Airport Ace Hotel
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Summary of reviewsAirport Ace Hotel boasts an ideal location close to Nadi International Airport, a significant benefit for travelers with late arrivals or early departures. Its proximity to local amenities like restaurants, shops and bus services adds extra convenience. Though the hotel is sometimes tricky to find and the approach road isn’t the best, its location is generally seen as practical for travelers.
Guests often commend the hotel's staff for their friendliness, professionalism and willingness to assist, contributing significantly to a positive guest experience. The manager, Joe, along with the reception and housekeeping teams, are frequently praised for their accommodating nature and efficient service.
The breakfast service is straightforward and budget-friendly but could benefit from earlier start times and more varied menu options. Dinner receives mixed feedback; many enjoy the food and commend the chef, though some find it expensive and occasionally subpar in quality. Room service is available, but experiences vary and there are occasional service delays.
Rooms are generally spacious, clean and well-ventilated with amenities such as air conditioning, a pool and an on-site restaurant/bar adding to the comfort. However, issues with cleanliness, outdated facilities and maintenance are frequently noted. Despite these concerns, the hotel suits short stays well, particularly for those needing easy airport access.
Cleanliness gets mixed reviews. While some rooms are very clean, others suffer from issues like mold, cockroaches and general lack of upkeep. Rooms are not regularly serviced, which can exacerbate these issues.
The Wi-Fi service is adequate in central areas like the lobby but often weak or non-existent in rooms. The pool is appreciated when available but is frequently out of order or under maintenance, which detracts from the guest experience.
Parking is available and generally inexpensive, though options can be limited and sometimes involve roadside parking.
The hotel is highly regarded for its family-friendly environment, welcoming atmosphere and the accommodating nature towards children. However, there are occasional aspects that may not suit everyone.
When it comes to the beds, guests find them clean and sometimes comfortable, but there are significant complaints about bed bugs, old mattresses and poor quality bedding, suggesting a need for improvement in this area.
For honeymooners and couples, Airport Ace Hotel offers a romantic atmosphere and tailored services, frequently being recommended for its beautiful and tranquil setting that enhances a special and memorable experience.
In conclusion, while Airport Ace Hotel has several strong points, especially its location and staff, it also has various areas needing improvement, particularly with regards to room quality, cleanliness and maintenance. The hotel stands out as a practical choice for short stays, family-friendly vacations and romantic getaways, despite its mixed reviews on some amenities.
Categories
Guests often commend the hotel's staff for their friendliness, professionalism and willingness to assist, contributing significantly to a positive guest experience. The manager, Joe, along with the reception and housekeeping teams, are frequently praised for their accommodating nature and efficient service.
The breakfast service is straightforward and budget-friendly but could benefit from earlier start times and more varied menu options. Dinner receives mixed feedback; many enjoy the food and commend the chef, though some find it expensive and occasionally subpar in quality. Room service is available, but experiences vary and there are occasional service delays.
Rooms are generally spacious, clean and well-ventilated with amenities such as air conditioning, a pool and an on-site restaurant/bar adding to the comfort. However, issues with cleanliness, outdated facilities and maintenance are frequently noted. Despite these concerns, the hotel suits short stays well, particularly for those needing easy airport access.
Cleanliness gets mixed reviews. While some rooms are very clean, others suffer from issues like mold, cockroaches and general lack of upkeep. Rooms are not regularly serviced, which can exacerbate these issues.
The Wi-Fi service is adequate in central areas like the lobby but often weak or non-existent in rooms. The pool is appreciated when available but is frequently out of order or under maintenance, which detracts from the guest experience.
Parking is available and generally inexpensive, though options can be limited and sometimes involve roadside parking.
The hotel is highly regarded for its family-friendly environment, welcoming atmosphere and the accommodating nature towards children. However, there are occasional aspects that may not suit everyone.
When it comes to the beds, guests find them clean and sometimes comfortable, but there are significant complaints about bed bugs, old mattresses and poor quality bedding, suggesting a need for improvement in this area.
For honeymooners and couples, Airport Ace Hotel offers a romantic atmosphere and tailored services, frequently being recommended for its beautiful and tranquil setting that enhances a special and memorable experience.
In conclusion, while Airport Ace Hotel has several strong points, especially its location and staff, it also has various areas needing improvement, particularly with regards to room quality, cleanliness and maintenance. The hotel stands out as a practical choice for short stays, family-friendly vacations and romantic getaways, despite its mixed reviews on some amenities.
