Mercure Nadi
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Summary of reviewsMercure Nadi enjoys an excellent location that is widely praised by guests. Its proximity to the international airport makes it an ideal choice for travelers with early or late flights and its central placement allows easy access to shops, supermarkets, restaurants and bars. The convenience of nearby public transportation makes exploring Nadi and its surrounding areas hassle-free.
The breakfast experience at Mercure Nadi receives glowing reviews for its variety and quality. Guests appreciate the "exceptional" and "delicious" selection, including fresh fruits and made-to-order eggs. The buffet style is noted as hearty and extensive with a pleasant view of the courtyard and swimming pool enhancing the dining experience.
Dinner at the hotel is generally well-received with guests highlighting the good value, tasty dishes and exceptional service from the waitstaff and chefs. Special mentions go to dishes like pizza and grilled fish, although some guests felt the menu could offer more variety.
Rooms at Mercure Nadi are spacious and comfortable with large, clean areas and appreciated views. However, there are frequent remarks about the dated decor and the need for renovations, particularly in the bathrooms, which sometimes have cleanliness issues.
The staff at Mercure Nadi are consistently praised for their incredible friendliness, helpfulness and professionalism. The welcoming environment created by the front desk, housekeeping and restaurant staff significantly enhances the guest experience.
When it comes to cleanliness, the feedback is mixed. While many guests commend the housekeeping staff for maintaining clean and tidy rooms, others report issues with bathroom cleanliness and overall upkeep.
The pool area at Mercure Nadi is a highlight for many guests, described as beautiful, clean and enjoyable with a well-maintained garden and spacious sun lounger area. However, there are occasional mentions of the pool being too small and needing better maintenance.
Parking receives positive feedback for its convenience with guests appreciating the ability to park directly in front of their rooms and the availability of reserved, free and secure parking options.
The beds receive mixed reviews with some guests finding them comfortable and others describing them as lumpy and old, suggesting a need for consistent quality and potential upgrades.
While the WiFi quality is inconsistent with some guests experiencing good connectivity and others struggling with slow and patchy service, the spa and pool offerings add a relaxing element to the stay despite some areas requiring updates.
Overall, Mercure Nadi offers practical and budget-friendly accommodation close to the airport, making it a convenient choice for travelers. Despite areas needing improvement, particularly with room updates and cleaning protocols, the excellent location, friendly staff and enjoyable amenities like breakfast and the pool contribute positively to the overall guest experience.
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The breakfast experience at Mercure Nadi receives glowing reviews for its variety and quality. Guests appreciate the "exceptional" and "delicious" selection, including fresh fruits and made-to-order eggs. The buffet style is noted as hearty and extensive with a pleasant view of the courtyard and swimming pool enhancing the dining experience.
Dinner at the hotel is generally well-received with guests highlighting the good value, tasty dishes and exceptional service from the waitstaff and chefs. Special mentions go to dishes like pizza and grilled fish, although some guests felt the menu could offer more variety.
Rooms at Mercure Nadi are spacious and comfortable with large, clean areas and appreciated views. However, there are frequent remarks about the dated decor and the need for renovations, particularly in the bathrooms, which sometimes have cleanliness issues.
The staff at Mercure Nadi are consistently praised for their incredible friendliness, helpfulness and professionalism. The welcoming environment created by the front desk, housekeeping and restaurant staff significantly enhances the guest experience.
When it comes to cleanliness, the feedback is mixed. While many guests commend the housekeeping staff for maintaining clean and tidy rooms, others report issues with bathroom cleanliness and overall upkeep.
The pool area at Mercure Nadi is a highlight for many guests, described as beautiful, clean and enjoyable with a well-maintained garden and spacious sun lounger area. However, there are occasional mentions of the pool being too small and needing better maintenance.
Parking receives positive feedback for its convenience with guests appreciating the ability to park directly in front of their rooms and the availability of reserved, free and secure parking options.
The beds receive mixed reviews with some guests finding them comfortable and others describing them as lumpy and old, suggesting a need for consistent quality and potential upgrades.
While the WiFi quality is inconsistent with some guests experiencing good connectivity and others struggling with slow and patchy service, the spa and pool offerings add a relaxing element to the stay despite some areas requiring updates.
Overall, Mercure Nadi offers practical and budget-friendly accommodation close to the airport, making it a convenient choice for travelers. Despite areas needing improvement, particularly with room updates and cleaning protocols, the excellent location, friendly staff and enjoyable amenities like breakfast and the pool contribute positively to the overall guest experience.
