests.

Overall, the accessibility features at Hotel Palm Royal Naha Kokusai Street have been well-received, making it a commendable option for travelers with disabilities.

Outdoor Pool
Hotel Palm Royal Resort Kokusai Street offers a beautiful outdoor pool area that many guests have enjoyed. The pool deck is especially noted for its aesthetic appeal, providing a pleasant environment for relaxation. The pool itself is praised for its cleanliness and the water's exceptional clarity. Families often mention that children thoroughly enjoyed their time in the pool daily. One of the highlights is the adult-only evening swim hours, which provide a more tranquil experience after a day of excitement.

The poolside bar adds another layer of enjoyment, allowing guests to sip on drinks while lounging. The availability of BBQ and outdoor dining options by the poolside enhances the overall experience, creating a vibrant, social atmosphere. Additionally, warm and welcoming music plays around the pool, contributing to the inviting ambiance.

The pool remains accessible until 10 PM, giving guests ample opportunity to unwind after a day exploring International Street. With its combination of amenities and thoughtful touches like a nearby cafe bar and a public bath, the outdoor pool at Hotel Palm Royal Resort Kokusai Street is a well-received feature that enhances the overall stay for many guests.

Romantic
Hotel Palm Royal Resort Kokusai Street offers an ideal retreat for couples seeking a romantic getaway. The hotel is surrounded by many romantic restaurants, providing plentiful dining options to suit a range of tastes. Guests appreciated the romantic ambiance throughout the property, contributing to a memorable and intimate experience. Additionally, the romantic views available further enhance the setting, making it perfect for couples looking to enjoy quality time together.


Yes, Hotel Palm Royal Resort Kokusai Street has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Palm Royal Resort Kokusai Street.

No, Hotel Palm Royal Resort Kokusai Street doesn't allow dogs.

No, parking facilities aren't available at Hotel Palm Royal Resort Kokusai Street.

No, Hotel Palm Royal Resort Kokusai Street doesn't have a gym.

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