Hotel with Parking
This hotel provides free private and self parking on site. The car park is described as spacious and secure, ensuring peace of mind for guests parking their vehicles. It is also conveniently located near the airport.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Airport Ace Hotel is highly praised for its convenient proximity to Nadi International Airport. Guests repeatedly highlight the hotel's excellent location, which is just a few minutes' drive from the airport, making it ideal for overnight layovers or for those flying in late. The hotel is also within walking distance to various local amenities, such as restaurants, shops and bus services, offering added convenience for travelers.
While most reviews commend the easy access and short distance to the airport, some guests pointed out that the hotel's exact location can be a bit tricky to find and the approach road is not ideal. Despite these minor drawbacks, the overall sentiment is that the hotel’s location is both practical and advantageous for those seeking close proximity to the airport and local conveniences.
Airport Ace Hotel offers a straightforward and budget-friendly breakfast service, though it has its limitations. Guests noted that breakfast starts at 8 am, which may not be ideal for early travelers or business guests. The quality of food could improve with some mentioning instances of dry toast without options for butter or jam. The menu itself isn't particularly varied, which might leave some guests wanting more options.
Timing issues were also highlighted with reports of breakfast and drinks arriving late. There were occasions when cooking staff did not arrive early, resulting in some guests relying on simple fare like biscuits. Despite these drawbacks, guests found the breakfast to be good value for money. If you're staying at the Airport Ace Hotel, plan accordingly if you have early morning commitments.
The Airport Ace Hotel's dinner service has garnered varied feedback from guests. Many praised the food as really good, yummy and even described it as great or perfect with special thanks extended to the chef for his delightful creations. However, there were several comments on the restaurant food being quite expensive with some guests feeling that the price did not match the quality provided. Instances of oily, cold and overly salty dishes have been noted and one guest experienced severe food poisoning from a chicken fried rice.
The restaurant service received mixed reviews with some guests noting that food took too long to be served and orders were sometimes incorrect. On the positive side, meals were available for delivery to rooms, a convenience noted by some guests, though others found the overall procedure a bit cumbersome. Entertainment like a live band during dinner was a pleasant surprise for some diners.
Amenities related to dining were also mentioned with some guests wishing for the option to buy a glass of wine instead of a whole bottle and mild inconveniences like the absence of utensils or milk for tea/coffee being noted.
Overall, while some guests had a thoroughly enjoyable dining experience praising both food and service, others pointed out areas requiring significant improvement, particularly with respect to pricing and service efficiency.
Airport Ace Hotel offers a mixed experience when it comes to their rooms. On the positive side, many guests found the rooms to be clean, spacious and well-ventilated with some noting that they were recently renovated and in great condition. The rooms were also described as convenient and comfortable for short stays and the presence of amenities like air conditioning, a pool and an on-site restaurant/bar added to the convenience.
However, there are significant drawbacks. Numerous reviews mentioned various cleanliness issues, including dirty sheets, cockroaches and mold. The rooms were often described as outdated with broken tiles, malfunctioning appliances and inadequate maintenance being common complaints. Rooms sizes varied with several guests noting that they were cramped and not as private as expected.
In summary, while Airport Ace Hotel seems to offer some well-kept and functional rooms, there are consistent reports of poor cleanliness, outdated facilities and maintenance issues. The hotel's proximity to the airport and some helpful amenities may enhance the stay, but guests can expect a mixed level of room quality and upkeep.
Airport Ace Hotel receives mixed reviews when it comes to the comfort and quality of its beds. On the positive side, guests often highlight that the beds are clean and some even describe them as comfortable or super comfortable. The bedding, including sheets and towels, is noted to be clean, adding a level of reassurance for travelers. However, the negative feedback is significant and concerning. Many guests report issues with bed bugs, cockroaches and general discomfort due to old, saggy or broken beds. Complaints about very uncomfortable mattresses, poor mattress quality and unsteady or creaky bed frames are common. Additional issues include the lack of proper blankets, reused blankets, stained beds and an overall poor maintenance of the bedding. These concerns highlight the need for the hotel to make substantial improvements to ensure a consistently comfortable experience for its guests.
Airport Ace Hotel receives mixed reviews regarding its cleanliness. While many guests report that the hotel and some rooms are very clean and tidy, there are numerous reports of issues such as dirty and mouldy bathrooms, unpleasant smells and general lack of maintenance. Some rooms appear clean and have clean linen, but these positive aspects are overshadowed by frequent mentions of cockroach infestations, dusty drawers and old, worn-out facilities. The presence of mould and broken room facilities further contribute to the negative perceptions. Additionally, guests note that rooms are not serviced during their stay, which exacerbates the cleanliness issues. Overall, the cleanliness of Airport Ace Hotel is inconsistent with significant room for improvement to meet the expectations of all guests.