Hotel near Golf Courses
This hotel is listed among properties located near the Denarau Golf and Racquet Club, offering convenient access to its facilities.
Hotel with Spa
BeautyLab Spa is located at the Mercure Hotel, Nadi. It is a luxurious chain of spa centers nestled in the serene landscapes of Fiji. It provides a range of pampering treatments designed to enhance both beauty and well-being.
Family Friendly Hotel
This hotel features a tropical-style swimming pool and balconies in all rooms. It is adjacent to a mall with a cinema and cafes, providing entertainment options for families.
Hotel with Swimming Pool
Mercure Nadi offers a diversity of pool options catering to various preferences. Guests can enjoy multiple outdoor pools, including a small and large pool, as well as a heated and saltwater pool.
Outdoor Pool
Business Hotel
Mercure Nadi has one meeting room with a total event space of 102 sq m (1098 sq ft) and a capacity for 50 people. It features a business center, fax, and administrative services, with high-speed and wireless internet access available for an additional fee in meeting rooms.
Hotel with Parking
Free private parking is available on site, with free self parking options. Parking is included for guests, although one source mentions reservations may be needed.
Hotel with Tennis Courts
Guests have access to tennis courts. The availability of on-site tennis provides a convenient recreational option.
3-Star Hotel
Located on Queens Road, Mercure Nadi offers a relaxing poolside atmosphere. It provides comfortable accommodations and essential amenities, making it a reliable and convenient choice for travelers in Nadi.
Hotel with Outdoor Pool
This hotel boasts multiple outdoor pools, with descriptions mentioning small and large options, as well as heated and saltwater pools, set within a well-designed pool area with day beds.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Mercure Nadi boasts an excellent location that consistently impresses guests. Its proximity to the international airport makes it incredibly convenient for travelers, especially those with early or late flights. The central setting allows easy access to a myriad of amenities, including shops, supermarkets and a variety of restaurants and bars. Its nearness to public transportation, such as local buses and taxis, makes exploring Nadi and surrounding areas hassle-free.
Guests appreciate the hotel's strategic placement, which is ideal for both short stays and business trips. The location is also favorable for those heading to Port Denarau or the Mamanuca Islands with easy and quick transfers.
For those looking to enjoy the local scene, the hotel is within walking distance to top-rated dining options, cafes and nightlife, making it a vibrant spot to stay. Whether for convenience, access to local attractions or proximity to necessary amenities, Mercure Nadi's location stands out as a significant perk for its guests.
The breakfast experience at Mercure Nadi receives a wealth of positive remarks from its guests. Many appreciated the "great selection and variety," highlighting the abundance of fresh fruits and the availability of options such as hash browns, sausages and made-to-order eggs. Guests consistently noted that the breakfast was "amazing" and "delicious," with some mentioning it as "top-notch" and "exceptional," offering considerable value for a free inclusion.
The buffet style breakfast frequently garnered praise for its range, contributing to a "hearty" and "extensive" meal. The breakfast setting, featuring a pleasant view of the courtyard and swimming pool, was also appreciated by diners. Guests particularly valued the helpfulness of the breakfast chef and kitchen staff, enhancing the overall dining experience.
However, there were occasional remarks about areas needing improvement, such as the temperature of the buffet items and the limited variety after several days. Some felt the breakfast could benefit from more choices like bacon and French toast. Despite these minor critiques, the general consensus remains highly favorable, making the breakfast at Mercure Nadi a well-enjoyed aspect of the stay for many visitors.
Dinner at Mercure Nadi delivers a mixed experience with generally positive feedback punctuated by a few areas for improvement. Many guests found the food good and the dinner options filling and value for money. The restaurant itself is frequently praised with some guests highlighting exceptional service from the waitstaff and the chef's attentiveness to special requests, including meal preparation for children.
Specific dishes like the pizza garnered favorable mentions for their quality and taste. Other items such as the "Kokoda" and grilled fish also received high marks for their excellence. Generally, the breakfast and dinner are described as top-notch and the evening meals are both tasty and pleasant.
However, not all experiences were flawless. Some guests pointed out the food's basic flavor and noted that the menu could do with more variety. A few reviews highlighted that certain menu items, like garlic shrimp, could be fresher and there were occasional comments about the food being overpriced or not meeting expectations. Additionally, the menu's sameness for lunch and dinner was noted as lacking excitement.
Despite these critiques, the restaurant's overall performance remains respectable, especially with the added convenience for those on a budget. For those seeking more variety or better culinary adventures, nearby dining options provided better satisfaction.
The rooms at Mercure Nadi offer a mix of experiences. Positive feedback highlights the spaciousness and comfort with guests appreciating the large, clean rooms that provide everything necessary for a stay. Many found the rooms cool, comfortable and well-maintained by the housekeeping staff. The views from the rooms, including garden and balcony vistas, are also appreciated.
However, numerous reviews indicate that the rooms are outdated and in need of renovation. Common issues include dated decorations and furniture, dim lighting and general wear and tear. Some rooms have cleanliness issues and occasionally a musty smell. Guests report that the bathrooms in particular could use upgrades, often noting that they're old and sometimes seem dirty.
Overall, while the rooms are generally comfortable and serviceable, they fall short in terms of modernity and upkeep, suggesting potential improvements could enhance future guest experiences.
The reviews of the beds at Mercure Nadi are a mixed bag. On the positive side, many guests found the beds to be comfortable with comments highlighting comfortable beds, a good mattress and clean bedding. Phrases such as comfortable beds, beds were very clean and comfortable and comfy beds indicate that for some guests, the sleeping experience was satisfactory.
However, a significant number of reviews point out issues with the beds. Terms like uncomfortable, bed lumpy and beds uncomfortable appear frequently with some guests specifically mentioning problems like hard as rock mattresses, sagging beds and old mattresses with springs poking through. Others noted that the quality of pillows varied and some beds smelled or appeared dirty.
In summary, while some guests appreciated the comfort of the beds at Mercure Nadi, there were numerous reports of discomfort and dissatisfaction, suggesting a need for consistent quality and potential upgrades.
Mercure Nadi appears to be a mixed bag when it comes to cleanliness. Several guests have praised the hotel, noting that the rooms were clean, cool and comfortable with nice clean linens and tidy spaces. The housekeeping staff received commendations for their service with some guests mentioning spotlessly cleaned rooms and great cleaning service.
On the other hand, numerous reviews indicated significant concerns regarding bathroom cleanliness with comments about dirty floors, mold and grime on the tiles. Many guests reported that their bathrooms were in poor condition with issues like black grout, dead bugs and even unflushed toilets upon arrival. There was a recurring theme of deep cleaning being long overdue and bathrooms needing substantial refurbishments and better maintenance.
The hotel overall seemed to struggle with maintaining consistent cleanliness, as there were multiple mentions of dirty bathtubs, musty odors and dusty rooms. The pool also received some negative feedback for not being clean and appearing cloudy.
Despite the mixed reviews, guests who focused on their clean rooms and linens seemed satisfied with their stay, though many agreed that the property could benefit from a significant update and more rigorous cleaning protocols.
Nestled in Nadi, the Mercure hotel stands out for its exemplary staff service, consistently praised by guests. The hospitality at this establishment is frequently highlighted with phrases such as "incredibly friendly", "very helpful and attentive" and "accommodating" recurring throughout reviews. Special mentions go to the warmth and professionalism of the hotel’s front desk and concierge teams, creating a seamless and welcoming check-in experience.
Housekeeping staff also received commendations for their diligent work, ensuring rooms are clean and comfortable daily. The restaurant and bar staff further enhance the guest experience with their attentive service and friendly demeanor, contributing to a pleasant dining atmosphere. Despite a few mentions of occasional unhelpfulness, the positive sentiments overwhelmingly dominate, emphasizing the remarkable kindness, helpfulness and cheerful nature of the staff.
Overall, the friendly environment fostered by the staff at Mercure Nadi leaves a lasting impression, making it a noteworthy choice for travelers seeking excellent customer service.
Guests had mixed experiences with the WiFi at Mercure Nadi. While some found the internet to be good and appreciated having WiFi available in their rooms, others reported significant issues with connectivity. Guests frequently described the WiFi as slow, weak or patchy with several mentioning that the connection barely worked or did not work at all. There were instances where the Wi-Fi signal was strong in the lounge area but poor in the rooms. The lack of free internet was also a noted downside and some guests mentioned that staff were unresponsive to requests for better service. Overall, WiFi quality at the hotel seemed inconsistent, ranging from satisfactory in some cases to unusable in others.
The spa at Mercure Nadi offers various services including massages and nail treatments, making it a relaxing addition to the hotel experience. Guests have enjoyed the massages and found the beauty salon on site to be a highlight, praising the wonderful treatments. The spa is set amidst nice gardens and pools, adding to the overall ambiance. However, it has been noted that the spa facilities could benefit from an update. Despite this, the availability of a massage center, hairdresser and beauty shop is appreciated by many visitors.