Airport Ace Hotel receives consistent praise for its exceptional staff, who are frequently described as friendly, helpful, professional and accommodating. Guests often highlight the warm hospitality they experience, noting that the staff, including the hotel manager and receptionists, go out of their way to ensure a smooth and enjoyable stay. The check-in and check-out processes are quick and efficient thanks to the prompt and courteous service provided by the front desk.
The front desk staff, in particular, are commended for their friendliness and willingness to assist with any requests. Many guests mention Joe, the manager, as being very accommodating and ensuring that they feel safe and comfortable. The housekeeping team is also acknowledged for their helpfulness and pleasant demeanor.
Overall, the staff at Airport Ace Hotel stand out for their professionalism and excellent customer service, frequently leaving a positive impression on visitors. Despite a few isolated complaints, the overwhelming consensus is that the friendly and welcoming nature of the staff significantly enhances the guest experience at the hotel.
When staying at Airport Ace Hotel, guests have provided mixed reviews regarding the Wi-Fi service. Many have noted that the Wi-Fi works well only in specific areas, particularly at the reception and in the lobby, where the connection strength is good. There are mentions of Wi-Fi working well for some with a few praising it as wonderful or at least serviceable. However, several reviews express dissatisfaction, highlighting that the Wi-Fi was weak, slow or non-existent in their rooms. Improvements in the availability and strength of the Wi-Fi signal seem necessary, as frequent connectivity issues and poor performance were commonly reported. Despite these challenges, the hotel has received some positive remarks concerning the Wi-Fi in the more central areas of the property.
The pool at Airport Ace Hotel has received mixed feedback from guests. Positive remarks highlight that the pool area is generally pleasant and quiet with some guests appreciating its availability and considering it a nice addition to the hotel amenities. However, there are several instances where the pool was either partially or entirely unusable. Multiple reviews indicate that the pool was often closed, undergoing renovation or completely out of order. Reports of the pool being empty or with green, unclean water were also mentioned. Regular maintenance issues and the unavailability of the pool detracted from some guests' experiences. Despite these setbacks, when operational, the pool is seen as a valuable feature of the hotel.
Airport Ace Hotel offers various parking options, including inexpensive and safe parking. However, it's worth noting that the parking situation has room for improvement and may present some challenges. While there is parking available, it can be limited and might not always be close to the rooms, sometimes requiring guests to park by the roadside or away from their accommodation. Additionally, there are some concerns about the state of the car park itself, suggesting it might not be in the best condition. Despite these issues, parking is generally included for guests and there are spaces located conveniently near the entrance. Overall, while parking is available, potential visitors should be prepared for some limitations and plan accordingly.
Airport Ace Hotel is highly regarded by guests for its family-friendly environment. Many reviewers highlight the hotel's commitment to providing excellent family-friendly services, making it an attractive choice for family travelers. The atmosphere is often described as welcoming and kind to families with staff going out of their way to take care of children, including babies.
Families have the opportunity to stay together in family rooms, which adds to the convenience and enjoyment of their stay. The hotel also features a dedicated children's section, catering specifically to the needs of the youngest guests, ensuring they have activities to keep them engaged and happy.
While the overwhelming consensus is positive, it's worth noting that there were a few mentions of aspects not being suitable for family stays. However, the general sentiment leans heavily towards a positive experience with various reviews affirming it as friendly for family travelers and children alike.
The outdoor pool at Airport Ace Hotel receives mixed feedback from guests. While some appreciate the presence of a pool and describe it as a nice facility, many reviews highlight significant issues. The pool is frequently cited as being under renovation or maintenance with several guests noting that it was closed or not operational during their stay. A few reviews specifically mention the pool being dirty or empty. Despite these setbacks, the availability of an outdoor pool is seen as a positive aspect for some visitors.
Airport Ace Hotel stands out as a prime destination for honeymooners seeking a memorable and romantic escape. Numerous guests have highlighted the hotel's dedicated amenities and packages specifically designed for honeymoon stays. Many couples were pleased with the beautiful honeymoon setting, describing it as an ideal and romantic destination.
The hotel offers a lovely honeymoon suite that has frequently been upgraded, enhancing the luxurious experience. Guests have shared their positive experiences, emphasizing the amazing honeymoon moments and the hotel's ability to provide a perfect escape for newlyweds.
With a dream honeymoon location, Airport Ace Hotel frequently receives recommendations for its romantic ambiance and tailored services, making it a top choice for couples starting their journey together.
Airport Ace Hotel offers an undeniably romantic experience, consistently praised for its enchanting ambiance and idyllic setting. Guests describe the hotel as possessing a romantic atmosphere that permeates every aspect of their stay, from the lovely decor to the stunning views. It is an ideal destination for those seeking a quiet and romantic escape, whether for a special occasion or a serene getaway.