The pool at Mercure Nadi is generally well-received by guests with many praising it as lovely, beautiful, clean and enjoyable. The pool area is often described as spacious and well-maintained, featuring a good sun lounger area and a nicely kept garden. Some reviews highlight the pool's nice, central location within the resort, making it accessible and convenient. Families particularly appreciated the kids' area and playground. The outdoor pool at night is noted to be pretty, adding to the ambiance of the stay.
However, there were some negative comments. A few guests found the pool too small for a resort and felt that during busy times, it could become crowded. There were also mentions of the pool area needing renovation and better maintenance with some areas of the deck being unstable and the water occasionally cloudy. Additionally, there were noted issues with the pool showers not functioning and areas of the pool being dirty at times.
Overall, while there are aspects that require attention, the pool at Mercure Nadi is still a significant highlight for many guests, contributing positively to their stay.
The parking situation at Mercure Nadi generally receives positive feedback from guests. Many guests appreciate the convenience of being able to park directly in front of their rooms, making it easy to access their vehicles. The onsite taxi stand and taxis parked in front of the hotel add to the convenience for those needing transportation.
Furthermore, the hotel offers reserved, free and secure parking options, which guests find convenient and straightforward. While some guests noted that parking can be limited and there's room for improvement, most did not report it as a significant issue. The ample and easy parking contributes positively to the overall guest experience. Staff assistance with luggage to rooms, especially because there are no lifts over the three floors, is also a noted advantage.
Mercure Nadi is a convenient option for travelers looking for affordable accommodation close to the airport. It offers the basic services and facilities typical of a three-star hotel, including a restaurant that remains open late to accommodate late-night arrivals. While it may not meet the expectations associated with the Mercure brand or higher-tier hotels, it provides a practical and budget-friendly choice for those on a budget.
The restaurant is particularly appreciated for its price-quality ratio, making dining within the hotel a worthwhile experience for guests. Although the property is older and some amenities and decor could benefit from modern updates, it has been reasonably well-maintained. However, guests have noted that there are aspects of the hotel that need improvement, such as cleanliness and the provision of basic items like face towels and soap.
In summary, while Mercure Nadi may not exceed the standard of a typical three-star hotel, it remains a handy and affordable option for those prioritizing location and budget.
Mercure Nadi receives commendations from business travelers, who find it ideal for their needs. Guests appreciate the clean rooms and highlight the presence of a business center, varying in size and formality. The hotel offers facilities such as executive meeting rooms, a business lounge and both small and large conference rooms, accommodating different kinds of business events. The business center, noted as basic yet functional, supports a range of professional activities. Overall, Mercure Nadi is rated positively for business stays, providing essential amenities for a productive visit.
Mercure Nadi offers a diversity of pool options catering to various preferences. Guests can enjoy multiple outdoor pools, including a small and large pool, as well as a heated and saltwater pool. The pool area is well-designed with ample access and is surrounded by day beds, enhancing the relaxation experience. Despite some areas appearing like a jacuzzi and some describing the pools as small, the environment remains clean and generally well-received by visitors.
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Location
Guests appreciate the hotel's strategic placement, which is ideal for both short stays and business trips. The location is also favorable for those heading to Port Denarau or the Mamanuca Islands with easy and quick transfers.
For those looking to enjoy the local scene, the hotel is within walking distance to top-rated dining options, cafes and nightlife, making it a vibrant spot to stay. Whether for convenience, access to local attractions or proximity to necessary amenities, Mercure Nadi's location stands out as a significant perk for its guests.
Breakfast
The buffet style breakfast frequently garnered praise for its range, contributing to a "hearty" and "extensive" meal. The breakfast setting, featuring a pleasant view of the courtyard and swimming pool, was also appreciated by diners. Guests particularly valued the helpfulness of the breakfast chef and kitchen staff, enhancing the overall dining experience.
However, there were occasional remarks about areas needing improvement, such as the temperature of the buffet items and the limited variety after several days. Some felt the breakfast could benefit from more choices like bacon and French toast. Despite these minor critiques, the general consensus remains highly favorable, making the breakfast at Mercure Nadi a well-enjoyed aspect of the stay for many visitors.
Dinner
Specific dishes like the pizza garnered favorable mentions for their quality and taste. Other items such as the "Kokoda" and grilled fish also received high marks for their excellence. Generally, the breakfast and dinner are described as top-notch and the evening meals are both tasty and pleasant.
However, not all experiences were flawless. Some guests pointed out the food's basic flavor and noted that the menu could do with more variety. A few reviews highlighted that certain menu items, like garlic shrimp, could be fresher and there were occasional comments about the food being overpriced or not meeting expectations. Additionally, the menu's sameness for lunch and dinner was noted as lacking excitement.
Despite these critiques, the restaurant's overall performance remains respectable, especially with the added convenience for those on a budget. For those seeking more variety or better culinary adventures, nearby dining options provided better satisfaction.
Rooms
However, numerous reviews indicate that the rooms are outdated and in need of renovation. Common issues include dated decorations and furniture, dim lighting and general wear and tear. Some rooms have cleanliness issues and occasionally a musty smell. Guests report that the bathrooms in particular could use upgrades, often noting that they're old and sometimes seem dirty.
Overall, while the rooms are generally comfortable and serviceable, they fall short in terms of modernity and upkeep, suggesting potential improvements could enhance future guest experiences.
Beds
However, a significant number of reviews point out issues with the beds. Terms like uncomfortable, bed lumpy and beds uncomfortable appear frequently with some guests specifically mentioning problems like hard as rock mattresses, sagging beds and old mattresses with springs poking through. Others noted that the quality of pillows varied and some beds smelled or appeared dirty.
In summary, while some guests appreciated the comfort of the beds at Mercure Nadi, there were numerous reports of discomfort and dissatisfaction, suggesting a need for consistent quality and potential upgrades.
Cleanliness
On the other hand, numerous reviews indicated significant concerns regarding bathroom cleanliness with comments about dirty floors, mold and grime on the tiles. Many guests reported that their bathrooms were in poor condition with issues like black grout, dead bugs and even unflushed toilets upon arrival. There was a recurring theme of deep cleaning being long overdue and bathrooms needing substantial refurbishments and better maintenance.
The hotel overall seemed to struggle with maintaining consistent cleanliness, as there were multiple mentions of dirty bathtubs, musty odors and dusty rooms. The pool also received some negative feedback for not being clean and appearing cloudy.
Despite the mixed reviews, guests who focused on their clean rooms and linens seemed satisfied with their stay, though many agreed that the property could benefit from a significant update and more rigorous cleaning protocols.
Staff
Housekeeping staff also received commendations for their diligent work, ensuring rooms are clean and comfortable daily. The restaurant and bar staff further enhance the guest experience with their attentive service and friendly demeanor, contributing to a pleasant dining atmosphere. Despite a few mentions of occasional unhelpfulness, the positive sentiments overwhelmingly dominate, emphasizing the remarkable kindness, helpfulness and cheerful nature of the staff.
Overall, the friendly environment fostered by the staff at Mercure Nadi leaves a lasting impression, making it a noteworthy choice for travelers seeking excellent customer service.
Wi-Fi
Spa
Pool
However, there were some negative comments. A few guests found the pool too small for a resort and felt that during busy times, it could become crowded. There were also mentions of the pool area needing renovation and better maintenance with some areas of the deck being unstable and the water occasionally cloudy. Additionally, there were noted issues with the pool showers not functioning and areas of the pool being dirty at times.
Overall, while there are aspects that require attention, the pool at Mercure Nadi is still a significant highlight for many guests, contributing positively to their stay.
Parking
Furthermore, the hotel offers reserved, free and secure parking options, which guests find convenient and straightforward. While some guests noted that parking can be limited and there's room for improvement, most did not report it as a significant issue. The ample and easy parking contributes positively to the overall guest experience. Staff assistance with luggage to rooms, especially because there are no lifts over the three floors, is also a noted advantage.
3 Star
The restaurant is particularly appreciated for its price-quality ratio, making dining within the hotel a worthwhile experience for guests. Although the property is older and some amenities and decor could benefit from modern updates, it has been reasonably well-maintained. However, guests have noted that there are aspects of the hotel that need improvement, such as cleanliness and the provision of basic items like face towels and soap.
In summary, while Mercure Nadi may not exceed the standard of a typical three-star hotel, it remains a handy and affordable option for those prioritizing location and budget.
Business
Outdoor Pool
Yes, Mercure Nadi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mercure Nadi.
No, Mercure Nadi doesn't allow dogs.
Yes, parking facilities are available at Mercure Nadi.
No, Mercure Nadi doesn't have a gym.
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