The hotel environment exudes a romantic vibe, making it perfect for memorable evenings and intimate moments. Guests highlight the beautiful and tranquil setting, which enhances the charm and allure of the location. Romantic dinner reservations add to the experience, making it perfect for a romantic evening or a beautiful getaway.
In summary, Airport Ace Hotel stands out as a top choice for couples seeking a romantic retreat, offering a serene environment and a captivating atmosphere that promises to create lasting memories.
Location Show Map
Location
While most reviews commend the easy access and short distance to the airport, some guests pointed out that the hotel's exact location can be a bit tricky to find and the approach road is not ideal. Despite these minor drawbacks, the overall sentiment is that the hotel’s location is both practical and advantageous for those seeking close proximity to the airport and local conveniences.
Breakfast
Timing issues were also highlighted with reports of breakfast and drinks arriving late. There were occasions when cooking staff did not arrive early, resulting in some guests relying on simple fare like biscuits. Despite these drawbacks, guests found the breakfast to be good value for money. If you're staying at the Airport Ace Hotel, plan accordingly if you have early morning commitments.
Dinner
The restaurant service received mixed reviews with some guests noting that food took too long to be served and orders were sometimes incorrect. On the positive side, meals were available for delivery to rooms, a convenience noted by some guests, though others found the overall procedure a bit cumbersome. Entertainment like a live band during dinner was a pleasant surprise for some diners.
Amenities related to dining were also mentioned with some guests wishing for the option to buy a glass of wine instead of a whole bottle and mild inconveniences like the absence of utensils or milk for tea/coffee being noted.
Overall, while some guests had a thoroughly enjoyable dining experience praising both food and service, others pointed out areas requiring significant improvement, particularly with respect to pricing and service efficiency.
Rooms
However, there are significant drawbacks. Numerous reviews mentioned various cleanliness issues, including dirty sheets, cockroaches and mold. The rooms were often described as outdated with broken tiles, malfunctioning appliances and inadequate maintenance being common complaints. Rooms sizes varied with several guests noting that they were cramped and not as private as expected.
In summary, while Airport Ace Hotel seems to offer some well-kept and functional rooms, there are consistent reports of poor cleanliness, outdated facilities and maintenance issues. The hotel's proximity to the airport and some helpful amenities may enhance the stay, but guests can expect a mixed level of room quality and upkeep.
Beds
Cleanliness
Staff
The front desk staff, in particular, are commended for their friendliness and willingness to assist with any requests. Many guests mention Joe, the manager, as being very accommodating and ensuring that they feel safe and comfortable. The housekeeping team is also acknowledged for their helpfulness and pleasant demeanor.
Overall, the staff at Airport Ace Hotel stand out for their professionalism and excellent customer service, frequently leaving a positive impression on visitors. Despite a few isolated complaints, the overwhelming consensus is that the friendly and welcoming nature of the staff significantly enhances the guest experience at the hotel.
Wi-Fi
Pool
Parking
Family
Families have the opportunity to stay together in family rooms, which adds to the convenience and enjoyment of their stay. The hotel also features a dedicated children's section, catering specifically to the needs of the youngest guests, ensuring they have activities to keep them engaged and happy.
While the overwhelming consensus is positive, it's worth noting that there were a few mentions of aspects not being suitable for family stays. However, the general sentiment leans heavily towards a positive experience with various reviews affirming it as friendly for family travelers and children alike.
Outdoor Pool
Honeymoon
The hotel offers a lovely honeymoon suite that has frequently been upgraded, enhancing the luxurious experience. Guests have shared their positive experiences, emphasizing the amazing honeymoon moments and the hotel's ability to provide a perfect escape for newlyweds.
With a dream honeymoon location, Airport Ace Hotel frequently receives recommendations for its romantic ambiance and tailored services, making it a top choice for couples starting their journey together.
Romantic
The hotel environment exudes a romantic vibe, making it perfect for memorable evenings and intimate moments. Guests highlight the beautiful and tranquil setting, which enhances the charm and allure of the location. Romantic dinner reservations add to the experience, making it perfect for a romantic evening or a beautiful getaway.
In summary, Airport Ace Hotel stands out as a top choice for couples seeking a romantic retreat, offering a serene environment and a captivating atmosphere that promises to create lasting memories.
Yes, Airport Ace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Airport Ace Hotel.
No, Airport Ace Hotel doesn't allow dogs.
Yes, parking facilities are available at Airport Ace Hotel.
No, Airport Ace Hotel doesn't have a gym.
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